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Reviews of Watt Hotel Rahway, Tapestry Collection by Hilton

4 out of 5
Watt Hotel Rahway, Tapestry Collection by Hilton
1403 Irving Street, Rahway, NJ

Reviews

8.2

Very good

Rating 10 - Excellent. 293 out of 579 reviews" "
Rating 8 - Good. 129 out of 579 reviews" "
Rating 6 - Okay. 72 out of 579 reviews" "
Rating 4 - Poor. 43 out of 579 reviews" "
Rating 2 - Terrible. 42 out of 579 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This hotel was very nice but the big downside is there is no parking available. There is a lot around the corner, but the deck was large and it was a huge bummer lugging all my stuff around. I called the front desk to inquire about parking, and they directed me, but made no offer to take my bags upfront while I parked the car so far away.
Stayed 1 night in May 2024

6/10 Okay

Sepideh

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Luwei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 3 nights in May 2024

6/10 Okay

Manouchka

Stayed 2 nights in Apr 2024

6/10 Okay

Mike

Stayed 1 night in Apr 2024

10/10 Excellent

KELLY

Liked: Amenities
Very friendly staff
Stayed 2 nights in Apr 2024

4/10 Poor

Shanaea

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Wouldn’t go back though
Stayed 4 nights in Apr 2024

10/10 Excellent

Frankie

Liked: Cleanliness, staff & service, property conditions & facilities
Off street parking was a problem,but overall my stay was Excellent.
Stayed 1 night in Apr 2024

8/10 Good

Yvette

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was good with my stay room was good clean loved the bathroom. The roof top was closed I was bummed out I really wanted to enjoy time up there since the weather was good. I had to pay for parking I was not happy about this. That information should be bolded in the description on Expedia other than this our stay was good.
Stayed 1 night in Apr 2024

10/10 Excellent

David, West

Liked: Amenities
All was well.
Stayed 4 nights in Mar 2024

10/10 Excellent

Charley

Stayed 2 nights in Apr 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Rachid

Stayed 1 night in Mar 2024

10/10 Excellent

paola

Stayed 2 nights in Mar 2024

10/10 Excellent

Rachid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful, i just wish that for the price i paid for my room that a microwave or tefrigerator was included. Also i paid for bottle waters downstairs and brought them to the room; however when the turn down service was completeed while i was out they took my water bottles and only left the ones i had drank from. Even though i had paid for them . It was probably a simple mistake but it should be something they are a bit more aware of in the future. Overall the stay was quiet pleasant and the staff was pleasant as well.
Stayed 3 nights in Mar 2024

4/10 Poor

Manuel, Weyers Cave

Travelled with family, Business traveller
Disliked: Staff & service
Do not include the parking so you have to paid everything time you go out and come back. Very poor lighting in the room i was trying to do some work and lighting was very poor for me to do my job
Stayed 2 nights in Mar 2024

10/10 Excellent

Francisco

Stayed 2 nights in Feb 2024
Response from Raj on Feb 27, 2024
Dear Francisco, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share 5 Star ratings to other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

4/10 Poor

Jules

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Response from Raj on Feb 27, 2024
Dear Jules, We appreciate your feedback from your recent stay at The Watt. We regret that there were aspects of your stay that did not meet your expectations but are grateful for the opportunity to understand how we can improve.Sincerely,Raj KapadiaGeneral Manager

10/10 Excellent

Kristina

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Meh
I want this hotel to be great but it's fair to middling. The rooms are big but they have terrible lighting. The windows are filthy on the outside, so any view that one might have is really distorted, and I've stayed there twice and saw that the window shades developed small tears in the same spot, so there's clearly something not right there. The in-room coffee bar isn't always maintained. I found it odd that there are no extra blankets or pillows kept in the rooms, even though there is plenty of space in the overly-long closet for a small storage bin to hold these items. And the internet is quirky. That said, the overall look of the hotel is sleek and modern, the rooms and the common areas are tidy and clean, and the staff is friendly and helpful. If you need to stay in downtown Rahway for business or personal visits, this is the place to be. For me, the location is the thing that will keep me coming back but otherwise... meh.
Stayed 1 night in Feb 2024
Response from Raj on Feb 27, 2024
Dear Valued Guest,Thank you for reviewing your recent stay with us. We regret that your concerns were not properly addressed during your time with us. We do try to offer alternatives anytime a guest is not satisfied and apologize that we missed the opportunity to rectify. Your feedback is very important and all guests comments are utilized to improve our Hotel and our Team.Sincerely,Raj KapadiaGeneral Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stop on the way to NYC
Overall our stay was very good. The room was clean, comfortable and very quiet (despite overlooking Rahway train station). The lobby and bar area would benefit from regular cleaning and overall facelift.
Stayed 1 night in Feb 2024
Response from Raj on Feb 4, 2024
Dear Valued Guest, We are delighted to hear how enjoyable your stay was with The Watt Hotel. Thank you for taking the time to share your kind words to other travelers. We look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

