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Reviews of Leisure Inn

3.5 out of 5
Leisure Inn
Lot 9 Main & Theatre Alley, New Amsterdam, Berbice

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 53 reviews" "
Rating 8 - Good. 15 out of 53 reviews" "
Rating 6 - Okay. 12 out of 53 reviews" "
Rating 4 - Poor. 7 out of 53 reviews" "
Rating 2 - Terrible. 6 out of 53 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ederle Lord, Jamaica

Liked: Cleanliness, staff & service, amenities
The shower area leaked over the floor basin into the room 306
Stayed 1 night in May 2024

6/10 Okay

Guyamchand

Stayed 1 night in Apr 2024

2/10 Terrible

Justice, Seattle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
poor service. nosey workers followed us to the room listening in on our conversation. hearing all kinds of noises at night. the toilet overflowed and the shower water wouldn't go down. and the guy was sooo rude maid service really didn't clean the room well. I will never recommend this place to anyone ever. this place doesn't look like anything in the pictures. rooms all ran down the pool wasn't clean. I paid almost a $1000.00 US dollars for this place. It was more like a motel, or lodge place that had some shady characters lurking around. there was yelling, loud talking, kids playing. NEVER AGAIN
Stayed 1 night in Feb 2024

2/10 Terrible

Justice, Seattle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent close to $1000.00 US dollars to stay here and it was horrible. The staff don't want to work. the noises throughout the night. maid service half do their job. they don't fix anything and are very rude ...pool was nasty..then try to charge you for extras like soap, washing clothes, and towels that should have already been provided for what I am paying. I always felt like I was being watched. False advertising the place doesn't look like anything in the photos, very disappointing. DO NOT STAY HERE. ITS A RIP OFF
Stayed 5 nights in Feb 2024

10/10 Excellent

Hema, Ocoee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant environment!!
Stayed 1 night in Jan 2024

2/10 Terrible

Kunal

My entire family of a lot people had reservations and they confirmed our reservations the week before and then all of sudden they lied and said there was a glitch in the system and they didn’t see our reservations. They couldn’t accommodate us.
Stayed 8 nights in Nov 2023

8/10 Good

Nandkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 6 nights in Sep 2023

4/10 Poor

Shaun

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Things continued to break such as plumbing, air conditioning, and wifi.
Stayed 8 nights in Sep 2023

6/10 Okay

Jenny

Stayed 4 nights in Aug 2023

8/10 Good

BOMOHAN

Liked: Property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Manisha

Stayed 3 nights in Jul 2023

6/10 Okay

Ashim

The bed was comfortable, and staff needs a little bit more training in hotel etiquette. Room was overall clean. However there was no refrigerator, and the chiller doesn’t give the required temperature necessary and the water in shower doesn’t clear out completely, without having to use a swabber.
Stayed 2 nights in Jul 2023

6/10 Okay

Selma

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The property is good, but it needs a bit of maintenance. The sheets were dirty. Not enough bath towels for 3 guests.
Stayed 1 night in Jul 2023

4/10 Poor

Harry

Travelled with family, Travelled with group
Show drain was stopped up
Stayed 1 night in Jun 2023

6/10 Okay

Nalini

Travelled with family, Business traveller
Liked: Staff & service
The staff is nice and responsive including the day/night security staff. The hotel needs a major fix up.There is limited options in this area and we were not expecting a 4 star.
Stayed 2 nights in May 2023

8/10 Good

Joyann

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facility.. spacious suite . The staff was courteous. Room was clean, cool and comfortable.. breakfast was delicious
Stayed 1 night in May 2023

8/10 Good

June

Travelled with partner
Liked: Cleanliness, staff & service
Staff very friendly and helpful.
Stayed 2 nights in Mar 2023

10/10 Excellent

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Uneeda

Business traveller
Liked: Property conditions & facilities
Music was too loud from the bar, could hear it loudly in my room. Ask the staff to change my room or slow down music, they ignore me. I check out coudnt stay!
Stayed 1 night in Jan 2023

4/10 Poor

Aftabay

Liked: Cleanliness, staff & service, amenities
I did not like the way the breakfast was set out especially for vegetarians and not much of a choice a more better breakfast buffet would be a kick of for the hotel
Stayed 1 night in Jan 2023

10/10 Excellent

NASIR

Stayed 6 nights in Nov 2022

10/10 Excellent

Navindra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place Very comfortable an clean
Stayed 4 nights in Sep 2022
Response from Khat on Oct 18, 2022
Thank you for the feedback. We appreciate you and hope to see you again!

