Ratings based on 844 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
81% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveller

Water park was closed. Everything was old discolor

Posted 6-Feb-2016
Everything was old dirty and discolored from the sun. The lobby looks like something out of the 60s. We arrived and it looks like an old motel. The people were politely put unrefined and unprofessional. There is a restaurant that looks like a cafeteria. The pool is old and gross. The hotel room was so gross. Dirty. Everything damaged and rusted. The safe has so much dirt around it and the tub was all rusty. The beds were old and soft as well as the pillows. The tv was fuzzy and the microwave was bolted down with rusted brackets and a dirty old machine. It smelt musty. We felt very insecure staying in the hotel based on the staff and people staying there. Wet decided to immediate leave and pay more to stay elsewhere. The water park we were told would open each morning but never did. Basically it looked like the cheapest ugliest motel you could find.
2 out of 5
by A verified traveller from guadalalara jalisco mexico

Pésima

Posted 5-Feb-2016
Parque acuático cerrado me cobraron más de 20 dólares por dia por el servicio que aún no termino de entender por qué y por si fuera poco me robaron dentro de mi habiatacion una cadena de oro
3 out of 5
by A verified traveller

Posted 30-Jan-2016
I was charged in 25 extra Bucks as resort FEE for stayng onr night in a bad hot
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami. Fl

Very nice, clean and polite peaple

Posted 26-Jan-2016
Was very clean and with the most important rooms all very good facilities
Comment from Hotel Management
30-Jan-2016 by Customer Satisfaction Manager. , Hotel Management
Dear Enrique, Thank you for sharing with us positive feedback from your previous stay. Flamingo Waterpark Resort is all about creating memorable experiences. I am glad your room was up to your standards and needs. I will personally share your experience with our staff as it will serve as positive motivation. We thank you and hope to see you back soon. Please give us a call next time you and your family will be visiting it will be our pleasure to assist you with your reservations! Kindest Regards, Customer Satisfaction Manager.
4 out of 5
Recommended
for Everyone
by A verified traveller from NC

Quick Universal trip

Posted 19-Jan-2016
We really enjoyed our stay, it was a good quality hotel for the price. The only complaint I have is the beds were hard and the pillows were too small
Comment from Hotel Management
25-Jan-2016 by Customer Satisfaction Manager., Hotel Management
Dear Telisha, Thank you for taking a moment to share your feedback. Flamingo Waterpark Resort was honored to have you at our facilities. I would like to let you know all comments are taken in to consideration! Thanks to feedback like yours we are able to take that extra step to making sure your next stay and all our guests stay is a memorable one. I am truly glad overall you enjoyed your stay. We hope to see you back soon! Kindest Regards, Customer Satisfaction Manager.
5 out of 5
Recommended
for Everyone
by A verified traveller from Reno, Nv

Nice place

Posted 16-Jan-2016
Very nice facility considering it's age We would stay again. The staff was amazingly friendly and helpful!!
1 out of 5
Recommended
for Everyone
by A verified traveller from Miami

Would never go back

Posted 13-Jan-2016
Terrible manager and front desk attention. Bed was broken, room smells bad, water park closed, resort fee is a robe... Too much money for a Motel style place that is not worth even 30 a night... Look for somewhere also!!!!
4 out of 5
Recommended
for Students
by A verified traveller

Acceptable distance to Universal at fair price

Posted 4-Jan-2016
Location: gas station. convenient stores and liquor shop in walking distance.
the hotel is clean and rather quiet. we didn't see many visitors other than ourselves. the room is good for people who will spend the whole day out in Universal or Disney and only come back for rest. there are around 20 mi from the hotel to the Universal studios which is quite acceptable compared with the price. BTW don't expect too much for the water park...
Comment from Hotel Management
23-Jan-2016 by reputationmanager@flamingowaterpark.com, Hotel Management
Dear Valued Guest, Please allow me a moment to say thank you for choosing the Flamingo as your premiere hotel when visiting Kissimmee! It gives us great joy to know that you had such a nice time and enjoyed our Resort. Our staff is very gracious for your kind words. We always take our guests feedback seriously and utilize it to improve our guest satisfaction. Once again, thank you for giving us the opportunity to serve and exceed your expectations. Kindest Regards, Customer Satisfaction Manager.
1 out of 5
by A verified traveller from raleigh

Nice location dirty hotel

Posted 3-Jan-2016
Nice location friendly service but dirty rooms especially the carpets roaches and bugs in the rooms not worth even two stars
1 out of 5
by A verified traveller

Demo Derby meets mexican drug cartel

Posted 28-Dec-2015
Pros: nothing
Cons: everything
holy wow is this place ghetto.....the pictures they put online arent even close to what it looks like. Dilapidated and run down is this place to a tee.