Hi Jo. We sincerely apologize for the disappointment you experienced with our food quality, maintenance issues, and room odor during your stay. Providing a comfortable and enjoyable experience for our guests is our top priority, and we regret that we fell short of meeting your expectations in these areas. Your feedback is invaluable, and we will address these concerns promptly with our culinary and maintenance teams to ensure improvements are made. Please know that your satisfaction is important to us, and we appreciate you bringing these matters to our attention. If there's anything further we can do to assist you or if you have any additional feedback, please don't hesitate to contact us directly. We hope to have the opportunity to regain your trust and provide you with a more pleasant experience in the future.

Hi Bruce. We sincerely appreciate your 4/5 rating, and we're pleased that you had a positive experience during your stay. While you haven't provided specific feedback, your rating is valuable to us, and we're here to address any concerns or suggestions you may have if you decide to share them in the future. Thank you for choosing our hotel, and we look forward to hosting you again on your next visit.

We are all sorry that you didn't enjoy our Southern Hot Breakfast hopefully next time. we all hope you had the chance to enjoy the included Hot Southern Supper.

Hello David, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

Hello Georgia, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

Hi Farangez! Thank you for your rating. I hope that your stay has all been pleasant and enjoyable. We are always open for feedback so please do not hesitate to reach out if you have any comments or suggestions that can help us enhance our overall accommodation.

Hello Sheila, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

Hello Sheila, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

Hello Joyce, We’re so sorry that your experience did not match your expectations. We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service. We value our customers’ opinions and would like to thank you for bringing this to our attention.

Ms. Christina,It looks like we missed something to make your stay a 5 out of 5. Hopefully during your next stay we will make it to a 5 out of 5. We do hope you enjoyed the Hot Southern breakfast and Supper that is always included and served daily.

Thanks Jonette hope to see you again soon. Hopefully you had the chance to enjoy the included Hot Southern Breakfast and Supper

Thanks Johnette for you rating hope to see you again soon. Hopefully you had the chance to enjoy the Hot Breakfast and Supper that was included with your stay.

Thanks Elijah Bryant for you rating hope to see you again soon. Hopefully you had the chance to enjoy the Hot Breakfast and Supper that was included with your stay.

Hello Waylon, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Thanks Treva for you rating hope to see you again soon. Hopefully you had the chance to enjoy the Hot Breakfast and Supper that was included with your stay.

Thanks Alan for you rating hope to see you again soon. Hopefully you had the chance to enjoy the Hot Breakfast and Supper that was included with your stay.

Thanks Alan again for you rating hope to see you again soon. Hopefully you had the chance to enjoy the Hot Breakfast and Supper that was included with your stay.

Angie it looks like we failed during your stay hopefully next time. Hope you had the chance to enjoy the included Hot Southern Breakfast and Supper that is included.

Sorry Danielle for the issue you had during your stay. Hope you had the chance to enjoy the included Hot Southern Breakfast and Supper that is included.

Thanks for the rating Stephen sorry for the issues you mentioned glad you had the chance to enjoy the included Hot Southern Breakfast and Supper that is included.

Thanks Leigh for your rating it looks like we did not give you a 5 stay hopefully next time. Hope you had the chance to enjoy the included Hot Southern Breakfast and Supper that is included.

Thanks JoAnn for your rating hopefully you had the chance to enjoy the Hot Southern Breakfast and Supper served daily that is included

Thanks Susan we all try had to make every guest welcome. As you stated some of our rooms have been update and others are a work in progress. Hopefully you had the chance to enjoy the Hot Southern Supper and Breakfast that is included with your stay.

Thanks Ms. Rhonda for your rating and kind words. We are all glad you enjoyed your room and happy that you had enough lighting as we do understand at times they are darker. Hopefully you had the chance to enjoy the Hot Southern Breakfast and Supper that is included daily.

We are sorry for the issues you mentioned. Hopefully you had the chance the enjoy the included Hot Southern Breakfast and Supper that is served daily.

Thanks Mr. Fred for your kind works and rating. Hopefully you had the chance to enjoy the included Hot Southern Breakfast and Supper that is included daily.

Ms. Karen,Sorry for the issues you mentioned please know that we have 1 ice machine right behind the front office, 1 ice machine on the walkway on the first floor and 1 ice machine on the walkway on the second floor by the concession machines. Hopefully you let the front desk GSR know of the smell issue by your room so it could of been taken care of at once. We do offer that is included with your stay a Hot Southern Breakfast and Supper daily that we hope your enjoyed. Hopefully we will host your stay again soon.

