Title: Smile Hotel Otsu Seta - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Smile Hotel Otsu Seta

Travelers find a peaceful retreat at this Lake Biwa hotel where comfort meets convenience with all the essentials for a memorable Japanese getaway

## Photo gallery for Smile Hotel Otsu Seta

![Desk, laptop workspace, blackout drapes, free WiFi - Smile Hotel Otsu Seta (Otsu)](https://images.trvl-media.com/lodging/11000000/10050000/10044300/10044236/dfb9700a.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Meeting facility - Smile Hotel Otsu Seta (Otsu)](https://images.trvl-media.com/lodging/11000000/10050000/10044300/10044236/13223583.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Cleanliness standards - Smile Hotel Otsu Seta (Otsu)](https://images.trvl-media.com/lodging/11000000/10050000/10044300/10044236/9c64de7b.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Daily buffet breakfast (JPY 900 per person) - Smile Hotel Otsu Seta (Otsu)](https://images.trvl-media.com/lodging/11000000/10050000/10044300/10044236/34aceb74.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Exterior - Smile Hotel Otsu Seta (Otsu)](https://images.trvl-media.com/lodging/11000000/10050000/10044300/10044236/46661b31.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Smile Hotel Otsu Seta, near Lake Biwa, offers a peaceful escape. Guests enjoy a satisfying breakfast and WiFi in each room. The property includes practical amenities like luggage storage and meeting facilities.

## Reviews

7.8

Good

## Popular amenities

- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
- Parking available
- Business services

## Room options

### Check availability for these dates

Tonight

[Jan. 10 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=10044236&PinnedHotelID=10044236&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Jan. 11 - Jan. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=10044236&PinnedHotelID=10044236&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=10044236&PinnedHotelID=10044236&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=10044236&PinnedHotelID=10044236&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=10044236&PinnedHotelID=10044236&HadPinnedHotel=true&regionId=-1&adults=2)

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

### View all photos for Standard Double Room, 1 Double Bed, Non Smoking

![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/11000000/10050000/10044300/10044236/1936c261.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Double Room, 1 Double Bed, Non Smoking

8.4

Very good

16 reviews

### Highlights

Air conditioning

Heating

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Hair dryer

Toilet with electronic bidet

Shower/tub combination

- 161 sq ft
- Sleeps 2
- 1 Double Bed

### View all photos for Standard Twin Room

![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/11000000/10050000/10044300/10044236/ea831f2c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Twin Room

8.4

Very good

6 reviews

### Highlights

Air conditioning

Heating

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Hair dryer

Toilet with electronic bidet

Shower/tub combination

- 258 sq ft
- Sleeps 2
- 2 Large Twin Beds

### View all photos for Deluxe Twin Room, 2 Bedrooms, Non Smoking

![Desk, laptop workspace, blackout drapes, free WiFi](https://images.trvl-media.com/lodging/11000000/10050000/10044300/10044236/ee6d0c46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Deluxe Twin Room, 2 Bedrooms, Non Smoking

8.0

Very good

2 reviews

### Highlights

Air conditioning

Heating

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Hair dryer

Toilet with electronic bidet

Shower/tub combination

- 291 sq ft
- Sleeps 2
- 2 Large Twin Beds

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## About the area

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.98590%2C135.92528&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AMg_3bzihbVw_nD3UVmpD6hktII=)

1-3-11, Ogaya, Otsu, Shiga, 520-2144

#### What's nearby

- Aeon Mall Kusatsu \- 19 min walk \- 1.7 km
- Biwako Quasi-National Park \- 20 min walk \- 1.7 km
- Takebe Taisha Shrine \- 5 min drive \- 2.9 km
- Shiga Kenritsu Kindai Bijutsukan \- 6 min drive \- 3.0 km
- Kiyomizu Temple \- 23 min drive \- 18.7 km

#### Getting around

- Seta Station - 2 min walk
- Keihan Yamashina - 11 min drive
- Kansai Intl. Airport (KIX) - 89 min drive

#### Restaurants

- ‪おととや - ‬2 min walk
- ‪餃子の王将 瀬田店 - ‬1 min walk
- ‪うどん 虹や - ‬2 min walk
- 鳥貴族 瀬田店
- ‪大衆酒場 三本松 - ‬2 min walk

## About this property

### Smile Hotel Otsu Seta

Hotel near Lake Biwa

 Smile Hotel Otsu Seta provides a restaurant and more. Guests can connect to free in-room WiFi. 

