All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 403 out of 880 reviews" "
10 - Excellent
403
Rating 8 - Good. 299 out of 880 reviews" "
8 - Good
299
Rating 6 - Okay. 99 out of 880 reviews" "
6 - Okay
99
Rating 4 - Poor. 38 out of 880 reviews" "
4 - Poor
38
Rating 2 - Terrible. 41 out of 880 reviews" "
2 - Terrible
41
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Kelly, Conroe
Travelled with family, Business traveller, Travelled with pets, Travelled with partner
Very clean. Much nicer than the others nearby. The hotel mgr or front desk clerk acknowledged us by name and our fur baby. He was very polite. I was very pleased with our stay.
Kelly
Stayed 1 night in Apr 2024
Response from Paul on Apr 8, 2024
Dear Kelly,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel and the staff that took great care of you. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback regarding our facility, will be a big boost of confidence for our staff who assisted you to know the appreciation from you. Hosting you and your furbaby has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Great one night stay. Check-in was really fast & efficient. We also enjoyed the breakfast.
Amanda
Stayed 1 night in Mar 2024
Response from Paul on Apr 1, 2024
Dear Amanda,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel and the staff that took great care of you. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback regarding our facility, will be a big boost of confidence for our staff who assisted you to know the appreciation from you. We are constantly looking for areas to improve and your feedback will be very helpful at that. Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
6/10 Okay
Amanda
Travelled with family and small children
Mar 18, 2024
Poorly staffed but staff was very very nice and accommodated their best. Pool was not very clean. Elevator call button broken/exposed on our floor. Housekeeping called once a day early morning so our room never got cleaned up on our two night stay. Bathroom supplies were minimal-one bad if soap, one shampoo one conditioner one lotion which were used up after one person. Had to ask for extra towels often but easy to get.
Amanda
Stayed 2 nights in Mar 2024
Response from Paul on Mar 21, 2024
Dear Amanda,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I went through the areas highlighted in your response including but not limited to, housekeeping and maintenance issues and I can certainly assure you that we will be addressing these issues with utmost priority to ensure such errors do not happen again.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to reach out to usSincerely,Paul37099 PropertyManagerBest Western Greentree Inn & Suites
We stayed for a family vacation and enjoyed the property. It was not a new property, but they have done well maintaining the area and keeping everything clean.
The compliments go to the individuals working there as it was always a nice smile and happy discussion whenever we would come or leave.
The criticisms are mainly for the beds which were very uncomfortable for us personally. I suspect each person is their own when it comes to beds and maybe others would find this type of stiffness refreshing.
I recommend anyone stay at this location as you will find a good place to be with a decent pool and breakfast as well. We traveled with our kids and also noticed many other families with kids, so this is definitely a kid friendly hotel.
Matt
Stayed 5 nights in Mar 2024
Response from Paul on Mar 21, 2024
Dear Matt,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel and the staff that took great care of you. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback regarding our facility, will be a big boost of confidence for our staff who assisted you to know the appreciation from you. We are constantly looking for areas to improve and your feedback regarding the comfort of bed will be very helpful at that.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Dear Robert,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel and the staff that took great care of you. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback regarding our facility, will be a big boost of confidence for our staff who assisted you to know the appreciation from you. We are constantly looking for areas to improve and your feedback will be very helpful at that.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
10/10 Excellent
Erika, Okc
Travelled with family and small children, Business traveller
Dear Erika,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel and the staff who took great care of you. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback regarding our facility, will be a big boost of confidence for our staff who assisted you to know the appreciation from you. We are constantly looking for areas to improve and your feedback will be very helpful at that.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Someones dirty tissues were left in my bed so the bedding obviously wasnt cleaned or changed.
Jaclyn
Stayed 2 nights in Feb 2024
Response from Paul on Feb 27, 2024
Dear Jaclyn,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.We take cleanliness, hygiene and guest comfort very seriously, and this miss is unacceptable. We are always trying to stay ahead in order to avoid any inconvenience to any of our guests and please rest assure knowing that I will communicate personally to our concerned housekeeping staff as well as manager to ensure that our team collectively provide a much better and more effective service to avoid such mishaps.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to reach out to us.Sincerely,PaulGeneral ManagerBest Western Greentree Inn & Suites
Clean, friendly & safe. The guy at the check in desk was Room was clean & comfortable. Will definitely stay here again. great. Super nice & friendly.
