Title: Manhattan Hotel Astana - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Manhattan Hotel Astana Luxury hotel with a fitness center and a sauna ![Dining](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087984/w497h308x3y0-a4b439e8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087984/e207545d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087984/w500h305x0y3-3541cced.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087984/02b3f197.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087984/w496h305x4y3-4b83ff76.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Experience the luxury of Manhattan Hotel Astana in Almaty District, where you can unwind with a coffee at the on-site cafe or relax in the sauna. Enjoy convenient amenities like free self parking, express check-in and -out, multilingual staff, gym access and high-speed WiFi. 7.2 Good ## Popular amenities - Bar - Spa - Breakfast available - Gym - Laundry - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=5087984&PinnedHotelID=5087984&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=5087984&PinnedHotelID=5087984&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=5087984&PinnedHotelID=5087984&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=5087984&PinnedHotelID=5087984&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=5087984&PinnedHotelID=5087984&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=5087984&PinnedHotelID=5087984&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=5087984&PinnedHotelID=5087984&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=5087984&PinnedHotelID=5087984&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### Superior Double Room ### Highlights Soundproofed Air conditioning LCD TV Premium bedding Private bathroom Shower/tub combination Hair dryer Bathrobes - City view - Sleeps 3 - 1 King Bed ![Business Suite](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087984/w500h305x0y3-d4923612.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite ### Highlights Soundproofed Air conditioning LCD TV Premium bedding Private bathroom Shower/tub combination Hair dryer Bathrobes - City view - Sleeps 3 - 1 King Bed ![Standard Single Room](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087984/w500h305x0y3-2809570f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Soundproofed Air conditioning LCD TV Premium bedding Private bathroom Shower/tub combination Hair dryer Bathrobes - City view - Sleeps 1 - 1 Twin Bed ![Standard Double Room](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087984/w497h308x3y0-866d91aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Soundproofed Air conditioning LCD TV Premium bedding Private bathroom Shower/tub combination Hair dryer Bathrobes - City view - Sleeps 3 - 1 King Bed ![Luxury Suite | Bathroom](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087984/3b624e74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite ### Highlights Soundproofed Air conditioning LCD TV Premium bedding Private bathroom Shower/tub combination Hair dryer Bathrobes - City view - Sleeps 3 - 1 King Bed ![Family Suite](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087984/3e39b71a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Soundproofed Air conditioning LCD TV Premium bedding Private bathroom Shower/tub combination Hair dryer Bathrobes - City view - Sleeps 4 - 1 King Bed and 2 Twin Beds ![Premium bedding, minibar, in-room safe, soundproofing](https://images.trvl-media.com/lodging/6000000/5090000/5088000/5087984/w497h308x3y0-053e9475.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Soundproofed Air conditioning LCD TV Premium bedding Private bathroom Shower/tub combination Hair dryer Bathrobes - City view - Sleeps 3 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNur-Sultan-Hotels-Manhattan-Hotel-Astana.h5087984.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNur-Sultan-Hotels-Manhattan-Hotel-Astana.h5087984.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.15006%2C71.45646&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7dPs9ovdAmrb83CDaQTGDaW0XLI=) Tauelsizdik Avenue 5, Astana, 010000 #### What's nearby - Otan Korgaushylar Monument - 5 min walk - 0.5 km - Schoolchildren's Palace - 19 min walk - 1.6 km - President's Culture Centre - 2 min drive - 2.0 km - Embassy of the United States, Astana - 3 min drive - 3.1 km - Bayterek Tower - 5 min drive - 4.2 km #### Getting around - Astana Railway Station - 22 min drive - Astana (NQZ-Nursultan Nazarbayev Intl.) - 29 min drive #### Restaurants - ‪Бакы - ‬17 min walk - ‪Hardee's - ‬7 min walk - ‪Coffee Boom - ‬13 min walk - ‪Пицца Блюз - ‬15 min walk - ‪KFC - ‬8 min walk ## About this property ### Manhattan Hotel Astana Luxury hotel located in Almaty District You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at Manhattan Hotel Astana. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a gym and a business center. You'll also find perks like: - Free self parking - Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out - Express check-in, multilingual staff, and luggage storage Room features All 59 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes. More conveniences in all rooms include: - Bathrooms with shower/tub combinations and free toiletries - LCD TVs with satellite channels ## Similar properties ![Interior detail](https://images.trvl-media.com/lodging/110000000/109550000/109546900/109546887/5aaa58a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yes apartments by botanical garden Yesil District - Kitchen - Washer - Parking included - Free WiFi 8.8 Excellent 5 reviews CA $127 CA $142 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=109546887&PinnedHotelID=109546887&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Room](https://images.trvl-media.com/lodging/110000000/109410000/109400700/109400643/a7549d0e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KORSAR TEMIRKAZYK Yesil District - Parking included - Free WiFi - Laundry - Housekeeping CA $44 CA $49 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=109400643&PinnedHotelID=109400643&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/20000000/19680000/19677900/19677819/1027e1bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elite Apart-Hotel Almaty District - Kitchen - Free WiFi - Air conditioning - Laundry 9.2 Wonderful 200 reviews CA $66 CA $75 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=19677819&PinnedHotelID=19677819&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Suite](https://images.trvl-media.com/lodging/112000000/111810000/111807400/111807302/e23f0b50.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tor'Re Astana, Trademark Collection By Wyndham Yesil District 8.0 Very good 5 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=111807302&PinnedHotelID=111807302&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/104000000/103420000/103414700/103414673/9e3dec52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Korsar hotel Almaty District - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 15 reviews CA $43 CA $49 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=103414673&PinnedHotelID=103414673&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, premium bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/96000000/95660000/95653000/95652941/ac417cfe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### E-Lite Yesil District - Free WiFi - Restaurant - Air conditioning - Bar 8.0 Very good 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=95652941&PinnedHotelID=95652941&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/38000000/37330000/37327600/37327510/9874d81b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Botakoz Yesil District - Breakfast included - Parking included - Free WiFi - Air conditioning 8.4 Very good 10 reviews CA $54 CA $62 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=37327510&PinnedHotelID=37327510&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/34000000/33990000/33981300/33981231/13d6e4d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Union Plaza Yesil District - Breakfast included - Parking included - Free WiFi - Restaurant 8.4 Very good 12 reviews CA $65 CA $73 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=33981231&PinnedHotelID=33981231&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/32000000/31870000/31864800/31864769/54eb2cb3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sultan Beibarys Hotel Almaty District - Breakfast included - Pet-friendly - Parking included - Free WiFi 7.6 Good 5 reviews CA $40 CA $46 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=31864769&PinnedHotelID=31864769&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/16000000/15900000/15890300/15890280/d403130a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel San Marino Baikonur District - Hot tub - Parking included - Free WiFi - Restaurant 8.6 Excellent 4 reviews CA $71 CA $80 total includes taxes & fees