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Reviews of The Stay Osaka Shinsaibashi - Hostel

2 out of 5
The Stay Osaka Shinsaibashi - Hostel
1-14-29 Shimanouchi, Osaka, Osaka

Reviews

9.2

Wonderful

Rating 10 - Excellent. 138 out of 204 reviews" "
Rating 8 - Good. 49 out of 204 reviews" "
Rating 6 - Okay. 10 out of 204 reviews" "
Rating 4 - Poor. 5 out of 204 reviews" "
Rating 2 - Terrible. 2 out of 204 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Maria Edrosana Mae Acero

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient with food, shopping and transportation. The room was clean and the staff were very friendly.
Stayed 3 nights in May 2024

8/10 Good

Virginia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good except the shower are shared by male and female. Our girls were afraid to go to the washroom by themselves. But all in all the property is so affordable, clean with nice staff that speak english.
Stayed 2 nights in Apr 2024
Response from THE STAY OSAKA SHINSAIBASHI on Apr 20, 2024
Thank you for staying with us.We are glad that you seem satisfied with your stay.As you said, we ask the guests staying in a room without shower and toilets to use a mixed shower room.We totally understand that your children were afraid to use it by themselves even though the door of the shower can be locked from the inside.We also have private rooms with shower and toilets at our property, so we hope you come back and stay in the room next time you visit Osaka!Thank you for your precious time to give us a review on your stay!

10/10 Excellent

Phonchanan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from THE STAY OSAKA SHINSAIBASHI on Apr 20, 2024
Thank you for staying with us.We are delighted that you seem content with your stay here.We hope you had a wonderful time in Osaka.Thank you!

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient and comfortable option that is incredibly well-priced. The communal eating area was wonderful and the room big.
Stayed 2 nights in Jan 2024
Response from THE STAY OSAKA SHINSAIBASHI on Jan 31, 2024
Thank you for staying at THE STAY OSAKA SHINSAIBASHI.It is our greatest pleasure to realize that you were satisfied with the price and option.The lounge on the second floor is popular with many guests. We will continue our efforts to make the lounge more comfortable for our guests.We are waiting for youvisit here again！

10/10 Excellent

David

Stayed 2 nights in Dec 2023

8/10 Good

Kuah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is very limited. Else everything is fine
Stayed 4 nights in Dec 2023

6/10 Okay

Ai Chuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally had good facilities and staff were very helpful. Only problem is bed felt like most of the stuffing was flattened and i couldn’t find a way to turn down the heating so it felt too hot at night.

6/10 Okay

Moira

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Good location. Not far from the action. Quite though. Beds were hard (matresses pretty thin) and we had to make them ourselves. Room was clean and big enough for our large family. Good sized bathroom. Had breakfast booked for 7am pick up, they didn't arrive to prepare it until 7.10am, and we ended up getting it 30 minutes late. Not a huge big deal, but goes to show the attitude of the staff which we felt was a little tired for Japan.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively convenient location 10 minute walk from Shinsaibashi Station and accompanying Shinsaibashi-suji Shopping Arcade. Overall great stay with clean amenities and covering essential needs. Bunk Bed was spacious and had individual lockers as part of your bed side table.. Within the dorm, there was adequate space to store luggage, re-arrange contents and a drying area for towels/clothes. Staff are super friendly and helpful, lobby area is spacious with tables and charging ports to do a bit of work or planning. Things to be aware of: - From Shinsaibashi Station, it can feel like a bit of a trek with rough road terrain especially pulling heavier luggage. - There are only 2 toilets on the guest floor (depending on time of day, availability may fluctuate). - It can be a get warm inside the Bunk Bed as cooling comes from a a small ventilation fan, drawing colder air from the wider dorm's air conditioning.
Stayed 7 nights in Nov 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
Staff were very friendly and helpful, and gave great recommendations for food etc. The location is great for public transport. The room and bathrooms were very clean. I also got a free towel and slippers my first night. The common room has 2 big comfy couches perfect for chatting or settling down with a book. The only negative thing would be that my mattress was a bit hard to my preference but nothing too uncomfortable. Overall a very pleasant stay.
Stayed 4 nights in Oct 2023
Response from THE STAY OSAKA SHINSAIBASHI on Nov 3, 2023
Thank you for sharing your review with us! We are very glad to hear you liked our hostel. Also thank you for lettting us know the negative points, we will take care of it more. if you have a plan to visit Osaka, please stay here!We are looking forward to seeing you again!

