Search Chalets in New Quay

"What a great hotel! Every single member of staff was friendly and helpful. The family room (for me, my husband and my two uni-aged kids) was spacious and spotless. The bathroom gleaming clean. The mattresses were very comfortable, soft and hard pillows provided, beautifully laundered bed linen too. Little details -- like the hairdryer attached to the mirror, and a standing fan (which we had to use as it was a hot night), and a fridge -- showed that the management are really thinking about the customer's needs, and trying to provide a service like more established hotel chains. The breakfast was excellent, lots of choice, a huge full English with perfect poached eggs, kippers for my pescatarian kids, served by conscientious restaurant staff. There is a gorgeous view of the sea from the restaurant terrace. I asked at the the bar in the evening if we could have some plates to take up to our room because we had a birthday cake for my daughter. The lady working there was so thoughtful, she gave us forks and napkins too -- just a simple thing but it's those little acts of customer care that make a hotel experience perfect. We were here only for one night, but we will definitely return for longer at some point -- we all loved this hotel."

"The service was excellent: really welcoming and also took the trouble to send some belongings that we left behind. "

"Very peacefully place and friendly staff. Really enjoyed my stay here. "

"."

"Everything was perfect. Few things could be improved yet: the tap in the bathroom could be less hard to operate."

"Stayed 2 nights as we were dj ing at the Grannell saturday night which is 3 hours from home. Key code system on all doors which is easy to follow. Rooms were clean and have tv, tea coffee facilities, also lots of hanging space. Beds were comfy. This is a pub with a restaurant, we dined twice and the food was phenomenal, the sunday carvery was excellent. Good choice of drinks. The whole team and regulars made us feel welcome for the whole time we were there. The staff and management couldnt do enough for us to make our stay enjoyable. The function room is really pretty. We will definitely be staying again when over there working next"

"Excellent "

"Lovely room, overlooking the sea. Comfy bed. Very clean. "

"Very friendly and welcoming."