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Reviews of Caves Coastal Bar & Bungalows

4.5 out of 5
Caves Coastal Bar & Bungalows
27 Mawson Close, Caves Beach, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 237 out of 374 reviews" "
Rating 8 - Good. 90 out of 374 reviews" "
Rating 6 - Okay. 29 out of 374 reviews" "
Rating 4 - Poor. 14 out of 374 reviews" "
Rating 2 - Terrible. 4 out of 374 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Petar

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff
Stayed 1 night in May 2024

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good staff the environment the place it self
Stayed 2 nights in May 2024

10/10 Excellent

MATTHEW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location. Beautiful beach. Excellent facilities and well appointed accommodation. Friendly staff. Nice restaurant food and beverage choices.
Stayed 1 night in Apr 2024

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient location, nice surroundings, adults only accomodation
Stayed 2 nights in Apr 2024

8/10 Good

Desmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truely lovely design. Unfortunately showing some outward signs of wear. Staff helpful. Bed mattress needs replacing in cabin 3..otherwise lovely.
Stayed 1 night in Mar 2024

4/10 Poor

Mark

Travelled with partner
No doors on the toilet or shower . The room smelled damp and mouldy. The buildings are rusty , maintenance is required.
Stayed 1 night in Mar 2024

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent would gladly stay again.
Stayed 2 nights in Mar 2024

8/10 Good

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy
Stayed 1 night in Feb 2024

10/10 Excellent

John

Travelled with partner
Liked: Amenities
The bungalow was spacious & well appointed with a large & comfortable bed. The outlook to the wetlands & beach was lovely & the amenities at the hotel bar/restaurant were great. Overall a great stay.
Stayed 1 night in Feb 2024

6/10 Okay

Nicola

Travelled with partner
Liked: Cleanliness, staff & service
The most important thing to know is that there is NO DOOR ON THE TOILET in the bungalows. Nothing to provide any privacy between the loo and the bed. There is also no privacy curtain in the property so your options are to either have the black out curtain drawn or have everyone walking past looking straight into your bedroom so no way to appreciate the view. This didn’t deliver what I would expect from a 4-star hotel- the only toiletries provided were two tiny tablets of hand soap, no shampoo, shower gel, etc. The air conditioning in our unit didn’t seem to work, and there were lots of cobwebs. The location is great but I would book elsewhere in future.
Stayed 3 nights in Feb 2024

10/10 Excellent

sara

Stayed 1 night in Feb 2024

10/10 Excellent

Rahel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the AO Bungalows. Very quiet and private. Great views. Bungalow was beautifully designed. Everything available for a great weekend away. Great pool. Bar/restaurant on site but never noisy.
Stayed 2 nights in Feb 2024

4/10 Poor

kim

Disliked: Cleanliness, staff & service, property conditions & facilities
Management needs changing. Rude beyond and very unhelpful. Four night stay. Three very unsatisfactory. Housekeeping basically non existent. Filthy decks and chairs and tables. No service for $400 a night at all. Having been five times I’ll now use my money elsewhere. Caves used to be great when management managed the issues which have unfortunately never changed. With a princess as a manager there’s no hope. Go elsewhere. Trust me !!!
Stayed 4 nights in Feb 2024

10/10 Excellent

Siu hung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely break at Caves
Stayed 3 nights in Feb 2024

10/10 Excellent

Febe

Stayed 2 nights in Feb 2024

4/10 Poor

ranee

Disliked: Cleanliness, staff & service, property conditions & facilities
Firstly they cancelled my booking a week prior to my stay and their excuse was that i didnt pay depsoit but booking through expedia was not mentioned any where about paying depsoit just pay full on day of check in, however paid depsoit as they requested as the rude lady on the phone had stated that she would not honour my booking till depsoit been made and bluntly had told me first in best dressed Secondly my partner had went to check in and to pay final balance and once again a very rude lady at reception had tried to tell my partner that nothing had been paid despite myself paying a $700 deposit which was not allocated to my booking. Thirdly, they wouldnt give my partner the room key as his name wasnt on the booking as it was in my name which was understandable. But when i had went there about an hour later collect room key i was told balance needed to be paid before they would give me the key depsite my partner already paying this. Fourth, toom sheeting had stains, blinds were so worn there were pin holed all the eay through, shower was disgusting with mould on grout in tiles. For the price i had paid i would not recommend espically their rude incompetent staff.
Stayed 3 nights in Feb 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness
Great location. Property had several issues. Wifi did not work, 4 TV's but none had an aerial so could not watch, the aircon could not cool down the house very weak.
Stayed 3 nights in Jan 2024