4/10 Poor

denisse

Liked: Staff & service
Ladies beware: unlike every other hostel in Japan I’ve been to, even though this is advertised as a women only dorm, you are in a floor shared with men. Every other hostel separates men and women by entire floors, so imagine my surprise when I go to shower and walk in to men in there. So the floor, washrooms, and showers are still all shared with men. I was pretty upset with this false advertising. On top of that, they really cheap out compared to every other stay. You get ONE towel for your entire stay. No toiletries. The beds are extremely uncomfortable. Bunks are extremely hot at night. Everyone is very loud and messy overall compared to my other stays. Kitchen is great if you want to cook. But that was the only plus side. You can stay at other similar priced stays where they provide fresh towels and pyjamas daily, all the toiletries you’d need, and a properly made bed. You get ONE set of sheets for your entire stay and you just make the bed yourself.

10/10 Excellent

Kamile

Stayed 1 night in Oct 2023

10/10 Excellent

Lee Choon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
the worth of the price, new experience of staying in hostel but in a private room and bathroom.
Stayed 2 nights in Oct 2023

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hostel
Stayed 3 nights in Oct 2023

10/10 Excellent

Kai Lin

Stayed 2 nights in Sep 2023

10/10 Excellent

Sarah

Stayed 3 nights in Sep 2023

10/10 Excellent

Shaomin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and walk to shopping area.
Stayed 4 nights in Jul 2023
Response from THE STAY OSAKA SHINSAIBASHI on Aug 3, 2023
Thank you for sharing your review with us!We are grad to hear that you liked this hostel, and we hope you will stay here if you come back to Osaka in the future!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from THE STAY OSAKA SHINSAIBASHI on Aug 3, 2023
Thank you for sharing your review with us!We are grad to hear that you liked this hostel, and we hope you will stay here if you come back to Osaka in the future!

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from THE STAY OSAKA心斎橋 on Jul 22, 2023
Thank you for sharing your review with us. We are glad to hear that you liked our hostel! If you have a plan to come back to Osaka in the future please stay here again. We are looking forward to see you! Thank you very much()/

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed how close it was to the attractions of Osaka. The room was very spacious and clean! The security was top notch. The only thing I disliked is that they didnt take the trash out nor had a bigger trash for the room
Stayed 4 nights in Jun 2023
Response from THE STAY OSAKA心斎橋 on Jul 10, 2023
Hello! Thank you for sharing your review with us! We are happy to hear that you liked our hostel.

10/10 Excellent

Maria, Cincinnati

Liked: Cleanliness, staff & service
This was an important base after a difficult trip. The staff knew we were coming and waited till midnight!
Stayed 2 nights in Jun 2023
Response from THE STAY OSAKA心斎橋 on Jul 10, 2023
Hello! Thank you for sharing your review with us!

10/10 Excellent

Tiffani

Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from THE STAY OSAKA心斎橋 on Jul 22, 2023
Thank you for sharing your review with us. We are glad to hear that you liked our hostel! If you have a plan to come back to Osaka in the future please stay here again. We are looking forward to see you! Thank you very much()/

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really great place to stay, only minor thing was no food allowed in the rooms - I get why its not allowed but it would have been nice to relax in the room with some snacks, pity that some have ruined it for all
Stayed 2 nights in Jun 2023
Response from THE STAY OSAKA心斎橋 on Jul 10, 2023
Thank you for sharing your review with us! We are glad to hear your feedback.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from THE STAY OSAKA心斎橋 on Jul 22, 2023
Thank you for sharing your review with us. We are glad to hear that you liked our hostel! If you have a plan to come back to Osaka in the future please stay here again. We are looking forward to see you! Thank you very much()/

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close
Stayed 2 nights in May 2023
Response from THE STAY OSAKA心斎橋 on Jul 10, 2023
Thank you for sharing your review with us.

8/10 Good

Yao Kang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good price good location. But only 1 toilet for my room type at my level. One shared bathroom is too little for 8paz roomm
Stayed 4 nights in May 2023
Response from THE STAY OSAKA心斎橋 on Jul 10, 2023
Thank you for sharing your review with us!

