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Reviews of Hotel Monte Sarago

4 out of 5
Hotel Monte Sarago
Corso Mazzini 233, Ostuni, BR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 111 out of 186 reviews" "
Rating 8 - Good. 62 out of 186 reviews" "
Rating 6 - Okay. 10 out of 186 reviews" "
Rating 4 - Poor. 3 out of 186 reviews" "
Rating 2 - Terrible. 0 out of 186 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sally Lesley

Stayed 5 nights in Apr 2024

10/10 Excellent

joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel and spa were fantastic. The staff is very friendly. We had dinner upstairs on the roof top deck. The food was amazing. Simple and so tasty. I had a facial and a massage. Probably the best I have had in a very long time Location is terrific. Just steps away from the city center.
Stayed 2 nights in Apr 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant customer service - very kind and accommodating and helpful
Stayed 3 nights in Mar 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In walking distance of the main sights and plenty of dining options. We were travelling off season so practically had the hotel to ourselves but that didn’t stop them stocking a lovely breakfast buffet in the morning. Rooms very clean and front desk staff very helpful. Parking easy in their own secure lot.
Stayed 2 nights in Feb 2024

8/10 Good

Adeola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is at least our fifth visit to the hotel. It is functional but basic. Minimal products supplied in the room. The staff members are friendly and welcoming and show recognition. The breakfast is lacking in fresh produce. L’Attico restaurant is good
Stayed 2 nights in Jan 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Good staff hotel needs some minor updates to be a 4 star
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Rosemary

Stayed 2 nights in Oct 2023

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was conveniently located to the historic center of Ostuni. They had parking available very close by. The staff was very accommodating. The breakfast has a large assortment and everything was fresh and delicious. The room is a nice size and the beds are very comfortable. I highly recommend staying here.
Stayed 2 nights in Oct 2023

8/10 Good

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a nice hotel. Very helpful staff, nice rooms and only a ten minute walk to the heart of the old town. Very good restaurant within the hotel and superb breakfast every morning. Overall, a very good choice.
Stayed 5 nights in Sep 2023

8/10 Good

Christopher, Boylston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

8/10 Good

Jesus

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The property offers different pictures than the reality. The room was located in a kind of extension of the hotel, it was under average (price/experience) I don’t recommend this place. The restaurante was ok (good food/wine).
Stayed 1 night in Sep 2023

8/10 Good

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Aug 2023

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff could not be nicer, The room had an issue when I arrived (smoke from previous occupants)and they sorted the problem immediately with an upgrade. The value is very good as the location is excellent. It is outside the old town but that surprisingly is lovely as the old town was so busy. The only negative is the food. Breakfast has a huge choice but quality poor. Under ripe fruit, orange juice from concentrate, it would be better to reduce options but serve better quality food. Dining hall uncomfortably hot, No air conditioning except one standing fan in a very large room.
Stayed 2 nights in Aug 2023

10/10 Excellent

William

Stayed 2 nights in Jun 2023

10/10 Excellent

Kathryn

Stayed 2 nights in Jun 2023

10/10 Excellent

Boroushan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff, parking facility, safety, quick response, breakfast
Stayed 1 night in May 2023

10/10 Excellent

Tram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean hotel with a stunning view of Ostuni from the gorgeous rooftop patio!
Stayed 3 nights in Sep 2022

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, walking distance to the City center. It has parking very close. Our room was in front of a busy street so it was a bit noisy with traffic.
Stayed 3 nights in Sep 2022

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful staff and within easy walking distance of the sights of Ostuni.
Stayed 5 nights in May 2022

10/10 Excellent

Nhuong

Stayed 1 night in May 2022

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
AC didn’t work.
Stayed 2 nights in May 2022

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay. The hotel is located for easy access to the historic area The only thing I can say is se returned around 4 and there was no food service in the restaurant until after 7. Drinks but no food
Stayed 3 nights in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, secure parking, quiet. Staff are friendly, excellent breakfast choice.
Stayed 1 night in Mar 2022