Nov 21 - Nov 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=15890280&PinnedHotelID=15890280&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free offsite parking - 24-hour roundtrip airport shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Free self parking on site ### Food and drink - Breakfast available for a fee: KZT 2,200 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Gym - Sauna - TV in common areas ### Family friendly - Babysitting - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business center - Meeting room ### Spa - Massage - Spa services ### Accessibility - Elevator ### More - 1 building - 7 floors - Built in 2012 - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: midnight Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Renovations and closures This property is closed from August 30 2023 to May 31 2024 (dates subject to change). ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cash deposit: KZT 5000 per stay We have included all charges provided to us by the property. ### Optional extras - Breakfast fee: approximately KZT 2200 per person - Airport shuttle fee: KZT 3500 per vehicle (roundtrip) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a security system ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. No pets and no service animals are allowed at this property ### Property is also known as Manhattan Astana Manhattan Hotel Astana Manhattan Hotel Astana Nur-Sultan Manhattan Astana Nur-Sultan Manhattan Astana Hotel Manhattan Hotel Astana Nur-Sultan Nur-Sultan Manhattan Hotel Astana Hotel Hotel Manhattan Hotel Astana Manhattan Hotel Astana Nur-Sultan Manhattan Astana Nur-Sultan Manhattan Astana Hotel Manhattan Hotel Astana Nur-Sultan Nur-Sultan Manhattan Hotel Astana Hotel Hotel Manhattan Hotel Astana Manhattan Astana Nur Sultan Manhattan Hotel Astana Hotel Manhattan Hotel Astana Astana Manhattan Hotel Astana Hotel Astana ## Frequently asked questions ### Is Manhattan Hotel Astana pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property; nearby parking is also free. ### What time is check-in at Manhattan Hotel Astana? > Check-in start time: 2 PM; Check-in end time: midnight. ### What time is check-out at Manhattan Hotel Astana? > Check-out is at noon. ### Does Manhattan Hotel Astana provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of KZT 3500 per vehicle applies. ### Where is Manhattan Hotel Astana located? > Located in Almaty District, this luxury hotel is within 1 mi (2 km) of Otan Korgaushylar Monument and Schoolchildren's Palace. President's Culture Centre and Monument to the Dead of the Totalitarian Regime are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Manhattan Hotel Astana Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 11 8 - Good 10 6 - Okay 6 4 - Poor 5 2 - Terrible 3 ### 8.2/10 Cleanliness ### 7.8/10 Staff & service ### 5.4/10 Amenities ### 7.6/10 Property conditions & facilities ### 4.8/10 Eco-friendliness ### 4/10 Poor #### Jérôme Mar 31, 2016 Liked: Cleanliness, room comfort Disliked: Staff & service, property conditions & facilities #### Perfect for a short stay! Perfect for a short stay! Small room, but quiet and clean. I received a good massage at the spa Center...I recommend. ##### Jérôme ### 8/10 Good #### Michael Aug 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My single room wasn’t ready so they upgraded me to a nice double room. ##### Michael Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Arman Jun 14, 2022 Disliked: Cleanliness, staff & service, amenities Старые полотенце. Забита слив в раковине. Гигиенические средства отсутствовали ##### Arman Stayed 3 nights in Jun 2022 ### 8/10 Good #### Verified traveller Jan 16, 2022 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Stairs and services but worth the money, given low My stay was overall good, I especially enjoyed the dinner at the bar and the local tea with berries. The room was not super clean but not dirty either, a bit worn out but tolerable for the price. Couple things to be aware of: to get into hotel you have to climb two flights of stairs covered with snow. Not fun if you have luggage and if guest is elderly or weak otherwise it is not suitable. Front desk was super helpful when I arrived at noon and even helped me fix internet on my phone. Although they didn't know how to call an official taxi that was allowed to drive after hours. ( Temporary restrictions due to riots). One concern is that my partner called the hotel at night to make sure