Title: SARASA HOTEL Shin-Osaka - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SARASA HOTEL Shin-Osaka Hotel with a 24-hour front desk, in the vicinity of Osaka Castle ![Exterior](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/d6723b3d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/c0dc9727.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Triple Room, Non Smoking](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/5f954bc6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Vending machine](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/ff7798af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bicycling](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/1034f7fa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Osaka, SARASA HOTEL Shin-Osaka offers a welcoming retreat with laundry facilities, free in-room WiFi, and bike rentals to explore the city. Enjoy luggage storage and express check-out for added convenience. The hotel's multilingual staff has received top marks from guests for their helpfulness. 8.6 Excellent ## Popular amenities - Breakfast available - 24/7 front desk - Laundry - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=21955843&PinnedHotelID=21955843&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=21955843&PinnedHotelID=21955843&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=21955843&PinnedHotelID=21955843&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=21955843&PinnedHotelID=21955843&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=21955843&PinnedHotelID=21955843&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=21955843&PinnedHotelID=21955843&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=21955843&PinnedHotelID=21955843&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=21955843&PinnedHotelID=21955843&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/b04c54b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, Non Smoking 8.8 Excellent 10 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Private bathroom Shower/tub combination - 172 sq ft - Sleeps 2 - 2 Twin Beds ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/a5f7863b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, Non Smoking 8.0 Very good 23 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Private bathroom Shower/tub combination - 151 sq ft - Sleeps 2 - 1 Queen Bed ![Deluxe Triple Room, Non Smoking](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/5f954bc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room, Non Smoking 8.0 Very good 2 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Private bathroom Shower/tub combination - 344 sq ft - Sleeps 4 - 3 Twin Beds and 1 Twin Sofa Bed ![Japanese Western Style Room, Non Smoking](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/2a30c38d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room, Non Smoking 8.0 Very good 1 review ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Private bathroom Shower/tub combination - 436 sq ft - Sleeps 6 - 2 Double Beds and 4 Twin Futons ![Lobby](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/571bc534.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room - Sleeps 2 ![Triple Room, Non Smoking](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/2eefdf6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Non Smoking 9.0 Wonderful 4 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Private bathroom Shower/tub combination - 291 sq ft - Sleeps 3 - 2 Large Twin Beds and 1 Twin Sofa Bed OR 3 Twin Beds ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/41c062f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Connecting Room - Sleeps 4 ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/a5f7863b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room, Queen Bed, 14 square meters, Non Smoking 8.0 Very good 23 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Private bathroom Shower/tub combination - 151 sq ft - Sleeps 1 - 1 Queen Bed ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/4e4f72d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run of House, Non Smoking \[Breakfast Available Only after 8:00 a.m.