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Dear Peter, Thank you for choosing Courtyard Newark Liberty International Airport for your recent stay. We are pleased to know that our location served your needs well. It was our pleasure to host you and we look forward to welcoming you back in the future.Best Regards, Adolfis Pimentel, General Manager
Dear Vera, Thank you for rating your stay. We hope your overall visit was pleasant. However, we regret if there were any issues that kept it from being perfect. We appreciate you choosing our hotel, and we hope you will return for the exceptional experience we are known for providing.Best Regards, Adolfis Pimentel, General Manager
6/10 Okay
Pierre
May 5, 2024
Liked: Staff & service
Pierre
Stayed 1 night in Apr 2024
Response from General Manager on May 7, 2024
Dear Pierre, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Best Regards, Adolfis Pimentel, General Manager
6/10 Okay
ELIZABETH
May 5, 2024
ELIZABETH
Stayed 2 nights in May 2024
Response from General Manager on May 7, 2024
Dear Elizabeth, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area. Best Regards, Adolfis Pimentel, General Manager
8/10 Good
Adam
May 4, 2024
Liked: Cleanliness
Adam
Stayed 1 night in Apr 2024
Response from General Manager on May 5, 2024
Dear Adam, We are happy you chose Courtyard Newark Liberty International Airport for your recent visit. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area. Best Regards, Adolfis Pimentel, General Manager
Dear Camilar, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience with us at Courtyard Newark Liberty International Airport. We look forward to welcoming you back on your next visit. Best Regards, Adolfis Pimentel, General Manager
10/10 Excellent
clint
Travelled with partner
Apr 27, 2024
Liked: Cleanliness, staff & service, amenities
wet carpet and then outside fresh mulch smelled horrible
clint
Stayed 1 night in Apr 2024
Response from General Manager on Apr 28, 2024
Dear Clint, Thank you for the positive rating. We are glad you had a pleasant overall experience. However, we apologize for the inconvenience caused by the wet carpet and the unpleasant smell of the fresh mulch outside. Your feedback is valuable, and we'll address these issues promptly to ensure a more enjoyable stay for our future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for an even better experience. Best Regards, Adolfis Pimentel, General Manager
Dear Diane,Thank you for your kind words. We are delighted that you had a pleasant stay with us and found our hotel clean and convenient. We hope to welcome you back soon to Courtyard Newark Liberty International Airport for another enjoyable experience.Best Regards,Adolfis PimentelGeneral Manager
Dear Rick, We are flattered by your generous review of Courtyard Newark Liberty International Airport. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest again whenever your travels bring you back to the area. Best Regards, Adolfis Pimentel, General Manager
Dear Greg, On behalf of our team at Courtyard Newark Liberty International Airport, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you as our guest and we look forward to continue being your hotel of choice whenever you return to Newark.Best Regards, Adolfis Pimentel, General Manager
10/10 Excellent
Steven
Apr 17, 2024
Steven
Stayed 1 night in Mar 2024
Response from General Manager on May 7, 2024
Dear Steven, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard Newark Liberty International Airport; we hope to see you again soon. Best Regards, Adolfis Pimentel, General Manager
10/10 Excellent
Alyssa
Apr 16, 2024
Liked: Cleanliness, staff & service
Alyssa
Stayed 1 night in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Alyssa, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard Newark Liberty International Airport.Best Regards, Adolfis Pimentel, General Manager
Dear Kevin, Thank you for choosing to stay with us and for sharing your rating. Your comfort and satisfaction are paramount to us, and we regret if any part of your experience fell short of expectations. We would be honored to welcome you back and provide you with the exceptional hospitality we are known for, ensuring a truly enjoyable time during your next visit.Best Regards, Adolfis Pimentel, General Manager
10/10 Excellent
Denise
Apr 6, 2024
Denise
Stayed 1 night in Apr 2024
Response from General Manager on Apr 26, 2024
Dear Denise,We are delighted you enjoyed your stay at Courtyard Newark Liberty International Airport. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to our area.Best Regards,Adolfis PimentelGeneral Manager
Not much in the area, so be prepared to order in food for dinner or grab something from the airport before you arrive. Shuttle was easy and quick (both ways). You hear a couple of flights arriving until about 8pm, then it's quiet.
Laura
Stayed 1 night in Mar 2024
4/10 Poor
Cari
Travelled with family
Mar 16, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were disappointed the pool wasn’t opened and it wasn’t communicated in advance. Several of the outside doors were propped open making me concerned about safety.
I was charged an incidental fee of $ 50.00 and until now it is on my pending charges. I was advise that they will be refunding the said charge when I ask about it upon check out.
I also thought that breakfast is included upon our stay, it is not.
This hotel was clean and had easy access to Newark. The walls were a little thin as I could hear my neighbor’s TV but they were respectful of the time of night.