National Glass Centre Tours and Activities

The apartment was a great size and easily accessible. It was clean and lovely. The issues we had were the front door to our building was damaged and didn’t open consistently. In addition, there was a disconnect between hotels.com where we booked the room and Kensington house and we were never sent our check-in instructions. Since they don’t have staff onsite, these types of issues were more stressful cause they don’t have a quick fix.

Great location, affordable apartment for a large group. Metro link directly outside the door to connect you to Newcastle. Apartment in great condition and would recommend this place. Check in was difficult as you need to communicate with host over phone to retrieve the code to access the key but apart from that it was great. Security deposit usually scares me from booking with places as i have been scammed before but rest assured there is no scamming here, with the host very kind when spoke on the phone.