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Reviews of Rigel Hotel

4 out of 5
Rigel Hotel
86/4 Tran Phu Street, Loc Tho Ward, Nha Trang

Reviews

8.8

Excellent

Rating 10 - Excellent. 24 out of 49 reviews" "
Rating 8 - Good. 19 out of 49 reviews" "
Rating 6 - Okay. 5 out of 49 reviews" "
Rating 4 - Poor. 1 out of 49 reviews" "
Rating 2 - Terrible. 0 out of 49 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Can do better for 4-star hotel
Experience was fair, would like to highlight: (1) Condition of room was slightly run down, e.g. towels and kettle were not clean and room lighting was dim; (2) Staff could not really speak basic English and compared to other 4-star hotels in VN, they did not help us with our luggage; (3) Hotel was surrounded by construction; (4) Buffet breakfast spread was underwhelming in taste and variety. A good point was the location, it was near the beach, as well as VinWonders cable car / speedboat station.
Stayed 2 nights in Dec 2022
Response from Ha on Jan 7, 2023
Dear Sir/Madam,Warmest regards from Rigel hotel. Thanks for letting us know your feeling after staying with us. We are terribly sorry for the shortcomings which you had experineced at our hotel and was so upset to read that you felt unsatisfactory about our services. All your constructive words are transferred to all relevant departments to impove quality service to become better in the future. Once again, thanks so much for visiting and hope to welcome you back at our hotel one more time.Best wishes! RIGEL HOTEL TEAM.

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Ms.Ha on Dec 3, 2019
Dear Gregory Reichart, Warmest regards from RIGEL hotel. On behalf of RIGEL, we would like to express our sincere thanks for choosing our hotel for your stay and the excellent score on our page. We are excited to know that we have finished our mission and you totally satisfied about our services during your stay. Once again, thanks so much for sharing your experience and looking forward to welcoming you back in the nearest future. Best wishes! RIGEL HOTEL TEAM.

8/10 Good

Kim Trang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Ms.Ha on Nov 28, 2019
Dear Kim Trang, Warmest regards from RIGEL hotel. Thanks for sharing your amazing score on our website, let us know your good feeling after staying with us. This is extremely meaningful for our property and all readers. Once again, thanks so much for your kind words and looking forward to welcoming you back in soonest. Best wishes! RIGEL HOTEL TEAM.

10/10 Excellent

Yan, Hong Kong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price with excellent service! The front desk staff (especially ‘Minh Phu’ who knows a bit Chinese), bell boys, staff at restaurant, and the like provide very good services! The restaurant is crowded with noisy group visitors during breakfast time. Don’t come down too early. The swimming pool is beautiful but much smaller than it looks in the photos.
Stayed 4 nights in Sep 2019
Response from Ms.Ha on Sep 30, 2019
Warmest regards from RIGEL hotel. Thanks for sharing your amazing review on our website, let us know your good feeling after staying with us. We are so happy to know that you had a great experience at our hotel and the excellent score on our page. We will share this score to entire team and "Minh Phu", this is a motivation for them to archive a wonderful 5/5 score from you in next time. This is extremely meaningful for our property and all readers. Once again, thanks so much for your kind words and looking forward to welcoming you back in soonest. Best wishes! RIGEL HOTEL TEAM.

6/10 Okay

EUNJOO

Liked: Staff & service
Stayed 1 night in Jul 2019
Response from Ms.Ha on Jul 9, 2019
Dear Artem, Thank you so much for giving us the highest high point which will be shared with the team. I was delighted to know that you felt satisfied with your stay. We are always striving for excellence and personal service, and it is very rewarding when our guests take the time to let us know they are pleased. We do look forward to the pleasure of welcoming you back to Rigel Hotel. Warm regards, Rigel Team

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
This hotel has seen better days. It was in an OK spot for walking to tourist areas, but surrounded by construction, and the hotel is very run down. The pictures look way better than the actual hotel. The spa in the hotel was very unprofessional. Another therapist kept coming in and out of the room, and they were talking and laughing loudly. I would not recommend staying here.
Stayed 2 nights in Apr 2019
Response from Phuong Thao - Tracy on May 18, 2019
Dear Sir/ Madam, Thank you so much for choosing Rigel Hotel to stay when visiting Nha Trang. We are very glad to know that our services and facilities met your demands. Besides that, we also would like to send an apology to you for the inconvenience that you got when staying here. We hope that you still choose our hotel if you and your family have a chance to come back Nha Trang city. Best regards, Rigel Team

