Title: Grand Mercure Nasu Highlands Resort & Spa - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=11786967&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Mercure Nasu Highlands Resort & Spa Travelers explore the surrounding highlands or find relaxation in the on-site hot springs of this tranquil nature retreat in Nasu ## Photo gallery for Grand Mercure Nasu Highlands Resort & Spa ![Iron/ironing board, free WiFi - Grand Mercure Nasu Highlands Resort & Spa (Nasu)](https://images.trvl-media.com/lodging/12000000/11790000/11787000/11786967/2993c3c2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Iron/ironing board, free WiFi - Grand Mercure Nasu Highlands Resort & Spa (Nasu)](https://images.trvl-media.com/lodging/12000000/11790000/11787000/11786967/b116829b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Grand Mercure Nasu Highlands Resort & Spa (Nasu)](https://images.trvl-media.com/lodging/12000000/11790000/11787000/11786967/0ffed6da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Miscellaneous - Grand Mercure Nasu Highlands Resort & Spa (Nasu)](https://images.trvl-media.com/lodging/12000000/11790000/11787000/11786967/a89ac0ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Iron/ironing board, free WiFi - Grand Mercure Nasu Highlands Resort & Spa (Nasu)](https://images.trvl-media.com/lodging/12000000/11790000/11787000/11786967/48fb0a11.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Nasu Rindo Lake, Grand Mercure Nasu Highlands Resort & Spa offers a peaceful getaway with an indoor public bath and sauna. Enjoy local cuisine at Tenku no Mori buffet. The garden, playground, and seasonal outdoor pool provide additional leisure options. ## Reviews 8.4 Very good ## Popular amenities - Pool - All-inclusive - Parking included - Free WiFi - Restaurant - Breakfast available ## Room options ### Check availability for these dates Tonight [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=11786967&PinnedHotelID=11786967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=11786967&PinnedHotelID=11786967&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=11786967&PinnedHotelID=11786967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=11786967&PinnedHotelID=11786967&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=11786967&PinnedHotelID=11786967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=11786967&PinnedHotelID=11786967&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=11786967&PinnedHotelID=11786967&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=11786967&PinnedHotelID=11786967&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 6 of 6 rooms ### View all photos for Classic Japanese Style Room ![Classic Japanese Style Room](https://images.trvl-media.com/lodging/12000000/11790000/11787000/11786967/8e002c21.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Japanese Style Room 7.4 Good 17 reviews ### Highlights Heating Mini-fridge Flat-screen TV Bidet Private bathroom Hair dryer Shower/tub combination - 388 sq ft - Sleeps 7 - 4 Twin Futons ### View all photos for Classic Room, 2 Twin Beds ![Classic Room, 2 Single Beds](https://images.trvl-media.com/lodging/12000000/11790000/11787000/11786967/88c222b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Twin Beds 7.6 Good 13 reviews ### Highlights Heating Mini-fridge Flat-screen TV Bidet Private bathroom Hair dryer Shower/tub combination - 388 sq ft - Sleeps 8 - 2 Twin Beds ### View all photos for Superior Room, 2 Twin Beds ![Superior Room, 2 Single Beds](https://images.trvl-media.com/lodging/12000000/11790000/11787000/11786967/944c08b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds 8.6 Excellent 10 reviews ### Highlights Heating Mini-fridge Flat-screen TV Bidet Private bathroom Hair dryer Shower/tub