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Reviews of Made Hotel

3.5 out of 5
Made Hotel
44 W 29th St, New York, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 223 out of 310 reviews" "
Rating 8 - Good. 58 out of 310 reviews" "
Rating 6 - Okay. 19 out of 310 reviews" "
Rating 4 - Poor. 5 out of 310 reviews" "
Rating 2 - Terrible. 5 out of 310 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wilm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location, fantastic & super friendly staff, superb amenities (loved the rooftop bar and coffee lounge). Didn’t want to leave! Will return again and recommend to everyone!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Melika

Stayed 2 nights in Apr 2024

10/10 Excellent

kar wai

Stayed 1 night in Apr 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly welcoming staff when I checked in late at night. Evening reception hour. Room spotlessly clean, modern, very comfortable bed. The beds are on low platforms so if mobility issues are a concern it’s not the hotel for you. Amazing bathroom products. Easy walkable midtown location. The coffee shop was always busy when I was coming and going though I never had the chance to try it. Would definitely stay again if wanting to be in lower midtown area.
Stayed 2 nights in Apr 2024
Response from Made - Front Desk Team on Apr 18, 2024
Thanks for the amazing review!

10/10 Excellent

Rae

Travelled with family
Liked: Amenities, property conditions & facilities
An excellent place to stay, easy access to rest of Manhattan...quiet at night and clean...would highly recommend...
Stayed 4 nights in Apr 2024
Response from Made - Front Desk Team on Apr 18, 2024
Thanks for the amazing review!

8/10 Good

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel was really nice and the staff was incredibly helpful and friendly. The ambiance and decor was really cozy. It’s conveniently located close to many tourist attractions and is walkable to various neighborhoods. And we really liked the lobby bar and the coffee shop. The reason I can’t give it five stars is because the room was too small for us and there was no storage to keep our belongings out of the way, so it became a bit cramped with our luggage and belongings. However, it would be perfect for a minimalist and/or solo traveler. If you travel heavy— these rooms probably aren’t for you! In addition, while I have noticed this becoming a trend in hotels recently, the lighting was very dim— especially near the mirrors— it literally felt like you were getting dressed in the dark. My wife had to go out and buy a mirror so she could use the natural light from the window to get ready every morning. Another reason I’m unable to give it a five star rating is because of the noise. Street noise is one thing— especially in NYC— however, on more than one occasion, my wife and/or I were woken up in the middle of the night by someone vacuuming. You could also hear those in the neighboring rooms. Lastly, we happened to notice our bedding was stained. Not the end of the world; however, considering how much they charge for these rooms, I would not expect to have stained duvet.
Stayed 7 nights in Mar 2024

10/10 Excellent

Tracy, Wilmington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were so cute! Right near a subway station and lots of places to eat. The staff was so friendly especially Pricilla. Will definitely stay there again!
Stayed 2 nights in Mar 2024
Response from Made - Front Desk Team on Apr 18, 2024
Thanks for the amazing feedback!

10/10 Excellent

Alanah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the sign for the hotel is on the pavement infront of the building which made it hard to find, it was an amazing stay. The hotel offers complementary happy hours each day in the lobby as well as unlimited complementary coffee and hot chocolate from the coffee bar in the lobby. Staff were helpful. Room was clean and quaint. Over all 10/10 experience and will definitely stay again!
Stayed 2 nights in Mar 2024
Response from Made - Front Desk Team on Apr 18, 2024
Thanks for the amazing review!

6/10 Okay

Tomasz

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Made - Front Desk Team on Feb 27, 2024
Thanks for the great score!

10/10 Excellent

Kalin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Made - Front Desk Team on Feb 21, 2024
Thank you for the amazing score!

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Great location. Great view. Simply amazing. Could not recommend more!
Stayed 3 nights in Jan 2024
Response from Front Desk - Made Team on Feb 8, 2024
Thanks for the amazing feedback! See you next time.

8/10 Good

Bertha

Stayed 2 nights in Dec 2023
Response from Made - Front Desk Team on Feb 27, 2024
Thank you for staying with us Bertha!

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay! Damien and Chaz are awesome! Incredibly comfortable bed and a great location! Coffee and lobby bar are rad! Loved it!
Stayed 2 nights in Dec 2023
Response from Kaylin - Front Desk Team on Feb 8, 2024
Thanks for the amazing feedback. See you next time!