6/10 Okay

Tang

Disliked: Cleanliness
Stayed 1 night in Apr 2019
Response from Phuong Thao - Tracy on May 6, 2019
Dear Tang, Thank you so much for choosing Rigel Hotel to stay when visiting Nha Trang. We are very glad to know that our services and facilities met your demands. Besides that, we also would like to send an apology to you for the inconvenience that you got when staying here. We hope that you still choose our hotel if you and your family have a chance to come back Nha Trang city. Best regards, Rigel Team

10/10 Excellent

Yeow_Hwee

Liked: Cleanliness, staff & service, property conditions & facilities
My wife forgot the belonging and some money there when checking out and they help us sent it to my wife's friend at HCMC. We stay there on my birthday and they gave me a cake. Thanks you so much.
Stayed 3 nights in Mar 2019
Response from Phuong Thao - Tracy on Mar 26, 2019
Dear Yeow Hwee, We very much appreciate your comments regarding your stay at Rigel Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Rigel Team

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019
Response from Phuong Thao - Tracy on Apr 8, 2019
Dear Sir/ Madam, Thank you so much for sharing your feedback with us which will be shared with the team. I was delighted to read that you felt satisfied with your stay. We are always striving for excellence and personal service, and it is very rewarding when our guests take the time to let us know they are pleased. We do look forward to the pleasure of welcoming you back to Rigel Hotel. Warm regards, Rigel Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice overall. Beautiful rooms. Customer service was excellent! The staff were all very friendly and respectful; always willing to help. I will definitely stay there again.
Stayed 3 nights in Nov 2018
Response from Ms Phuong Thao - Tracy on Nov 7, 2018
Dear Sir/Madam, Thank you for choosing Rigel to stay with us, We are very glad to know that you feel satisfied with our service. We hope that you could choose our hotel next time when you com back Nha Trang City. Best regards, From Rigel Hotel

8/10 Good

tamtuyu, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
need to walk 5mins to the hotel, road to the hotel is not fully done hence there were many rocks/dust when you walk to the hotel. our king bed was 2 single beds combined and can feel the gap in between when you sleep. overall it was comfortable and good. friendly staff!
Stayed 2 nights in Oct 2018
Response from Ms Phuong Thao - Tracy on Nov 7, 2018
Dear Ms Tamtuyu, Thank you for spending your time to experience with us, Your review is really a motivation for us to keep improving and developing the property in near future. We do hope to have you back as our valued guest in near future. Best regards, From Rigel Hotel

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel itself was fantastic! lots of construction work going on around the hotel, the pool is in front of the hotel but it's amazing, staff are really fantastic
Stayed 1 night in Feb 2018
Response from Tracy on Feb 10, 2018
Dear Thomas, Thank you for choosing Rigel Hotel for your stay, We are very glad to received your valued comment. We will try our best to continue improving the property much better in future. If you have a chance to come back Nha Trang City, we hope to welcome you once again. Best Regards, Rigel Hotel Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back
The breakfast is OK. Staffs are friendly. Price is reasonable. Worth it. The area is quiet. A lot of Chinese there.
Stayed 1 night in Jan 2018
Response from Tracy on Jan 26, 2018
Dear Sir/Madam, Thank you for choosing Rigel Hotel for your stay, We are very glad to received your valued comment. We will try our best to continue improving the property much better in future. If you have a chance to come back Nha Trang City, we hope to welcome you once again. Best Regards, Rigel Hotel Team

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good, clean, fairly new. Included breakfast with great Vietnam coffee and buffet. The only problem was that surrounding the property on four sides is nothing but a construction site, so beware !!!
Stayed 3 nights in Jan 2018
Response from Tracy on Jan 20, 2018
Dear Ralf, Thank you so much for choosing Rigel Hotel to spend your holiday! We are very glad to hear that you love our team and feel satisfied wtih our service. We hope that you could keep your faith and choose our hotel one more time when visiting Nha Trang next time. Best regards, Rigel Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from Ly Thanh Thien on Dec 3, 2017
Dear Sir/Madam, Thank you so much for choosing Rigel Hotel to spend your holiday! We are very glad to hear to receive your good point. We hope that you could keep your faith and choose our hotel one more time when visiting Nha Trang next time. Best regards, Rigel Hotel Team

