Smile Hotel Otsu Seta

Property class: 3

Choose dates to view prices

Smile Hotel Otsu Seta provides a restaurant and more. Guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Twin Room Non-smoking

Desk, laptop workspace, blackout drapes, WiFi (free)

Deluxe Twin Room Non-smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Twin Room Non-smoking

Desk, laptop workspace, blackout drapes, WiFi (free)

Standard Twin Room Non-smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Triple Room Non-smoking

Desk, laptop workspace, blackout drapes, WiFi (free)

Standard Triple Room Non-smoking

  • Sleeps 3
  • 3 Twin Beds
  • Free wired internet

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a television, a door, and a wall with a small artwork.

Standard Double Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room

A hotel room with two single beds, a wooden headboard, a nightstand, and two wall-mounted lamps.

Standard Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room, 2 Bedrooms, Non Smoking

A hotel room with two beds, a desk, a chair, and a small table.

Deluxe Twin Room, 2 Bedrooms, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

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About the area

Ogaya, a neighborhood in Otsu, is home to Smile Hotel Otsu Seta. Nishiki Market and Yasaka Shrine are notable landmarks, and travelers looking to shop may want to visit Shijo Street and Kawaramachi Street. Biwako Otsukan and Lake Biwa Museum are also worth visiting. Visit our Otsu travel guide
Map
1-3-11, Ogaya, Otsu, Shiga, 520-2144

What's nearby

  • A night scene with cherry blossoms and a traditional building.
    Biwako Quasi-National Park
    20 min walk - 1.7 km
  • A wooden tray with various Japanese dishes including rice, fish, soup, and pickled vegetables.
    Aeon Mall Kusatsu
    8 min drive - 5.1 km
  • A traditional Japanese temple complex with autumn foliage, a prominent pagoda, and wooden walkways.
    Kiyomizu Temple
    26 min drive - 20.4 km
  • A red torii gate with stone lion statues on either side, leading to a shrine with a red roof.
    Fushimi Inari Shrine
    27 min drive - 19.7 km
  • Takebe Taisha Shrine
    6 min drive - 2.6 km

Getting around

  • Seta Station
    2 min walk
  • Keihan Yamashina
    11 min drive
  • Kansai Intl. Airport (KIX)
    89 min drive

Restaurants

  • Sel et Poivre
    4 min walk
  • マクドナルド
    6 min walk
  • 餃子の王将 瀬田店
    1 min walk
  • 和食さと 瀬田店
    5 min walk
  • 麺匠 たに鶏
    4 min walk

About this property

Smile Hotel Otsu Seta

  • Hotel near Lake Biwa
  • Smile Hotel Otsu Seta provides a restaurant and more. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
    • Luggage storage, a vending machine, and meeting rooms
    • Free newspapers
  • Room features
  • All 94 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with toilets with electronic bidets and shower/tub combinations
    • Flat-screen TVs with satellite channels
    • Refrigerators, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends; JPY 1,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1200 per person
  • Self parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Smile Hotel Otsu Seta pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Smile Hotel Otsu Seta?

As of Sept 19, 2026, prices found for a 1-night stay for 2 adults at Smile Hotel Otsu Seta on Sept 23, 2026 start from CA $34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 800 per night.

What time is check-in at Smile Hotel Otsu Seta?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Smile Hotel Otsu Seta?

Check-out is at 10 AM.

Where is Smile Hotel Otsu Seta located?

Located in Ogaya, this hotel is within 3 mi (5 km) of Lake Biwa, Aeon Mall Kusatsu, and Ishiyamadera Temple. Kusatsujuku Honjin and Biwako Hall are also within 6 mi (10 km). Seta Station is only a 2-minute walk.

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Reviews

Smile Hotel Otsu Seta Reviews

7.8

Good

7.6

Cleanliness

8.4

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 84 out of 293 reviews
Rating 8 - Good. 117 out of 293 reviews
Rating 6 - Okay. 73 out of 293 reviews
Rating 4 - Poor. 16 out of 293 reviews
Rating 2 - Terrible. 3 out of 293 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service
a little older and run down but staff were lovely and had a good stay :)
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
It was fine for two nights, but like all Japanese hotel rooms it’s super small, more suitable for one person as we were 2, and with suitcase we were on top of each other. That being said, at least the room had a window and the room was super clean
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convince stores near by and your next to the train station
Stayed 7 nights in Mar 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
An aging hotel that needs a bit of renovation.
Stayed 1 night in Aug 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not the best hotel, pictures don’t do justice, the building itself is in poor condition the bed and pillow really uncomfortable. Will not be staying there again and it is too far from tourist attractions.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Cleanliness
Older hotel pre key card era.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Property conditions & facilities
good
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was old and smell in the toilet.
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Property is a bit old. All light is off if you removed key, not very convenient at times.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
When I made a
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が綺麗で良いホテルでした
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くの大津温泉おふろcafeびわこ座さんに行きたくて利用させていただきました。 瀬田駅の前にあって電車を降りたらすぐにありとても便利でした。 ホテル周りにはコンビニや隣に居酒屋さんなどいろいろ揃ってます。ホテルの中もお値段安いのに設備整っていてお部屋も思っていたより広いし綺麗でまたおふろcafeびわこ座さんに行く時に利用させていただきます。
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
素泊まりでお値段的に少々高く感じますが、今の日本の物価高値上げから見て仕方なしかと。部屋に入った瞬間に漂う、おそらく人の体臭のような、もしくは経年染み付いた異臭はいただけませんでしたね。朝に戴こうと思っていたロビーのコーヒーが使えなかったのも残念でした。従業員の接客ば心地良かったのです。
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思っていたより、部屋が広くてきれいでした。 コーヒーなども宿泊当日は飲み放題で良かったです。 駅前で部屋が3階だったので夜中に外で騒いでいる声が少し気になりましたが、眠れないほどではなかったです。 また機会があったらリピートしたいです。
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
立地も良く飲食店 コンビニは徒歩圏内に多数有り。駐車場は予約がお勧めです。室内も広く清潔感あり。
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
駐車場利用する時は事前に調べてから行ったほうがいいと感じました。
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔できれいでした
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
朝食メニュー少なかった
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
駅近でコンビニも近くにあって便利。ひとつ困ったのは寝巻きがなかったこと。
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

その日、雨降り始めてしまい傘がないが、駅からホテルまでのルートが駅から歩道の上には屋根があり、助かりました。ホテルまであと30Mくらいまで屋根なしでもパッと行けます。 部屋にはツイン部屋にもかかわらず、スーツケース開くものが１つしかなく、残念。（ほとんどホテルがそうだよね💧）
Stayed 1 night in Mar 2026
Verified review

8/10 Good

静かできれいでした！
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
スタッフの方の対応がとても親切で良かった
Stayed 1 night in Dec 2025
Verified review

8/10 Good

いつもお世話になり大変便利で良いホテルです。
Stayed 1 night in Dec 2025