Ratings based on 608 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
84% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Unhappy with my stay there.

Posted 31-Aug-2015
I roach crawled out from under the cabinet's, we killed it and took it to the front desk. They moved us to another room. In both rooms the bath tub faucet leaked continuously. Neither of the tall slides were open and the whole reason we went there was fro the water slides, very disappointed. I took my grandchildren for the very reasons of the water slide/park.
2 out of 5
by A verified traveller

Nothing Works!

Posted 31-Aug-2015
Broken Appliances, took several hours to get replacement coffee maker (multiple trips). Only one slide at waterpark worked, remaining closed, splash area did not work, cabanas had mildew and were barely attached
1 out of 5
by A verified traveller from new jersey

What a dump

Posted 27-Aug-2015
This hotel is nothing like the photos. First, it's next to a bail bonds and county jail. We paid for the waterpark that we never could use due to rain when we arrived. The next day we were told park don't open until 10:00, but the pool was open it was greenish. The room was clean but run down. Tiny bathroom. The outside light was out and glass was broken on it. A lot of loud partying from the other guests..We decided not to stay a second night. We were asked to put a 50$ Hold on our credit card. It's been 7 days and that merchant still hasn't released our money. It's Florida take your kids anywhere but there...
1 out of 5
by A verified traveller

Worst hotel i ever stayed in.

Posted 26-Aug-2015
The first night at the hotel my kids were complaining of being bitten by mosquito. My little one woke up with bumps all over his arm and shoulder. At first I didn't really pay any attention to it until the following night I started feeling very itchy and it woke me up. I pulled back the covers on the bed and found lots of little bugs on and around the mattress. Omg bed bugs. Yes BB. I gather some of them and put them in a zip lock bag for management to see. When I open the bag and the manager looked at the BB almost like ashamed. I was placed in another room and was offered an extra night free of charge...which I turned down because I just wanted to get the hell out of their. I went back the next day to request a copy of the report on what happen, and they told me they don't have a report. She told me theirs just a note stating that I made a complaint about BB in my room which was never found. That made me really upset. Before I left I made a complaint to the department of health and just before I left the hotel I walked by the room that had the BB and I looked in and there was the mattresses leaned against the wall with some kind of machine running that kills BB.
4 out of 5
for Everyone
by A verified traveller from FL

Great stay if you have children

Posted 23-Aug-2015
I stayed there before with my grad daughter. I thought it would be fun to go back along but I quickly discovered this place is done best with children.
3 out of 5
for Everyone
by A verified traveller from New York


Posted 20-Aug-2015
Enjoyed the stay. The room and bathroom was too small. Right in the middle of everything. Definitely can go for an up grade
2 out of 5
by A verified traveller from St Petersburg, FL

Outdated hotel with a sub standard waterpark.

Posted 19-Aug-2015
Pros: The beds were comfortable.
Cons: Raze the property and start over.
Location: This place is close to nothing. Sorry very close to the jail and a pawn shop.
The online pictures of this property are very misleading. I am so glad I only stayed for 1 night. I would have been very upset to think that I would have had my family at this place for an entire week! There should be designated smoking areas for sure. The waterpark was a joke. I should at least get my $20 back for that "attraction." This was like staying at a $30 a night hotel with a big pool. I would not stay at this place again even if it was free.
1 out of 5
by A verified traveller

Posted 16-Aug-2015
Not anything that I expected my kids felt disgusted and I did too I also at night it seemed like there were shady deals going on I don't recommend this hotel.I stayed 1 night and left the next morning I had to spend hundreds of dollars to stay at another hotel my wife tried calling you guys and there was nothing you tried to do help us get to a different hotel I would love to get a refund cuz I had to spend double for hotels otherwise I will not use you again...let me know your thoughts
3 out of 5
by A verified traveller

Posted 14-Aug-2015
The ac barely worked and found roaches in the room
1 out of 5
by A verified traveller from miami

If you want no sleep then book this hotel.

Posted 13-Aug-2015
Pros: waterpark
Cons: pillows in the room
Location: way to far from disney
The water park was nice but the room itself was uncomfortable. As being a single woman with a child I felt unsafe. If you stay here BRING YOUR OWN PILLOWS. The pillows are EXTREMELY SMALL. They are the size of a small pillow you would put on a couch for decorashion. The pool had a greenish tint but the watermark area looked in better shape. I stayed here for 2 nights and got NO SLEEP. I decided to go to the grande villas hotel and Im so happy. I will not go back to the flamingo,