Amanda
Stayed 1 night in Feb 2024
Response from Paul on Feb 27, 2024
Dear Amanda,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel, especially about our staff who took great care of you. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback regarding our facility, will be a big boost of confidence for our staff who assisted you to know the appreciation from you. We are constantly looking for areas to improve and your feedback will be very helpful at that.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Dear Jeffery,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel, especially about the staff who took great care of you. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback regarding our facility, will be a big boost of confidence for our staff who assisted you to know the appreciation from you. We are constantly looking for areas to improve and your feedback will be very helpful at that.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
gentlemen that checked me in was talkative and friendly. hotel was clean and quiet and i had no issues. i would stay here again
Tony
Stayed 1 night in Feb 2024
Response from Paul on Feb 23, 2024
Dear Tony,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel, especially about the staff who took great care of you. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback regarding our facility, will be a big boost of confidence for our staff who assisted you to know the appreciation from you. We are constantly looking for areas to improve and your feedback will be very helpful at that.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
10/10 Excellent
Rebecca
Feb 2, 2024
Rebecca
Stayed 1 night in Feb 2024
Response from Paul on Mar 21, 2024
Dear Rebecca,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel and the staff that took great care of you. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback regarding our facility, will be a big boost of confidence for our staff who assisted you to know the appreciation from you. We are constantly looking for areas to improve and your feedback will be very helpful at that.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
4/10 Poor
teresa
Travelled with family
Jan 11, 2024
Disliked: Property conditions & facilities
Food and coffee was terrible
teresa
Stayed 3 nights in Jan 2024
Response from Paul on Jan 12, 2024
Dear Teresa,Thank you for completing the survey regarding your recent stay at our property. Our sincere apologies for the inconvenience you faced during your visit and breakfast. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to reach out to us.Sincerely,PaulBest Western Greentree Inn & Suites
The reception people are amazing and so helpful. My booking is amazing and I love the room!
K
Stayed 3 nights in Dec 2023
Response from Paul on Dec 29, 2023
Dear Kristi,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel, the staff and the amenities. We're in appreciation of your choice of staying with us with your family and acknowledging it is the least we can do.I am certain that your positive feedback regarding our facility and our staff, will be a big boost of confidence for them to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
This place was the worst place ever. We went to get our room and they canceled it without telling us. And said the manager was not there. But when we were leaving the manager was outside and an employee told him to run because we were upset. Lies and unproffesional. The dirtiest place ever to do Not stay here.
Mark
Stayed 3 nights in Dec 2023
Response from Paul on Dec 29, 2023
Dear Guest,You have not stayed with us at our hotel during this stay and also we have explained you several times that the person you are referring to as manager is not our manager. This is a cyber bullying and harassment against our property.All you have been asking for since your one and only visit is a free stay which is not at all justified and neither was there a reason that validates for us to give your free stay. Additionally you replied to us saying you will never stay with us but ironically you turned around and booked stay with us again during holidays. I am certain if we were the way you are describing us, you would have not chosen to book again. We can not and will not give you free stay just because you harass our hotel and staff.Thanks,Best Western Greentree Inn & Suite
The property is dated but very clean and well maintained. The man at the front desk was wonderful and super friendly! I appreciated the lower pet fee than a lot of other hotels. The bed wasn’t the most comfortable but it did the trick. That’s the only reason for four stars for me. I would stay there again though!
Tyler
Response from Paul on Dec 24, 2023
Dear Tyler,Thank you for your wonderful feedback. We really appreciate you choosing to stay with us and for your kind words. I am glad to know that our staff made the right decision to reduce the fee in case where it was possible and reasonable to help you guys with your stay.We are looking forward to hosting you again soon.Thanks,Best Western Greentree Inn & Suites
It seemed to be in a good area and didn't feel unsafe at all. The people there are friendly and ready to help if they can. Will definitely stay there again.