8/10 Good

Ross, Maidstone, England.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, away from the noise!
The staff were very friendly and helpful. I even got an extension to my room for the last day for free. The only problem was that there was a lot of building work going on around the hotel but at least it wasn't right in the noisy centre of town and was only a short stroll to the beach and shops. The balcony wasn't really a balcony. There was only room for one person to stand.
Stayed 10 nights in Nov 2017
Response from Tracy on Dec 1, 2017
Dear Ross, Thank you so much for your choosing Rigel Hotel for your stay, We really appreciate all your valued comments. This is actually the motivation for us to keep improving and developing our property. We hope that in near future, you could put your trust and choose us one more time when coming back to Nha Trang City. Best Regards, Rigel Hotel Team

6/10 Okay

Verified traveller

Liked: Staff & service
Nice but small Worth to stay but need to walk abit to the main street
Stayed 2 nights in Nov 2017
Response from Tracy on Dec 2, 2017
Dear Sir/Madam, Thank you for choosing Rigel Hotel for your stay, We are very glad that you enjoyed your stay at our hotel. In near future, we hope that you could put your trust and choose us one more time when coming back to Nha Trang City. Best Regards, Rigel Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel close to the beach/ restaurants
The rooms were nice and clean with a huge sized bed. We stayed there during the weekend when the typhoon hit Nha Tram despite the damage it had caused to the hotel interiors - the hotel staff was highly professional, caring and fully accommodating to the guests. I felt safe and well taken care off by entire staff from reception to kitchen.
Stayed 3 nights in Nov 2017
Response from Tracy on Nov 23, 2017
Dear Sir/Madam, Thank you so much for choosing Rigel Hotel for your stay, We are very glad to receive all your appreciated comment. We will try and put all our effort to improve the property better in near future. We hope that you could keep choosing us for your next trip when visiting Nha Trang City. Best Regards, Rigel Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
Response from Ly Thanh Thien on Nov 6, 2017
Dear Sir/ Madam, Thank you very much for choosing Rigel Hotel for your stay. We are very glad to receive your high score. In near future, we will keep improving as well as overcoming the difficulties to be better than the present. We hope to welcome you back one more time if you have chance to visit Nha Trang City again. Best Regards, Rigel Hotel Team.

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from Ly Thanh Thien on Nov 3, 2017
Dear Sir/ Madam, Thank you very much for choosing Rigel Hotel for your stay. We are very glad to receive a high score from you. In near future, we will keep improving as well as overcoming the difficulties to be better than the present. We hope to welcome you back one more time if you have chance to visit Nha Trang City again. Best Regards, Rigel Hotel Team.

10/10 Excellent

John, San Francisco CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New 4 star hotel exceeded expectations
Four star hotel. All details were great. Plenty of electric outlets in room for cellphones and laptops. Strong wifi. Ample rooms, good towels. Beautiful clean pool and gym, friendly service at every turn. 10 minute walk to beach is a little congested right now with construction.so advisable to take a quick cheap taxi unless you are accustomed to walking in SE Asia congestion. We walked to get a little extra exercise. I'm sure the reason for the great value price presently is the adjacent construction. I should mention breakfast was a big buffet, very fresh, we'll staffed, strong coffee. Noisy breakfast due to largee tours in town, but not a problem for me. Best hotel facility and service I have experienced in my third trip to Nha Trang.
Stayed 6 nights in Oct 2017
Response from Ms Phuong Thao - Tracy on Nov 22, 2017
Dear John, Thank you for spending your time at Rigel Hotel and writing us your valuable comments! We are very glad to know that you felt pleased and comfortable with all services we brought to you. In near future, we surely try our best to continue improving our property better. We hope that we will have a chance to welcome you back to our hotel one more time. Best Regards, Rigel Hotel Team

10/10 Excellent

Britt

Stayed 3 nights in Feb 2023
Response from Ha on Mar 14, 2023
Dear Britt,Warmest regards from RIGEL hotel. Thanks for letting us know your good feeling after staying with us. We are so happy to know that you had a great experience at our hotel. This is extremely meaningful for our property and all readers. Once again, thanks so much for your kind words and looking forward to welcoming you back in soonest. Best wishes! RIGEL HOTEL TEAM.

