Orrs Island Vacation Packages

Breakfast was good, plenty of parking, and this place was extremely clean! You can literally smell the cleanliness when you walk down the hallways. Bed quality was great. I would definitely stay here again! Staff was extremely friendly as well.

Lovely suite! Comfy king bed, everything spotless, Great location. Would stay here again

Hotel is beautiful but rooms are small! Tight for 3 people. The parking is expensive and only option is valet. There’s always a long wait to get your car, they don’t go in order and are rude. The “free” snacks on the various floors were nothing special. Instead of sparkling water, have regular available. Also some real snacks not just granola and mints. Otherwise it was beautiful!

It’s a good place to stay when rates aren’t sky high. Paying over $300 a night plus $60 to self park for Portland is ridiculous. Clean rooms, quiet. The digital key system is a hassle to get working if you’re not using Safari on iOS.

A hotel has control over cleanliness, upkeep, and service. This hotel ranks very poorly in service. Not a single smile from any staff at check-in, check-out, or requests. They advertise pickup from the airport is available but after a call before flight, after landing, and then 3 more calls after landing, the shuttle did not arrive even after an hour. The hotel is 10 minutes away from the airport! In my last call to the hotel, they told me they couldn't even contact the driver of the shuttle and did not know where they were. No apology or explanation afterwards. If a service is not available, don't advertise it and don't falsely lead customers to believe it is there. Lastly, a simple apology goes a long way, but no apology goes further. I would never stay here again and recommend all to be wary.