10/10 Excellent

Stéphan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Made - Front Desk Team on Feb 21, 2024
Thank you for the amazing score!

10/10 Excellent

Emiliano

Stayed 2 nights in Dec 2023
Response from Made - Front Desk Team on Feb 21, 2024
Thank you for the amazing score!

10/10 Excellent

George

Stayed 1 night in Dec 2023
Response from Made - Front Desk Team on Feb 21, 2024
Thank you for the amazing score!

10/10 Excellent

Kayla

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff with clean and thoughtfully laid out rooms. Free coffee and daily happy hour was a nice touched. Location was perfect. We will be back!
Stayed 2 nights in Dec 2023
Response from Made - Front Desk Team on Jan 9, 2024
Thanks for the amazing feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Made - Front Desk Team on Feb 21, 2024
Thank you for the amazing score!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Made - Front Desk Team on Feb 21, 2024
Thank you for the amazing score!

10/10 Excellent

Andrew J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was tiny, so if you're traveling with someone, be sure you're comfortable with them. Fantastic hotel staff and location
Stayed 3 nights in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, Great Bed, everything clean.
We had a great stay. The staff was exceptional in all aspects - bars, breakfast, check-in. A - few quick comments about comfort, knowing we had a standard or small room. 1. The bed was fantastic. perhaps the best-bed-ever. 2. The lighting was substandard. nearly everywhere. In the room, in the bathroom, in the elevator, 3. The bathroom was not conducive to normal prep -again with the designer sink, low counter, poor lighting. We loved the soaps, lotions, etc. Loved the shower, and staff was exceptional. We recommend, and will be back.
Stayed 3 nights in Dec 2023

10/10 Excellent

Nohelia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern & clean ! Loved the bar & coffee shop inside the hotel . Walkable to time square & Rockefeller . Would stay here again.
Stayed 3 nights in Dec 2023
Response from Made - Front Desk Team on Jan 9, 2024
Thanks for the amazing feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Loads of noisy neighbors
Hotel was centrally located for everything I had planned, so it was convenient. Front desk staff and service staff were friendly. Bar and cafe staff less so. Shower had nice water pressure and water got hot fast. Bed provided good support, but pillows did not. Pillows fell flat. Rooms are said to be soundproof, but can still hear cars honking, sirens, and all the noisy neighbors including a family with a screaming child, a couple with a barking dog, and a couple that was cursing each other out for hours. Curtains were not blackout. Was expecting robes and slippers in room, but it looks like they needed ro be requested. Room temperature was easy to adjust. Only one elevator was working the entire weekend. Wound up taking the stairs to traverse the dozen floors. For a 4-star hotel that charges nearly $800/night, I was expecting a restful weekend, but it was a bit exhausting.
Stayed 2 nights in Dec 2023

10/10 Excellent

Christina

Stayed 1 night in Dec 2023
Response from Made - Front Desk Team on Feb 21, 2024
Thank you for the amazing score!

10/10 Excellent

Sergey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Well-maintained. Would stay again.
Stayed 2 nights in Dec 2023

8/10 Good

Nigel

Travelled with partner
Liked: Staff & service, amenities
This is a very good hotel where the staff are the highlight; Lucas especially went out of his way to help us change rooms to allow my partner to have a more comfortable stay. Wine hour and filter coffee are really nice touches. Some bottled water should be available each day in the rooms without charge. Having bottled water from New Zealand to purchase makes for very poor environmental sustainability credentials. One of the two lifts was out of service for 4 days during our stay which was very inconvenient. Comfortable bed, poorly draining wet room (rest of the room floods as the tiles don’t drain along a slope), but good heating and AC. This is a good hotel which could be great with some adjustments.
Stayed 6 nights in Nov 2023
Response from Kaylie on Nov 28, 2023
Thank you for your thorough review! Next time you stay, feel free to ask for filtered water at the front desk.We do apologize for the elevator being out during your stay. We are working on getting it fixed as soon as possible!

