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Reviews of Umeda Apartment Comfy

2.5 out of 5
Umeda Apartment Comfy
4-11-2, Nishi-Tenma, Kita Ward, Osaka, Osaka

Reviews

6.8
Rating 10 - Excellent. 16 out of 87 reviews" "
Rating 8 - Good. 37 out of 87 reviews" "
Rating 6 - Okay. 14 out of 87 reviews" "
Rating 4 - Poor. 8 out of 87 reviews" "
Rating 2 - Terrible. 12 out of 87 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too complicated for checking in
15 minutes walk from Osaka station. Just opposite convenient store. Friendly communication with host. Well equipped with air con, microwave, kitchen, accessories. Recommend to stay.
Stayed 4 nights in Aug 2018

8/10 Good

Hinera, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the price
The apartment is small but it has everything you need, it was easy to find with google maps, just ensure you type the address provided exactly (we walked from Osaka station). Across the road is a convenience store that was always open, just around the corner was a delicious soup bar. Air conditioning made the apartment super comfortable as we stayed in summer also worth noting there are x2 beds we were unsure at time of booking (3 girls), it was fine for us. This apartment is great value, it’s not a fancy hotel but if your expectations match the price you won’t be disappointed!
Stayed 5 nights in Aug 2018

8/10 Good

Tod, Thailand

Liked: Cleanliness, property conditions & facilities
Good to stay and very cheap
Everything is good but the toilet no have water you have to use only tissue paper it is not ok for me. The location isnot far away from subway you can walk about 700m. If someone is finding th good hotel and cheap Please choose this one is ok.
Stayed 4 nights in Jul 2018

4/10 Poor

Paul, Sydney, Aust

Disliked: Staff & service, room comfort
Small and completcated eccess keys
the place is to small and hard eccessing keys and hard to find the location
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment near Umeda Station.
I had early check in because the guest check out early morning. There are many convenient stores and restaurants nearby. 10 minutes walk to Umeda Station. And 15 minutes walk to Osaka Station. But the room key may stuck and one day I almost couldn’t get into room, almost be outside the room all night.
Stayed 4 nights in Mar 2018

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area to see and comfortable sleeping place
Perfect place to eat great food two blocks away from many places....Walking distance to the train to see Jo Osaka Castle and a very quiet room to sleep well in
Stayed 1 night in Feb 2018

4/10 Poor

First timer, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Only good if you use to sleep at night
The code given to open the door was not working. Lucky there was a lady at reception who helped us with the keys. Saw another couple who could not get in as the keys were missing. The room had a horrible wastage odour which was not pleasant. The beds were smaller than expected and only suitable for two people even though we booked for four. The place is only good for if you are going out all day and need a place to stay at night. It is also quite far from the station. It’s a good 15min walk if that.
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Difficult to find the apartment but the room is good.
Stayed 1 night in Dec 2017

10/10 Excellent

Kok Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reasonable price for the stay
clean room and comfort
Stayed 5 nights in Nov 2017

2/10 Terrible

Vy, Richmond, B.C.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SO DIRTY!
Once we checked into the room, we found that there were stains and dirt on the bed. The washroom was very dirty as well. I called Expedia to help with the issue. Expedia told me that "the owner" of the hotel will send someone to come clean it right away. However, "the owner" emailed me and said it was too late for him to get anyone to come. So he gave us another room. That was not a lot better. The exhaust fan in the washroom and the wifi in the room were not working. The beds smelled like the sheets had not been changed. Although everything was ok after they cleaned our original room. I will NEVER stay there again!
Stayed 5 nights in Nov 2017

8/10 Good

jodi, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent host
Great location Very clean Excellent communication Internet not very good Beds are 2 ottomans pushed together - Ok
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Not very clean but convenient location
The only thing that I liked was the location, since the apartment is near Umeda station so it was convenient for traveling. The apartment has no blinds or curtains on the windows, so we need to use the bathroom every time to change the clothes. The bathroom was very small, which is not a problem IF there are blinds or curtains on the window but it was not convenient when changing clothes in there. Since there is no window covering, you need to wake up really early because of sunshine.The beddings are not very clean and the bathroom smells. The owner said that there is a microwave, but there wasn't, and there were no toothbrushes either. I'm usually not a person writing a bad reviews for any knids of products of place, but I would not book here again. Sorry.
Stayed 4 nights in Aug 2017

