Ratings based on 1,065 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
51% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller fromNew York, NY

Nice hotel close to everything

Posted 27-Sep-2016
Hotel was nice. Kids enjoyed the water park and pool. Good drinks at the tiki bar. Real nice vacation stay...
3out of 5
by A verified traveller fromflorida

Communication sloves everything

Posted 19-Sep-2016
I was charge 3 times for the room on my card, i called to get my refund back the fay before check in, i was told it was being refunded when i got to the hotel to check in the person Told me it did not show as a refund and then they stated the refund process and then asked me for $100 deposite. I'm down $200 and i won't get it back for 7 days - i wasn't told about the deposite and i would have like more concern for over charging me plus when i called regarding the overcharge it should have been taken care of, not when i arrived at the hotel.
5out of 5
by A verified traveller fromOrlando, FL

Nice resort

Posted 13-Sep-2016
My kids and I had a great time. We enjoyed all the amenities.
2out of 5
by A verified traveller fromm

would not stay there again

Posted 12-Sep-2016
Paid a $25 a day resort fee which was to include access to a gym tiki bar and restaurant. All the equipment in the gym was broken and in non working order the tiki bar and restaurants were closed during the week and only open on sat and sun. This was not disclosed anywhere in the website. Nice pool and kids enjoyed the slides but all the adult amenities are non existent
1out of 5
by A verified traveller

Awful!!!

Posted 1-Sep-2016
DO not stay here. The jetted tub did not work. The water park closed down due to rain both days with no refund and even when the rain stopped the park did no re open. The fridge did not work and I called 3 tomes. no on came to fix it.
3out of 5
by A verified traveller fromvancouver, wa

Posted 31-Aug-2016
Very little light into room.... I did can't see very little light .
Comment from Hotel Management
31-Aug-2016 by Julio Tennen, Hotel Management
Dear Mr. William, We want to thank you for taking the time and providing us with your review. We are pleased that you and your family chose us as your family getaway destination and would recommend us as well. We were not glad to read that the lighting in your room was not as bright. Please allow us another opportunity on your next visit to accommodate you and your family and provide you with a great Flamingo Waterpark experience. Best Regards, Customer Satisfaction Manager.
3out of 5
by A verified traveller

Good for emergency and family stat

Posted 29-Aug-2016
No flat or HD TV, old table with bad chair, not dental paste, brush teeth, no washmouth, etc. not bible, no note or pen, water leak and rod bar lossly in bathroom, AC no cold enough, Ref. Don't freeze, aci maker common area.
4out of 5
by A verified traveller fromNY

Posted 26-Aug-2016
It was good I just didn't like how the tub and the carpet looked like they weren't cleaned
2out of 5
by A verified traveller

Posted 24-Aug-2016
Hotel wurde gewählt aufgrund der Nähe zu Sea World und des vorhandenen Waterpark.
Comment from Hotel Management
26-Aug-2016 by Julio Tennen, Hotel Management
Dear Valued Traveler, Thank You for sharing your comments on you stay with us. We truly appreciate that you chose us out of so many options. We are glad that our property was conveniently located so that you and your family could enjoy Seaworld and return to your hotel and continue to enjoy more aquatic fun at our great Flamingo Waterpark area. We appreciate you and welcome you back soon on your next family getaway. Best regards, Customer Satisfaction Manager.
5out of 5
by A verified traveller

Water park and Hotel all in one.

Posted 22-Aug-2016
It was a nice get way from the crowd,enjoyed watching them on the slides,life guard on duty made me comfortable, once again Thank you. We ejoyed our stay.