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Reviews of First Hotel Central

3.5 out of 5
First Hotel Central
Nya Radstugugatan 16, Norrköping

Reviews

7.4

Good

Rating 10 - Excellent. 200 out of 916 reviews" "
Rating 8 - Good. 379 out of 916 reviews" "
Rating 6 - Okay. 222 out of 916 reviews" "
Rating 4 - Poor. 87 out of 916 reviews" "
Rating 2 - Terrible. 28 out of 916 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

BORUT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable, nice breakfast
Stayed 4 nights in May 2023
Response from First Hotel on Aug 3, 2023
Tack för din feedback, välkommen tillbaka! :)

10/10 Excellent

Lavinia

Stayed 1 night in Jan 2022
Response from Front Desk on Jan 28, 2022
Tack för er feedback och varmt välkomna åter !

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy stay
I always enjoy my stay here. I really enjoy the cozy enviroment in the breakfast/ lobby area.
Stayed 2 nights in Nov 2021
Response from Front Desk on Nov 29, 2021
Tack för din feedback och varmt välkommen åter !

8/10 Good

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Nov 2021
Response from Front Desk on Nov 10, 2021
Tack för din feedback och varmt välkommen åter !

10/10 Excellent

Brit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Front Desk on Aug 16, 2021
Tack för din feedback och varmt välkommen åter !

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and the location is good. Room was basic with limited amenities.
Stayed 1 night in Apr 2021
Response from Front Desk on Apr 24, 2021
Tack för din feedback och varmt välkommen åter !

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and a helpful staff. Reception is not open 24/7 which can cause some difficulties if you need to get some documents printed at weird times. Breakfast options were a bit limited.
Stayed 2 nights in Apr 2021
Response from Front Desk on Apr 23, 2021
Tack för er feedback

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Ok, but not more.
Nice staff but Hotel is Very basic and have No charm. Breakfast ok but nothing extra.
Stayed 1 night in Oct 2020
Response from rep on Oct 16, 2020
Tacj för er feedback

8/10 Good

Malin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from rep on Sep 24, 2020
välkommen åter

6/10 Okay

Daniel

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Lite av varje
Fick byta rum p.g.a. ej tömd papperskorg på toaletten och stor hårboll på badrumsgolvet. Inget vidare engagemang från personalen och lite allmänt "trött" attityd. Får höra att man inte kan öppna fönster i något av rummen?!! För att senare få höra från en kollega att "Jodå, du får låna ett handtag av mig här"... Riktigt bra frukostbuffé och sjysst bar på kvällstid, men hotellet är... Sådär... Plus att man kan låna en el-sparkcykel!
Stayed 1 night in Aug 2020
Response from rep on Aug 24, 2020
Tack för er feedback

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
k, but could have been great w simple adjustments.
Very nice hotel, but a few things could be addressed to better the experience. The windows could not be opened- and only due to how the curtains had been mounted. In 30 degree heat and no air conditioning in room, this brought the experience down to merely ok. In superior room, robes would have been nice (and perhaps expected). Other than that the room was nice and clean, and hotel breakfast good.
Stayed 1 night in Aug 2020
Response from rep on Aug 17, 2020
Tack för er feedback

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, large rooms
Stayed 2 nights in Feb 2020
Response from rep on Mar 4, 2020
Välkommen åter

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from rep on May 10, 2019
Tack för er feedback

2/10 Terrible

Joe

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Loud hotel bar
Room was placed right next to the hotel bar which played music till 1:30am (it was a Wednesday night). As this is advertised as a business hotel I would not expect this. Have stayed here previously but would never stay again
Stayed 1 night in Feb 2019

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable stay
Stayed 5 nights in Feb 2019
Response from repan on Mar 7, 2019
Thanks

6/10 Okay

Zsolt

Liked: Staff & service
Disliked: Cleanliness
Rough start...
First of all, the service-mindedness of the receptionist was 5 star. Unfortunately we had some issues with our room upon arrival. We were offered another room, but that had not been made ready at that time (no cleaning was done). Then when highlighted this she offered another -upgraded room, and compensated one of our nights! So even though the start was not the best she made us feel well-treated and hence the overall experience was good!
Stayed 2 nights in Sep 2018
Response from First Hotel Central on Oct 4, 2018
Hello, Thank you for your wonderful feedback. We work hard to make all of our guests happy and we would love to have you as our guests again in the future.

