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Reviews of Cyan Soho Neuquen Hotel

3.5 out of 5
Cyan Soho Neuquen Hotel
Tucuman 535, Neuquén

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 96 reviews" "
Rating 8 - Good. 32 out of 96 reviews" "
Rating 6 - Okay. 4 out of 96 reviews" "
Rating 4 - Poor. 1 out of 96 reviews" "
Rating 2 - Terrible. 7 out of 96 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, great food in the restaurant.
Stayed 2 nights in Mar 2024
Response from Team Cyan Soho on May 11, 2024
Dear Helen,Thank you very much for taking the time to complete our survey,We love to know that you liked the restaurant service,We are waiting for you againBest regards from

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bueno para pasar la noche
Buen servicio
Stayed 1 night in Jan 2024
Response from Staff Cyan Soho on Feb 4, 2024
Estimado, Diego. Muchas gracias por evaluar nuestro servicio y sus palabras para calificarlo. Esperamos ser su mejor opción de estadia en la ciudad de Neuquen en su próxima visita, sera muy bienvenido por el staff del Cyan SOHO NQN. Lo saludamos atentamente!!

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice in Neuquen
Modern and clean rooms. Excellent breakfast! Hotel is situated close to city center
Stayed 4 nights in Nov 2023
Response from Team Cyan Soho on Dec 16, 2023
Dear passenger,Thank you very much for choosing Cyan Soho Neuquén, we hope to see you again! Happy Holidays!

8/10 Good

ARGENTINA TRAVEL

Business traveller
lindo y pequeño hotel para negocios
hotel a pocas cuadras del centro de nequen....faltaria un gimnasio
Stayed 1 night in Jul 2023
Response from Luciano Escudero on Aug 11, 2023
Estimado huésped, Muchas gracias por haberse hospedado en Cyan Soho Neuquen. Agradecemos sus observaciones, tanto las críticas como las mejoras. Queremos que sepa que todo el tiempo buscamos mejorar nuestro servicio y así lo haremos. Esperamos que siga confiando en nosotros. Saludos cordiales, Luciano EscuderoGerente

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is new, nice and clean ! the staff is friendly, the breakfast is fine, but if you arrive in the last half hour of breakfast time, they don't replace the missing things, the noise from neighboring rooms is heard too much, nobody respects the opening hours silence, children scream and play until midnight, in my opinion the hotel should be stricter on that !
Stayed 5 nights in Jul 2023
Response from Luciano Escudero on Aug 11, 2023
Dear Silvia, Thank you for choosing Cyan Soho Neuquen Hotel for your stay. We are glad to know that you enjoyed your stay during your trip. We also take note of the things you have mentioned to improve our service. We look forward to seeing you soon. Kind regards, Luciano EscuderoManager

8/10 Good

ARGENTINA TRAVEL

Business traveller
Liked: Cleanliness, property conditions & facilities
BUEN HOTEL
LINDO HOTEL EN NEUQUEN A TRES CUADRAS DELCENTRO
Stayed 4 nights in Jun 2023
Response from Luciano Escudero on Aug 11, 2023
Estimado huésped, Muchas gracias por haberse hospedado en nuestro hotel. Estamos muy contentos de leer su reseña y saber que su experiencia en el hotel ha sido positiva. Siempre será bienvenido en Cyan Soho Neuquen. Lo esperamos nuevamente. Saludos cordiales, Luciano EscuderoGerente

8/10 Good

Ezequiel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien; camas cómodas; buen desayuno y es la 2da vez que nos hospedamos
Stayed 1 night in Jan 2023
Response from Staffy Cyan Soho on Feb 23, 2023
Estimado Ezequiel gracias por su respuesta.Saludos

10/10 Excellent

jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Mark, Chico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though the hotel was in the middle of the city, it was very quiet and great for sleeping.
Stayed 2 nights in Nov 2022

10/10 Excellent

carla

Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Love the decor but of this property, great restaurant and delicious breakfast
Stayed 1 night in Jul 2021