\] ### Highlights Air conditioning Refrigerator Flat-screen TV Blackout drapes/curtains Hair dryer Bidet Private bathroom Shower/tub combination - Sleeps 2 - 1 Twin Bed OR 1 Double Bed ![Lobby](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/571bc534.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room - Sleeps 2 ![Lobby](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/571bc534.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room - Sleeps 4 ![Blackout drapes, free WiFi, bed sheets](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/cfaecf99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Universal Twin Room - Sleeps 2 ![Lobby](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/571bc534.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - Sleeps 3 ![Lobby](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/571bc534.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[Non-smoking\] Standard Single Room, Queen Bed, 14 Square Meters - Sleeps 1 ![Lobby](https://images.trvl-media.com/lodging/22000000/21960000/21955900/21955843/571bc534.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Japanese Western Style Room - Sleeps 6 ## You may also like Ad ![Restaurant](https://images.trvl-media.com/lodging/18000000/17860000/17857400/17857390/5a73b8bc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel The Celestine Kyoto Gion Gion - Free WiFi - Restaurant - Air conditioning - Parking available 9.4 Exceptional 997 reviews CA $559 CA $615 total Dec 7 - Dec 8 [](https://www.expedia.ca/Kyoto-Hotels-HOTEL-THE-CELESTINE-KYOTO-GION.h17857390.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=179897&destination=Osaka (and vicinity)&destType=MARKET&latLong=34.701895,135.498161&searchId=18eecc33-5cf9-421e-9b22-f1304ef99c44&top_cur=CAD) Ad ![4 restaurants, breakfast, lunch, dinner served; Chinese cuisine](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/27000/26999/a23438b6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Miyako Hotel Kyoto Hachijo Minami Ward - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOsaka-Hotels-SARASA-HOTEL-Shin-Osaka.h21955843.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOsaka-Hotels-SARASA-HOTEL-Shin-Osaka.h21955843.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.73013%2C135.49712&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eD3J5YaOF3Wo_1EWz6-qYaAMktY=) 7-1-17 Nishinakajima, Yodogawa-ku, Osaka, Osaka, 532-0011 #### What's nearby - Grand Front Osaka Mall - 4 min drive - 3.0 km - Osaka-jō Hall - 9 min drive - 6.3 km - Kyocera Dome Osaka - 10 min drive - 8.2 km - Osaka Castle - 11 min drive - 6.0 km - Universal Studios Japan - 13 min drive - 11.4 km #### Getting around - Nishinakajima-Minamigata Station - 7 min walk - Shin-Osaka Station - 10 min walk - Itami Airport (ITM) - 26 min drive #### Restaurants - ‪珈琲館 男爵 - ‬2 min walk - ‪Cafe＆Diner カリフォルニアカフェ - ‬1 min walk - ‪炉ばた焼田舎 - ‬1 min walk - ‪香満楼 - ‬2 min walk - ‪炉端焼 逢坂の蔵 - ‬2 min walk ## About this property ### SARASA HOTEL Shin-Osaka Hotel near Osaka Castle Located close to Osaka-jō Hall and Kyocera Dome Osaka, SARASA HOTEL Shin-Osaka provides laundry facilities. Stay connected with free in-room WiFi. Additional perks include: - Buffet breakfast (surcharge), bike rentals, and express check-out - Luggage storage, an elevator, and coworking spaces - Multilingual staff, a 24-hour front desk, and a front-desk safe - Guest reviews give top marks for the helpful staff Room features All 253 rooms boast comforts such as air conditioning, as well as amenities like free WiFi. More conveniences in all rooms include: - Bathrooms with bidets and free toiletries - 32-inch flat-screen TVs with digital channels - Refrigerators, heating, and limited housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/46000000/45530000/45523000/45522981/87e2b983.