10/10 Excellent

Jason, Toronto, ON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet apartment close to transit
We chose this apartment to stay at as it was very close to the subway stations we'd be using. The apartment was quiet and clean. It was easy to get into and get into with the provided instructions. I had a comfortable night here and would recommend it for other travelers.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Apartment in the centre of Osaka
Stayed there as our basis camp for exploring Osaka and everything we were able to reach in a reasonable timeframe with the Shinkansen (which is a lot). We got highly detailed check in information and found the apartment to be large enough for our needs (2 people). The apartment was very clean, fresh towels and bed sheets were provided.
Stayed 6 nights in Aug 2017

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

irene, coolidge ,az

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
very good location near shopping and plenty of restaurants and close to train station. only issue was room was smaller than expected not enough space in room to move around comfortably
Stayed 3 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Apartment in the heart of the city
The hotel itself is quite hard to find but we get an instruction from the owner which is very helpful to find the property. The hotel is an apartment where there the locals are living in so you need to lower your voice at night. The room is pretty much smaller than what we saw in the picture; however, it's still larger than most hotels in Kyoto. There is not enough English explanation in the room such as the washing machine and toilet so if you cannot read Japanese that might be a trouble. Also the wifi here is a pocket wifi, the due date for wifi bill is the last day of each month so if you find yourself coming here at the end of the month you might find the wifi has maxed out its data. Overall the place is clean but not that new. The last thing to point out is that the check-out time is quite early at 10 am. so you need to leave the place pretty fast in the morning.

10/10 Excellent

Catie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small Apartment Suitable for Traveling Friends
My two friends and I shared the apartment for two nights. It was a bit of a tight squeeze but was enough for three girls and luggage. It was nice to have a fridge and a toilet separate from the shower/bath (the entire floor gets wet in the shower room so it's nice not to have to step on a wet floor after your friend showers). They have pocket WiFi but it didn't work well for us. You won't be able to Facetime or watch videos. We could barely get a webpage to load. There are people who live in the apartment building so you'll have to be respectful of your noise levels, especially at night. Overall it was a nice place to stay and I would again. Location-wise, you are about a 12-15 walk from Osaka Station (which has multiple malls, Pokemon center, Ghibli Store, food, etc.) The owner provides helpful directions on how to get to apartment and places to eat and visit in Osaka. We traveled over New Years so I can't say if there were a lot of small shops/restaurants directly around the apartment but there is a convenience store right next to it. I wouldn't recommend for a family with young children, but for a small group of friends (who are capable of keeping noise levels down) it's perfect.

8/10 Good

WITTAWAS

Liked: Staff & service, property conditions & facilities, room comfort
There are all facilities in room ( microwave etc...)

2/10 Terrible

Nchak2003, Toronto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No free wifi and no cleaning for 5 nights stay
The apartment was much smaller than the pictures shown on the website. The room could not have accommodate 3 adults. The amenities suppose to include free wifi. However, when we turned on the pocket router, it displayed that the data usage has maxed out. We had to rent our own our pocket wifi. We stayed there for 5 nights. We were only given 2 sets of towels to change. There is a washing machine with no English instructions. No cloth hanging space. There is a balcony but I don't see how one can hang their clothes in the winter. We had to check out from a hotel in Kyotoand asked the owner whether he could accommodate an early check in to the apartment. He did not respond until 3 p.m. The check-in time.
The display of the pocket wifi when we checked in

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

KP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment for Osaka stay
Stayed a few days in Osaka at the apartment early August 2016. Owner sent check-in details with instructions and maps how to get to the building. Very courteous and quick with emails. Apartment building is a 10-15 minute walk from Osaka station (killer in the heat of summer, but actually very close for the area). Located right across from a Lawson convenience store. More shops & dining options close by as well. Room was spacious enough for 4 adults with 4 medium sized luggages; would caution travelers with larger luggages to ask about room dimensions, just in case. Separated bath and toilet, washing machine, clothes rack, and kitchenette were very useful. Two western-style beds and two futons provided; comfortable enough but futons were somewhat thin. Pocket wi-fi also provided, but may be maxed on data for the month - make back-up plans if you absolutely need Internet during your stay. Overall very happy with the room during our few days stay. Recommended for anyone on a budget with a large group looking for a conveniently located place to stay in the Osaka central area.