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and comfortable!
Stayed 4 nights in Feb 2020
Response from Juan del Pino on Mar 12, 2020
Dear Jean, thank you very much for your comment and for highlight our cleanliness. Hope to have you again with us. Best Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent. Professional. I give them a 10/10
Stayed 1 night in Mar 2019
Response from Juan del Pino on Apr 3, 2019
Dear, thank you very mucho for your comment and highlight our staff. Hope to have you again with us. Best Wishes

8/10 Good

ramineh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excelent. But I wish the hotel would have had DC convertors for phones and computers available to US costumers.
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel with great staff, location is not the best
Stayed 2 nights in Mar 2019
Response from Juan del Pino on Mar 17, 2019
Thank you very much for your comment. We hope to have you back again soon. Kind Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, with wonderful meals and a great breakfast!
Stayed 2 nights in Feb 2019
Response from Juan del Pino on Feb 18, 2019
Dear sir or madame, thank you very much for your comment and highlight our breakfast. Hope to have you again with us. Best Regard

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They gave our rooms away and sent us to a terrible hotel
Stayed 3 nights in Aug 2018

10/10 Excellent

Angela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención del personal de recepción
Stayed 2 nights in May 2024
Response from Team Cyan Soho on May 22, 2024
Estimada Angela! muchas gracias por su comentario, nos alegra saber que pasaron una agradable estadía con nosotros. Esperamos tenerla nuevamente en el hotel. Saludos,

8/10 Good

Jørgen Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

4/10 Poor

Carla

Stayed 1 night in Jan 2024
Response from Staff Cyan Soho on Feb 4, 2024
Estimada Carla, muchas gracias por evaluar nuestro servicio y habernos elegido como opción para su estadia en la ciudad de Neuquen. Permítanos consultarle ¿Habrá algún punto en particular que quisiera detallar que nos ayude mejorar nuestra calidad en el servicio? Le agradecemos nuevamente. Saludos cordiales. Atte. staff Cyan Soho NQN.

6/10 Okay

Claudio

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

joao denival

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Adriana Cruz on Sep 12, 2023
Prezado Joao, Muito obrigado por seus comentários referentes a sua hospedagem no Cyan Soho Neuquen. É sempre um prazer receber impressões positivas. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja tão agradável quanto a anterior. Atenciosamente, Adriana CruzGerente

10/10 Excellent

Pablo F

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Luciano Escudero on Sep 1, 2023
Estimado Pablo,Muchas gracias por haberse hospedado en Cyan Soho Neuquen. Nos alegramos de que haya disfrutado de su estadía y esperamos contar con su visita en otra ocasión. Saludos cordiales, Luciano EscuderoGerente

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Luciano Escudero on Aug 11, 2023
Estimada Paula, Muchas gracias por haberse hospedado en Cyan Soho Neuquen. Nos alegramos de que haya disfrutado de su estadía y esperamos contar con su visita en otra ocasión. Saludos cordiales, Luciano EscuderoGerente

2/10 Terrible

Paulo

Stayed 3 nights in Jun 2023
Response from Luciano Escudero on Aug 11, 2023
Estimado Paulo, Muchas gracias por haberse hospedado en Cyan Soho Neuquen. Realmente lamentamos que no haya podido disfrutar tanto de su estadía como nosotros hubiésemos querido. Siempre será bienvenido en caso de que desee regresar. Seguiremos trabajando para poder brindar el servicio que nuestros huéspedes merecen. Saludos cordiales, Luciano EscuderoGerente

10/10 Excellent

Rosana

Stayed 1 night in Jun 2023
Response from Luciano Escudero on Aug 11, 2023
Estimada Rosana, Muchas gracias por haberse hospedado en Cyan Soho Neuquen. Nos alegramos de que haya disfrutado de su estadía y esperamos contar con su visita en otra ocasión. Saludos cordiales, Luciano Escudero.Gerente

8/10 Good

ERICK

Stayed 2 nights in May 2023

2/10 Terrible

Manoel

Stayed 1 night in May 2023

10/10 Excellent

Julio Francisc

Stayed 1 night in May 2023

10/10 Excellent

alfredo daniel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Sofia

Travelled with partner
Liked: Cleanliness, staff & service
Durante el día y noche cada 10 minutos había un ruido tipo nueve extractor que no dejaba descansar tranquilo y que no cesaba a pesar de estar todo apagado.
Stayed 1 night in Mar 2023
Response from Staffy Cyan Soho on Mar 9, 2023
Estimada Sofia muy buenas tardes, gracias por su comentario. Sus palabras nos ayudan a seguir mejorando la calidad de nuestros servicios.Saludos cordiales

