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Convenience location
Missed 3 times wake up calls out of 4 nights stay
Peter
Stayed 4 nights in May 2024
Response from Sanja on May 16, 2024
Hello Peter, Thank you for taking the time to write this feedback. We are happy to hear that you liked the location of our hotel! At the same time, I am sorry to hear that we weren't able to provide you the service as you have expected. I will follow this up with the reception as a reninder that we need to go through our internal routines. We truly hope this hasn't ruined the impression you have of our hotel and we also hope we can welcome you back to Oslo. Have a lovely day!
This hotel is good, it has an excellent breakfast buffet, but they should be careful with the cleanliness of the room.
Luis
Stayed 1 night in Mar 2024
Response from Receptionist on Mar 22, 2024
Dear Luis,Thanks for your feedback!It is heartwarming to see that you enjoyed the breakfast. However, we are sorry to hear the cleanliness did not live up to the expectations. You are welcome to send us an e-mail with a detailed feedback of what you wish us to improve on, so we can follow it up as good as possible.Hope you had a pleasant journey back home, and we hope to see you back again!Best regardsKristianThon Hotel Vika Atrium
Nice and close to Aker Brygge. Hotel was value for money
Ian
Stayed 3 nights in Nov 2023
Response from Reception on Nov 30, 2023
Dear guest,Thanks for your feedback!We are truly happy to hear that you enjoyed your stay with us, it means a lot for the whole team. We hope you had a safe trip home, and wish you a warm welcome back!Best regardsLayanThon Hotel Vika Atrium
Really impressed with the amount of space in the family room we stayed in. Bright and funky hotel, great location for walking around Aker Brygge and Akershus Fortress with good transport options for exploring further afield.
Melanie
Stayed 2 nights in Oct 2023
Response from Resepsjonist on Nov 4, 2023
Dear guest,Thanks for your feedback!We are truly happy to hear that you enjoyed your stay with us, it means a lot for the whole team. We hope you had a safe trip home, and wish you a warm welcome back!Best regardsLayanThon Hotel Vika Atrium
The staff were very friendly and helpful and the hotel is situated very close to the city centre
Joe
Stayed 2 nights in Oct 2023
Response from Receptionist on Oct 22, 2023
Dear guest,Thanks for your feedback!We are truly happy to hear that you enjoyed your stay with us, it means a lot for the whole team. We hope you had a safe trip home, and wish you a warm welcome back!Best regardsKristianThon Hotel Vika Atrium
Everything was good location wise this hotel really great but i don’t like one thing in hotel cleaning service really bad zero out of 10
Muzamal
Stayed 3 nights in Sep 2023
Response from Sanja on Oct 9, 2023
Hello Muzamal,Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are very sorry to hear that your stay did not meet your expectations.We would also like to know which aspects of the cleaning service were not satisfactory?Looking forward to hear from you again!
10/10 Excellent
Debra
Travelled with group
Oct 5, 2023
Liked: Cleanliness, staff & service, room comfort
It was fine. We only stayed one night.
Debra
Stayed 1 night in Oct 2023
Response from Receptionist on Oct 5, 2023
Dear guest,Thanks for your feedback!We are truly happy to hear that you enjoyed your stay with us, it means a lot for the whole team. We hope you had a safe trip home, and wish you a warm welcome back!Best regardsKristianThon Hotel Vika Atrium
10/10 Excellent
Simon, Sandbach
Sep 14, 2023
Simon
Stayed 3 nights in Aug 2023
Response from Front Desk on Sep 16, 2023
Hi Simon, Thank you so much for the great review, we really appreciate it. Hope to see you again in the future!Best regards Najma
Hello Werner,Thank you so much for the amazing review, we're so happy to see that you had a pleasant stay here with us and that our staff treated you nicely. We're already looking forward to be welcoming you back in the future!Have a lovely day ahead!
Hello Gilles, Thank you so much for the amazing review, we're so happy to see that you had a pleasant stay here with us and we're already looking forward to be welcoming you back in the future!Have a great day!
Hello Salmin, Thank you so much for the amazing review, we're over the moon happy to see that you had a lovely stay here with us and we're already looking forward to welcome you back in the future. Wish you a lovely day ahead!
Excellent breakfast. Twin room was clean and spacious and was able to be rearranged to suit sleeping needs. Only issue was with parking information provided on the website - its not really clear and prone to misinterpretation. Further information provided by front desk was not accurate, resulting in us effectively paying twice for parking. Please be clearer about all parking facilities nearby, their rates and price structures.