10/10 Excellent

Clarren

Stayed 3 nights in May 2023

8/10 Good

Alexander

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable and clean. Staff were friendly, though we had limited interaction with them. Location could have been better, but the subway station near the property made travel fine.
Stayed 1 night in May 2023
Response from THE STAY OSAKA心斎橋 on Jul 10, 2023
Thank you for sharing your review with us!If you back to Osaka, we want to interact with you next time...! Thank you very much()/

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very conveniently located near Dotonbori, the Nagahoribashi metro station and many restaurants/cafes. The room was clean and the staff were really lovely at reception. We would stay here again!
Stayed 2 nights in May 2023
Response from THE STAY OSAKA心斎橋 on Jul 10, 2023
Thank you for sharing your review with us!We are glad to hear that you liked this hostel.If you back to Osaka, please come to stay at THE STAY OSAKA心斎橋. We are looking forward to seeing you again()/

8/10 Good

Derrick, League City

Stayed 5 nights in May 2023

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice ! I will return to here if comeback at japan again !, room was super clean, bathroom also clean, near dotonbori, lawson and MRT This hotel was beyond my expectation, super goodd

10/10 Excellent

TRUC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2023

8/10 Good

Kimberly

Liked: Staff & service, room comfort
Stayed 5 nights in Apr 2023
Response from THE STAY OSAKA心斎橋 on Apr 13, 2023
ありがとうございます。またお願い致します。

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious tatami room. Great for a family to stay. Clean and conveniently location. Friendly staff.
Stayed 4 nights in Mar 2023
Response from THE STAY OSAKA心斎橋 on Apr 13, 2023
thank you Please come again later.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice and clean. Near the train station.
Stayed 4 nights in Nov 2022
Response from UNO on Dec 9, 2022
Thank you very much for your stay.And Dotombori and Shinsaibashi shopping zone is close.We arelooking forward to serve you again.

10/10 Excellent

GLMCV

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from UNO on Dec 9, 2022
Thank you very much for your stay.We arelooking forward to serve you again.

10/10 Excellent

Izack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly, rooms are clean, gathering area and kitchen is comfortable.
Stayed 2 nights in Nov 2022
Response from UNO on Dec 9, 2022
Thank you very much for your stay.We arelooking forward to serve you again.

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here twice while visiting Osaka! When I first saw the photos after booking a room, I assumed it was too good to be true for that price but the pictures are true! Very nice, clean room and the lobby/bar/kitchen area is very nice. The staff are very friendly as well. I’ll be staying here again.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Jeon on Feb 9, 2020
Thank you for staying THE STAY OSAKA SHINSAIBASHI and sharing your review! We hope that you had great time here in Osaka, also in our hostel. When the time that you come back to Osaka again, please stay at The Stay. We look forward to your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
Response from The Stay Osaka SHINSAIBASHI on Dec 16, 2019
Dear Anonymous Thank you for staying in our hostel. We are very happy you liked here and hope your visit to us again^^ *************************************************************************************** THE STAY OSAKA SHINSAIBASHI Mai E-mail: osaka@thestay.jp HP: www.thestay.jp/osaka/ 1-14-29 Shimanouchi, Chuo-ku, Osaka Osaka, 542-0082, Japan TEL. +81-6-6251-3900 ***************************************************************************************

10/10 Excellent

Lelaii, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very pleasant stay! Staff was nice and friendly. Clean rooms and common area. We got the private family room and they gave us 1 complimentary room service which we didn't use ;) Hotel is very near the subway and around 10mins walk to Dotonbori. Also, food is not allowed inside the room. All food must be eaten on the dining area on the 2nd floor. They serve same breakfast everyday. Please remember that you have to wash the plates/utensils yourselves. Only request is to allow guest to atleast be allowed to drink coffee inside the room and also have a kettle. :)
Stayed 5 nights in Oct 2019
Response from The Stay Osaka SHINSAIBASHI on Dec 16, 2019
Dear Lelaii Thank you for staying in our hostel. We are very happy you liked here and hope your visit to us again^^ *************************************************************************************** THE STAY OSAKA SHINSAIBASHI Mai E-mail: osaka@thestay.jp HP: www.thestay.jp/osaka/ 1-14-29 Shimanouchi, Chuo-ku, Osaka Osaka, 542-0082, Japan TEL. +81-6-6251-3900 ***************************************************************************************

10/10 Excellent

ElonLe, Kyoto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is simply perfect. The staff is nice. The bed and rooms are clean. Adequate breakfast. Perfect location. Quiet but easy to access to the crowded area. The dorm bed is pretty spacious.
Stayed 2 nights in Oct 2019
Response from Chihiro on Nov 26, 2019
Thank you for your stay at THE STAY OSAKA SHINSAIBASHI and your review. We are happy to hear that you enjoyed your stay at our hostel and satisfied with our facilities and services. I'm also glad to hear the positive mention to our staff! We are really looking forward to welcoming you again!