10/10 Excellent

Alondra

Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Raj on Jan 29, 2024
Dear Jane, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your kind words to other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

10/10 Excellent

Jane, Linden

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I love the aesthetics, live band and the bar area on this property♥️
Stayed 1 night in Jan 2024
Response from Raj on Jan 29, 2024
Dear Jane, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your kind words to other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

8/10 Good

Raidinys

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Raj on Jan 29, 2024
Dear Jane, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your kind words to other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

4/10 Poor

Lisa

Travelled with family
Disliked: Property conditions & facilities
It was cold, very noisy hotel
Stayed 2 nights in Jan 2024
Response from Raj on Jan 29, 2024
Dear Valued Guest, We appreciate your feedback from your recent stay at The Watt. We regret that there were aspects of your stay that did not meet your expectations but are grateful for the opportunity to understand how we can improve.Sincerely,Raj KapadiaGeneral Manager

8/10 Good

Wealtha

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice experience. Location is great for eateries and access to NYC. I didn't like that there wasn't a mini fridge in the room and I had to travel to another floor for ice. Other than that I enjoyed my stay.
Stayed 2 nights in Jan 2024
Response from Raj on Jan 29, 2024
Dear Valued Guest, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your kind words to other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

10/10 Excellent

jhoan

Stayed 1 night in Dec 2023
Response from Raj on Jan 29, 2024
Dear Jane, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your kind words to other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

10/10 Excellent

Isaiah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Raj on Dec 29, 2023
Dear Valued Guest, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your kind words to other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Raj on Dec 19, 2023
Dear Valued Guest, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your ratings to other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

10/10 Excellent

Joyce

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property itself was inviting, friendly, and warm. Anthony, Sabrina and Deja were incredible hosts. The bartenders at the bar were cordial and drinks were fabulous. Lastly, Chef Jeffrey was engaging and fun!! I will certainly make it a point to try and stay at the Watt Hotel again soon. I was in Raway on business and only live a half hour away, but would love another getaway at this handsome hotel.
Stayed 1 night in Dec 2023
Response from Raj on Dec 19, 2023
Dear Joyce,We really appreciate the time that you have taken to give your feedback on the level of service that was received during your stay. Here at The Watt Hotel, our staff focuses on giving only the best service to all of our guests, and I am so happy to hear that your experience was such a positive one. Thank you again for taking the time to write a review allowing other potential guests to read of the great service you received. We look forward to seeing you in the future!Sincerely,Raj KapadiaGeneral Manager

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Raj on Dec 19, 2023
Dear Valued Guest, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your5 Star ratings with other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

6/10 Okay

To New

Disliked: Amenities
Close to train station, dining, liked the bar area and hotel location.
Stayed 2 nights in Dec 2023
Response from Raj on Dec 19, 2023
Dear Valued Guest, We are delighted to hear how enjoyable your stay was with The Watt Hotel. Thank you for taking the time to share your kind words to other travelers. We look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