combination - 388 sq ft - Sleeps 8 - 2 Twin Beds ### View all photos for Classic Family Style Room ![Classic Family Style Room](https://images.trvl-media.com/lodging/12000000/11790000/11787000/11786967/9d63d2e3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Family Style Room 8.0 Very good 2 reviews ### Highlights Heating Mini-fridge Flat-screen TV Bidet Private bathroom Hair dryer Shower/tub combination - Sleeps 10 - 4 Twin Beds ### View all photos for Deluxe Suite, Multiple Beds ![Deluxe Suite, Multiple Beds](https://images.trvl-media.com/lodging/12000000/11790000/11787000/11786967/47170c73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Multiple Beds ### Highlights Heating Mini-fridge Flat-screen TV Bidet Private bathroom Hair dryer Shower/tub combination - Sleeps 8 - 4 Twin Beds ### Japanese Modern Room ### Highlights Heating Mini-fridge Flat-screen TV Bidet Private bathroom Hair dryer Shower/tub combination - Sleeps 6 - 2 Twin Beds and 3 Twin Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNasu-Hotels-Royal-Hotel-NASU.h11786967.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNasu-Hotels-Royal-Hotel-NASU.h11786967.Hotel-Information) ## About the area Nasu is home to Grand Mercure Nasu Highlands Resort & Spa. Sessho-seki and Onsenjinjya Shrine are notable landmarks, and some of the area's popular attractions include Nasu Safari Park and Nasu Flower World. Traveling with kids? Don't miss Nasu Highland Park and Nasu Animal Kingdom. [Visit our Nasu travel guide](https://www.expedia.ca/Nasu.dx500601) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.04006%2C140.04100&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=illqQeyO2-RJPoaw2AaE_OWnxpE=) 4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302 ### What's nearby - Nasu Rindo Lake \- 9 min walk \- 0.8 km - Nasu Trick Art Museum \- 20 min walk \- 1.7 km - Nasu Orgel Museum \- 4 min drive \- 1.4 km - Gem Hunting Treasure Stone Park \- 4 min drive \- 2.1 km - SL Land Museum \- 5 min drive \- 2.8 km ### Getting around - Kuroiso Station - 22 min drive - Fukushima Airport (FKS) - 99 min drive ### Restaurants - ‪レストラン蒸気機関車 - ‬4 min drive - ‪那須の恵みMekke! ブッフェ&マルシェ - ‬12 min walk - ‪ONIBUS COFFEE - ‬4 min drive - ‪NASUバイキング エルバージュ - ‬6 min drive - ‪カフェ ロルモ - ‬9 min walk ## About this property ### Grand Mercure Nasu Highlands Resort & Spa Upscale family-friendly hotel near Nasu Safari Park Located close to Nasu Rindo Lake, Grand Mercure Nasu Highlands Resort & Spa provides an indoor public bath (no minerals), shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. The on-site local and international cuisine buffet restaurant, Le SENSORIEL, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground. You'll also enjoy perks such as: - A seasonal outdoor pool and a children's pool - Free self parking - Buffet breakfast (surcharge), hot springs on site, and luggage storage - An elevator, 6 meeting rooms, and a vending machine Room features All 189 rooms include amenities such as free WiFi. Extra amenities include: - Bathrooms with bidets and shower/tub combinations - Mini fridges, heating, and housekeeping ### All-inclusive details All-inclusive room rates at Grand Mercure Nasu Highlands Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/89000000/88680000/88678900/88678825/095d3223.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rakuten STAY VILLA Nasu Nasu - Kitchen - Washer - Dryer - Parking included 8.4 Very good 238 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=88678825&PinnedHotelID=88678825&HadPinnedHotel=true®ionId=-1&adults=2) ![Spa](https://images.trvl-media.com/lodging/22000000/21650000/21642800/21642790/1ddb5558.