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Property is covenient to South Newport attractions and Oregon Coast Community College. Easy in and out, pool and spa are nice after a day of coast activities.
Staff was very helpful! Our refrigerator was leaking and he came and fixed it right away.
Even though he was the only one working!
Pamela
Stayed 1 night in Mar 2024
Response from General Manager on Mar 29, 2024
Hey Pamela,I am so happy that the staff member on duty was able to help get you taken care of right away! We hope to see you again in the future.Sincerely,Danielle MurphyGeneral Manager
We didn’t get room service. We only got new towels one day that we spent there. Staff was really nice.
Kevin
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 29, 2024
Hey Kevin,I am so sorry that you experienced this during your stay! I am passing this along to my head housekeeper to ensure that this does not happen in the future.Sincerely,Danielle MurphyGeneral Manager
4/10 Poor
Brenda
Feb 19, 2024
Disliked: Property conditions & facilities
Not the room I payed for
Brenda
Stayed 1 night in Feb 2024
Response from General Manager on Mar 29, 2024
Hey Brenda,I am so sorry that you experienced this during your stay. We hope you stay with us again in the future so we can show you how truly awesome we are!Sincerely,Danielle Murphy General Manger
Hey David,I am so happy to see that you enjoyed your recent stay with us!We hope to see you again in the future for your lodging needs!Sincerely,Danielle MurphyGeneral Manager
2/10 Terrible
Cera
Feb 4, 2024
Cera
Stayed 1 night in Feb 2024
Response from General Manager on Mar 29, 2024
Hello Cera,I am so sorry to see that you did not enjoy your recent stay, I hope you give us another chance in the future to show you how awesome we truly are!Sincerely,Danielle MurphyGeneral Manager
Excellent hotel, well run and well maintained. Shout out to the staff who keep this place running like a well oiled machine. Good breakfast options too. Definitely recommend to people visiting the coast.
Bed was comfortable but sheets were stained. Bathtub had a ring of pink mold around the entire tub. Bathroom floor was dirty. Wash cloth had been used and was still full of soap.
Hello Nay,I am so happy to hear you loved the breakfast during your stay!We hope to see you soon for your lodging needsSincerely,Danielle MurphyGeneral Manager
We always stay in Holiday Inn Express because we know the quality is always the same. Since we last stayed here, it looks like updating has taken place.
Kathy
Stayed 4 nights in Nov 2023
Response from Danielle on Dec 4, 2023
Hello Kathy,I am so happy to hear that you enjoyed your recent stay with us!We hope to see you again in the future for your lodging needs!Sincerely,Danielle MurphyGeneral Manager
4/10 Poor
Cheryl
Nov 26, 2023
Liked: Amenities
Disliked: Cleanliness, staff & service
Desk clerks were excellent. Cleaning of rooms I would give them no stars, had to ask the desk clerk to bring up clean towels to empty trash every day except one evening the cleaning crew was still there when we came back early it wasn’t clean ask the desk clerk and he made sure that they cleaned the room. Are stay was for 7 days
Margaret, we appreciate you taking the time to leave us a review about your recent stay with us! We hope to serve you again next time you are in the area!
Diana, thank you for this 5-star review about your recent stay with us at Holiday Inn Express Hotel & Suites NEWPORT, an IHG Hotel! We hope to serve you again in the future!
Terrible housekeeping. There was a ball of hair on the floor and small bits of twigs in the bed. The breakfast was disgusting. Such a disappointment
Verified traveller
Stayed 1 night in Aug 2023
Response from Leslie Ann on Sep 12, 2023
Guest, thank you for staying with us and taking the time to leave a review. I apologize for falling short of your expectations, and I hope we can have the opportunity to provide you with a five star stay next time you are in the area.
Michael,Thank you so much for providing feedback on your stay. Here at Holiday Inn Express Hotel & Suites Newport, we greatly value our customers and 10/10 ratings.
10/10 Excellent
Juan
Aug 18, 2023
Juan
Stayed 1 night in Aug 2023
Response from Leslie Ann on Sep 12, 2023
Juan, we are delighted to know that you enjoyed your stay with us at Holiday Inn Express Hotel & Suites NEWPORT, an IHG Hotel! Safe travels and we hope to serve you again in the future!
Dear Joseph,Thank you so much for providing feedback on your stay. Here at Holiday Inn Express Hotel & Suites Newport, we greatly value our customers and 10/10 ratings. We appreciate you and hope to see you again.