10/10 Excellent

MaryBeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made Hotel provided a modern, stylish, immersive NYC stay. Tucked into the middle of a bustling block in Chelsea, the energy of the city doesn't stop when you enter the hotel. The front desk is positioned between a coffee cafe, which seemed popular with locals and offered free drip coffee to hotel guests, and a wine bar that attracted a nightly crowd. The hotel also features a below-street-level tapas restaurant and rooftop tiki-themed lounge with a mellow vibe. The hotel staff will make you feel like you fit right in to this hip urban scene. Check-in was a breeze, our room was ready early, and they went above and beyond to recognize my sister's birthday. Our 3rd floor room was a page from an interior design magazine. A clean, modern space that faced an old brick building with potted plants, bird feeders, and enchanting doves on its fire escape. It was like gazing at a living painting. Only one word of caution to future guests, sounds carry through these hotel room walls.
Stayed 2 nights in Nov 2023
Response from Kaylie on Nov 28, 2023
Thank you MaryBeth! We're glad you enjoyed your stay and we appreciate the detailed review!

4/10 Poor

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a good nights sleep, don’t stay at this hotel. 2 out of the 4 nights we were disturbed by people in the next room at 3am setting the fire alarms off by smoking weed in the corridors, which then set the room alarm off and the smell crept under our door and lingered. It was quite frightening, as we couldn’t get hold of anyone at the front desk to check what was going on. The walls are paper thin and you can hear everything!! There needs to be more security at night time, monitoring who enters the hotel rooms with the guests!! As I’m convinced there were non residents with guests one evening in the room next door, it really wasn’t pleasant especially being a woman on my own. Such a shame, as this is a lovely vibrant hotel with great staff.
Stayed 4 nights in Nov 2023

10/10 Excellent

Dillon

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Vanessa

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The location was convenient. The room was a little weird. There wasn’t a safe or fridge, and the shower soaked a majority of the bathroom.. but overall it was a nice place to stay at
Stayed 2 nights in Nov 2023
Response from Kaylie on Nov 28, 2023
Thank you for your review Vanessa! Our rooms do have safes in the drawer under the bed, and minifridges are available upon request. You can always feel free to ask for anything you need, and we hope to see you here again!

8/10 Good

William Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

4/10 Poor

Bradley

Travelled with family
Disliked: Cleanliness, staff & service
Staff rude and unhelpful on front desk. Hotel almost evacuated due to guests smoking weed in rooms. Alarms going off in room, called front desk. Vague and abrupt. Room was overlooking smoking area. Smell of weed got through even with windows shut. Cleaning staff made up bed, that was it. The street now feels unsafe and stinks of weed. There’s a smoking shop everywhere you look. Rude barmaid upstairs, very abrupt and unwelcoming. Room was noisy. Kept awake with street noise, toilets flushing, other people showering and walking around. We stayed at the made in 2019 and had a fantastic experience. So much so that we returned this time out of all hotels in New York. Disappointed is an understatement.
Stayed 8 nights in Nov 2023

10/10 Excellent

sangjoon, chantilly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique interior
Stayed 2 nights in Nov 2023

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Kirra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are beautiful and the bed are soft
Stayed 1 night in Nov 2023

10/10 Excellent

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Andrew

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish, modern, vibrant. Tons of locals come in to the coffee shop and lobby bar, but the place does a great job of prioritizing guests. Rooms are Manhattan-sized to be sure, but are functional and clean. Overall excellent stay.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kain

Stayed 4 nights in Oct 2023
Response from Kaylie on Oct 23, 2023
Thank you!

10/10 Excellent

Jonny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel. An absolute gem of a find!
Stayed 5 nights in Oct 2023
Response from Kaylie on Oct 23, 2023
Thank you Jonny! Hope to see you again next time you're in town!

6/10 Okay

Sebastian

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
A solid 3 out of 5
I had multiple niggles during my stay which leaves me wondering why this place gets such rave reviews. I wont be staying again mostly because you can hear the neighbours and anyone in the hallway like they are in the room. Not great.
Stayed 6 nights in Oct 2023

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Kaylie on Oct 23, 2023
Thank you Alicia!

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel!
Stayed 1 night in Sep 2023
Response from Kaylie on Sep 19, 2023
Thank you Danielle!

6/10 Okay

Sherri

Travelled with partner
Liked: Cleanliness, staff & service
alarms kept going off. Toilet flush ran continuously halls very loud
Stayed 3 nights in Sep 2023

6/10 Okay

CHRISTIAN

Stayed 1 night in Jul 2023

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2023
Response from Kaylie on Oct 23, 2023
Thanks Samantha!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Check In was quick and room was great with a very comfy bed. AC took a while to cool room down even on lowest temp, that was the only asterik to an otherwise flawless stay. Would visit again.
Stayed 1 night in Jul 2023
Response from Kaylie on Oct 23, 2023
Thank you Chris!