Additional perks include:

- Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
- Luggage storage, meeting rooms, and free newspapers

Room features

All 94 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi. 

Other conveniences in all rooms include: 

- Bathrooms with toilets with electronic bidets and shower/tub combinations
- Flat-screen TVs with satellite channels
- Refrigerators, heating, and daily housekeeping

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## Property amenities

### Internet

- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi

### Parking and transportation

- Self parking on site (JPY 800 per night)

### Food and drink

- Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends; JPY 900 per person
- A restaurant

### Family friendly

- In-room refrigerator

### Conveniences

- 24-hour front desk
- Free newspapers in lobby
- Luggage storage

### Guest services

- Change of bedsheets (on request)
- Change of towels on request
- Housekeeping (daily)

### Business services

- Meeting rooms

### Accessibility

- No elevator
- Thin carpet in room

### More

- Smoking not allowed

## Room amenities

### Bedroom

- Bedsheets provided
- Blackout drapes

### Bathroom

- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower/bathtub combination
- Slippers
- Toilet paper
- Toilet with electronic bidet
- Toothbrush and toothpaste
- Towels provided

### Entertainment

- Flat-screen TV with satellite channels

### Food and drink

- Refrigerator

### More

- Air conditioning
- Desk
- Heating
- Laptop workspace

## Policies

### Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18 

### Check-out

Check-out before 10 AM

### Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

Pets not allowed

### Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

### Property payment types

## Important information

### Optional extras

- Fee for buffet breakfast: approximately JPY 900 per person
- Self parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

### We should mention

This property does not have elevators

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

### Property is also known as

Smile Hotel Seta

Smile Otsu Seta

Smile Seta

Smile Hotel Otsu Seta Otsu

Smile Hotel Otsu Seta Hotel

Smile Hotel Otsu Seta Hotel Otsu

## Frequently asked questions

### Is Smile Hotel Otsu Seta pet-friendly?

### How much does it cost to stay at Smile Hotel Otsu Seta?

### How much is parking?

### What time is check-in at Smile Hotel Otsu Seta?

### What time is check-out at Smile Hotel Otsu Seta?

### Where is Smile Hotel Otsu Seta located?

## Have a question?

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## Reviews

## Smile Hotel Otsu Seta Reviews

7.8

### Good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 7.6

Cleanliness

### 8.4

Location

### 8.2

Staff & service

### 7.6

Eco-friendliness

### 7.2

Property conditions & facilities

10 - Excellent

70

8 - Good

105

6 - Okay

67

4 - Poor

15

2 - Terrible

3

## Reviews

### 10/10 Excellent

#### GHAN SHYAM

Jun 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place 

##### GHAN SHYAM

Stayed 1 night in Jun 2024

### 8/10 Good

#### Ella

May 19, 2025

Liked: Staff & service

a little older and run down but staff were lovely and had a good stay :)

##### Ella

Stayed 4 nights in May 2025

### 10/10 Excellent

#### tong

Apr 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect

##### tong

Stayed 1 night in Apr 2025

### 4/10 Poor

#### Pengkuei

Aug 15, 2024

Disliked: Cleanliness, property conditions & facilities

An aging hotel that needs a bit of renovation.

##### Pengkuei

Stayed 1 night in Aug 2024

### 6/10 Okay

#### Rex

May 26, 2024

Liked: Cleanliness

Older hotel pre key card era.

##### Rex

Stayed 2 nights in May 2024

### 10/10 Excellent

#### けんた

Jan 26, 2025

Liked: Property conditions & facilities

good

##### けんた

Stayed 1 night in Jan 2025

### 10/10 Excellent

#### Michael

Jun 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities

When I made a 

##### Michael

Stayed 1 night in Jun 2025

### 6/10 Okay

#### Gerry

Apr 7, 2025

Property is a bit old. All light is off if you removed key, not very convenient at times.