Michael
Stayed 3 nights in Dec 2023
Response from Paul on Dec 24, 2023
Dear Michael,Thank you for your wonderful feedback. We really appreciate you choosing to stay with us and for your kind words.We are looking forward to hosting you again soon.Thanks,Best Western Greentree Inn & Suites
Dear Kim,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our hotel. I am delighted to get your feedback for our hotel. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do. I am very happy to know that you enjoyed your stay and we thank you for your appreciation.I am certain that your positive feedback regarding our hotel, will be a big boost of confidence for our staff to know it from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Dear Mark,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do. I am very happy to know that you enjoyed your stay and we thank you for your appreciation.I am certain that your positive feedback regarding our facility, will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Dear Sam,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do. I am very happy to know that you enjoyed your stay and we thank you for your appreciation.I am certain that your positive feedback regarding our facility, will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
This is a great place to stay .the staff are friendly it clean easy to get around town great parking is good the room is very clean and nice I recommend it to anyone that travel in Moore Oklahoma
Steve
Stayed 2 nights in Nov 2023
Response from Paul on Dec 1, 2023
Dear Steve,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel and the staff. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do. We appreciate your kind words towards our staff and breakfast.I am certain that your positive feedback regarding our facility, will be a big boost of confidence for our staff to know the appreciation from you.Hosting you and your family (sister) has always been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Dear Mark,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to reach out to us.Sincerely,Paul37099 PropertyManagerBest Western Greentree Inn & Suites
We booked a King Suite , the King bed sheets had a huge stain that looked like Human juices. The Sofa bed had blood stains on the sheets. The hotel refused to give us a refund.
James
Stayed 1 night in Nov 2023
Response from Paul on Nov 23, 2023
Dear James,Thank you for completing the survey regarding your recent stay at our property. We apologize to you for the inconvenience caused to you during your recent stay. I do recall very well that your girlfriend who went to the room with 2 younger girls, she came down after 10 minutes to show me a picture of stain on sheets and I informed her that it was actually not a stain, but due to bleach the color had become lighter. Also I immediately offered to change the sheets or even change the room immediately. However, your girlfriend denied and said she just needed to leave. We offered everything we can but she denied so as per policy there's nothing that we did not do.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact us.Sincerely,Paul37099 PropertyManagerBest Western Greentree Inn & Suites
10/10 Excellent
NELSON
Nov 21, 2023
NELSON
Stayed 1 night in Nov 2023
Response from Paul on Dec 14, 2023
Dear Nelson,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do. I am very happy to know that you enjoyed your stay and we thank you for your appreciation.I am certain that your positive feedback regarding our facility, will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Aside from the heard of buffaloes running around in the room above us, early in the morning, and loud housekeeping, room was nice, comfortable, and staff was friendly. Wouldn’t have any problems staying here again.
Verified traveller
Stayed 2 nights in Nov 2023
Response from Paul on Nov 21, 2023
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel and the staff. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you. At the same time I sincerely apologize for the inconvenience caused due to guests in the room above you. We have trained and informed the staff to bring such issues in the notice of guests causing such issues and get that addressed immediately.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
4/10 Poor
Dan
Nov 20, 2023
Dan
Stayed 1 night in Nov 2023
Response from Paul on Dec 14, 2023
Dear Dan,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. I would like to express my deepest regrets for the inconvenience you faced with your stay.Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for all our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to reach out to us.Sincerely,Paul37099 PropertyManagerBest Western Greentree Inn & Suites
8/10 Good
Arlando
Nov 19, 2023
Arlando
Stayed 1 night in Nov 2023
Response from Paul on Nov 21, 2023
Dear Arlando,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel and the staff. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Dear John,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel and the staff. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
10/10 Excellent
Kathy
Nov 17, 2023
Liked: Cleanliness, staff & service, room comfort
Kathy
Stayed 2 nights in Nov 2023
10/10 Excellent
GRACE
Nov 16, 2023
GRACE
Stayed 2 nights in Nov 2023
Response from Paul on Dec 14, 2023
Dear Grace,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do. I am very happy to know that you enjoyed your stay and we thank you for your appreciation.I am certain that your positive feedback regarding our facility, will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Dear Teresa,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel and the staff. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
The man working tonight around 11pm on the 10th that was checking us in was fabulous. His customer service was 10/10 and he was so very respectful and friendly! Thank you for for such great service!
Madison
Stayed 1 night in Nov 2023
Response from Paul on Nov 15, 2023
Dear Madison,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback for our hotel and the staff. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you.Hosting you and your family has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
8/10 Good
D
Nov 10, 2023
Liked: Staff & service
D
Stayed 1 night in Nov 2023
Response from Paul on Nov 15, 2023
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your Kind feedback regarding our facility. I am delighted to get your feedback for our hotel and our facilities. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Really enjoyed my stay, and the breakfast is great.