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Laforet Nasu Nasu - Pet friendly - Parking included - Free WiFi - Restaurant 8.0 Very good 347 reviews CA $95 CA $107 total Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=21642790&PinnedHotelID=21642790&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1860000/1851400/1851371/04164461.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Epinard Nasu Nasu - Pool - Spa - Kids pool - Parking included 8.8 Excellent 248 reviews CA $267 CA $296 total Jan 22 - Jan 23 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=1851371&PinnedHotelID=1851371&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/18000000/17790000/17787200/17787114/f571fb96.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Blancvert Nasu Nasu - Pool - Spa - Kids pool - Parking included 7.8 Good 123 reviews CA $169 CA $189 total Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=17787114&PinnedHotelID=17787114&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/25000000/24400000/24399000/24398995/c024f7da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mori No Kaze Nasu Nasu - Breakfast included - Parking included - Free WiFi - Restaurant 9.2 Wonderful 37 reviews CA $405 CA $449 total Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=24398995&PinnedHotelID=24398995&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/19000000/18130000/18126900/18126840/25f789ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yutorelo Nasushiobara Shiobara - Spa - Parking included - Free WiFi - Restaurant 7.8 Good 92 reviews CA $95 CA $110 total Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=18126840&PinnedHotelID=18126840&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/75000000/74770000/74769300/74769292/70185567.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YU-FURI NASU-TAKAO ONSEN LODGE Nasu - Parking included - Free WiFi - Air conditioning - Game room 7.2 Good 21 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=74769292&PinnedHotelID=74769292&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/41000000/40790000/40781300/40781219/d7b76003.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Floracion Nasu Nasu - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 184 reviews CA $81 CA $93 total Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=40781219&PinnedHotelID=40781219&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/72000000/71110000/71108300/71108248/1973d8e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YU-FURI NASU-SHIOBARA Shiobara - Parking included - Free WiFi - Air conditioning - Game room 8.0 Very good 443 reviews CA $81 CA $92 total Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=71108248&PinnedHotelID=71108248&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/35000000/34570000/34560300/34560203/51a68c95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wellness Forest NASU Nasu - Parking included - Free WiFi - Air conditioning - Breakfast available 8.0 Very good 52 reviews CA $157 CA $176 total Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=34560203&PinnedHotelID=34560203&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,960 per person - A coffee shop/cafe - A restaurant ### Restaurants on site - Le SENSORIEL ### Things to do - Arcade/game room - Children's pool - Hot springs - Playground - Sauna - Seasonal outdoor pool - Shopping ### Family friendly - Arcade/game room - Children's pool - Laundry facilities - Mini-fridge - Playground - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Vending machine ### Guest services - Housekeeping (on request) ### Business services - 6 meeting rooms - Conference space ### Outdoors - Garden ### Spa - Hot springs - Public indoor bath (no minerals) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Mini-fridge ### More - Heating - Iron/ironing board on request ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 11:00 PM Late check-in subject to availability ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 3960 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals. ### We should mention The seasonal pool will be open from July to August The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is recommended for transportation to and from this property Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Rindoko Royal Hotel Nasu Rindoko Royal Hotel Rindoko Royal Nasu Rindoko Royal Rindoko Royal Hotel Japan/Nasu-Gun Royal NASU Royal Hotel Nasu Japan/Nasu-Gun Royal Hotel NASU Mercure Nasu Highlands & Nasu Grand Mercure Nasu Highlands Resort & Spa Nasu Grand Mercure Nasu Highlands Resort & Spa Hotel Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu ## Frequently asked questions ### Does Grand Mercure Nasu Highlands Resort & Spa have a pool? ### How much does it cost to stay at Grand Mercure Nasu Highlands Resort & Spa? ### Is Grand Mercure Nasu Highlands Resort & Spa pet-friendly? ### How much is parking? ### What time is check-in at Grand Mercure Nasu Highlands Resort & Spa? ### What time is check-out at Grand Mercure Nasu Highlands Resort & Spa? ### Are there all-inclusive benefits at Grand Mercure Nasu Highlands Resort & Spa? ### Where is Grand Mercure Nasu Highlands Resort & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Mercure Nasu Highlands Resort & Spa Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.8 Location ### 8.2 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 176 8 - Good 163 6 - Okay 54 4 - Poor 17 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Pavel Oct 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent Serene child friendly ##### Pavel Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Hiroki Jul 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Kids pool and playgrounds are nice for children. ##### Hiroki Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Ya Qi Jessica Aug 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights! ##### Ya Qi Jessica Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Alicia Jul 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We will be back! We have an amazing time! From the check in to the arrival celebration. The rooms were amazing and so large! The onsen was very family friendly. Play spaces indoor and out were outstanding. Breakfast left us speechless. Our only regret is not getting dinner. Such an amazing experience ##### Alicia Stayed 1 night in Jul 2025 ### 6/10 Okay #### Yuka Jul 29, 2024 Disliked: Staff & service Would have been ideal if you are traveling with small children. ##### Yuka Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Gregory Oct 18, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Area was quite remote and you need a car to get around Nasu as there is nothing in walking distance, however snacks and drinks were complimentary each day at set hours, mineral outdoor onsen/spar was perfect and staff were amazing. Airconditioning was disappointing as it was preset with the main hotel and could not change temperature only adjust fan. Views were amazing from the restaurant and breakfast bar. Many young children when we stayed as the hotel focuses on kids with indoor and outdoor playground. Overall very nice hotel with amazing staff and great place to base yourself and explore Nasu with a car. ##### Gregory Stayed 4 nights in Oct 2025 ### 8/10 Good #### Miyuki Dec 30, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities 料理も美味しくとても快適に過ごせました。 ##### Miyuki Stayed 1 night in Dec 2025 ### 10/10 Excellent #### ???? Dec 16, 2025 Liked: Amenities, property conditions & facilities 家族5人で和室に宿泊しました。 カーテンに虫の死骸とカメムシに遭遇したのはマイナス点でしたが景色は絶景でした。 ラウンジの無料ドリンクとナッツ類でまったり時間を過ごして温泉と朝食バイキングでも癒されました。 