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Reviews of The Bay Inn

2 out of 5
The Bay Inn
315 East Ocean View Avenue, Norfolk, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1000 reviews" "
Rating 8 - Good. 217 out of 1000 reviews" "
Rating 6 - Okay. 44 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 57 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Qing, Durham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a one story small inn with probably < 20 rooms. But the room is super clean, looks very new, floors and furniture are all like new. Very well accommodating. 1 block (3-5min walk) to public beach, In a safe, shaded and quiet residential neighborhood. The receptionist is very nice. Parking is free. There are very good seafood restaurants within 3 miles. Also Harris Teeter within 10 min walk. Very nice place to stay.
Stayed 1 night in May 2024

8/10 Good

Cindy

Business traveller
Liked: Staff & service, property conditions & facilities
Was good
Stayed 1 night in May 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
A sweet little place by the sea!
Stayed 1 night in May 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay again.
Stayed 2 nights in May 2024

10/10 Excellent

charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place for 2 people. Owner is super great very helpful with where to go or where to eat. His wife was the best very sweet . We will stay there again if we are back in the area.
Stayed 4 nights in May 2024
Response from Management on May 14, 2024
Thank you for leaving us your feedback and a perfect rating.

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was small,but very clean and comfortable. It had a refrigerator and microwave for convenience.
Stayed 2 nights in May 2024
Response from Management on May 14, 2024
Thank you for leaving us your feedback.

10/10 Excellent

Joel, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're going to Norfolk/ Virginia Beach area, The Bay Inn should be one of your top choices definitely!
Stayed 2 nights in May 2024
Response from Management on May 14, 2024
Thank you for leaving us your feedback and a perfect rating.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Management on May 14, 2024
Thank you for leaving us a perfect rating.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot water is very limited. Otherwise excellent.
Stayed 1 night in May 2024
Response from Management on May 14, 2024
Thank you for leaving us your feedback and a perfect rating.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a couple .friendly service . nice outside seating to relax or eat something with tables . very comfortable area. Well keep grounds. Thumbs up Did not see 1 roach or bug.
Stayed 2 nights in Apr 2024
Response from Management on Apr 28, 2024
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10/10 Excellent

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A diamond in the rough! We rented two rooms for the long weekend of the International Tattoo! The staff was wonderful, the rooms were clean, and the beds were comfortable! If your traveling to hang out in the hotel room, there are no couches, but if you need a safe clean space to sleep that won’t break your bank, you found it!
Stayed 3 nights in Apr 2024
Response from Management on Apr 28, 2024
Thank you for leaving us your feedback and a perfect rating.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Nice inn. Quiet and we felt safe
Stayed 1 night in Apr 2024
Response from Management on Apr 28, 2024
Thank you for leaving us a perfect rating.

4/10 Poor

Claudia

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Management on Apr 28, 2024
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10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the inn keepers are friendly and knowledgeable. the rooms are updated with mini fridge and coffee machine. bathroom very clean. wonderful water pressure in the shower. quaint hotel with character and all conveniences walkable to beach. thanks for a comfortable nights sleep.
Stayed 1 night in Apr 2024
Response from Management on Apr 28, 2024
Thank you for leaving us your feedback and a perfect rating.

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place. Nice little courtyard to relax in. Steps away from the beach.
Stayed 1 night in Apr 2024
Response from Management on Apr 15, 2024
Thank you for leaving us your feedback.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Good access to the beach. One block away. Room was perfect. Seemed to ge recently upgraded. New bathroom, vanity, flooring. Nice amenities. Bath linens, bed side light, plug in for devices, good TV selection. Good value.
Stayed 2 nights in Apr 2024
Response from Management on Apr 28, 2024
Thank you for leaving us your feedback and a perfect rating.

10/10 Excellent

Daviel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem. Quiet, peaceful. Near the beach. It is nice.
Stayed 2 nights in Apr 2024
Response from Management on Apr 10, 2024
Thank you for leaving us a perfect rating.

2/10 Terrible

Antwoin, Norfolk

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from Management on Apr 15, 2024
Thank you for leaving us your feedback.

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was our second stay while visiting in Norfolk, and we will stay again. I love the quaint old school beach vibe, but with the newly remodeled rooms. Walk across the street to the beach. Close to restaurants, etc.
Stayed 2 nights in Apr 2024
Response from Management on Apr 10, 2024
We are so glad you enjoy staying with us. Thank you for leaving us your feedback and a perfect rating.

10/10 Excellent

Daviel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Excellent area. Clean room with several amenities and near everything you need. Stayed there several times and will continue to do so!
Stayed 2 nights in Mar 2024
Response from Management on Apr 10, 2024
Thank you for leaving us your feedback and a perfect rating.

10/10 Excellent

Dylan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place will definitely be staying here again
Stayed 3 nights in Mar 2024
Response from Management on Mar 22, 2024
Thank you for leaving us your feedback and giving us a perfect rating.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - very friendly!
Stayed 5 nights in Mar 2024
Response from Management on Mar 22, 2024
Thank you for leaving us your feedback and a perfect rating.

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Management on Mar 18, 2024
Thank you for leaving us a perfect rating.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was frea. Perfect location for what i was doing.
Stayed 2 nights in Mar 2024
Response from Management on Mar 18, 2024
Thank you for leaving us a perfect rating.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Mar 18, 2024
Thank you for leaving us a perfect rating.

10/10 Excellent

Haley

Stayed 1 night in Mar 2024
Response from Management on Mar 18, 2024
Thank you for leaving us a perfect rating.

