Ratings based on 1,304 Verified Reviews

3.1 out of 5
54% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-May-2017
Other than the room not being ready at 4:20 PM, the stay was great.
1 out of 5
by A verified traveller from H

Didn't even let me check in

Posted 9-May-2017
Booked this hotel months ago. I'm 19 so I made sure to check about their age check in policy. NOTHING on Expedia or their website said 21+ but sure enough when I got there at 1am the woman at the desk was very rude and pretty much said "too bad" and wouldn't give me any info on how to get a refund. She told me no hotels in the Orlando area would rent me a room because of my age. I ended up getting a room at some budget motel across the street. Still waiting for my refund.
3 out of 5
by A verified traveller from tampa

hairy

Posted 1-May-2017
Nasty hair all over room! Didn't get the room we reserved!
Comment from Hotel Management
12-May-2017 by Julio Tenen, Hotel Management
Dear Mrs. Annie Thank you for taking the time to share your experience with us. I’m certainly disappointed to learn that your stay did not live up to your expectations. This is unusual as we certainly pride ourselves in providing our guests with a most comfortable, safe and enjoyable Flamingo Waterpark experience. We hope for the opportunity to regain your confidence and show you the true Flamingo Waterpark Resort experience. Best Regards, Customer Satisfaction Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel great pool and bar

Posted 30-Apr-2017
Great stay I would recommend this place to anyone
Comment from Hotel Management
12-May-2017 by Julio Tenen, Hotel Management
Dear Valued Traveler Thank you for choosing the Flamingo Waterpark Resort for your getaway vacation ; we are pleased to read that you and your family enjoyed our waterpark area; we certainly pride ourselves in providing our guests with a most comfortable and enjoyable Flamingo Waterpark experience. We hope to see you again real soon. Best regards, Customer Satisfaction Manager
3 out of 5
by A verified traveller

Posted 29-Apr-2017
Rooms appear to have been renovated recently but exterior is in need of updating (more than a paint job)
5 out of 5
Recommended
for Everyone
by A verified traveller from Nova Scotia, Canada

Posted 27-Apr-2017
Wonderful staff & cozy rooms. I would recommend Flamingo Waterpark to anyone with children.
3 out of 5
Recommended
for Everyone
by A verified traveller from Puerto Rico

Nace but need better Room Service

Posted 25-Apr-2017
Good locations and amenties. The breakfast and services was good.
3 out of 5
by A verified traveller

Was ok

Posted 24-Apr-2017
Decent rooms. Clean rooms. Nice staff. Water park a bit disappointing. No tubes for the lazy river. Wasn't expecting to pay a resort fee. Close to shopping centres
1 out of 5
by A verified traveller

Not safe we didn't even stay

Posted 23-Apr-2017
I wouldn't put my family there. The door to the balcony was broken we didn't know. We were locked outside trying to get someone attention till someone staying there saw us and notified the front desk
3 out of 5
by A verified traveller

Poor Customer Service

Posted 20-Apr-2017
Pros: Location.
Cons: Find staff that has customer service skills. Very unprofessional staff.
Hotel front desk was very rude and unprofessional. The room I was placed in had a leak that drip all day and night. I asked to move and was told that I'd need to pay an additional $10 a night for another room.