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"Spent one night before an early flight. Staff was friendly. Breakfast was excellent. No hot eggs, but fresh fruit, bread and the variety was good. Much better than expected! The shuttle was a bit confusing. It parked where cars park for drop off. It was black (in US Holiday Inn shuttles are white) and I never saw the logo, which doesn’t mean it’s not there. Luckily my friend saw it, while I was checking out a different van. It does seem to come pretty often, 15 minutes or so."

"Excelente ubicación. Facilidad de parqueo"

"This is a Lovely Hotel with a great staff and good parking and a nice location that's walkable to the old town as well as the coast. It's totally modern and the beds are great! It has a lovely series of common rooms with couches and tables in the lobby as well. I wish the workout room had been open later it closed at 9:00 and didn't seem to be open often"

"Excelente ubicación, excelente servicio. Únicamente sería deseable que las habitaciones tuvieran máquina de café. Totalmente recomendable"

"Great hotel, perfect if you’re driving as there’s a large secure car park for 15 euros a night. Easy to get into the old town via regular bus service which stops outside the hotel. Lovely staff, comfy bed and great shower. This is the second time we have stayed here as we like it so much! "

"This hotel is fantastic. Spotlessly clean with the comfiest pillows I’ve ever slept on. I even took a photo of the label so I could try and buy one back home. There’s a vending machine in the lobby and tea and coffee facilities. The shuttle bus is a people carrier and it’s only a few minutes from the airport. The staff are lovely and very helpful. I don’t think I will ever go to Bilbao again but if I do I will definitely be staying here. ♥️"

"excellent service and better attention"

"Expensive but plentiful breakfast. The attached restaurant is wonderful. Rooms are spacious. Comfortable beds and shower. Relatively tight parking. 15 minutes walk to the beach, 40 minutes to old town"

"Good location however, a 20-30 minute walk to city center. Buses nearby. Upon our arrival, they held our luggage until check in. However, at checkout, you have to use lockers in the hotel if you want storage at 4.5 E per hour. Internet was fine. Bed was fine. Pillows were way too mushy. Room could been cleaner."