Observation Tower

As an international traveler with 30+ years of experience in the ground-up hotel business, I know what to expect globally. America is often known for its poor food culture especially its heavy breakfasts and unhealthy choices. However, compared to similar Hilton properties or other international chains in Europe and around the world, I have never seen such a lack of quality across breakfast, lunch, and dinner as I did here. The rooftop bar and restaurant atmosphere was beautifully designed and offered a very nice vibe, but the food itself was highly disappointing and vastly overpriced for the miniature portions. We paid $110 USD for two tiny chicken cutlets, a side of greens, and two beers truly ridiculous for that price and portion size. Additionally, housekeeping failed to make our rooms and beds. Yet, despite all of these operational flaws, the hotel has an undeniable appeal, and we would still choose to stay here again anytime.

Chambre propre, hôtel très bien situé avec une belle promenade le long de la rivière. Personnel top et très réactif. Notre problème de nuisance de la chambre voisine à 3h du matin a été réglé très rapidement par la sécurité de l’hôtel. Je recommande!