Oranjestad Protestant Church Tours and Activities

Property has no elevators. The room was spacious but the lights in the master bedroom as well as the toilet did not work maintenance was called daily and they were unable to resolve. We did the all inclusive and once staff saw we had that they were not Very helpful or friendly. Infinity pool Was nice but lacked any kind of entertainment with the exception of bingo from 3-4pm. We were traveling 3 families for a family vacation with kids and the resort is geared more towards older guests there is really nothing for the kids other than a water slide. Dining onsite is we not great. Mulligans was unable to accommodate a party of 10 for dinner, everyone’s food came out at different times and wrong it was terrible. Sea breeze which is the breakfast/lunch and dinner had a leak from The ceiling in different spots the whole stay where the food was being served for the buffets so giant bucket to catch the water with the food choices. The best place was the windows of Aruba we ate there 3 times the staff was great, the food was great. The beach is across the way and the entry is super rocky and beach front not well Maintained. We ended up taking a car service 6 minutes down the road everyday to eagle beach by another hotel for a beautiful beach day with no rocks or seaweed.

I requested months in advance for a ground floor room because of my elderly mother coming with me. Since that request, she has broken her hip and has been recovering. We were put in a 3rd floor room (no elevators, all stairs) and told no other ground floor rooms were available. Although I didn't receive a confirmation for a ground floor room months ago, just told that my request was noted in my reservation by the resort, the staff said that the room I booked was 2nd or 3rd floor only. The reservation did not reflect this. It was extremely disappointing because my mom was only able to leave the room to go eat dinner once a day and make it up 2 flights of stairs. Of note, this was my second annual visit to this resort. Also, when you book "all-inclusive", it only gives you the Signature all-inclusive which only gives you 4 restaurants. Last year, we were able to go to all restaurants in the Divi resorts so there were plenty of options. This was a HUGE disappointment as well. Staff and shuttle drivers were all wonderful as usual and the shuttle drivers really tried to accommodate my mom in every way! Expedia needs to be clearer in the reservations process. I use them to book all of my trips for the most part. I would've been especially grateful to know I didn't have the mega all-inclusive package or a ground floor room...

It’s a beautiful place