10/10 Excellent

Van Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greta staff and Hotel
Stayed 3 nights in Jul 2022
Response from Ha on Sep 3, 2022
Dear Van Jan,Warmest regards from RIGEL hotel. Thanks for letting us know your good feeling after staying with us. We are so happy to know that you had a great experience at our hotel. This is extremely meaningful for our property and all readers. Once again, thanks so much for your kind words and looking forward to welcoming you back in soonest. Best wishes! RIGEL HOTEL TEAM.

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon séjour
Proche plage et centre ville,chambre spacieuse et calme ,mini balcon,piscine,personnel accueillant,bon massage aux prix attractif ,fruits offerts à l'arrivée.
Stayed 2 nights in Feb 2020
Response from Ha on Feb 20, 2020
Dear Richard Gautron, Warmest regards from RIGEL hotel. Thanks for letting us know your good feeling after staying with us. We are so happy to know that you had a great experience at our hotel. This is extremely meaningful for our property and all readers. Once again, thanks so much for your kind words and looking forward to welcoming you back in soonest. Best wishes! RIGEL HOTEL TEAM.

8/10 Good

Clas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt ställe
Trevlig hjälpsam personal. Litet men fräscht poolområde. Bra frukost.
Stayed 4 nights in Jan 2020
Response from Ha on Feb 7, 2020
Dear Clas Johansson, Warmest regards from RIGEL hotel. Thanks so much for sharing your good feeling staying with us. We are pleasured to know that you had an enjoyable stay at our hotel. Your kind words will be passed to the whole team and I'm sure this will motivate them to strive further and bring the best services in the next time. Last but not least, we are looking forward to welcoming you back at our hotel to offer another memorable visit. Best regards! RIGEL HOTEL TEAM!

8/10 Good

Annette

Liked: Staff & service, property conditions & facilities, room comfort
Absolutt verdt pengene
Bra hotell med hyggelig betjening. Rommet var også veldig bra med oppholdsrom og 2 soverom. Det var kort gangavstand til strand og hovedgater. Det som trekker litt ned er at det var varierende renhold på rommet og de kunne gjerne komme 2 ganger på ettermiddagen og kvelden for å fylle på med håndklær og minibar/vann. Dette bør de ta samtidig med rengjøringen av rommet. Middagen på hotellet var heller bare OK, så gå de minuttene det tar til hovedgaten for å spise. Men absolutt et hotell jeg kunne bodd på igjen.
Stayed 13 nights in Jul 2019
Response from Ms.Ha on Jul 29, 2019
Warmest regards from RIGEL hotel. Thanks so much for taking your time for sharing review on our website. We are very happy to know that our friendly receptionist team reached your satisfaction and our facilities. Your kind words should be passed to our staffs and it will be sure to encourage them to make the best services in no time. Last but not least, we are looking forward to welcoming you back and have a chance to serve you again. Best wishes! RIGEL HOTEL TEAM.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 13 nights in Apr 2019
Response from Phuong Thao - Tracy on Apr 27, 2019
Dear Sir/Madam, Thank you so much for sharing your feedback with us which will be shared with the team. I was delighted to read that you felt satisfied with your stay. We are always striving for excellence and personal service, and it is very rewarding when our guests take the time to let us know they are pleased. We do look forward to the pleasure of welcoming you back to Rigel Hotel. Warm regards, Rigel Team

8/10 Good

PATRICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hotel mais quartier en travaux
Hôtel neuf dans un quartier en plein développement, des chantiers partout. L'établissement est surtout occupé par les Chinois et les Russes. Très bruyant dans la salle du petit déjeuner, on se croit à la cantine de l'école, beaucoup de choix au buffet mais pour les Chinois, pas de viennoiseries. La chambre est spacieuse, la bord de mer est à 500m.
Stayed 4 nights in Apr 2019
Response from Phuong Thao - Tracy on Apr 27, 2019
Dear Mr Patrick, Thank you so much for choosing Rigel Hotel to stay when visiting Nha Trang. We are very glad to know that our services and facilities met your demands. Besides that, we also would like to send an apology to you for the inconvenience that you got when staying here. We hope that you still choose our hotel if you and your family have a chance to come back Nha Trang city. Best regards, Rigel Team

