Experience the luxury of Manhattan Hotel Astana in Almaty District, where you can unwind with a coffee at the on-site cafe or relax in the sauna. Enjoy convenient amenities like free self parking, express check-in and -out, multilingual staff, gym access and high-speed WiFi.
Located in Astana, Manhattan Hotel Astana is in the city center. Schoolchildren's Palace and President's Culture Centre are cultural highlights, and travelers looking to shop may want to visit Mega Astana Shopping Centre and Keruen. Looking to enjoy an event or a game while in town? See what's happening at Kazhimukan Munaitpasov Stadium or Kazakhstan Central Concert Hall. Visit our Astana travel guide
Tauelsizdik Avenue 5, Astana, 010000
What's nearby
Otan Korgaushylar Monument
5 min walk - 0.5 km
Schoolchildren's Palace
19 min walk - 1.6 km
President's Culture Centre
2 min drive - 2.0 km
Embassy of the United States, Astana
3 min drive - 3.1 km
Palace of Peace and Reconciliation
5 min drive - 4.2 km
Getting around
Astana Railway Station
22 min drive
Astana (NQZ-Nursultan Nazarbayev Intl.)
29 min drive
Restaurants
Бакы
17 min walk
Hardee's
7 min walk
KFC
8 min walk
I’m
15 min walk
Royalty Cafe 2018
11 min walk
About this property
Manhattan Hotel Astana
Luxury hotel located in Almaty District
You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at Manhattan Hotel Astana. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also find perks like:
Free self parking
Breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
Express check-in, tour/ticket assistance, and a 24-hour front desk
Room features
All 59 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
Bathrooms with shower/tub combinations and free toiletries
Breakfast available for a fee: KZT 2,200 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Things to do
Gym
Sauna
TV in common areas
Family friendly
Babysitting
Laundry facilities
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business center
Meeting room
Spa
Massage
Spa services
Accessibility
Elevator
More
1 building
7 floors
Built in 2012
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided
Entertainment
LCD TV with satellite channels
Food and drink
24-hour room service
Minibar
More
Air conditioning
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from August 30 2023 to May 31 2024 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: KZT 5000 per stay
We have included all charges provided to us by the property.
Optional extras
Breakfast fee: approximately KZT 2200 per person
Airport shuttle fee: KZT 3500 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a security system
We should mention
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property
Property is also known as
Manhattan Astana
Manhattan Hotel Astana
Manhattan Hotel Astana Nur-Sultan
Manhattan Astana Nur-Sultan
Manhattan Astana
Hotel Manhattan Hotel Astana Nur-Sultan
Nur-Sultan Manhattan Hotel Astana Hotel
Hotel Manhattan Hotel Astana
Manhattan Hotel Astana Nur-Sultan
Manhattan Astana Nur-Sultan
Manhattan Astana
Hotel Manhattan Hotel Astana Nur-Sultan
Nur-Sultan Manhattan Hotel Astana Hotel
Hotel Manhattan Hotel Astana
Manhattan Astana Nur Sultan
Manhattan Hotel Astana Hotel
Manhattan Hotel Astana Astana
Manhattan Hotel Astana Hotel Astana
Frequently asked questions
Is Manhattan Hotel Astana pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Manhattan Hotel Astana?
Check-in start time: 2 PM; Check-in end time: midnight.
What time is check-out at Manhattan Hotel Astana?
Check-out is at noon.
Does Manhattan Hotel Astana provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of KZT 3500 per vehicle applies.
Where is Manhattan Hotel Astana located?
Located in Almaty District, this luxury hotel is within 1 mi (2 km) of Otan Korgaushylar Monument and Schoolchildren's Palace. President's Culture Centre and Monument to the Dead of the Totalitarian Regime are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Manhattan Hotel Astana Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Stairs and services but worth the money, given low
My stay was overall good, I especially enjoyed the dinner at the bar and the local tea with berries. The room was not super clean but not dirty either, a bit worn out but tolerable for the price.
Couple things to be aware of: to get into hotel you have to climb two flights of stairs covered with snow. Not fun if you have luggage and if guest is elderly or weak otherwise it is not suitable.
Front desk was super helpful when I arrived at noon and even helped me fix internet on my phone. Although they didn't know how to call an official taxi that was allowed to drive after hours. ( Temporary restrictions due to riots). One concern is that my partner called the hotel at night to make sure I was up for the taxi and the front desk never called my room or mentioned it when I was leaving. It was all good and I was up anyway though.
The trip down the two flights of stairs covered in snow( not icy though) with all of my luggage was awkward to say the least.
Пожалела что остановилась в этом отеле. Отель совсем не дотягивает на 4 звезды. Еле дотягивает до 2. Покрывало на кровати было грязным. Воды в номере нет. Дверь уборной шатается. Я забыла косметичку в номере, но мне его не вернули, сказали что не нашли. В общем не рекомендую здесь останавливаться.
The staff were excellent and really helped us with arranging airport transfers and taxis around the city.
Andrew
Stayed 2 nights in Mar 2019
6/10 Okay
Verified traveller
Jul 3, 2018
Liked: Room comfort
Disliked: Property conditions & facilities
Modern hotel
Small boutique hotel with a modern flair. Nice staff and amenities. The hotel restaurant has decent food and quiet atmosphere. The bar and lounge offer a good selection and comfortable surrounding.