I was up for the taxi and the front desk never called my room or mentioned it when I was leaving. It was all good and I was up anyway though. The trip down the two flights of stairs covered in snow( not icy though) with all of my luggage was awkward to say the least. ##### Verified traveller Stayed 1 night in Jan 2022 ### 2/10 Terrible #### Akmaral Jan 3, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Пожалела что остановилась в этом отеле. Отель совсем не дотягивает на 4 звезды. Еле дотягивает до 2. Покрывало на кровати было грязным. Воды в номере нет. Дверь уборной шатается. Я забыла косметичку в номере, но мне его не вернули, сказали что не нашли. В общем не рекомендую здесь останавливаться. ##### Akmaral Stayed 1 night in Dec 2021 ### 4/10 Poor #### Daniel Dec 20, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Business Astana Room was dirty and fitness/spa closed while giving no information on the website. ##### Daniel Stayed 1 night in Dec 2021 ### 10/10 Excellent #### Andrew Mar 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff were excellent and really helped us with arranging airport transfers and taxis around the city. ##### Andrew Stayed 2 nights in Mar 2019 ### 6/10 Okay #### Verified traveller Jul 3, 2018 Liked: Room comfort Disliked: Property conditions & facilities #### Modern hotel Small boutique hotel with a modern flair. Nice staff and amenities. The hotel restaurant has decent food and quiet atmosphere. The bar and lounge offer a good selection and comfortable surrounding. ##### Verified traveller Stayed 1 night in Jul 2018 ### 8/10 Good #### Tung, Hong Kong May 27, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel even the location is little bit far away from the city centre ##### Tung Stayed 1 night in May 2018 ### 6/10 Okay #### Iurii Apr 28, 2018 Liked: Property conditions & facilities, room comfort #### Средний уровень, вряд ли это 4 звезды. Вежливы, приветливы. Но, в первый день выдали карту от занятого номера, на второй день коллеге моему в номер принесли чужой китель и рубашку после глажки, позднее забрали, но деньги за услугу намеревались получить. Заявляли кровать king size, предостпвили 2 узких одноместных... Скудный, однообразный "шведский стол". Документы о проживании выдать не смогли, т.к. мы бранировали и оплачивали через какую- то систему.... Не грязно, убираются, но окно и подоконник не мыты. Кондиционера не было. Карточки у коллег размагничивались не единожды. ##### Iurii ### 2/10 Terrible #### ＲＴ, 東京 Sep 5, 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### シングルベッドというインフォメーションとはいえ、幅が１ｍありませんでした。 ・バスタブがないのは仕方がないにしても、シャワードアがなく、簡単にドアが外れました。 ・お湯の調整が難しかったです。 ・シャンプー、バスジェルしかなく、あまり量を使わないと、３泊しましたが、２日目に部屋に戻ると、アメニティはそのままでした。つまり新しく変わっていませんでした。 ・バスタオルがパリパリでした。こちらの習慣なのか・・・ ・テレビのリモコンが電池切れでした。 ・部屋に時計はありませんでした。 ・冷蔵庫、ドリンク関係は一切はなかったです。 ・カザフスタンではこのレベルが４星ホテルなのでしょうか。 ##### ＲＴ Stayed 3 nights in Aug 2017 ### 10/10 Excellent #### damama, y May 11, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 경유지여서 급히 예약한 호텔인데 만족해요! 객실 내부도 개끗했고 층에 정수기도 있었는데 모르고 안되는 영어로 설명해서 커피포트 부탁드렸는데 잔까지 챙겨서 주시더라구요^^ 너무 만족했습니다 건물 바로 뒷편가면 자그마한 마트도 있어서 급히 물이나 간단한 먹을거리 사는데 너무 좋았어요! 구글지도엔 마트가 멀었는데 바로 뒤라니 참고하세요^^ ##### damama ### 6/10 Okay #### Verified traveller Mar 1, 2017 Hotel was clean and staff was friendly. It is located in convenient location. Close to everything you need. ##### Verified traveller ### 8/10 Good #### Irina, Koblenz Apr 25, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gutes Hotel Gutes Hotel in der Nähe vom Flughafen. sehr gutes Frühstück ##### Irina ### 10/10 Excellent #### Verified traveller Jul 18, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The best hotel in Bishkek. Expedia rate is 20-30$ higher then direct rate from hotel web site. ##### Verified traveller ### 8/10 Good #### Verified traveller May 18, 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A good hotel, not too far from the city center I stayed a few days in Astana for tourism. ##### Verified traveller ### 4/10 Poor #### Nadezhda, Актау Nov 24, 2014 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Отзыв Отель очень хороший, но обслуживание отсутствует. Приехала ночью,замерзла да еще и прибалела, попросила стакан горячей воды - так и не принесли, звонила на ресепшн, только обещали, но так и не принесли.