10/10 Excellent

Van Bong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Nha Trang
good service for family. people are friendly and well supported.
Stayed 1 night in Apr 2019
Response from Phuong Thao - Tracy on Apr 25, 2019
Dear Van Bong, Thank you so much for sharing your feedback with us which will be shared with the team. I was delighted to read that you felt satisfied with your stay. We are always striving for excellence and personal service, and it is very rewarding when our guests take the time to let us know they are pleased. We do look forward to the pleasure of welcoming you back to Rigel Hotel. Warm regards, Rigel Team

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Ms Phuong Thao - Tracy on Feb 13, 2019
Dear Artem, Thank you so much for giving us the highest high point which will be shared with the team. I was delighted to know that you felt satisfied with your stay. We are always striving for excellence and personal service, and it is very rewarding when our guests take the time to let us know they are pleased. We do look forward to the pleasure of welcoming you back to Rigel Hotel. Warm regards, Rigel Team

8/10 Good

Robin

Liked: Cleanliness, staff & service
Weekend in Nha Trang
Ett helt ok hotell, nära city. Men av närområdet fanns mer att önska, då det var byggplats runt hotellet. Servicen var helt ok men folket i baren kunde varit snäppet vassare. Spaet var över förväntan
Stayed 2 nights in Feb 2019
Response from Ms Phuong Thao - Tracy on Feb 10, 2019
Dear Robin, Thank you so much for choosing Rigel Hotel to stay when visiting Nha Trang. We are very glad to know that our services and facilities met your demands. Besides that, we also would like to send an apology to you for the inconvenience that you got when staying here. We hope that you still choose our hotel if you have a chance to come back Nha Trang city. Best regards, Rigel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Supert hotell
Kjempegod service og hjelpsomt personale. Veldig god frokost med mye utvalg. Hotellet ligger i gåavstand fra sentrum og stranda, men er skjermet fra støy og bråk. Absolutt til å anbefale!
Stayed 2 nights in Feb 2019
Response from Ms Phuong Thao - Tracy on Feb 10, 2019
Dear Sir/ Madam, Thank you so much for choosing to stay with us and for taking the time to give us your feedback. I am very glad to know how much you enjoyed the hotel staff, services throughout your stay at Rigel Hotel. I am sure that this feedback will be a great reward to our team members as we strive continuously to improve the quality of services. Once again thank you for your feedback. We look forward to welcome you back to Rigel Hotel in the nearest future. Sincerely yours, Rigel Hotel Team

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Har fått så mycket hjälp och service av personalen. Så bra.
Stayed 3 nights in Jan 2019
Response from Ms Phuong Thao - Tracy on Jan 23, 2019
Dear Linda, Thank you so much for sharing your feedback with us which will be shared with the team. I was delighted to read that you felt satisfied with your stay. We are always striving for excellence and personal service, and it is very rewarding when our guests take the time to let us know they are pleased. We do look forward to the pleasure of welcoming you back to Rigel Hotel. Warm regards, Rigel Team

10/10 Excellent

JOOYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굉장히 친절한 직원들
호텔주변이 공사중이라 진입로를 걸어다니기엔 좀 안좋지만 그것외에는 굉장히 좋습니다. 친절한 직원들과 청결상태등 서비스가 매우좋았습니다. 다만 조식은 간단하게 이용하시고 수영장은 기대하지마세요
Stayed 3 nights in Jan 2019
Response from Phuong Thao - Tracy on Jan 18, 2019
Dear JOOYUN, Warmest greeting from Rigel Hotel! Thank you very much for taking time to write a review on our page! We always try our best to give a memorable stay to all our guests. We are gladder to read how much you appreciated our facilities, and our service as well. The whole team looks forward to welcome you back with us. Best regards, Rigel Hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Phuong Thao - Tracy on Jan 14, 2019
Dear Sir/ Madam, Thank you so much for sharing your feedback with us which will be shared with the team. I was delighted to read that you felt satisfied with your stay. We are always striving for excellence and personal service, and it is very rewarding when our guests take the time to let us know they are pleased. We do look forward to the pleasure of welcoming you back to Rigel Hotel. Warm regards, Rigel Hotel