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### APA Hotel Shin Osaka Ekimae Higashiyodogawa - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.6 Excellent 1,461 reviews CA $76 CA $92 total Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=45522981&PinnedHotelID=45522981&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/20000000/19260000/19254100/19254007/7890ef9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JR WEST GROUP VIA INN SHINOSAKA WEST Yodogawa - Free WiFi - Air conditioning - Breakfast available - Parking available 8.0 Very good 1,002 reviews CA $52 CA $58 total Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=19254007&PinnedHotelID=19254007&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/10000000/9560000/9555400/9555331/fdb17302.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL MYSTAYS Shin Osaka Conference Center Yodogawa - 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Free WiFi - Air conditioning - Laundry - Housekeeping 8.8 Excellent 293 reviews CA $107 CA $118 total Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=44928851&PinnedHotelID=44928851&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/19000000/18780000/18774000/18773934/42c0fdb1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Y’s Hotel Shin - Osaka Yodogawa - Free WiFi - Restaurant - Air conditioning - Laundry 8.6 Excellent 306 reviews CA $128 CA $141 total Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=18773934&PinnedHotelID=18773934&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/28000000/27740000/27731700/27731691/db1a119d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Toyoko Inn Shin Osaka Higashi Mikuni Station Yodogawa - Breakfast included - Free WiFi - Air conditioning - Parking available 8.6 Excellent 636 reviews CA $72 CA $80 total Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=27731691&PinnedHotelID=27731691&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour offsite parking (JPY 1,500 per day) - Onsite parking available only on request - Limited onsite parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,800 per person ### Things to do - Bicycle rentals ### Family friendly - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Vending machine ### Guest services - Change of towels on request - Housekeeping (weekly) - Multilingual staff ### Business services - Coworking space ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 14 floors - 2 buildings - Built in 2018 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:00 AM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 1800 per person - Nearby parking fee: JPY 1500 per day(656 ft away; open 24 hours) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector and window guards Housekeeping service is provided for stays of 4 nights or more and housekeeping service is provided every 4 days. ### We should mention The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Parking height restrictions apply ### Property is also known as SARASA HOTEL SARASA Shin-Osaka SARASA HOTEL Shin Osaka SARASA HOTEL Shin-Osaka Hotel SARASA HOTEL Shin-Osaka Osaka SARASA HOTEL Shin-Osaka Hotel Osaka ## Frequently asked questions ### Is SARASA HOTEL Shin-Osaka pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at SARASA HOTEL Shin-Osaka? > Limited spots are available. ### What time is check-in at SARASA HOTEL Shin-Osaka? > Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at SARASA HOTEL Shin-Osaka? > Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability). ### Where is SARASA HOTEL Shin-Osaka located? > Located in Yodogawa, this hotel is within 6 mi (10 km) of Osaka Castle, Osaka-jō Hall, and Nipponbashi. Kuromon Market and Kyocera Dome Osaka are also within 6 mi (10 km). Nishinakajima-Minamigata Station is 7 minutes by foot and Higashimikuni Station is 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## SARASA HOTEL Shin-Osaka Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 386 8 - Good 302 6 - Okay 82 4 - Poor 34 2 - Terrible 15 ### 8/10 Good #### Claudina Jun 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was close to the subway and Jr station. ##### Claudina Stayed 4 nights in Jun 2024 ### 10/10 Excellent #### Ming May 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Hi, I stayed at room 922 and 923. Staff's super nice and helpful! Highly recommended :) ##### Ming Stayed 3 nights in May 2023 ### 10/10 Excellent #### James Jul 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Thank you! ##### James