Peter
Stayed 1 night in Jul 2023
Response from Reception on Jul 18, 2023
Hello Peter,Thank you for your feedback. We really appreciate it. It's good to hear that you enjoyed the breakfast and that we fulfilled your preference about the room.I'm sorry to hear about the parking and that you felt it didn't work properly. We will take it further with Time Park who manage the parking in the basement. Welcome back here anytime.// Best regardsThon Hotel Vika Atrium
Sleek, modern hotel with nice-sized rooms (including a seating area), a great breakfast, and convenient to Aker Brygge, with restaurants and shopping. The reception staff was very helpful.
Richard L
Stayed 4 nights in Jun 2023
Response from Resepsjonist on Jun 21, 2023
Hei Richard,Tusen takk for en superhyggelig tilbakemelding fra deg! Så hyggelig å høre at du var fornøyd med hotellets lokasjon, frokost og våre ansatte i resepsjonen.Du er hjertelig velkommen tilbake ved neste anledning. Mange hilsninger fra ResepsjonenThon Hotel Vika Atrium
Very well located for the waterfront area. Staff were exceptionally helpful
Robert
Stayed 3 nights in May 2023
Response from Receptionist on May 26, 2023
Hello Robert,Thank you for your great reply. We really appreciate it. Seems like you enjoyed ÿour stay here. It's good to hear that the staff were helpful. Welcome back anytime soon. // Best regardsMarleneReceptionThon Hotel Vika Atrium
Work trip. Easy / comfortable hotel. All I missed was the possiblity to order a room-service dinner (had to goto a nearby restaurant instead).
Could take a bus there directly from Olso Central Station
Sam
Stayed 1 night in Mar 2023
Response from Receptionist on Mar 25, 2023
Dear Sam,Thank you for rating us 10 out of 10! We really appreciate it. It's good to hear that you were satisfied with our hotel, except for the room service. Unfortunately, we do not have room service at this hotel.Hopefully, we will see you here again anytime soon.Best regardsReceptionThon Hotel Vika Atrium
Hello Sarah,Thank you for rating us 10 out of 10! We really appreciate it. We wish you a warm welcome back anytime.Have a nice weekend!Best regardsReception
10/10 Excellent
Alan Shane
Feb 7, 2023
Alan Shane
Stayed 1 night in Feb 2023
Response from Reception on Feb 8, 2023
Kjære Alan,Så hyggelig å se at du har gitt oss full score etter ditt opphold her hos oss. Du er hjertelig velkommen tilbake ved neste anledning. // Beste hilsnerResepsjonen, Thon Hotel Vika Atrium
Beds and pillows were really comfortable, great breakfast buffet filled us up for the day, helpful staff and excellent location
Medge
Response from Receptionist on Dec 18, 2022
Hi Medge,Thank you so much for the lovely review, we really appreicate your feedback and are pleased to hear you enjoyed your stay with us. We hope to see you back again soon :)Best regardsKristian
Hi, Thank you for the feedback, we really appreciate it, although we wish to improve the score even more! Wish you a warm welcome back to us :)Best regardsKristian
This hotel was a very nice stay. Very close to the National Museum and Aker Brygge. Short walk to downtown as well. Also pretty quiet which was nice.
Shane
Stayed 3 nights in Sep 2022
Response from Receptionist on Oct 9, 2022
Hello Shane,Thanks for your review! We are pleased to hear that you enjoyed your stay with us, and hope to see you back again soon!Best regardsKristian
The hotel is quite pleasant with a focus for the business traveler. Its location is great for the National Museum, KOK Saunas, train to/from airport to name a few. We had a superior room and found it spacious enough for 2 people. The staff was super friendly.
Elizabeth
Stayed 1 night in Sep 2022
Response from Receptionist on Oct 8, 2022
Hello Elizabeth,Thanks for the pleasant review! We are glad you enjoyed your stay with us and would love to see you again soon!Best regardsKristian
Hello Darrin,Thank you so much for your feedback!It's good to hear that you were satisfied about both or staff and the location. We appreciate it.Welcome back anytime soon.// Best regards,Front Desk Thon Hotel Vika Atrium
Easy, comfortable, and clean - and with shockingly good breakfast included.