10/10 Excellent

TOYOHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コスパ抜群
コスパがとてもいい
Stayed 2 nights in Jul 2018
Response from Ms Phuong Thao - Tracy on Dec 8, 2018
Dear Toyohiro, On behalf of the entire Rigel Hotel and myself, thank you very much for your experience at Rigel Hotel. Our staff is delighted to hear that you had a wonderful time with us. Your feedback will be highly appreciated for us to improve along with the best. Looking forward to have pleasure of welcoming you back next time, Best Regards. Rigel Hotel Team

6/10 Okay

DONG-HO

Liked: Cleanliness, property conditions & facilities
쫌
도심에서 약간 떨어져있는 호텔 조식은 괜찮은편이나 중국인이 많다. 시설은 깨끗하나 조금 시끄럽다. 중국인 때문에 밤 11시가 지나는데 시끄럽게 했는데 제재하는 사람이 없다 좀 짜증난다. 분명히 체크인 할때 공항셔틀 예약 했는데 택시를 불러준다. 좀 어이가 없음
Stayed 1 night in Jul 2018
Response from Tracy on Jul 15, 2018
Dear DONG-HO, Thank you so much for choosing Rigel Hotel to spend your holiday! For all inconvenience and shortcomings you got during the time staying here, we would like to send you an apology. We hope that if you put your trust and choose our hotel once again, we will try our best to bring you a better service. Best regards, Rigel Hotel Team

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Tracy on Jan 26, 2018
Dear Sir/Madam, Thank you for choosing Rigel Hotel for your stay, We are very glad to received your valued comment. We will try our best to continue improving the property much better in future. If you have a chance to come back Nha Trang City, we hope to welcome you once again. Best Regards, Rigel Hotel Team

8/10 Good

Miika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Very clean, and nice staff. Kingsize bed really was super kingsize! The pool was on front of the entrance so not very private. A bit noisy because there was constraction Works around the hotel. Within walking distance of restaurants bars etc. Worth the money for us.
Stayed 4 nights in Jan 2018
Response from Tracy on Jan 23, 2018
Dear Miika, Thank you so much for choosing Rigel Hotel to spend your holiday! We are very glad to hear that you love our team and feel satisfied wtih our service. We hope that you could keep your faith and choose our hotel one more time when visiting Nha Trang next time. Best regards, Rigel Hotel Team

8/10 Good

merito, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備が充実しています
ビーチからは少し離れていますが、プールやマッサージ、ジムなど設備は充実していて、とてもホテルにいる時間が充実して過ごせます。また、清潔感もあり、従業員の対応もとても良いです。ぜひ、また使用したいです。
Stayed 2 nights in Nov 2017
Response from Tracy on Dec 3, 2017
Dear Merito, Thank you so much for choosing Rigel Hotel to spend your holiday! We are very glad to hear that you love our team and feel satisfied wtih our service. We hope that you could keep your faith and choose our hotel one more time when visiting Nha Trang next time. Best regards, Rigel Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very solid hotel. Location is surrounded by construction sites and not so attractive currently.
Stayed 4 nights in Nov 2017
Response from Tracy on Dec 2, 2017
Dear Sir/Madam, Thank you for choosing Rigel Hotel for your stay, We are very glad to received your valued comment. We will try our best to continue improving the property much better in future. If you have a chance to come back Nha Trang City, we hope to welcome you once again. Best Regards, Rigel Hotel Team

10/10 Excellent

SEOKJUN, SEOUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 갑의 호텔
12일간 장기투숙을 위해 조금이나마 저렴한 호텔을 찾던중 새로지은 호텔의 놀랄만한 가격을 보게되어 주저없이 선택했네요. 사진의 호텔보다 실제모습은 더 좋았고 슈퍼싱글 두개를 붙혀놓은 침대는 넓으면서 편안했습니다. 가장 만족스러웠던건 직원들의 고객응대였어요. 베트남에서 고객응대가 가장 빨랐던 호텔이지 않나 생각됩니다. 뭘 부탁해서 기다려본적이 없군요. 청소하시는 분들은 매일 2회이상 방에 방문하여 불편한게 없는지살폈고 매일 샤워 2회이상을 하면서도 젖은수건으로 닦아본적이 없네요.하루에도 몇번이고 타월을 갈아주십니다. 조식도 나름 입에 맞아 잘먹었구요. 비치까지 정확히 시간재봤는데 5분걸리더군요.한가지흠은 중국인 단체관광이 많아 로비가 시장이 되버린다는..조식도 9시이후에 가면 중국인들 별로 없으니 조용히 식사하실 수 있습니다
Stayed 10 nights in Nov 2017
Response from Tracy on Dec 3, 2017
Dear Seokjun, Thank you so much for your choosing Rigel Hotel for your stay, We really appreciate all your valued comments. This is actually the motivation for us to keep improving and developing our property. We hope that in near future, you could put your trust and choose us one more time when coming back to Nha Trang City. Best Regards, Rigel Hotel Team

