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Reviews of Courtyard by Marriott Nashville Brentwood

3 out of 5
Courtyard by Marriott Nashville Brentwood
103 Eastpark Dr, Brentwood, TN

Reviews

8.4

Very good

Rating 10 - Excellent. 236 out of 489 reviews" "
Rating 8 - Good. 151 out of 489 reviews" "
Rating 6 - Okay. 61 out of 489 reviews" "
Rating 4 - Poor. 28 out of 489 reviews" "
Rating 2 - Terrible. 13 out of 489 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

CHAD

Travelled with partner
Liked: Amenities
Staff was friendly
Stayed 1 night in May 2024

10/10 Excellent

Angelina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was prompt to help with any questions. Rooms where clean and didn’t smell like smoke
Stayed 2 nights in Apr 2024

6/10 Okay

Crystal

Stayed 3 nights in Apr 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Will

Customer service
Stayed 1 night in Apr 2024

6/10 Okay

James

Travelled with partner
Disliked: Staff & service, amenities
As a Marriott member….i have stayed at cleaner properties. Also, my name apparently had to be on a list for a free breakfast, as it was not…. We didn’t get the free breakfast! It is in the advertisement, but we were not on some “list”. Bad business!
Stayed 1 night in Mar 2024

10/10 Excellent

Tami

Travelled with family
Liked: Amenities, property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt & courteous service.
Stayed 1 night in Mar 2024

10/10 Excellent

Dylan

Stayed 3 nights in Mar 2024

10/10 Excellent

Glenn

Stayed 1 night in Mar 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Feb 2024

10/10 Excellent

Arthur, Nampa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite
Stayed 2 nights in Mar 2024

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
The entire staff was nice and very helpful!
Stayed 1 night in Mar 2024

10/10 Excellent

Debbie

Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Sonya was awesome! Friendly and great customer service.
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect landing stop for us. Not far from BNA and where we were visiting the next day. The staff was courteous and helpful. We walked across the street to Chuy’s for fun Mexican dinner. The only complaint is the constant blinking green light of smoke detector (or some other detector) above the bed. A little obnoxious when you are trying to sleep.
Stayed 1 night in Jan 2024

10/10 Excellent

Diana, Blue Eye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable place to stay.
While hotel is a little dated it is very clean and staff is so friendly! Maid service did a great job leaving fresh towels each day and making our beds. While not a free breakfast, the Starbucks is very good with items not found in regular Starbucks. The food was hot and coffee delicious. I would definitely stay here again and recommend it to anyone in the Brentwood area!
Stayed 9 nights in Jan 2024

10/10 Excellent

Natalie Jo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Friendly staff led by Sonya, a great check in through and through
Stayed 1 night in Dec 2023

10/10 Excellent

Michael A, Rockford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was the Bistro wasn't open until our last night of our stay. Nothing Friday, Saturday, or Sunday. Monday night it opened.
Stayed 4 nights in Dec 2023

10/10 Excellent

Jill

Stayed 3 nights in Dec 2023

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Satish

Stayed 1 night in Nov 2023

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Casi

Travelled with group
The hotel itself was good. Quiet, clean. I have no complains. But the community of Brentwood as a whole shuts down early. Everything, including gas stations and McDonalds close SUPER EARLY. It was twilight zone creepy how a town so close to a power house like Nashville basically boards up it’s windows and all the people disappear so early.
Stayed 2 nights in Oct 2023

8/10 Good

HANK

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Oct 2023

10/10 Excellent

Rachele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stated here with family members from several states and they were able to accommodate all of us easily. The hotel was modern, clean, and the staff were friendly, attentive and very helpful. It was nice having a mini bistro and bar right next to the lobby where we could all meet and fellowship as a family.
Stayed 2 nights in Sep 2023

8/10 Good

Cooper

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Okay hotel
Staff was nice, but the hotel has a weird layout. I would stay here again, but in a different room. I was next to the elevator and ice. I cloud hear everything happening in the hallway. The light on the smoke detector was also like a strobe light in the room, but got over it.
Stayed 1 night in Sep 2023

10/10 Excellent

Claude

Stayed 2 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay charges
Need the price I paid to check c.c. charges. Ft. desk could/would not give me my bill!
Stayed 2 nights in Aug 2023

8/10 Good

Todd

Stayed 3 nights in Jul 2023

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect, right outside of Nashville
Stayed 1 night in Jul 2023

8/10 Good

Ilario, Altadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

MaryPaul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2023

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good area with lots of dining options that are close
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Angela

Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
i would recommend this hotel
Love this hotel! great location. they need to change the fragrance they are using in the rooms it is an awful smell. sometimes your hotel will be judged on the people that GREET you !! i believe personality wins the day for all of those who do check in and GREET people after traveling hours on the road. there is some areas of improvement in this arena.
Stayed 1 night in Jul 2023

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the customer service and the room size/bed was great for us.
Stayed 1 night in Jul 2023

10/10 Excellent

Dave

Stayed 1 night in Jul 2023

2/10 Terrible

Brian Donald

Travelled with partner
Disliked: Property conditions & facilities
No wifi available unless you download the hotel app Room was on upper floor and very, vey far from the elevator. Getting to room was like going through a labyrinth. Wheels for carts for carrying baggage were difficult to move. Had to push and pull with great effort to get it to move. Maneuvering onto elevators was very difficult and as I pulled it into the elevator the doors closed on my head Pillows were extremely thin...I got a crick in my neck from the lack of support in the pillows The flashing light of the fire detector immediately over our heads made it difficult to go to sleep
Stayed 1 night in Jun 2023

10/10 Excellent

Paula

Liked: Property conditions & facilities, room comfort
Excellent front end staff. Night manager was super friendly and helpful
Stayed 1 night in Jun 2023

10/10 Excellent

Candice

Stayed 1 night in Jun 2023

10/10 Excellent

Meredith

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice experience
Stayed 1 night in Jun 2023

10/10 Excellent

Kameron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Service and staff are first rate! Shon checked us in. He was friendly and efficient. Room was typical size and style, but clean. Call me cheap, but i think hotels should have free coffee in the lobby. $3.50 is a lot to pay. Granted, it's Starbucks - but I'd rather have a cup of Folgers complementary.
Stayed 1 night in May 2023

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023