Lauren
Stayed 1 night in Aug 2022
Response from Reception on Aug 21, 2022
Hello,Thank you so much for your feedback!It's good to hear that you were satisfied about both hotel it self and the breakfast. We appreciate it.Welcome back anytime soon.// Best regards,Front DeskThon Hotel Vika Atrium
Kind and knowledgeable front desk. Excellent breakfast. Lovely decor. Extremely convenient access to everything, especially the harbor and transportation. Relatively reasonable price.
Ruth
Stayed 2 nights in Jul 2022
Response from Eline on Jul 18, 2022
Dear Ruth,
Thank you for staying at Thon Hotel Vika Atrium and thank you for giving us your feedback!
We are so happy to see that you considered your stay a 5/5! We are glad to read that you enjoyed the breakfast, decor, and the convenient location, and especially that you were pleased with the front office staff. We thank you for your feedback and wish you a warm welcome back to Thon Hotel Vika Atrium!
Very nice hotel, close to all attractions in Oslo. The staff are very helpful and the breakfast is great.
Zheng
Stayed 4 nights in Jul 2022
Response from Regards, Reception on Jul 16, 2022
Hello Zheng,
Thank you for the good feedback! It's good to hear that you think my colleages are doing a great job with the breakfast and that everyone was helpful.
I wish you a warm welcome back anytime soon.
Have a great day further.
//Front Desk
Thon Hotel Vika Atrium
Small bit comfortable rooms, Clean and the Breakfast had plenty of choice. And the staff were excellent.
Daniel
Stayed 4 nights in Jul 2022
Response from Regards, Reception on Jul 16, 2022
Hello Daniel,
Thank you for your feedback. I'm glad to hear that you think our breakfast and staff were excellent.
I hoped you enjoyed your stay, even though you thaught the rooms were a bit small.
I wish you a warm welcome back anytime soon.
Have a great day further!
//Front Desk
Thon Hotel Vika Atrium
The room was according to the expectations but on the arrival day there was some dust and the floor was not 100% clean. On the 2nd day the service did not come to clean the room. This part was the most disappointing one during our stay.
The room was comfortable, people in the reception were very helpful and the breakfast was good. The Hotel is quite well located!
Diogo
Stayed 3 nights in Jun 2022
Response from Regards, Reception on Jun 15, 2022
Thanks for staying with us. We appreciate your well detailed. We are so happy that you enjoyed the nreakfast and where happy with our reception team. When it comes to the dust on the room we have to appologies and say that this is not our standard. The housekeeping should clean the room every day unless you have a do not disturb-sign on the door handle. We will take the this case further with our housekeeping team and look into this.
thank you for choosing Thon Hotel Vika Atrium, and I wish you a good day :-)
Dear Christophe, Thank you yet again so much for your feedback. How lovely to hear that you enjoyed our hotel and that our staff made your stay with us exceptional. We hope to see you again soon - welcome back! Best Regards, Thon Hotel Vika
Thanks and congratulations to the very welcoming and kind staff ! that makes a difference.
christophe
Stayed 1 night in Mar 2022
Response from Thon Hotel Vika on Mar 22, 2022
Dear Christophe,
Thank you so much for your feedback.
How lovely to hear that you enjoyed our hotel and that our staff could make your stay with us better.
We hope to see you again soon - welcome back!
Best Regards,
Thon Hotel Vika
Kjære Peter,
Takk for din tilbakemelding til Thon Hotel Vika Atrium! Det varmer å se at du har gitt oss toppscore - 10/10! Vi ønsker deg hjertelig velkommen tilbake til oss!
Small room. Poor follow up for switching the room.
Terrible cleaners.
Excellent breakfast and people serving in the breakfast room. They were great!!
Corridors and stairwells smelled very moldy or worse.
Great hotel in great location, easy check ins superb breakfast. Window did not close properly so noise and cold came in
PK
Stayed 1 night in Dec 2019
Response from Per / Front Office Manager. on Dec 9, 2019
Hello PK,
Thank you for the perfect score. We hope you had an excellent stay with us. We will look in to the matter whith the window immediately.
Welcome back.
Located near Anker Brigge. The best nordic breakfast I've had in Scandinavian hotels.
Tae Ho
Stayed 1 night in Oct 2019
Response from Per / Front Office Manager on Oct 23, 2019
Hello Tae Ho,
Thank you for the review. Our location close to Aker Brygge is excellent as you mentioned and we are delighted to be decribed as the best nordic breakfast.
Welcome back to us.