Arlando
Stayed 1 night in Nov 2023
Response from Paul on Nov 6, 2023
Dear Arlando,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility and breakfast. I am delighted to get your feedback for our hotel and the staff. We're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area. We are also very happy to know the great results you and the kids achieved during the competition.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Parking was good. Clean appearance of outside and inside. Check-in was fast and pleasant. TV & remote worked well. Bathroom was also in working order. Comfortable room and quite, but not a lot of people were there either. Elevator worked and was quick. Breakfast was like any other hotel, but OJ was fresh & cold. Will stay here again.
Verified traveller
Stayed 5 nights in Oct 2023
Response from Paul on Nov 2, 2023
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback and we're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Dear Blake,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback and we're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Dear Arlando,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback and we're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Dear Grace,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback and we're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
10/10 Excellent
Thomad
Oct 28, 2023
Thomad
Stayed 3 nights in Oct 2023
Response from Paul on Oct 30, 2023
Dear Thomas,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback and we're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Dear Lisa,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback and we're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
6/10 Okay
Harlan
Business traveller
Oct 26, 2023
Disliked: Room comfort
Disappointed
This has always been mu go-to when in Moore OK, but it seems like the quality has gone down hill. Pillows are half sized. Beds seem harder than before. AC was off when I arrived, and it took quite a while to get the room cooled down to go to sleep
Harlan
Stayed 2 nights in Oct 2023
Response from Paul on Oct 27, 2023
Dear Harlan,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you for the feedbackIf I can provide any assistance, please don't hesitate to reach out to us.Sincerely,Paul PatelManagerBest Western Greentree Inn & Suites
Dear Robert,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback and we're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Was a little tricky to get to if you are not familiar with the area. It was very nice and reasonable.
Michael
Stayed 3 nights in Oct 2023
Response from Paul Patel on Oct 26, 2023
Dear Michael,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 405-912-8882.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
The gentleman who checked us in was funny and friendly. The staff at breakfast was very friendly and the food was good.
Heidi
Stayed 1 night in Oct 2023
Response from Paul on Nov 1, 2023
Dear Heidi,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback and we're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
6/10 Okay
Kevin
Oct 23, 2023
Liked: Cleanliness, staff & service
Dated but clean.
Kevin
Stayed 2 nights in Oct 2023
Response from Paul on Oct 25, 2023
Dear Kevin,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback and we're in appreciation of your choice of staying with us again, acknowledging it is the least we can do.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you. Also the area of opportunity highlighted will help us during our next upgrade.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
6/10 Okay
Verified traveller
Oct 21, 2023
Liked: Staff & service
Verified traveller
Stayed 1 night in Oct 2023
Response from Paul on Oct 24, 2023
Dear Jason,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you. Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Dear John,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility. I am delighted to get your feedback and we're in appreciation of your choice of staying with us and acknowledging it is the least we can do.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Dear Beth,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you. Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for when you are in OKC area.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
10/10 Excellent
Stephanie
Oct 10, 2023
Very comfortable and the staff was so awesome
Stephanie
Stayed 1 night in Oct 2023
Response from Paul on Oct 10, 2023
Dear Stephanie,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility and our staff.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for your when you are in OKC area.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites
10/10 Excellent
Dan
Oct 6, 2023
Dan
Stayed 3 nights in Oct 2023
Response from Paul on Oct 8, 2023
Dear Dan,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility and our staff and property.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you. Also, the constructive areas will help us do a better job.Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for your when you are in OKC area.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey.Sincerely,PaulManagerBest Western Greentree Inn & Suites
Dear Christian,Thank you for completing the survey regarding your recent stay at our property. I would like to begin by thanking you for your wonderful feedback regarding our facility and our staff.I am certain that your positive feedback will be a big boost of confidence for our staff to know the appreciation from you. Hosting you has been an honor and privilege for us and I hope your recent stay have made our hotel, a preferred hotel of choice for your when you are in OKC area.If I can be of assistance in the future, please don't hesitate to reach out to us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,PaulManagerBest Western Greentree Inn & Suites