4/10 Poor

Grashal

Disliked: Cleanliness, amenities, property conditions & facilities
The property itself was connected to a garage which was great because parking on the street is nonexistent. However to say this is a fairly newer hotel the rooms are horrible. At this point I think the housekeepers just come in and make the beds then leave. Every inch of the place had hair from previous hotel guests from the front door to the bathroom to the bed. The bathroom itself needs a thorough cleaning. The furniture is very dusty. Honestly this was one of the worst places I’ve stayed in NJ.
Stayed 2 nights in Dec 2023
Response from Raj on Dec 19, 2023
Dear Valued Guest,Our goal is to provide each guest with the best service and accommodations possible, so it's tough to hear that you were left unhappy after your stay with us. What you’ve described isn’t reflective of the standard to which we hold ourselves, and I’m disappointed to know that we missed the mark during your visit. However, your feedback is much appreciated as we are always looking for ways to improve our guest experience.If you have a future need to return to Rahway, please contact me personally so I could meet and sincerely apologize for the inconvenience caused. We hope to welcome you back. Warm regards,Raj KapadiaGeneral Manager

10/10 Excellent

Frantz

Stayed 2 nights in Nov 2023
Response from Raj on Dec 19, 2023
Dear Valued Guest, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your ratings to other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great vibes at the bar.
Stayed 1 night in Nov 2023
Response from Raj on Dec 19, 2023
Dear Valued Guest, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your kind words to other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was my only problem but overall great place to stay
Stayed 2 nights in Nov 2023
Response from Raj on Dec 19, 2023
Dear Valued Guest, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your kind words to other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

8/10 Good

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Raj on Dec 19, 2023
Dear Valued Guest, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your kind words to other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

10/10 Excellent

Ana

Liked: Staff & service, amenities, property conditions & facilities
Very caring of customers and great atmosphere.
Stayed 2 nights in Nov 2023
Response from Raj on Dec 19, 2023
Dear Valued Guest, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your kind words to other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Place was very nice especially the lobby only issue is the rooms are a little dark and walls are very thin
Stayed 1 night in Nov 2023
Response from Raj on Dec 19, 2023
Dear Valued Guest, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your kind words to other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

8/10 Good

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were so comfortable and the pillows were amazing. I actually asked to purchase some!
Stayed 1 night in Nov 2023
Response from RK on Nov 10, 2023
Dear Michael, We are delighted to hear how enjoyable your stay was with The Watt Hotel. Thank you for taking the time to share your kind words to other travelers. I do agree our Bear Mattresses and pillows are most comfortable for a great night rest. I am glad you found your accommodations to be well suited and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The lobby/bar area became a club at night with extremely loud music. People not staying at the hotel were able to come in.
Stayed 1 night in Oct 2023
Response from RK on Nov 10, 2023
Dear Anna, We are delighted to hear how enjoyable your stay was with The Watt Hotel. Thank you for taking the time to share your kind words to other travelers. Our lounge spaces offer wide variety of bands mainly jazz on Friday, Saturday nights and Salsa lessons and entertainment on Sunday nights which seems to be really popular for lot of locals as well as our hotel guests. I am so glad you were able to enjoy the collaborations. Warm regards,Raj KapadiaGeneral Manager

10/10 Excellent

Kinga

Stayed 2 nights in Oct 2023
Response from Raj on Dec 19, 2023
Dear Valued Guest, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your kind words to other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

8/10 Good

Dennis

Stayed 1 night in Oct 2023
Response from Raj on Dec 19, 2023
Dear Valued Guest, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your kind words to other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

6/10 Okay

Pamela

Stayed 1 night in Oct 2023
Response from Raj on Nov 2, 2023
Dear Pamela, We are delighted to hear how enjoyable your stay was with us. Thank you for taking the time to share your ratings to other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

10/10 Excellent

Dale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Raj on Oct 21, 2023
Dear Dale,Dear Melissa,We are delighted to hear how enjoyable your stay was with The Watt Hotel.Thank you for taking the time to share your feedback to other travelers. We look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Raj on Oct 4, 2023
Dear Russell, We are delighted to hear how enjoyable your stay was with The Watt Hotel. Thank you for taking the time to share the 5 Star ratings to other travelers. We look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like that you had to pay for parking.
Stayed 1 night in Sep 2023
Response from Raj on Oct 4, 2023
Dear Curtis, We are delighted to hear how enjoyable your stay was with us. We understand the frustrations with parking where street parking could be a hassle however I am glad the parking garage worked in your favor which was nominal of 14 for 24 hours. Thank you for taking the time to share your kind words to other travelers and look forward to welcoming you back in the near future.Warm regards,Raj KapadiaGeneral Manager