10/10 Excellent

Bianca

Gem!
My husband and I were thrilled with what we found in this property — friendly staff, a lovely rooftop hot tub, modern onsite restaurant and amazing breakfast, and close walking distance to many things in Norrköping. The room is large by European hotel standards, and the shower offered the best water pressure I have ever found in a hotel.
Stayed 1 night in Sep 2018
Response from First Hotel Central on Sep 17, 2018
Dear Bianca, Thank you for your wonderful feedback. We are very happy you enjoyed your stay with us, we work hard to provide the best service for all of our guests and feedback like this is what makes it all worth it. We hope to welcome you back at another time :)

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Good price in good location
Great value for money and friendly staff. No luxury, but has all what is needed at a good rate

6/10 Okay

Magnus, Norrköping

Liked: Cleanliness, staff & service
Excellent food, just OK hotel.
When we first checked in and arrived in our room we realised that we had not been given the room I actually reserved via hotels.com. It was much lower standard (no windows and so on). That was however quickly fixed after a quick chat with the staff. According to the hotel the mix up was hotels.com's fault which might very well be true. The food in the restaurant is VERY good. The restaurant is much better than the actual hotel. I'd stay somewhere else but very likely go here for dinner. Especially considering that you get much higher room standard for the same price at other locations.

10/10 Excellent

Rachel, london

Liked: Cleanliness, property conditions & facilities, room comfort
Quick break to Norrkoping
Lovely hotel in a great location! Quiet rooms and comfy beds. Breakfast was yummy and the bar/restaurant area was amazing!! Definitely recommend.

8/10 Good

Hans

Business traveller
Liked: Cleanliness, staff & service
Location and breakfast. The room is quite worn down
Stayed 1 night in Apr 2024
Response from First Hotel on Apr 16, 2024
Tack för din feedback, välkommen tillbaka!

8/10 Good

Ronny

Liked: Property conditions & facilities
Mysigt hotell
Mysigt hotell. Men sängarna var dåliga, ribbor var trasiga. Rummet stort. Låg väldigt centralt
Stayed 2 nights in Feb 2024
Response from First Hotel on Feb 13, 2024
Tack för din feedback, välkommen tillbaka!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra centralt hotell
Jättetrevlig personal. Något slitna rum men helt okej, bra frukost, bubbelpoolen var schyst, dock lite ostädat men det funkade - önskar dock att den vore öppen längre än till 21 men bra att det var dropin! Parkering bredvid hotellet som är gratis på helgerna men kommer man senare än typ 18 kan det vara svårt att hitta plats. Kommer garanterat tillbaka!
Stayed 1 night in Feb 2024
Response from First Hotel on Feb 7, 2024
Vad kul att du är nöjd, varmt välkommen tillbaka! :)

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from First Hotel on Jan 31, 2024
Tack för din feedback, välkommen tillbaka!

6/10 Okay

Anna

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from First Hotel on Jan 31, 2024
Tack för din feedback, välkommen tillbaka!

4/10 Poor

Magnus

Stayed 1 night in Dec 2023
Response from First Hotel on Jan 31, 2024
Tack för din feedback, välkommen tillbaka!

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell för Cityweekend
När City, lungt och stilla och bra rum, plus bra pris
Stayed 1 night in Dec 2023
Response from First Hotel on Jan 31, 2024
Tack för din feedback, välkommen tillbaka!

6/10 Okay

Johan

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from First Hotel on Jan 31, 2024
Tack för din feedback, välkommen tillbaka!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The receptionist at the hotel was very friendly and helpful. The hotel location was great and actually very quiet on our hotel floor didn’t hear anything from the other rooms. Our room was decent, although the tv didn’t work and the screen gave off a light the whole day and night. We had to cover it with a towel. There was a half drunken water bottle left maybe from a previous guest.
Stayed 2 nights in Dec 2023
Response from First Hotel on Jan 31, 2024
Tack för din feedback, välkommen tillbaka!

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, property conditions & facilities
En säng, inget mer än så
Duger för att sova, men långt ifrån en "hotellvistelse" Slitet hotell, oengagerad personal förutom en trevlig tjej i serveringen på kvällen. Frukostvärdinnorna såg ut som bitska vakter.
Stayed 1 night in Dec 2023
Response from First Hotel on Jan 31, 2024
Tack för din feedback, välkommen tillbaka!

4/10 Poor

Pernilla

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Trasig TV! Pool avdelningen fruktansvärt stökigt, smutsigt, kall bastu, poolen hade jätte smutsigt vatten, glas, flaskor och handdukar slängda på golvet överallt!! Under all kritik!
Stayed 1 night in Dec 2023
Response from First Hotel on Jan 31, 2024
Tack för din feedback, relaxavdelningen är öppen med drop in mellan kl 15.00-21.00. Den städas innan öppning samt vid stängning. Tyvärr har vi inte personal som kan städa regelbundet även under öppettiden, men vi har ordningsregler som gäller för vistelse på relaxen bl.a. att dryck ej är tillåten. Tyvärr följs inte alltid dessa regler. Välkommen tillbaka!