2/10 Terrible

Phey

Stayed 2 nights in Sep 2022

8/10 Good

Ryan

Stayed 2 nights in Jul 2022

10/10 Excellent

Surendra, Brampton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay and was pleased with the level of service provided.
Stayed 3 nights in Jul 2022

8/10 Good

Shaunnel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was great. Would definitely return for a longer stay.
Stayed 1 night in Jul 2022

6/10 Okay

Rhonda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Well glad you ask, staff was very friendly, however they credit card machine was not taking my card, they wanted me to pay cash,I offered to pay in US currency they stated that they prefer Guyana currency I had to wait for the following day to get the funds. The following morning ,we went for our breakfast when we get there,there was no breakfast we mentioned such to the staff their response was "breakfast is from 7am-9:30am.we got to the dining room at 8am .
Stayed 2 nights in Jul 2022

10/10 Excellent

Navin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place will sure visit again
Stayed 7 nights in Jun 2022
Response from Raj on Jun 17, 2022
We appreciate your response!

10/10 Excellent

Keron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views of the town.
Stayed 1 night in Apr 2022
Response from Raj on May 3, 2022
Thank you for your feedback.

10/10 Excellent

lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s an hidden gem
I was not expecting such a lovely or pleasant stay but as it turned out to be really amazing
Stayed 5 nights in Apr 2022
Response from Raj on Apr 30, 2022
We appreciate your feedback and do hope to see you again soon.

6/10 Okay

Devon

Business traveller
Liked: Staff & service, amenities
It’s an average hotel
Stayed 4 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable place to stay while in Berbice
Room was very clean and tidy. Unfortunately the front-desk staff were not aware of the online reservation system and didn't know that I had already paid for my stay through the hotels.com app. Luckily I was still able to get a room.
Stayed 1 night in Jan 2022
Response from Raj on Feb 1, 2022
We appreciate your feed back and do look forward to your next visit.

10/10 Excellent

FRANCES A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean.. water flow was working well..food simple but perfect.
Stayed 4 nights in Nov 2021

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Free parking, comfortable bed, quiet A/C
Stayed 1 night in Jul 2021

2/10 Terrible

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Leisure Inn is a comfortable standard hotel with air conditioning and hot water. They offer a free standard breakfast. They did not have regular room service or a bar open, which was a bit of a bummer. They are pricey for this area of Guyana, but if you are looking for comfort, you will find it here. The front desk staff for accomodating.
Stayed 2 nights in Dec 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of hotel was Pleasing, staff very welcoming. However, the food was terrible! Breakfast served was cold as if it just came out of the fridge!
Stayed 1 night in Dec 2020

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NYC MEETS GUYANA
The hotel very clean customer service was great he was very pleasant and helpful.
Stayed 2 nights in Mar 2020

4/10 Poor

Brenda

Travelled with group
Disliked: Staff & service
Know way.
It is a very nice hotel. I spent three nights there and was very disappointed with my stay. My first day of arrival the staff at the front desk was very nice friendly & polite we were treated with respect, specially the tall pretty young lady.i fotgot her name at the front desk. My first morning i went upstairs to have breakfast, my friend wanted to have a bowl of corn flakes,which needed milk i asked for some milk it was given to us after taking one spoon full had to spit it out because the milk was sour. That was horrible nasty disgusting, that is not acceptable. I asked for a second serving of Bake i was told me i could not have it & that i will have to pay for it.yesterday morning i went to have my last breakfast i was told that they do no have milk or OJ. Thank God i was leaving today.i also saw a roach crawling on my night stand next to the bed. ....
Stayed 3 nights in Feb 2020

6/10 Okay

Notgoingback, Canada

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Staff was not friendly, hotel overall needs attention, lack of food services with menu items not available
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

4/10 Poor

MC, New York

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
It is a nice property but the services is very poor. I had asked for towels and was told I have to wait 10 minutes that they are drying. Hours past and never received any. The hot water wasn't working and no one came to fixed the problem. Also the water in the tub was clogged and no one came to fixed. There was no housekeeping for my room on day two. Very disappointing. We won't be staying here again. For the cost of room each night, we've deserved better services.
Stayed 1 night in Dec 2019

4/10 Poor

Nyam66uk100, Georgetown

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities
The physical plant was ok . .however attention to detail was lacking . No one mentioned that i had to put a card on the door to get the room cleaned . Therefore this was not done. The fridge smelled awful. The safe did not work and the batteries were leaking toxic looking fliud. There is a club downstairs and the music might as well had been in room i heard and felt the music most of the night . Ther only took visa cards had 2 master cards only so had to pay with cash.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the pool bar, cleanliness, design, vibe. Didn't like not have full resturant service
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
There were sink and shower drainage problems. House cleaning service was poor. Main lobby doors closed at midnight with no key swipe entry and front desk was unmanned. Slow response for clean bath towels and toilet paper. No coffee bags wit coffee maker. Awesome food and food services. Poolside bar service and entertainment was also outstanding. No Supervisor/Manager on site to speak with. Will not stay there again nor recommend to family and friends.
Stayed 3 nights in Aug 2019

8/10 Good

YASUHARU

Stayed 8 nights in Apr 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Jun 2021

8/10 Good

Verified traveller

Business traveller
The credit card reader was broken and not working. So I had to pay by cash. It was so inconvenient for me! Immediately it must be repaired!!
Stayed 21 nights in Jan 2020