10/10 Excellent

HSIANGPIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

karine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonne adresse proche de la gare
Bien situé ds un quartier calme. Bien équipé. Appartement dans une résidence accessible grâce aux consignes du propriétaire
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
A small apartment for budgeted travellers
This is an apartment without any room service for budgeted travellers. I stayed in a room for four people for 5 nights and felt ok. The room was clean and the environment was quiet. There were two single beds and two bed mats, a small TV, a small fridge, a washing machine, a mircowave oven and two sets of towels for each person. There was a Lawson convenience store at the opposite side. I could walk to the Metro station Yodoyabashi in 9 minutes and Umeda/ Osaka station in 15 minutes. In Umeda, I could use Hankyu 1-day pass to Kobe and Keihan 1-day pass to Kyoto. I could also take Metro to Namba and then take train to Nara and Kansai International Airport.
Stayed 5 nights in Aug 2018

10/10 Excellent

Sheng Wen

很舒適的房間
交通方便，生活機能便利，房東很熱心的回答問題
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice host and the apartment is very convenient. We will recommend friends to book yhis apartment if they will stay at osaka
Stayed 5 nights in Aug 2018

6/10 Okay

Marie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
God lejlighed dog uden wi-fi
Det wi-fi der var i lejligheden virkede knap nok, så vi var nødt til at købe et data SIM kort om aftenen, da vi hverken kunne tjekke det ene eller det andet online. Vi prøvede at kontakte ejeren, men vi fik intet svar. Selve lejligheden var ganske fin, den lå tæt på metro og i nogenlunde afstand fra Osaka station. Så hvis du selv sørger for wi-fi, så er det et udmærket sted at bo, men den manglende service gjorde til en dårlig oplevelse.
Stayed 6 nights in Aug 2018

8/10 Good

Szeho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
A tidy and comfort place to stay. Good position that next to restaurants and shopping malls.
Stayed 1 night in Jul 2018

2/10 Terrible

Tracy, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便宜整潔的民宿
其實走5至10分鐘有鄰近的淀屋橋站，方便到達市區不同的旅遊熱點。民宿環境清靜，對面有便利店。民內地方井井有條，地方尚算寬大；惟冷氣偶有噪音，稍影響睡眠質素。整體而言，是家便宜、值得居住的民宿。
Stayed 4 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
不願回想的 酒店經驗
無論步行去那個 地鐵 或 火車站 都要八分鐘以上 ， 床不舒服， 電燈壞， 窗簾破， 廚房不能用..... 太多不好的東西了
Stayed 6 nights in Jul 2018

6/10 Okay

ckf, hong kong

Liked: Cleanliness, staff & service
Its difference between the photos and the reality. And it’s so tiny but it’s clean. I don’t recommend people who have a lots luggage lives here. Honestly, it is quite suitable for small groups like 2-3 people to live.
Stayed 4 nights in Jul 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
慎重考慮，有問題無法解決
wifi訊號不好，距離交通運輸站有點距離，第二天沒熱水也不前來處理，只回了封信，要自己維修，就這樣兩個晚上沒熱水洗澡到退房，無法聯絡到人，慎重考慮，有問題無法解決
Stayed 3 nights in Jun 2018

6/10 Okay

jj, seoul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
우메다근처
우선 집주인과의 연락은 일본가기전부터 잘되고, 체크인 프론트가 없지만 상세내용을 메일로 보내주어 불편한점은 못느꼈습니다. 우메다역에서도 멀지않고 왔다갔다 하면서 편의시설, 음식점 등등 많았습니다. 하지만 머물렀던 방의 에어컨이 전혀 작동하지않아 습하고 덥고 힘들었고, 침대가 아니라 100cm 정도 되는 매트리스 두개를 붙여놓아 중간이 계속 벌어져 잠에서 계속 깼습니다.
Stayed 3 nights in May 2018

10/10 Excellent

Iwona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Umeda apartment is located near central Osaka station, so walking from there to the place with luggage was no problem. The instruction how to get a key was easy to understand. The place was really great, it was clean and comfortable. There were basic supplies (shampoo, hair dryer), fridge. I definitely recommend
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good location
Nice location, close to public transport and highlights

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

JINBUM

Disliked: Cleanliness, property conditions & facilities, room comfort
please do not reservation.
The room was smaller than the picture, the cleanliness of the room was poor, and the number of towels was small. Most of all, when I turn on the heater, it smells like fish.