Вежливы, приветливы.
Но, в первый день выдали карту от занятого номера, на второй день коллеге моему в номер принесли чужой китель и рубашку после глажки, позднее забрали, но деньги за услугу намеревались получить.
Заявляли кровать king size, предостпвили 2 узких одноместных...
Скудный, однообразный "шведский стол". Документы о проживании выдать не смогли, т.к. мы бранировали и оплачивали через какую- то систему....
Не грязно, убираются, но окно и подоконник не мыты.
Кондиционера не было. Карточки у коллег размагничивались не единожды.
객실 내부도 개끗했고 층에 정수기도 있었는데 모르고 안되는 영어로 설명해서 커피포트 부탁드렸는데 잔까지 챙겨서 주시더라구요^^ 너무 만족했습니다
건물 바로 뒷편가면 자그마한 마트도 있어서 급히 물이나 간단한 먹을거리 사는데 너무 좋았어요! 구글지도엔 마트가 멀었는데 바로 뒤라니 참고하세요^^
damama
6/10 Okay
Verified traveller
Mar 1, 2017
Hotel was clean and staff was friendly. It is located in convenient location. Close to everything you need.
Отель очень хороший, но обслуживание отсутствует. Приехала ночью,замерзла да еще и прибалела, попросила стака н горячей воды - так и не принесли, звонила на ресепшн, только обещали, но так и не принесли.В день отъезда после сдачи номера долго ждала документы.
Nadezhda
6/10 Okay
Verified traveller
Sep 21, 2014
Liked: Cleanliness, room comfort
Disliked: Staff & service
What is wrong with their wait staff?
Check in and check out were easy. Upon check in, we decided to have lunch at the hotel cafe. The waiter served my girlfriend the wrong meal and then refused to make good on his error and argued with us. When it came time to pay the bill he did not want to show me the final amount and kept grabbing for the cash in my hand. All very unusual. The rest of the stay was acceptable. Rooms were in need of an update, but everything was usable. Girls at front desk were nice and helped call for a Taxi with no problems.
Verified traveller
6/10 Okay
Verified traveller
Jan 11, 2014
Liked: Cleanliness, staff & service
Disliked: Room comfort
Sleeping on a hard board.
Upon arrival our book was apparently not reserved, though we had a confirmation by Hotels.com; this was however no issue since the hotel was empty for 80% or more. Our first night was a disappointment because of the mattrass which was very hard (you could hardly push your finger in it for half an inch). After complaining they put duvets under the bed sheets. Since the hotel was mostly empty we did not have a breakfast buffet all the time and what's left is mostly omelettes to chose from; the fruit platter on the menu was not available. They did have freshly squeezed orange and grapefruit juice which was a very positive point for me. Rooms are relatively small and the shower is inside the bath (very high step in and out not suitable for elderly people). The cold outside is overcompensated inside: the room was too hot with no way to regulate the temperature so the only way to cool it down was by opening the window. The fitness room was a joke: 4m² with (2) badly working equipment. There was enough staff however (more than guests I had the impression) and they were very friendly and helpful. Would I go back? Maybe, I stayed in the Radisson in Astana a month earlier and that was definitely not worth 3 times the price of this hotel.
Verified traveller
4/10 Poor
Verified traveller
Sep 12, 2013
Liked: Cleanliness, staff & service
Disliked: Room comfort
Very hard beds, poor breakfast, expensive bar
Beds were rock hard, breakfast was not very good, bar and restaurant very expensive.Staff were very friendly and helpful, and hotel was clean and quite new.
Had a really nice stay here in May 2013.
I was so impressed by the friendly staff, who were really helpful telling me how to get to meetings and booking taxis for me. Lots of good local tips as well.
Astana isn't the greatest city I've visited but if you've got to go then this hotel is a good one.
Nice food also
Hotel se nachází v nezajímavé čtvrti, ale nedaleko je zastávka autobusů. Pokoje byly čisté a denně nám uklízeli a měnili ručníky. Snídaňový bufet by mohl být pestřejší, ale vždy jsem si vybral. Na recepci mi půjčili mapu Astany, ale měli jen jednu, tak jsme ji vrátil. Pokoje jsou vybaveny minibary.
Verified traveller
6/10 Okay
Romero, Toronto
Jun 27, 2013
Liked: Cleanliness, staff & service
Good location (near by a main intersection)
I stayed there for three nights while the area didnt have hot water for two days! That was very frustrating! They gave me a fair discount instead. Helpful staff who spoke English well enough. It's only 6 floors. One small elevator. Clean hotel and high class in the area. Breakfast was good. Lunch and dinner menu was very expensive compared to outside restaurants. Free storage for luggage incase you need to go to some next city and come back. I recommend this hotel because its in a good area. You can take the bus number 28 to go to the main part of the city (City Park with all those amazing architect)
Hotel is fine, has all the conveniences of a 4 star hotel. Friendly staff etc etc. But the bed is hard as a rock. Didn't sleep all night. Recommend to go across the street. Cheaper and bed is a bit softer