10/10 Excellent

Per-Erik

Stayed 1 night in Dec 2023
Response from First Hotel on Jan 31, 2024
Tack för din feedback, välkommen tillbaka!

8/10 Good

Ing-Britt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra
Stayed 2 nights in Nov 2023
Response from First Hotel on Jan 31, 2024
Tack för din feedback, välkommen tillbaka!

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from First Hotel on Jan 31, 2024
Tack för din feedback, välkommen tillbaka!

10/10 Excellent

Johanna

Stayed 1 night in Dec 2023
Response from First Hotel on Dec 5, 2023
Tack för din feedback, välkommen tillbaka!

6/10 Okay

Helena

Disliked: Cleanliness, staff & service, property conditions & facilities
Helt ok men inte mer
Lugnt hotell med bra läge men med genomgående eftersatt underhåll. Inget speciellt trevligt bemötande vid ankomst/utcheckning. Plus för sköna sängar och spabad utomhus på taket och frukostbuffén.
Stayed 1 night in Nov 2023
Response from First Hotel on Dec 5, 2023
Tack för din feedback, välkommen tillbaka!

6/10 Okay

Gustaf

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from First Hotel on Dec 1, 2023
Tack för din feedback, välkommen tillbaka!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023
Response from First Hotel on Dec 1, 2023
Tack för din feedback, välkommen tillbaka!

6/10 Okay

Sebastian

Disliked: Amenities
Stayed 1 night in Nov 2023
Response from First Hotel on Jan 31, 2024
Tack för din feedback, välkommen tillbaka!

4/10 Poor

Camilla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dålig frukost, under all kritik! Personalen på frukosten pratade inte svenska. Fotäljen inne på hotellrummet var helt fläckig. Baren på kvällen var trevlig med bra personal och trevlig charkbricka!
Stayed 1 night in Nov 2023
Response from First Hotel on Dec 1, 2023
Tack för din feedback, vad tråkigt att du inte blev nöjd med frukosten.

6/10 Okay

Karolina

Travelled with partner
Liked: Staff & service, amenities
Bra lokaliserat boende. Skön säng, men små, konstiga kuddar. Generös storlek på rummet. Fin gest med gratis mineralvatten, men jag hittade ingen kapsylöppnare… Lite halvtråkiga fläckar i heltäckningsmattan. Övernattade lördag-söndag, svårt att hitta parkering på gatan (troligtsvis pga att det är gratis efter kl 15 på lördagar) eller på den anvisade parkeringsplatsen bredvid hotellet. Lite otydligt var man fick/inte fick parkera där. Bad om ett tyst rum = utsikt mot parkeringsplatsen, men det är ju inte boendets fel. Mysig restaurang/frukostrum. God frukost. Allt som allt helt ok, kan tänka mig att komma tillbaka.
Stayed 1 night in Nov 2023
Response from First Hotel on Dec 1, 2023
Tack för din feedback, välkommen tillbaka! :)

10/10 Excellent

Raoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppen
Mycket bra hotell med bra service, renlighet och nära till kollektivtrafiken. Bra frukost med för mörkt i frukostrummet.
Stayed 1 night in Nov 2023
Response from First Hotel on Nov 24, 2023
Tack för er feedback, välkommen tillbaka!

10/10 Excellent

Mikael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevlig och mysig restaurang. Rena rum
Stayed 1 night in Nov 2023
Response from First Hotel on Nov 24, 2023
Tack för er feedback, välkommen tillbaka!

6/10 Okay

Lena

Stayed 1 night in Nov 2023
Response from First Hotel on Nov 24, 2023
Tack för er feedback, välkommen tillbaka!

6/10 Okay

Jaspar

Business traveller
Liked: Cleanliness, staff & service
Känns som att hotellet behöver renoveras. Bastu/spa saknar omklädningsrum. Dålig värme i bastun. Inget gym på hotellet. Men snygg och trevlig restaurang och bar.
Stayed 1 night in Nov 2023
Response from First Hotel on Nov 24, 2023
Tack för er feedback, vi har ett samarbete med SATS gym där våra gäster har möjlighet till fri träning, välkommen tillbaka!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from First Hotel on Nov 24, 2023
Tack för er feedback, välkommen tillbaka!

8/10 Good

Verified traveller

Stayed 1 night in Nov 2023
Response from First Hotel on Nov 24, 2023
Tack för er feedback, välkommen tillbaka!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from First Hotel on Oct 31, 2023
Tack för din feedback, välkommen tillbaka! :)

6/10 Okay

Anita

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from First Hotel on Oct 31, 2023
Tack för din feedback, välkommen tillbaka! :)