Ratings based on 1,194 Verified Reviews

3.1 out of 5
53% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3out of 5
by A verified traveller

Dated accommodations, but kid friendly

Posted 21-Feb-2017
Hotel staff was friendly and courteous. We were upgraded to a family suite which gave us more space but found that there was only one bed for the three of us. Walked up to desk and asked for roll away bed and they never bothered to call or bring one. Hot water ran out 5 min into first persons shower. Room to room door and room entry doors have locks missing screws and barely held on. Water park was nice, lifeguards were present, slides were fun for kids.
3out of 5
Recommended
for Everyone
by A verified traveller

Nice

Posted 20-Feb-2017
Good experience , excellent water park, clean hotel ,
5out of 5
Recommended
for Everyone
by A verified traveller fromlitchfield mn

Posted 20-Feb-2017
The in the hot tub was clean and warm. This place had new paint.the working staff was super nice and friendly.good place for your money
5out of 5
Recommended
for Everyone
by A verified traveller fromNew York

Very Comfortable

Posted 17-Feb-2017
Pros: The shuttle ride to from and to the airport as well as to the parks was great. Carlos, the driver was very friendly and informative!
Cons: It would be awesome if the hotel offered room service.
Everyone at the hotel is very helpful and friendly. The room was very comfortable and we loved the hot tub. We checked in earlier than expected with no problems.
2out of 5
by A verified traveller fromtampa,florida

Reservation to the hotel

Posted 16-Feb-2017
I actually decided to pay for the hotel before we went to the hotel I don't normally do that and found out that there's a hundred dollar deposit and that was fine but we didn't have the whole hundred on our card and so they said that we can't stay there without it so I tried to cancel on the same day that it said that we could cancel and they still charged us for the room they never gave us a refund back Expedia said they was going to help and they never did
1out of 5
by A verified traveller

Dump

Posted 6-Feb-2017
This hotel was absolutely nothing like depicted in the pictures. Old and run down. Worst experience ever.
Comment from Hotel Management
15-Feb-2017 by Julio Tennen, Hotel Management
Dear Valued Traveler, Thank you for taking the time to share your experience with us. I’m certainly disappointed to learn that your stay did not live up to your expectations. This is unusual as we certainly pride ourselves in providing our guests with a most comfortable and enjoyable Flamingo Waterpark experience. We hope for the opportunity to regain your confidence and show you the true Flamingo Waterpark Resort experience. Best Regards, Customer Satisfaction Manager.
1out of 5
by A verified traveller

Posted 5-Feb-2017
There was no hot water in the room and breakfast is not included
Comment from Hotel Management
15-Feb-2017 by Julio Tennen, Hotel Management
Dear Valued Traveler, Thank you for taking the time to share your experience with us. I’m certainly disappointed to learn that your stay did not live up to your expectations. We are not happy to read that you experienced any inconveniences with the water temperature in your guest room. This is unusual as we certainly pride ourselves in providing our guests with a most comfortable and enjoyable Flamingo Waterpark experience. We hope for the opportunity to regain your confidence and show you the true Flamingo Waterpark Resort experience. Best Regards, Customer Satisfaction Manager.
2out of 5
by A verified traveller fromOTTAWA

BEWARE OF 25$ RESORT FEE

Posted 2-Feb-2017
Pros: ROOM'S WERE MODERN AND CLEAN
Cons: LOWER RESORT FEE
Location: WAY TO FAR FOR ANY PARKS
THIS HOTEL HAS AN EXTREMELY EXPENSIVE RESORT FEE. THE PARK WAS CLOSED DUE TO COLD WEATHER HOWEVER THEY STILL CHARGE THIS OUTRAGEOUS PRICE. THERE COSTS ARE DEFINITELY LOWER NOT HAVING STAFF TO MAINTAIN THE PARK WHEN CLOSED. NO BREAKFAST UNLESS YOU BOOK DIRECTLY THROUGH THEM OR AT LEAST THAT IS WHAT I WAS TOLD. ROOMS ARE ALL RIGHT BUT HOTEL IS OVERPRICED TO START OFF WITH AND THEN THEY ADD ON A 25$ RESORT FEE. NOT CLOSE TO DISNEY AT ALL. MUCH BETTER VALUE DOWN ROAD AND CLOSER TO MAIN ATTRACTIONS.
Comment from Hotel Management
15-Feb-2017 by Julio Tennen, Hotel Management
Dear Mr. Greg, Thank you for choosing the Flamingo Waterpark Resort as your getaway destination; we are pleased to read that you were satisfied with our guest rooms. In contrast we were not happy to read that due to inclement weather you weren’t able to enjoy our waterpark area ; Our establishment does charge a resort fee due to the many family friendly amenities we offer like: - Waterpark Passes per night stay - Outdoor pool access - Admission to "Movie Nights" - Limited Shuttle service to Disney Parks - Pool towels - Free access to Children's Playground - High Speed Wireless Internet access - Heated Pool access - Parking - Access to business and fitness center's - Electric hook up for boats and RV's. We hope for the opportunity to regain your confidence and show you the true Flamingo Waterpark experience. Best regards, Customer Satisfaction Manager.
5out of 5
Recommended
for Families
by A verified traveller

Great water park for young kids, excellent staff!

Posted 30-Jan-2017
Cons: elevator was slow
The rooms are clean and comfortable. I got the suite -- needed a bigger kitchen. The water park the kids loved and they stayed in there 2 full days. 30 min drive to disney and universal. They have night movies for kids at 7p every night. Great hotel friendly staff. Excellent for price.
Comment from Hotel Management
23-Feb-2017 by Julio Tenen, Hotel Management
Dear Mr. Joe, Thank you for choosing the Flamingo Waterpark Resort as your getaway destination; we are pleased to read that you and your family had a wonderful time at our establishment; We are also glad to read that you experienced great customer service from our team; we certainly pride ourselves in providing our guests with a most comfortable and enjoyable Flamingo Waterpark experience. We certainly look forward to welcoming you back real soon. Best Regards, Customer Service Manager.
3out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Jan-2017
Tres belle expérience c'eatait une belle expérience
Comment from Hotel Management
3-Feb-2017 by Julio Tenen, Hotel Management
Dear Valued Traveler, Thank you for choosing the Flamingo Waterpark Resort as your getaway destination; we are pleased to read that you and your family had a wonderful time at our establishment; we certainly pride ourselves in providing our guests with a most comfortable and enjoyable Flamingo Waterpark experience. We certainly look forward to welcoming you back real soon. Best Regards, Customer Service Manager.