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is a budget friendly, quiet, and sensibly updated 1950's style motor court. If you want Hilton amenities, go to Hilton. If you want a clean, quiet, affordable place to sleep, this is a great option. Take the hundreds of dollars you save each night and spend it on activities or dining. If I'm ever in town again, I'll stay here.
Stayed 3 nights in Mar 2024
Response from Management on Mar 22, 2024
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10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying at this property several times a year. It is in a great location for us to get back and forth from Virgina Beach and affordable. Owners are nice and outgoing! Will be back soon!
Stayed 2 nights in Mar 2024
Response from Management on Mar 12, 2024
Thank you for leaving us your feedback and a perfect rating.

10/10 Excellent

LeGrand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy place to stay
Stayed 1 night in Feb 2024
Response from Management on Mar 12, 2024
Thank you for leaving us a perfect rating.

10/10 Excellent

NICOLE, BRONX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk manager has a good sense of humor 😅. Was very accommodating and no issues with my stay there. Shopping area very close you can go walking or in car. Nice board walk of the ocean view
Stayed 3 nights in Feb 2024
Response from Management on Feb 16, 2024
Thank you for leaving us your feedback and a perfect rating.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just no.
Manager is extremely hostile, ignorant, abrasive, and condescending. You get what you pay for, this was cheap alley trash.
Stayed 1 night in Feb 2024
Response from Management on Feb 16, 2024
Mrs.Haltom, thank you for leaving us your feedback and rating.

2/10 Terrible

Gabriel

Stayed 2 nights in Feb 2024
Response from Management on Mar 22, 2024
Thank you for leaving us your rating.

8/10 Good

Lauretta

Stayed 1 night in Feb 2024
Response from Management on Mar 22, 2024
Thank you for leaving us your rating.

2/10 Terrible

Clarence

Stayed 1 night in Jan 2024
Response from Management on Feb 16, 2024
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10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very Happy New Year's Eve
A Charming spot, clean and friendly. Always have a lovely time when I stay there.
Stayed 1 night in Dec 2023
Response from Management on Jan 30, 2024
Thank you for leaving us your feedback and a perfect rating

6/10 Okay

Peter, Des Moines

Liked: Cleanliness, property conditions & facilities
This is a one -story building 2 blocks from the water, so the ocean view is a complete lie. But the room was immaculately clean, and it's walking distance to a grocery store, restaurants, a coffee shop, and a bar or two. Quiet neighborhood as well. Very small place without many amenities, and bed made a lot of noise.
Response from Management on Jan 30, 2024
Thank you for leaving us your feedback.

8/10 Good

Christopher

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nice lil property,looks to have just been remolded. I will stay again!
Stayed 1 night in Dec 2023
Response from Management on Dec 19, 2023
Thank you for leaving us your feedback.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Management on Dec 19, 2023
Thank you for leaving us a perfect rating.

10/10 Excellent

Ronel

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Very clean, pleasant staff no vending machines but stores near by. Room was spacious and comfortable
Stayed 2 nights in Dec 2023
Response from Management on Dec 6, 2023
Thank you for leaving us your feedback and a perfect rating.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bay Inn is my "go to" choice when coming to Norfolk to visit family. Especially in the off season when the motel is a particularly good value, and the laid back beach vibe of Ocean View very inviting. The managers of the Bay Inn live on site, and maintain the property impeccably. Rooms are well set up with what I consider key amenities (mini fridge, microwave, desk for laptop use, roomy shower with good pressure) and devoid of clutter. Always spotlessly clean. Always quiet.
Stayed 1 night in Nov 2023
Response from Management on Dec 6, 2023
We are really glad you enjoy staying with us. We appreciate you leaving us a review and a perfect rating.

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt very comfortable and cozy! Thank you!
Stayed 1 night in Nov 2023
Response from Manangement on Dec 6, 2023
Thank you for leaving us your feedback and a perfect rating.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Always a good stay here. Clean and comfortable! Will be back in the future!
Stayed 2 nights in Nov 2023
Response from Management on Dec 6, 2023
Thank you for leaving us your feedback and a perfect rating.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bay Inn
Hotel was perfect for what we needed. Very clean and quiet. Bed was slightly hard.
Stayed 1 night in Nov 2023
Response from Management on Nov 21, 2023
Thank you for leaving us a perfect rating.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Management on Nov 21, 2023
Thank you for leaving us a perfect rating.

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location - within walking distance to beach. Staff was friendly and made the check in/check out process very easy. Overall great stay, would definitely recommend!
Stayed 5 nights in Jul 2023
Response from Management on Nov 7, 2023
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10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying at the Bay Inn! Always clean with friendly service.
Stayed 1 night in Oct 2023
Response from management on Nov 7, 2023
Thank you for leaving us your feedback and a perfect rating.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Old style motel room but redone and very clean, Nice neighborhood, steps from the beach. Would stay there again
Stayed 3 nights in Oct 2023
Response from Management on Nov 7, 2023
Thank you for leaving us your feedback and a perfect rating.

10/10 Excellent

Cherrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and simple. The bed was comfortable. It is small and quaint.
Stayed 1 night in Oct 2023
Response from Management on Nov 1, 2023
Thank you for leaving us your feedback.

8/10 Good

Joan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice and clean. Good quick stay for a night. It's near the water. Would definitely go back again. The gentleman at the desk was very pleasant.
Stayed 1 night in Oct 2023
Response from Management. on Nov 1, 2023
Thank you for leaving us your feedback.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not A Great Pick…
Flies and gnats were in the room, making the experience unbearable. Uncomfortable bed. Entire room smelled moldy. Save your money and go to another hotel.
Stayed 1 night in Oct 2023
Response from Management on Nov 1, 2023
Thank you for leaving us your feedback.