8/10 Good

Tom

Liked: Cleanliness, property conditions & facilities
들어가기 좀 어려움
이거 들어가는거 신박했어요(메일 받을때 두근거림) 좀 헤매었지만 괜찮았어요. 신박한거 좋아하는사람 오세요~~~~~~!!
Stayed 1 night in Mar 2018

4/10 Poor

induk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
저렴하게 갈꺼면모~
에어컨더러워서 안틀었더니 춥고..욕실세면대 물안내려가고...침대 스프링느낌....아 너무 잘느껴지고 거리도..

8/10 Good

Emily, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment :)
Easy to find with the helpful guide and instructions prepared by Tomo (who was supportive at all stages of the process)! Cosy stay for two people. Would recommend as an alternative to hotel accommodation.
Stayed 4 nights in Dec 2017

2/10 Terrible

Heejeoung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
최악의 숙소
무슨 말을 해도 이 최악의 방을 설명할 수 있을까 싶다.사진보다 너무 좁고 지저분한 침구에 예약인원이 자기에 턱없이 작은 침대까지...게다가 창문엔 커튼도 없이 옆건물벽이 1미터 채 안되게 붙어 있고.세탁기는 고장 나서 쓸 수도 없고,우메다역에서 가깝지도 않음. 관리인이 이메일로 준 정보도 잘못되서, 키를 찾는데도 국제전화를 4통이나 하면서 실갱이를 했건만 사과도 없이 시큰둥한 토모씨! 참고 들어왔는데 방을 본 순간 너무 화가 나서 바로 다른 호텔 예약하고 10분만에 나와버렸음.
Stayed 3 nights in Dec 2017

2/10 Terrible

CHIEN HAO, taiwan

Disliked: Staff & service, property conditions & facilities, room comfort
與照片不符合
預訂飯店之前，在訂房網站看到的照片去預訂，但實際入住時，卻發現與空間如此狹小，我們還住了三天，希望不要再發生這樣的事情了，感覺很差，飯店並沒有將實際照片提供出來，誤以為房間很大，等入住時才發現如此小間，我們還是家庭旅遊耶，很差的感覺
Stayed 3 nights in Dec 2017

8/10 Good

Peaturing, Thailand

Liked: Cleanliness, room comfort
อุปกรณ์ครบครัน เครื่องใช้ไฟฟ้าครบ
เดินจากสถานีโอซาก้าค่อนข้างไกล ซับซ้อน แต่ห้องพักสะบาย สะอาด อุปกรณ์ทำความสะอาดพร้อม เช็คอินง่าย ปลอดภัย ห้องพักน่ารัก
Stayed 1 night in Dec 2017

6/10 Okay

Thana, Bangkok

Liked: Room comfort
Disliked: Cleanliness
ห้องค่อยข้างไกลจากสถานีรถไฟ
ห้องค่อยข้างไกลจากสถานีรถไฟ สภาพห้องเก่าไปหน่อย มีระเบยงแต่ไม่มีที่ตากผ้า
Stayed 7 nights in Nov 2017

8/10 Good

julie, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality&price to stay for JR pass traveller
Close to the Osaka station this hotel is very convenient and well deserved with other subways near by. The room was clean and Tomo the owner was very helpful. This place has many pros for a cheap price, the only con was the wifi which is very slow. But the rest was as said on the others comments good for this price and area
Stayed 3 nights in Nov 2017

8/10 Good

Chiou ru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有提供wife 機可帶出很方便，這對需用google 找到目標，或是和家人聯繫有得大幫助
Stayed 3 nights in Nov 2017

10/10 Excellent

Val, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently close to the metro
Convenient transportation near Lawsan facilities in room very good
Stayed 3 nights in Nov 2017

8/10 Good

Thanakhom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

6/10 Okay

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Il y a un seul problème de service, en effet il n'y a pas de réception "classique" comme dans un hôtel "classique". En fait on est censé recevoir un mail du propriétaire envoyé par le biais hotels.com où il nous demande notre adresse mail pour qu'il puisse nous envoyer le code de la boîte aux lettre plus le code du cadenas où se trouvent les clefs. Le problème c'est que, comme moi, peu d'étranger ont accès à internet sur place et je n'ai pas pu recevoir ce mail en temps voulu... Il faudrait certainement appuyer cela dans la description du bien. Sinon, l'appartement est un excellent rapport qualité prix.
Stayed 1 night in Nov 2017