設備やサービス、接客は大満足でした。 また同じ施設に宿泊したいですが和室ではなく洋室がいいと思いました。 ![](https://a.travel-assets.com/ugc/hotel-reviews/dd813bc5-8b74-4473-9059-a68f965341e6-1765890870647.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/15a5e32a-2da0-4b81-81f4-1f6d2873125b-1765890870178.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ???? Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Takayuki Nov 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ご飯が美味しい ##### Takayuki Stayed 1 night in Oct 2025 ### 10/10 Excellent #### 祐希 Nov 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities 今回2回目の宿泊をさせてもらいました♪ 子供はもちろん、大人も楽しめる施設で最高に楽しい2日間を遅れました♪お友達ファミリーも誘い、大満足してました✨15時からのドリンクも13時30分から空けてくださって、たくさん飲めてたくさんお菓子が食べれました♪お部屋も、フロントも、すべてが清潔で快適に過ごせました♪ 今度は八ヶ岳なグランドメルキュールに行く予定です♪ ##### 祐希 Stayed 1 night in Oct 2025 ### 4/10 Poor #### ?? Nov 1, 2025 Disliked: Cleanliness, amenities, property conditions & facilities 和室は古くて汚い、トイレとお風呂もユニットだし、写真には載ってなかったし想像より古くてビックリした。その他の大浴場や、一回ロビーなどはとても綺麗でした。だからこそ部屋の古さが、、部屋にカメムシもいて2匹も退治しました、、 ##### ?? Stayed 1 night in Oct 2025 ### 8/10 Good #### 沙織 Oct 13, 2025 Liked: Cleanliness, staff & service オールインクルーシブでご飯のときもそれ以外の夕方から夜にかけてもラウンジがお酒とおつまみがいただけるのが嬉しいです。 大浴場は広いけど、温泉は露天風呂だけみたいなのが残念です。 ##### 沙織 Stayed 2 nights in Oct 2025 ### 8/10 Good #### Mutsuko Oct 12, 2025 Liked: Amenities 子供達はとても喜んでました ##### Mutsuko Stayed 1 night in Sep 2025 ### 6/10 Okay #### Yoshie Oct 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 子ども向けには良い施設だと思います。 遊具も楽しそうに遊んでいました。 ただ、カップルや友人同士向けではないと思います。 ##### Yoshie Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Sakura Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities バイキングのスタッフさんが朝も夕も皆さん素晴らしいです。親切でテキパキと案内してくれて混雑時もテーブルはとても清潔。 ![](https://a.travel-assets.com/ugc/hotel-reviews/7524ee6e-22ce-47fa-850a-30f51834209f-1759315798700.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5cdd6590-1522-41d8-a6fb-994a50497c4e-1759315798851.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/108b8102-15a7-41ef-b0d9-608474b10467-1759315799057.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sakura Stayed 1 night in Sep 2025 ### 8/10 Good #### YUKINOBU Sep 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 朝食ブッフェは種類が多くて、毎回楽しかったです。 ##### YUKINOBU Stayed 2 nights in Sep 2025 ### 6/10 Okay #### TATSUYA Sep 23, 2025 少々古かった。 ##### TATSUYA Stayed 1 night in Aug 2025 ### 8/10 Good #### Hide Sep 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 施設内とても清掃行き届いており、気持ち良く宿泊できました。 ※ただ、食事会場では、小さなお子様連れのご家族の方々が、ほとんどで、私達のようなプライベートでの宿泊者にとっては、にぎやかで、、席の配置の配慮が、有ればもっと過ごしやすかったかと感じました。 ##### Hide Stayed 1 night in Sep 2025 ### 8/10 Good #### Miho Sep 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 2泊しました。部屋は年月を感じさせますが、幼児にとって、とっても楽しめる施設です。夜ご飯は2日目になると飽きちゃう感じです。スタッフの方は親切でした。 ##### Miho Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### ???? Sep 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities 食事は良かった。 温泉の脱衣ロッカーのキーがたくさん壊れている点、朝食の案内人が少なくて長い行列になっていた点などがマイナス評価。 ##### ???? Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Noriko Sep 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 子連れ家族にはとても良いホテルでした。ビュッフェもとても良かったし、スタッフの方たちも親切でした。良い家族旅行が出来ました。 ##### Noriko Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Hamako Sep 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 子供向けの設備や食事が充実している ##### Hamako Stayed 2 nights in Sep 2025 ### 6/10 Okay #### yuichi Sep 1, 2025 Liked: Cleanliness, property conditions & facilities 客室の広さやインテリア、お風呂、サウナなど良いところがたくさんありました。 メインダイニングの雰囲気が昔の観光ホテルのような感じだったのがとても残念。 ##### yuichi Stayed 1 night in Aug 2025 ### 8/10 Good #### Shuya Aug 31, 2025 Disliked: Staff & service 宿泊、ありがとうございました。 プールと公園が併設しているので、小さい子供が遊ぶにはちょうどよくゆっくりした時間を過ごせました。レストランからの眺めがよく日没あたりは景色の変化が見れて大人も楽しめる時間です。 ホテル周辺や車ならハイランドパークに朝からいえるので、少し大きい子供でも楽しめる時間は作れると感じました。 