4/10 Poor

Marijana

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place badly needs maintenance repairs. Very limited facilities. I probably will not stay there again.
Stayed 2 nights in Jan 2024

6/10 Okay

Giuseppe

Stayed 1 night in Jan 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2024

6/10 Okay

Johnson

Liked: Cleanliness
Disliked: Staff & service
Annual Coastal Gettaway
The location was amazing. The bungalow was reasonably clean. Customer service by reception staff was very dissapointing. Zero care regarding the comfort and enjoyability of your stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Andrew

Stayed 1 night in Jan 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Vivine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing, the property was clean and kitchen was very handy with lots of appliances. parking was easy and available. nice walk to the beach
Stayed 2 nights in Dec 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a spa bungalow which had a great layout for just relaxing and looking out onto the beach. The bed was very comfortable & great deep tub. The location is great, although you have people walking on the boardwalk which can be noisy as kids from the upper condos seemed to like to play there. Outdoor Chairs were nice, but would have preferred a couch. I didn't order any food as there is a grocery store 5 min. away. I would recommend the bungalows, but request one that is farthest from the bar and walkway to the beach if you like quiet.
Stayed 2 nights in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, with a few odd drawbacks
- amazing location right in front of the beach - couples focused, very cute and cosy - restaurant is nice and good views - really nice bathroom and bedroom - beach itself is lovely and quiet - we stayed in the bungalows which is specific for couples, really nice However - - no breakfast options at all, directed to walk up the road to a cafe - no door to the toilet…? No privacy required here… bit odd… - absolute and horrendously TRASH WiFi. Beyond a joke really. Given there is pretty much zero mobile reception the WiFi is important - and it was pathetic
Stayed 2 nights in Dec 2023

8/10 Good

Daniel

Travelled with partner
Great place to stop by and enjoy food and drinks by the water, beautiful outdoor area. If you’re vegetarian, you’ve got a couple of good options if you’re stopping by. But if you’re staying at the Caves for a few nights like we did, and wanted to dine in most meals, the vegetarian options are pretty limited. Our room wasn’t well cleaned when we arrived, the bathroom floors in particular. The property looks like it could be refreshed, the steel beams were significantly rusted. The bungalows were quiet, private and beautiful and we enjoyed our time there.
Stayed 4 nights in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bungalow was amazing inside. Obviously being right on the beach the outside does show signs of the exposure to the elements. Super comfy bed. Proximity to the hotel and local cafes and beach all within 5 minutes walk is excellent. Pool area was a little disappointing. Tired old furniture and maintenance guy throwing buckets of chlorine in the pool while families were in there swimming at 4pm !!😳
Stayed 1 night in Dec 2023

8/10 Good

Nancy

Stayed 7 nights in Nov 2023

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed from Monday to Friday. Staff are friendly and accommodating, the bungalow was awesome, location is fabulous on the lagoon water and a short walk 100m to the beach. The area is private and the restaurant onsite is great for lunch and/or dinner, and for brekkies there are a couple of great coffee shops up the road or at the southern end of the beach. Would happily stay again.
Stayed 4 nights in Nov 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Valerie

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
Look we really liked the resort location right at Caves Beach. We were there for my daughter's wedding. All who stayed there felt that it really needs some TLC...fresh paint, carpets etc. More thorough cleaning of external areas is required. Rooms were comfortable and clean, beds were fine. Slat blinds needed repair.
Stayed 2 nights in Dec 2023

10/10 Excellent

Nikhil, West Pennant Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and lovely staff
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place thats close to beach , restaurants and bars .
Stayed 2 nights in Nov 2023

10/10 Excellent

Samantha

Stayed 2 nights in Nov 2023

8/10 Good

John Kevin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Scott, Cranebrook

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Pratika

Stayed 1 night in Aug 2023

10/10 Excellent

Sharon

Stayed 2 nights in Oct 2023

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole stay was fantastic, no complaints. Thank you 😊

2/10 Terrible

Brendan

Disliked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Oct 2023

10/10 Excellent

Esei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area and place is tidy and clean, great service and perfect place to relax and holiday. Loved the beaches so close to just walk there. Thank you
Stayed 2 nights in Oct 2023

4/10 Poor

Sarah

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Really disappointed on our stay. Arrived with tv and fridge not working, told staff in the morning and still had not repaired in the afternoon. No compensation was offered and staff were not helpful after multiple prompts. Will not recommend after the price we paid and quality of customer service.
Stayed 2 nights in Sep 2023

10/10 Excellent

Fan

Stayed 2 nights in Sep 2023