8/10 Good

Wong, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fine hotel with walking distance to town centre
The staff in this hotel are friendly. Our room was big and comfortable. We had a good experience staying with Rigel Hotel. It was like coming home. Going to beach needs 10 minutes on foot. The hotel is certainly recommendable.
Stayed 4 nights in Nov 2017
Response from Tracy on Nov 29, 2017
Dear Wong, Thank you so much for choosing Rigel Hotel to spend your holiday! We are very glad to hear that you love our team and feel satisfied wtih our service. We hope that you could keep your faith and choose our hotel one more time when visiting Nha Trang next time. Best regards, Rigel Hotel Team

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Immer wieder gerne!
Sehr freundliches und hilfsbereites Personal. Spitzen Lage, ruhig, Zentrum und Strand schnell zu Fuß erreichbar. Sehr sauber. Große Auswahl beim Frühsstücksbuffet.
Stayed 3 nights in Nov 2017
Response from Ly Thanh Thien on Nov 28, 2017
Dear Annette, Thank you very much for choosing Rigel Hotel for your stay. We are very glad to receive all your valuable comments. In near future, we will keep improving as well as overcoming the difficulties to be better than the present. We hope to welcome you back one more time if you have chance to visit Nha Trang City again. Best Regards, Rigel Hotel Team.

10/10 Excellent

YC, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
해변까지는 5분 정도 걸어나가야 하지만 친절하고 깔끔해서 좋았어요
하루 26000원 정도의 가격에 묵어서 가성비가 너무 좋았어요. 생각보다 조식도 괜찮았고 깔끔하고 직원들도 친절합니다
Stayed 4 nights in Nov 2017
Response from Tracy on Nov 27, 2017
Dear Sir, Thank you very much for choosing Rigel Hotel for your stay. We are very glad to receive your valuable comments. We hope to welcome you back one more time if you have chance to visit Nha Trang City again. Best Regards, Rigel Hotel Team

10/10 Excellent

Kwai Yee Iris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
The tourist adviser very helpful to give informative idea. The location close to down town but no noisy. Very good occasion.
Stayed 3 nights in Nov 2017
Response from Ly Thanh Thien on Nov 20, 2017
Dear Kwai Yee Iris, Thank you for choosing Rigel Hotel for your stay, We really appreciate all your valuable comments. This is the motivation for us, all staff, to keep moving and improving the property much better. We hope that you could keep choosing us next time when visiting Nha Trang City. Best Regards, Rigel Hotel Team

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Big room and staffs are helpful
The hotel has bigger room comparing with other hotel. Just forget the stars. 4 stars is different standard here. But the staffs are helpful.
Stayed 6 nights in Oct 2017
Response from Tracy on Nov 8, 2017
Dear Sir/ Madam, Thank you very much for choosing Rigel Hotel for your stay, We really appreciate all your valuable comments. This is the motivation for us to keep improving our property better in near future. We hope that you could keep choosing our hotel when you have chance to visit Nha Trang City next time. Best Regards, Rigel Hotel Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
愉快的住宿
虽然不靠海但也很近，去逛街走路十分钟。酒店很新，该有的都有，房间大，服务人员热情，每天清洁，本来订了两晚后来再加三晚。
Stayed 3 nights in Oct 2017
Response from Ly Thanh Thien on Oct 29, 2017
Dear Sir/Madam, Thank you very much for choosing Rigel Hotel for your stay, We really appreciate all your valuable comments. In near future, we are trying to improve as better as possible for our property. We hope that you would keep choosing us for your trip next time. Best Regards, Rigel Hotel Team