All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 13 out of 51 reviews" "
10 - Excellent
13
Rating 8 - Good. 21 out of 51 reviews" "
8 - Good
21
Rating 6 - Okay. 11 out of 51 reviews" "
6 - Okay
11
Rating 4 - Poor. 5 out of 51 reviews" "
4 - Poor
5
Rating 2 - Terrible. 1 out of 51 reviews" "
2 - Terrible
1
7.6/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
2/10 Terrible
Alex, Japan
Dec 14, 2019
I was trying to cancel my reservation for days but I can't open the site because of errors, and it's not on my itinerary's list!!!!!! Now I'm supposed to pay the no-show fee??? I don't get it. I hope expedia or the hotel do something about this.