Overall the stay was pleasant with amenities like room heater, bath linens, hot water kettle, welcome drinks etc,. The hotel staff were polite and very co-operative.
One disappointment was, we were made to wait for 15-20 mins for the complimentary breakfast as the person at front desk wasn't aware that the breakfast was getting served at a floor below instead of regular place.
Also, the resort is located in a hill for which there are no proper guidance boards when driving from bus stand side. Could've been better.