Excellent service; great breakfast; friendly staff; very nice room.
We'll be back!
Bill
Stayed 3 nights in Aug 2023
Response from Mary Kathryn on Aug 31, 2023
Bill,Thank you for taking the time out of your day to leave a 5/5 star review for our hotel. I am so pleased to hear that you received excellent service and had a great breakfast. On behalf of the staff here at Holiday Inn Express Hotel & Suites Newport, we cannot wait for you to travel with us again!
Patricia,I apologize for any inconvenience that happened during your stay that made your trip fall short of 10 stars. Thank you for taking the time to leave a rating.
Beautiful location. The staff was excellent. The room was beautiful.
Carey
Stayed 1 night in Aug 2023
Response from Mary Kathryn on Aug 31, 2023
Carey,Thank you for taking the time out of your day to leave a 5/5 star review for our hotel. I am so glad to hear that you loved our location and that our staff was helpful during your stay!On behalf of the staff here at Holiday Inn Express Hotel & Suites Newport, we thank you and hope to see you again soon!
10/10 Excellent
Tabetha
Aug 7, 2023
Tabetha
Stayed 1 night in Aug 2023
Response from Mary Kathryn on Aug 31, 2023
Tabetha,Thank you so much for providing feedback on your stay. We appreciate you and hope to see you again. Here at Holiday Inn Express Hotel & Suites Newport, we greatly value our customers and 10/10 ratings.
8/10 Good
Faruk
Aug 5, 2023
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room was not cleaned
Faruk
Stayed 1 night in Aug 2023
Response from Mary Kathryn on Aug 31, 2023
Faurk,We apologize for any instances that made your stay fall short of 5 stars. Thank you for providing feedback!
10/10 Excellent
Cheryl
Jul 10, 2023
Cheryl
Stayed 1 night in Jul 2023
Response from Mary Kathryn on Aug 31, 2023
Cheryl,Thank you so much for taking the time out of your day to provide a generous rating of your experience at our hotel. We at Holiday Inn Express Hotel & Suites Newport thank you.
Great hotel in the area! Felt safe and enjoyed how quiet it was. Would stay there again.
Arturo
Stayed 1 night in Apr 2023
Response from Mary Kathryn on Aug 31, 2023
Thank you for taking the time out of your day to leave a 5/5 star review for our hotel. I am so happy to hear that you felt safe and enjoyed the quiet.On behalf of the staff here at Holiday Inn Express Hotel & Suites Newport, we thank you and hope to see you again soon!
10/10 Excellent
Vera
Jul 5, 2023
Vera
Stayed 1 night in Jul 2023
Response from Mary Kathryn on Aug 31, 2023
Vera,Thank you so much for taking the time out of your day to provide a generous rating of your experience at our hotel. We at Holiday Inn Express Hotel & Suites Newport thank you.
Samantha- Thank you for taking the time out of your day to leave a 5/5 star review for our hotel. On behalf of the staff here at Holiday Inn Express Hotel & Suites Newport, we thank you and hope to see you again soon!
My son loved the pool and we liked the comort of the bed overall good experience.
Nick
Stayed 1 night in May 2023
Response from Holiday Inn Express Newport on Jun 5, 2023
Thank you for your review of Holiday Inn Express Newport. We are so thrilled to hear that you enjoyed your stay with us. We hope that you stay with us again soon when you are in the Newport area!
Response from Holiday Inn Express Newport on Jun 5, 2023
Dear Azhar,We appreciate you staying with us at Holiday Inn Express Newport and sharing your experience. On behalf of my entire team, thank you. We look forward to your return. Travel safe!
4/10 Poor
Randy
Travelled with family
May 20, 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Got impressed. Room smelled musty. Showed me the last room they had and it stunk like the other did. Should have left. Got real sick and had to call Dr.
Randy
Stayed 2 nights in May 2023
Response from Holiday Inn Express Newport on Jun 5, 2023
Dear Randy,On behalf of our entire team, we apologize for the concerns you shared about your experience. I have addressed your issues with our team. I assure you that we are working diligently to ensure a similar situation does not occur in the future. Thank you for staying with us.
8/10 Good
Jian, Wilsonville
May 14, 2023
Jian
Stayed 1 night in May 2023
Response from Holiday Inn Express Newport on Jun 5, 2023
Dear Jian,Thank you for taking the time out of your day to leave our hotel a rating!