一方でプールへの導線が悪いの案内が少なく確認することが多かったので部屋からの導線に合わせて見直してもらいたい、更衣室が衛生的にもよくないのでロッカーの位置やモノを置けるベンチや棚をつけてほしい。子どもがいる環境に合わないのでとても使いづらいと感じました。 ##### Shuya Stayed 2 nights in Aug 2025 ### 8/10 Good #### Makoto Aug 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 子供連れで大変混んでいました。 子供が騒いでも気兼ねなく、お互い様で安心して楽しむことができました。 プール、室内遊び場、子供たちが喜んでいました。 大人たちはオールインクルーシブのお酒、ラウンジ、楽しめました。 ##### Makoto Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Park Hyatt Niseko Hanazono](https://www.expedia.ca/Niseko-Hotels-Park-Hyatt-Niseko-Hanazono.h38527384.Hotel-Information) > > [Konansou](https://www.expedia.ca/Fujikawaguchiko-Hotels-Konansou.h9145049.Hotel-Information) > > [Grand Chariot Hokutoshichisei 135°](https://www.expedia.ca/Awaji-Hotels-Grand-Chariot-Hokutoshichisei-135.h34745847.Hotel-Information) > > [Yumotokan](https://www.expedia.ca/Otsu-Hotels-Yumotokan.h7028149.Hotel-Information) > > [Nishiyama Onsen Keiunkan](https://www.expedia.ca/Hayakawa-Hotels-Nishiyama-Onsen-Keiunkan.h37148164.Hotel-Information) > > [HOTEL MYSTAYS Fuji Onsen Resort](https://www.expedia.ca/Kofu-Hotels-HOTEL-MYSTAYS-Fuji-Onsen-Resort.h16114229.Hotel-Information) > > [Kasuitei Ohya](https://www.expedia.ca/Kofu-Hotels-Kasuitei-Ohya.h13002262.Hotel-Information) > > [ASO Farm Land](https://www.expedia.ca/Aso-Hotels-ASO-Farm-Land.h11868090.Hotel-Information) > > [Fuji Marriott Hotel Lake Yamanaka](https://www.expedia.ca/Yamanakako-Hotels-Fuji-Marriott-Hotel-Lake-Yamanaka.h17705474.Hotel-Information) > > [HOSHINOYA Okinawa](https://www.expedia.ca/Okinawa-Hotels-HOSHINOYA-Okinawa.h40226148.Hotel-Information) > > [Fuji View Hotel](https://www.expedia.ca/Kofu-Hotels-Fuji-View-Hotel.h2333483.Hotel-Information) > > [Rusutsu Resort Hotel & Convention](https://www.expedia.ca/Niseko-Hotels-Rusutsu-Resort-Hotel-Convention.h3948188.Hotel-Information) > > [Courtyard By Marriott Kyoto Shijo Karasuma](https://www.expedia.ca/Kyoto-Hotels-Courtyard-By-Marriott-Kyoto-Shijo-Karasuma.h20518950.Hotel-Information) > > [The Ritz-Carlton, Okinawa](https://www.expedia.ca/Okinawa-Hotels-The-Ritz-Carlton.h5117262.Hotel-Information) > > [Kawaguchiko Hotel](https://www.expedia.ca/Kofu-Hotels-Kawaguchiko-Hotel.h12991356.Hotel-Information) > > [Wakakusa no Yado Maruei Ryokan](https://www.expedia.ca/Kofu-Hotels-Wakakusa-No-Yado-Maruei-Ryokan.h6136631.Hotel-Information) > > [Hotel Clad](https://www.expedia.ca/Gotemba-Hotels-Hotel-Clad.h38381266.Hotel-Information) > > [Fujisan Onsen Bessho SASA](https://www.expedia.ca/Kofu-Hotels-Fujisan-Onsen-Bessho-SASA.h14626817.Hotel-Information) > > [Fujisan Onsen Hotel Kaneyamaen](https://www.expedia.ca/Fujiyoshida-Hotels-Fujisan-Onsen-Hotel-Kaneyamaen.h14626290.Hotel-Information) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [Hyatt Regency Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Hyatt-Place-Tokyo-Bay.h35893302.Hotel-Information) > > [Fuji Speedway Hotel - The Unbound Collection by Hyatt](https://www.expedia.ca/Oyama-Hotels-Fuji-Speedway-Hotel.h82927328.Hotel-Information) > > [Lakeland Hotel Mizunosato](https://www.expedia.ca/Kofu-Hotels-Lakeland-Hotel-Mizunosato.h10608801.Hotel-Information) > > [Fufu Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-FUFU-KAWAGUCHIKO.h33760212.Hotel-Information) > > [Highland Resort Hotel & Spa](https://www.expedia.ca/Kofu-Hotels-Highland-Resort-Hotel-Spa.h990130.Hotel-Information) > > [Fuji Onsenji Yumedono](https://www.expedia.ca/Kofu-Hotels-Fuji-Onsenji-Yumedono.h9635420.Hotel-Information) > > [Oriental Hotel Tokyo Bay](https://www.expedia.ca/Tokyo-Hotels-Oriental-Hotel-Tokyo-Bay.h1041843.Hotel-Information) > > [Ooike Hotel](https://www.expedia.ca/Kofu-Hotels-Ooike-Hotel.h5620879.Hotel-Information) > > [La Vista Fuji Kawaguchiko](https://www.expedia.ca/Kofu-Hotels-La-Vista-Fuji-Kawaguchiko.h15976788.Hotel-Information)