Stayed 2 nights in Jul 2023 ### 4/10 Poor #### Richard Nov 8, 2022 Liked: Property conditions & facilities Disliked: Cleanliness There were egg shells and crumbs on the floor when we check in. ##### Richard ### 4/10 Poor #### Allan Jul 2, 2024 Liked: Staff & service Disliked: Cleanliness The staff are the saving grace for this hotel. At all times we found to super courteous and helpful. However we paid for breakfast included and can report that although this was an array of reasonably tasty food, the whole lot was served stone cold at 6:30 am!! We were there for two day's and this happened both days. Also by Japanese standards the hotel was dirty and smelt slightly of urine. ##### Allan ### 10/10 Excellent #### 中川 Nov 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities ホテルに着くのに迷子になってしまいましたが、フロントのスタッフの方も、笑顔で迎えていただき、ホッとしました。客室はとても綺麗でした。ありがとうございました😊 ##### 中川 Stayed 1 night in Nov 2025 ### 6/10 Okay #### hiroaki Nov 2, 2025 朝食が期待ハズレ ##### hiroaki Stayed 1 night in Oct 2025 ### 8/10 Good #### Kato Oct 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities チェックイン・チェックアウトのカウンターの方の対応が丁寧で気持ちよく過ごすことができました ##### Kato Stayed 1 night in Oct 2025 ### 10/10 Excellent #### HIROSHI Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋のバスタブが丸みがあるタイプで、ゆったり入ることができました。朝食バイキングも種類が多く満足しました。 ##### HIROSHI Stayed 1 night in Oct 2025 ### 6/10 Okay #### Yuka Oct 22, 2025 部屋は比較的広く問題なく過ごせたが、フロント前が混雑していて落ち着かない ##### Yuka Stayed 1 night in Oct 2025 ### 4/10 Poor #### Shinya Oct 15, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 一泊2名で予約したのに１名で予約入っていた 泊まる3日前ぐらいに電話で確認した際にも同じ事言われてその時には2名様の予約で確認取れたと言っていたのに当日また同じ説明された。 なんで共有されてないのか、、 1名追加の場合4千円追加で支払いが必要と言われた 結局元の料金のままで泊まれたが不快でした。 疲れてて早く部屋で休みたいのにチェックインで無駄な時間過ごした。 報連相しっかりして下さい。 ##### Shinya Stayed 1 night in Oct 2025 ### 8/10 Good #### Kayako Oct 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 立地もよく、サクッと滞在するのに便利でした。スタッフの方も親切です。 ひとつ残念だったのが、ベッドに置かれていたクッションのオヤジ臭です。 どかして接触していた枕にバスタオルを掛けて寝ました。 それ以外は満足です。 ##### Kayako Stayed 1 night in Oct 2025 ### 6/10 Okay #### NAKANURA Oct 14, 2025 駅近でよかった ##### NAKANURA Stayed 2 nights in Oct 2025 ### 8/10 Good #### Nick Oct 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wifi was terrible and kept dropping out...they need to invest in better connectivity for guests. The breakfast room on floor 2 had what appeared to be a temporary ceiling with plastic sheeting. Close location to Shin Osaka station - would suggest they publicise better instructions on how to exit complex station as multiple lines transact this station. ##### Nick Stayed 4 nights in Sep 2025 ### 4/10 Poor #### Naomi Oct 5, 2025 Liked: Cleanliness Disliked: Property conditions & facilities 説明が不十分で施設の内容が良くわからなかった ##### Naomi Stayed 2 nights in Sep 2025 ### 8/10 Good #### Lloyd Oct 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Economical. Decent breakfast. ##### Lloyd Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Mizuki Sep 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities コンビニが近くに何店舗かあり、飲食店もあったのでお買い物に困りませんでした。駅からも近く道もそこまで入り組んでなかったのでアクセスも良いです。スタッフの方もとてもにこやかに接して下さり、室内も清潔で過ごしやすかったです。また利用したいなと思いました。 ##### Mizuki Stayed 2 nights in Sep 2025 ### 8/10 Good #### Naoki Sep 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ＡＭ１時頃の到着になりましたが、受付に人が居てチェックインができ、助かりました。 ##### Naoki Stayed 1 night in Sep 2025 ### 8/10 Good #### 洋 Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities アメニティを宿泊ごとに交換できない点 ##### 洋 Stayed 2 nights in Sep 2025 ### 8/10 Good #### yuka Sep 21, 2025 Liked: Cleanliness, staff & service, amenities 部屋は綺麗だしゆっくり出来るのですが、少し冷蔵庫の奥行きが浅くて買うものによっては入れれないかな。後は凄く過ごしやすかったです。 ##### yuka Stayed 1 night in Sep 2025 ### 4/10 Poor #### ATSUSHI Sep 18, 2025 Liked: Staff & service Disliked: Amenities 朝食のレストランが狭すぎます。 くしやスポンジもない。 アイロンは借りる事ができ良かったです ##### ATSUSHI Stayed 1 night in Sep 2025 ### 8/10 Good #### Helen Sep 16, 2025 Liked: Cleanliness, staff & service No laundry in the room. Only downstairs and it doesn’t dry properly. It just steam the clothes. I have to bring the wet clothes with me back go Tokyo to dry it properly. ##### Helen Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Yuki Sep 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 運が悪いとエレベータ待ちの時間が、想定以上に長いです。