В день отъезда после сдачи номера долго ждала документы. ##### Nadezhda ### 6/10 Okay #### Verified traveller Sep 21, 2014 Liked: Cleanliness, room comfort Disliked: Staff & service #### What is wrong with their wait staff? Check in and check out were easy. Upon check in, we decided to have lunch at the hotel cafe. The waiter served my girlfriend the wrong meal and then refused to make good on his error and argued with us. When it came time to pay the bill he did not want to show me the final amount and kept grabbing for the cash in my hand. All very unusual. The rest of the stay was acceptable. Rooms were in need of an update, but everything was usable. Girls at front desk were nice and helped call for a Taxi with no problems. ##### Verified traveller ### 6/10 Okay #### Verified traveller Jan 11, 2014 Liked: Cleanliness, staff & service Disliked: Room comfort #### Sleeping on a hard board. Upon arrival our book was apparently not reserved, though we had a confirmation by Hotels.com; this was however no issue since the hotel was empty for 80% or more. Our first night was a disappointment because of the mattrass which was very hard (you could hardly push your finger in it for half an inch). After complaining they put duvets under the bed sheets. Since the hotel was mostly empty we did not have a breakfast buffet all the time and what's left is mostly omelettes to chose from; the fruit platter on the menu was not available. They did have freshly squeezed orange and grapefruit juice which was a very positive point for me. Rooms are relatively small and the shower is inside the bath (very high step in and out not suitable for elderly people). The cold outside is overcompensated inside: the room was too hot with no way to regulate the temperature so the only way to cool it down was by opening the window. The fitness room was a joke: 4m² with (2) badly working equipment. There was enough staff however (more than guests I had the impression) and they were very friendly and helpful. Would I go back? Maybe, I stayed in the Radisson in Astana a month earlier and that was definitely not worth 3 times the price of this hotel. ##### Verified traveller ### 4/10 Poor #### Verified traveller Sep 12, 2013 Liked: Cleanliness, staff & service Disliked: Room comfort #### Very hard beds, poor breakfast, expensive bar Beds were rock hard, breakfast was not very good, bar and restaurant very expensive.Staff were very friendly and helpful, and hotel was clean and quite new. ##### Verified traveller ### 10/10 Excellent #### Adam, Worcester, UK Sep 3, 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel for the price Had a really nice stay here in May 2013. I was so impressed by the friendly staff, who were really helpful telling me how to get to meetings and booking taxis for me. Lots of good local tips as well. Astana isn't the greatest city I've visited but if you've got to go then this hotel is a good one. Nice food also ##### Adam ### 10/10 Excellent #### Verified traveller Jul 31, 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Velmi čistý hotel Hotel se nachází v nezajímavé čtvrti, ale nedaleko je zastávka autobusů. Pokoje byly čisté a denně nám uklízeli a měnili ručníky. Snídaňový bufet by mohl být pestřejší, ale vždy jsem si vybral. Na recepci mi půjčili mapu Astany, ale měli jen jednu, tak jsme ji vrátil. Pokoje jsou vybaveny minibary. ##### Verified traveller ### 6/10 Okay #### Romero, Toronto Jun 27, 2013 Liked: Cleanliness, staff & service #### Good location (near by a main intersection) I stayed there for three nights while the area didnt have hot water for two days! That was very frustrating! They gave me a fair discount instead. Helpful staff who spoke English well enough. It's only 6 floors. One small elevator. Clean hotel and high class in the area. Breakfast was good. Lunch and dinner menu was very expensive compared to outside restaurants. Free storage for luggage incase you need to go to some next city and come back. I recommend this hotel because its in a good area. You can take the bus number 28 to go to the main part of the city (City Park with all those amazing architect) ##### Romero ### 4/10 Poor #### Nikolaj, Almaty Apr 8, 2013 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Like sleeping on a solid slab of stone Hotel is fine, has all the conveniences of a 4 star hotel. Friendly staff etc etc. But the bed is hard as a rock. Didn't sleep all night. Recommend to go across the street. Cheaper and bed is a bit softer ##### Nikolaj ### 8/10 Good #### Michael Dec 11, 2012 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Hotel for this money It is nice choice. 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