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Ku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice rooms
Hotel was just outside Centro storico (maybe a 10-15 min walk) so it was super convenient. Staff were great and the room was a typical modern, business hotel room which suited me just fine. Parking was offsite but very easy to get to and had tons of space
Stayed 1 night in Nov 2021

10/10 Excellent

Diane

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff were friendly; the room was very spacious and comfortable; the restaurant was excellent.
Stayed 1 night in Nov 2021

8/10 Good

Dekel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay but dont eat
The hotel is very nice. location is good. a 10-minute walk to town. the restaurant was bad as was the service there. The reception staff was very nice and helpfull.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Ostuni
Fantastic hotel close to the historic centre of Ostuni. Very warm welcome, lovely room with great balcony and view of the city. Very clean and comfortable, free parking in secure lot, excellent service from all staff.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Monte Sarago hotel is well placed with a lovely view of the town of Ostuni. The room was clean and well presented. Breakfast was tasty and the facilities seemed good. Parking was also provided. The only note to mention is that the swimming pool is actually a huge hike up a very steep and long set of stairs rather than being near the hotel. So be warned if you're with children or have bags. Unfortunately there was a large medical conference on while we were there, so it did feel awkward going to breakfast or the terrace as we had to walk through it. However the hotel is well soundproofed and we didn't notice them other than when we were around reception/restaurant.
Stayed 1 night in Oct 2019

8/10 Good

G JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, not same room on site
Staff was very nice and cordial and helpful the only negative is the room they show on their site it’s not the same room when you check in .
Stayed 1 night in Sep 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great contemporary find in Ostuni
Very nice hotel- great location, just outside of Centro Storico w views of city and ocean. Lovely room with large terrace, comfortable bed and great breakfast.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & parking!
Stayed 1 night in Sep 2019

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended - great location.
Hotel has a corporate feel but staff give it a more personal touch. Facilities good especially the swimming pool with fantastic views of Ostuni. Location - easy to find and 5 minutes walk from Ostuni old town which is a real positive for the hotel.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Maria at the front desk reception was great. We got locked out on the patio because the door locked thank God we had one phone to call the front desk or that would have been so dangerous. The manager didn’t care too much about our situation. Breakfast was good.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, but room was small for three people. Pool was small and was far from main facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Pauline

Stayed 3 nights in Jul 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly staff & good location
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, convenient location, very clean, amazing breakfast, we truly enjoyed our stay, not to mention free car park across the street from the hotel!
Stayed 2 nights in Jun 2019

8/10 Good

Kevin, Frankfurt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Modern property a 10-15 minute walk from the old town. Friendly staff with numerous fruits, pastry and cake choices available for breakfast. The swimming pool is located a brief walk up roughly 10 stories of steps from the main hotel. A shuttle van is available to take guests to the pool. The process to take the shuttle could be more efficient as the wait exceeded 25 minutes on each of our visits.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in good location for Ostuni and touring Puglia. Very helpful staff and great breakfasts.
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Teresa, Nicolette and the rest of the staff made mine and my fanily’s stay for our wedding so special. Thank you all! Can’t wait to return as will many of our wedding guests!
Stayed 1 night in Jun 2019

10/10 Excellent

Mike, Liverpool

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel located a 10 minute walk from Ostuni old town. Reception staff spoke excellent English and could not do enough to be of assistance. Great room with balcony overlooking the old town. Comfy bed, good storage, fridge, quiet and effective air-con. Bathroom spotless with powerful shower and soft towels. Excellent continental breakfast. Lovely pool up very steep steps, although there is a shuttle service on request. Secure parking opposite, underground parking also available. Highly recommended.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel,10mins walk from old amazing staff an
Cycling through the region of Puglia,we arrived quite late in the day and yet Nicolleta and the team were very helpful. Rooms were clean and tidy.
Stayed 1 night in Oct 2018