6/10 Okay

Viviana

Travelled with family
NO ES LO QUE PARECE!!!!
Honestamente, me guie por las opiniones pero no es así, tema estacionamiento casi nunca hay lugar y además roban, a dos camionetas le robaron el auxilio. Los desayunos te muestran una realidad inexistente, no hay casi nada para Celiacos. El lugar es para estar 1 o 2 dias, no da para más.
Stayed 3 nights in Feb 2023
Response from Staffy Cyan Soho on Feb 23, 2023
Estimada Viviana gracias por su comentario. Corroboraremos con el personal la disponibilidad de productos sin TACC así como que lo ofrezcan durante el desayuno.Saludos coridales

2/10 Terrible

Veronica

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel esta sucio y tiene nulo mantenimiento, las cortinas estan gris de la mugre y suponemos eran blancas. Las sabanas tuenen olor a lavandina y estan amarillas, signo de poco profesionalismo, ya que los hoteles tienen lavanderia especialuzada para blanquear. Las toallas otro desastre. Los pisos sucios en las habitaciones. Y en la recepcion parece hace dias no pasan un trapo. Llegamos y no nos querian arender por el dia de lis enamorados,,, un resto de hotel tiene que estar para los huespedes. Mandaban a la gente desde el resto y recepción a comer a otros lugares. Tema cochera, primero nos dijeron que no y luego encontraron una. Desastre y muy caro por el servicio. Por favor controlar la xalidad de la comida. Podria seguir escribiendo sobre todos los aspectos y mi opinión seria terrible
Stayed 1 night in Feb 2023
Response from Staffy Cyan Soho on Feb 23, 2023
Estimada Veronica muy buenas tardes, lamentamos haya tenido tal experiencia en su estadía. Su comentario nos ayuda a mejorar la calidad de nuestro servicio.Saludos cordiales

10/10 Excellent

Enrique Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Staffy Cyan Soho on Feb 23, 2023
Estimado Enrique gracias por su reseña

10/10 Excellent

giovanni, Guidonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stanza spaziosa e luminosa, tutto nuovo e ben tenuto, stanza da bagno molto confortevole
Stayed 1 night in Jan 2023
Response from Staffy Cyan Soho on Feb 23, 2023
Estimado Giovani agradecemos sus gentiles palabras.Saludos cordiales

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen Hotel
Excelente Hotel. Las habitaciones grandes y super comodas. El desayuno y el servicio en gral muy bueno. La limpieza excelente. Recomnedable 100%
Stayed 1 night in Jan 2023
Response from Staffy Cyan Soho on Feb 23, 2023
Estimad Ariel gracias por su comentario resaltando nuestro desayuno y limpieza.Saludos cordiales

10/10 Excellent

gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Me encanta el hotel ! Buena ubicación excelente limpieza ! No tenía secador de pelo en el baño ! Le agregaría barras en la pared del baño para sostenerse ! Fui con una persona mayor y no tenía de donde asirse en la ducha

10/10 Excellent

patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon hôtel je le recommande

10/10 Excellent

Claudio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Jose Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien!
Stayed 3 nights in Nov 2022

8/10 Good

patrick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel très bien
Stayed 1 night in Nov 2022

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bueno todo. Solo algo complicado estacionar con una pica up con un auto elevador y un estacionamiento bastante pequeño. El resto, impecable
Stayed 1 night in Sep 2022

8/10 Good

Alcides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena la estadía.
La estadía nos resultó agradable y hemos cenado bien el el restaurante del hotel.
Stayed 1 night in Sep 2022

8/10 Good

Federico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

Rosana

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo!! Volvería sin dudarlo!!
Stayed 1 night in Aug 2022

10/10 Excellent

Marcelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relación precio /calidad muy buena
Stayed 1 night in Aug 2022