Thanks Crystal for your kind word and rating. Hope to host your stay again soon. Hopefully you had the chance to enjoy the included Hot Southern Breakfast and Supper.

Ms. Kimberly,Thanks for your review good or bad we appreciate them. We do all work hard to make sure every guest has a great stay with us. Glad that you had a chance to enjoy our Hot Southern Breakfast and hopefully had the chance to enjoy the Supper that was included also. Hopefully you will give us another try on your next visit.

Ms. Jill,Thanks for your review good or bad we do appreciate them. They are not only used as a tool to improve but for training staff. Glad you had the chance to enjoy the included Hot Breakfast and hopefully the supper also.

Mr. John,Thanks for your rating hopefully during your next stay with us we will make it to a 5 out of 5. Hopefully you had the chance to enjoy the included Hot Southern Supper and Breakfast during your stay.

Thanks Jessica for your kind words and rating. Hope to host your stay again soon. Glad you had the chance to enjoy the included Hot Southern Breakfast and hopefully the Supper.

Mr. Aaron please know that I am checking into the issues you stated and will make any corrections needed at once. Sorry for any issues.

Ms. Wiles,Sorry for the issues you mentioned we all work hard to make sure every guest has a great stay with us. Hopefully you had the chance to enjoy our Hot Southern Breakfast and Supper that was included. Hopefully you will give us another chance for a great stay.

Mr. Rick we are all sorry for the issues you mentioned hopefully we were able to correct the issues at once during your stay. Hope you had the chance to enjoy our Hot Southern Breakfast and Supper that is included with your stay.

Thanks Terry for you rating and kind words. Hope to see you again soon. Hopefully you had the chance to enjoy the Hot Southern Breakfast and Supper that is included with your stay.

Thanks for your kind words and rating. Hopefully you enjoyed our Hot Southern Breakfast and Supper that was included. Hope to host your stay again soon.

Thanks Victor for your kind words and rating. Hope you had the chance to enjoy our daily Hot Southern Breakfast and supper that was included.

Ms/ Judith,Sorry for the issues with our GSR checking your in. We strive for Southern Hospitality at all times and we must of failed with you. Once again we are all sorry. Hopefully you had the chance to enjoy our Hot Supper and Breakfast that is included.

Mark,It seems we missed the mark with your stay. Hopefully you will give us another try soon to give you a better experience. Hopefully you had a chance to enjoy our Hot Southern Supper and Breakfast that was included.

Ms. Glenda,As you know we apologized for any issues you had during your visit. We did explain that the toilet was not dirty but pumice stained from cleaning. We are all sorry for the issues and I can assure you no one slept in one of the beds that was a hsk bed making training issue. We are sorry for that. Expedia was not charged as explained to you that they had to be contact4ed as you paid them. Hopefully by now you received your full refund from Expedia.

Terra,We are all sorry for any issues you had during your stay with us. Please know we pride ourselves on Southern Hospitality. Our Hot Southern Breakfast and Supper that is included with all guest stays usually hit the mark. Once again sorry for the issues you mentioned and please give us another try.

Ms. CeciliaHope you had the chance to enjoy our Hot Breakfast and Supper that was included along with our salt water seasonal swimming pool.

Thanks Ricky for your rating hope you had a chance to enjoy our Hot Breakfast and Supper that was included.

Ms. Ruthie,Hope you had the chance to enjoy our Hot Breakfast and Supper that was included along with our salt water seasonal swimming pool.

Randal,It seems we missed the mark during your stay and we will try harder next time. Hopefully you had the chance to enjoy the included Hot Southern Breakfast and Supper.

Thanks Karen for your rating and great review hopefully you had the chance to enjoy our saltwater pool (only one in Natchez) along with out Hot Southern Breakfast and Supper that is included with your stay. Hope to see you again soon.

Thanks Patrick for your rating hopefully you had the chance to enjoy our saltwater pool (only one in Natchez) along with out Hot Southern Breakfast and Supper that is included with your stay. Hope to see you again soon.

Thanks Caleb for your rating. We do understand we have a older property but the entire staff works hard to keep it clean and ready for our guest. Hopefully you had the chance to enjoy our saltwater pool (only one in Natchez) along with out Hot Southern Breakfast and Supper that is included with your stay. Hope to see you again soon.