10/10 Excellent

Scarlett, Hong Kong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very new and spacious. The toilet and bathroom are very clean. 5mins walk from the subway station
Stayed 2 nights in Oct 2019
Response from Chihiro on Nov 26, 2019
Thank you for your inquiry to THE STAY OSAKA SHINSAIBASHI and your review. We are happy to hear that you enjoyed your stay at our hostel and satisfied with our facilities. We are really looking forward to welcoming you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest hostel I've ever been to. Friendly and welcoming staff, spacious dormitory and lovely communal area
Stayed 3 nights in Sep 2019
Response from Mai on Oct 2, 2019
Thank you so much for such a wonderful massage!! We are so happy and will be waiting your visit again. Thank you so much!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious & Quiet area near Dontombori
Stayed in the female dorm. Super SPACIOUS. The dorm room had a huge section for bags and a vanity area. No lockers, but the storage in the bed is big enough for a backpack (and had a cut out so you can charge your valuables while they’re locked up). The bunk bed was very big. I’m 5’7 and width was arm-span. While laying down, I can put my legs straight up. Near all the action, but it was really quiet in the neighborhood. Nice staff, clean kitchen, and there were fun food events on the weekend. Didn’t like: 1. it was HOT. The hallway and bathroom were hot all the time. The AC unit in the dorm was always off unless I turned it on. However, there is a small fan in the beds that blows air into the bed. 2. the female dorm is on a floor with private rooms, so there were men on the floor, but they didn’t use the female bathrooms. 3. there weren’t paper towels in the bathroom, only shared towels. 4. Only 2 showers in girls dorm, so you could get stuck in the mixed dorm showers if you’re in a rush. 5. All rooms are accessed with a keycard. I prefer the dorm room have a pin code, so I don’t have to remember a key card during a 3AM bathroom break
Stayed 3 nights in Jul 2019
Response from Ryo on Aug 30, 2019
Thank you so much for sharing your review with us! We are so happy to hear that you liked the bed and our Lounge area. And we are sorry that sometime you felt inconvenient like the temperature of your room. Considering your opinions, we will improve our services more. So, when you come back to Osaka in the future, please stay at THE STAY OSAKA SHINSAIBASHI. Thank you again.

10/10 Excellent

??

Stayed 1 night in Apr 2024
Response from THE STAY OSAKA SHINSAIBASHI on May 4, 2024
Thank you for staying with us.We are glad that you seemed to enjoy your stay here.We hope to be able to see you again here when you come back here!

8/10 Good

Hyounook

Stayed 4 nights in Mar 2024
Response from THE STAY OSAKA SHINSAIBASHI on Apr 20, 2024
Thank you for staying with us.We hope you enjoyed your stay here.

10/10 Excellent

えみ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from THE STAY OSAKA SHINSAIBASHI on Mar 1, 2024
口コミ投稿ありがとうございます。5段階中5との事、大変うれしく思います。またのご利用をお待ちいたしております！

10/10 Excellent

seojeong

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
도톤보리근처와 도보로 갈 수 있고 숙소주변에 편의점과 한인식당이 있어요. 낮에는 한국직원분이 계셔서 언어안되시는분들은 체크인하시려면 늦은시간전에 가서 하시면 좋아용.◡̎ 다음에 오사카 가면 또 이용할 의향이 있습니다.ㅎ
Stayed 3 nights in Feb 2024
Response from THE STAY OSAKA SHINSAIBASHI on Mar 1, 2024
안녕하세요.리뷰 감사드립니다.호스텔이 시프트라서 시간표에 따라 있을 수도 없을 수도 있습니다... 다음에 또 이용 부탁드립니다.

4/10 Poor

adolfo abraham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El hostal es bonito y limpio pero los colchones son terribles, una colchoneta de resortes súper incomoda y las sábanas como lija de madera, tienen un lindo hostal para que por los colchones sea malo.
Stayed 2 nights in Feb 2024
Response from THE STAY OSAKA SHINSAIBASHI on Mar 1, 2024
Thank you for sharing your review with us.It is our greatest pleasure to realize that you were satisfied with the cleanliness of our hostel.We apologize for the duvet of dormitory room during your visit.We are making improvements with our duvet.We are waiting for you to visit to here again!