Search Apart Hotels in Orem

"When I got to my room the temp in my room was 87 degrees when I complained two hours later my room was still at 84 and when I was given a new room that room was 79 degrees I turn the air on and before switching rooms I was going to go grab a bite to eat I’m extremely sensitive to hot and cold makes me extremely sick and as I was climbing in my uber the attendant was rude and forced me to move rooms emediately and I had to pay for my uber and got really sick moving rooms then when I was done all restrants were closed and didn’t get to eat dinner. Was sick all night. Then when I went to talk to the front desk about how I didn’t get much sleep and I needed another night the employee said I couldn’t do anything until 11am and I had to be down at the front desk at 11 am sharp. He called my room at 11:03 and interrupted a business call with you need to be down here right now. When mind you my late check out that the night staff told me I could have was 1pm. They weren’t willing to give me a discount at first until I begged for it. The people around me were extremely loud and rude all night slamming doors and with getting I’ll from the extreme heat I was put back an entire week from work and my family emergency with my kids. When I was trying to sleep and get feeling better I had multiple interruptions from the staff and loud customers. When suggested that they do some training they said sorry can’t do that. Extremely dirty rooms eyelash extensions food all over floors. "

"Great value for a clean room with breakfast. "

"Great view of the lake. Updated rooms and in a great location."

"Showed up for check in that took almost an hour only to find the room had not had maid service from the prior visitors. No more rooms and since we did not book through them directly there was nothing they could do"

"Clean and nice. Excellent breakfast and nice workout room/pool and hot tub. Enjoyed our stay"

"Everything was clean, the staff were helpful, the facility is "

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"Super busy weekend, need more staff to help at front desk. Called the front desk a couple times, the said they would bring pillows and blanket up. After 30 mins, I walked down to the lobby for extra bedding. 10:30pm at night. Pool water was on the colder side, hot tub is alright, old. The hotel gym is awful. Super old treadmills. 3 sets of dumbbells is all. No machines. The hotel room was good, hotel breakfast was probably the best part. "

"Very clean room. Had a nice visit. "