上層階でも階段利用を検討してみてください。 ##### Yuki Stayed 1 night in Aug 2025 ### 10/10 Excellent #### ?? Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 後日、必要書類の請求をしましたが、快くいただくことができ感謝しております。 ##### ?? Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Shinichirou Sep 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities チェックインの際にウェルカムドリンクの説明等、SARASAホテル特有のサービスについての説明が無かった点が残念でしたが、室内の清潔さや設備等に全く不満は無く快適に過ごせました。 ##### Shinichirou Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [HOTEL THE FLAG Shinsaibashi](https://www.expedia.ca/Osaka-Hotels-HOTEL-THE-FLAG-Shinsaibashi.h22442485.Hotel-Information) > > [Aloft Osaka Dojima](https://www.expedia.ca/Osaka-Hotels-Aloft-Osaka-Dojima.h11718733.Hotel-Information) > > [The Royal Park Hotel Iconic Osaka Midosuji](https://www.expedia.ca/Osaka-Hotels-The-Royal-Park-Hotel-Iconic-Osaka-Midosuji.h39192278.Hotel-Information) > > [Hotel Granvia Osaka](https://www.expedia.ca/Osaka-Hotels-Hotel-Granvia-Osaka.h45941.Hotel-Information) > > [Hotel THE LEBEN OSAKA](https://www.expedia.ca/Osaka-Hotels-HOTEL-THE-LEBEN-OSAKA.h72617906.Hotel-Information) > > [Hotel Royal Classic Osaka](https://www.expedia.ca/Osaka-Hotels-Hotel-Royal-Classic-Osaka.h37670284.Hotel-Information) > > [Candeo Hotels Osaka Namba](https://www.expedia.ca/Osaka-Hotels-Candeo-Hotels-Osaka-Namba.h17556477.Hotel-Information) > > [Centara Grand Hotel Osaka](https://www.expedia.ca/Osaka-Hotels-Centara-Grand-Hotel-Osaka.h87802517.Hotel-Information) > > [APA Hotel & Resort Osaka Umeda Eki Tower](https://www.expedia.ca/Osaka-Hotels-APA-HOTELRESORTOSAKA-UMEDA-EKI-TOWER.h78647457.Hotel-Information) > > [Sotetsu Fresa Inn Osaka-Namba](https://www.expedia.ca/Osaka-Hotels-Sotetsu-Fresa-Inn-Osaka-Namba.h36246385.Hotel-Information) > > [Hotel Keihan Yodoyabashi](https://www.expedia.ca/Osaka-Hotels-Hotel-Keihan-Yodoyabashi.h17416154.Hotel-Information) > > [Hotel Monterey Grasmere Osaka](https://www.expedia.ca/Osaka-Hotels-Hotel-Monterey-Grasmere-Osaka.h2492916.Hotel-Information) > > [The Royal Park Canvas - Osaka Kitahama](https://www.expedia.ca/Osaka-Hotels-The-Royal-Park-Canvas-Osaka-Kitahama.h31967640.Hotel-Information) > > [Hotel Monterey Le Frere Osaka](https://www.expedia.ca/Osaka-Hotels-Hotel-Monterey-Le-Frere-Osaka.h22632204.Hotel-Information) > > [Hotel Keihan Tenmabashi Ekimae](https://www.expedia.ca/Osaka-Hotels-Hotel-Keihan-Tenmabashi-Ekimae.h74786451.Hotel-Information) > > [Sotetsu Grand Fresa Osaka - Namba](https://www.expedia.ca/Osaka-Hotels-Sotetsu-Grand-Fresa-Osaka-Namba.h12565774.Hotel-Information) > > [Hotel Brighton City Osaka Kitahama](https://www.expedia.ca/Osaka-Hotels-Hotel-Brighton-City-Osaka-Kitahama.h1984925.Hotel-Information) > > [Hotel Nikko Osaka](https://www.expedia.ca/Osaka-Hotels-Hotel-Nikko-Osaka.h17608.Hotel-Information) > > [Swissotel Nankai Osaka](https://www.expedia.ca/Osaka-Hotels-Swissotel-Nankai-Osaka.h4433.Hotel-Information) > > [The Bridge Hotel Shinsaibashi](https://www.expedia.ca/Osaka-Hotels-The-Bridge-Hotel-Shinsaibashi.h16129726.Hotel-Information) > > [Citadines Namba Osaka](https://www.expedia.ca/Osaka-Hotels-Citadines-Namba-Osaka.h44458626.Hotel-Information) > > [Resol Hotel Trinity Osaka](https://www.expedia.ca/Osaka-Hotels-Resol-Hotel-Trinity-Osaka.h44224601.Hotel-Information) > > [ART HOTEL Osaka Bay Tower](https://www.expedia.ca/Osaka-Hotels-ART-HOTEL-Osaka-Bay-Tower.h21078021.Hotel-Information) > > [Spa World](https://www.expedia.ca/Osaka-Hotels-Spa-World.h5133229.Hotel-Information) > > [Hotel Hankyu RESPIRE OSAKA](https://www.expedia.ca/Osaka-Hotels-Hotel-Hankyu-RESPIRE-OSAKA.h35881577.Hotel-Information) > > [Osaka Marriott Miyako Hotel](https://www.expedia.ca/Osaka-Hotels-Osaka-Marriott-Miyako-Hotel.h6963659.Hotel-Information) > > [Cross Hotel Osaka](https://www.expedia.ca/Osaka-Hotels-Cross-Hotel-Osaka.h6311.Hotel-Information) > > [The St. Regis Osaka](https://www.expedia.ca/Osaka-Hotels-The-St-Regis-Osaka.h3837275.Hotel-Information) > > [Hilton Osaka](https://www.expedia.ca/Osaka-Hotels-Hilton-Osaka.h1179.Hotel-Information) > > [Hotel Hanshin Annex Osaka](https://www.expedia.ca/Osaka-Hotels-Hotel-Hanshin-Annex-Osaka.h30396869.Hotel-Information)