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"The staff were pleasant but needed additional training. They were unable to deal with situations that didn’t run smoothly and every day small things were a problem, especially around delivering drinks and food to the table. We would wait hours with children and still things didn’t turn up even though we would ask many times. This was the same with housekeeping and not having items delivered to the room such as towel towels etc."

"Fabulous holiday at the Sheraton "

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"Room was very clean, great staff but everything is slow, Fiji time. One bedroom suit, shower water goes everywhere. Need shower curtains or glass wall"

"Family Friendly. Break"

"Its was excellent very friendly staff nd breakfast was good as well"

"It was a brief stay due to the cyclone cancellations. The staff have been extremely accomodating allowing a travelling family to meet us and have breakfast then leave all our suitcases after checkout while we enjoyed some of what Denerau has to offer before moving on to our next accomadation. Thankyou The palms. We really do appreciate your hospitality. "

"On site staff is very friendly but "

"Check in was super easy. Room was very clean. Aircon didn’t work super well (was still quite warm). Staff were fantastic nothing we asked for was too hard. "