##### Gerry

Stayed 3 nights in Apr 2025

### 4/10 Poor

#### Nishimura

Oct 24, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was old and smell in the toilet.

##### Nishimura

Stayed 1 night in Oct 2023

### 10/10 Excellent

#### SHINOBU

Dec 30, 2025

Liked: Cleanliness, amenities, property conditions & facilities

スタッフの方の対応がとても親切で良かった

##### SHINOBU

Stayed 1 night in Dec 2025

### 8/10 Good

#### AKIRA

Dec 13, 2025

いつもお世話になり大変便利で良いホテルです。

##### AKIRA

Stayed 1 night in Dec 2025

### 4/10 Poor

#### TAKAHIDE

Nov 3, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

スタッフの対応は良いですが、建物と設備に対し宿泊料が見合っていません。 混み合っているのは分かりますが、あまりにも足下をみています。

##### TAKAHIDE

Stayed 2 nights in Nov 2025

### 8/10 Good

#### Ryuhei

Oct 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

駅前で交通の便良し。古い建物だが特に不満はなかった。

##### Ryuhei

Stayed 1 night in Oct 2025

### 10/10 Excellent

#### akitoshi

Oct 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地も良く快適に過ごせました。 

##### akitoshi

Stayed 1 night in Oct 2025

### 8/10 Good

#### Shigeru

Sep 24, 2025

Liked: Cleanliness, staff & service

可もなく不可もなく普通のビジネスホテルです。ご時世からか宿泊料が2倍ほどに上がってます。京都市内よりはずっとましかなと思いますが。

##### Shigeru

Stayed 1 night in Sep 2025

### 8/10 Good

#### Masayoshi

Aug 31, 2025

Liked: Cleanliness, staff & service

良かった 

##### Masayoshi

Stayed 1 night in Aug 2025

### 8/10 Good

#### Akiko

Aug 16, 2025

Liked: Cleanliness, staff & service, amenities

Disliked: Property conditions & facilities

設備は古くて、入室した時にお掃除の仕方に気になる点も見られましたが、スタッフの方の対応はとても良く、駅近で便利良く、滞在期間中は快適に過ごせました。こちらに目当てのイベントがよくあるので、次回も利用できたらいいなと思います。

##### Akiko

Stayed 2 nights in Aug 2025

### 10/10 Excellent

#### Toshiyuki

Aug 6, 2025

Liked: Cleanliness, staff & service, amenities

シャワーの出力があり、とても気持ち良くお湯を浴びることができました。

##### Toshiyuki

Stayed 1 night in Aug 2025

### 10/10 Excellent

#### たかよし

Aug 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

たいへん過ごしやすかったです！

##### たかよし

Stayed 1 night in Aug 2025

### 8/10 Good

#### ヨシユキ

Jul 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

リラックス出来る部屋だった

##### ヨシユキ

Stayed 4 nights in Jul 2025

### 6/10 Okay

#### yasuhiro

Jul 24, 2025

Disliked: Cleanliness, amenities, property conditions & facilities

周りの食べ物が美味しく又泊まりたいです。

##### yasuhiro

Stayed 3 nights in Jul 2025

### 6/10 Okay

#### ??

Jul 20, 2025

Liked: Staff & service

ドアの隙間が大きいため廊下の音が凄く気になって、寝ていると何度か目が覚めた！ ユニットバスに湯を張ろうとしたら、浴槽に髪の毛が沢山あって気持ち悪かった。

##### ??

Stayed 2 nights in Jul 2025

### 8/10 Good

#### りゅういちろう

Jul 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

広くて安くて、ベットが快適です。

##### りゅういちろう

Stayed 1 night in Jul 2025

### 10/10 Excellent

#### カズオ

Jun 9, 2025

Liked: Cleanliness, amenities, property conditions & facilities

駅から近いこと、近くにコンビニ、飲食店が多いこと、宿泊料金が安いこと、部屋も綺麗こと等 

##### カズオ

Stayed 2 nights in Jun 2025

### 10/10 Excellent

#### NAOMI

May 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても快適に過ごせました！

##### NAOMI

Stayed 1 night in May 2025

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