Ratings based on 1,296 Verified Reviews

4.1 out of 5
75% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.3 Hotel condition
Expedia-Verified Reviews
2 out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Jun-2019
5 out of 5
by A verified traveller

Posted 3-Jun-2019
It was something I've never done before and it lived up to expectations. Good amenities and clean!
Comment from Hotel Management
3-Jun-2019 by ナインアワーズ成田空港, Hotel Management
Thank you for choosing our hotel. We are looking forward to seeing you again in Narita Airport.
5 out of 5
by A verified traveller

Posted 25-May-2019
Unique capsule hotel experience. Very clean and modern with friendly staff.
Comment from Hotel Management
3-Jun-2019 by ナインアワーズ成田空港, Hotel Management
Thank you for choosing our hotel. We also think that it is nice experience for tourist before leaving Japan. We are looking forward to seeing you again in Narita.
5 out of 5
by A verified traveller

Posted 18-May-2019
Clean, convenient and quiet. Very good being so close to airport.
Comment from Hotel Management
3-Jun-2019 by ナインアワーズ成田空港, Hotel Management
Thank you for choosing our hotel. If you have a opportunity to visit in Narita, we are looking forward to seeing you.
5 out of 5
by A verified traveller

Posted 7-May-2019
simple design
Comment from Hotel Management
4-Jun-2019 by nine hours Narita Airport, Hotel Management
The staff and I would like to thank you for choosing our place during your precious time here.
4 out of 5
by A verified traveller

Posted 6-May-2019
The capsules were clean and comfortable. The showers, however, are due for remodeling.
Comment from Hotel Management
11-May-2019 by ナインアワーズ成田空港, Hotel Management
Thank you for staying. We will consider your opinion for next step. We are looking forward to seeing you in Narita again.
4 out of 5
by A verified traveller from Drayton Valley

Posted 20-Apr-2019
Was very convenient. I had a good night sleep and felt really rested.
Comment from Hotel Management
11-May-2019 by ナインアワーズ成田空港, Hotel Management
Thank you for staying. our hotel is pretty convenient to access. We are looking forward to seeing you again.
5 out of 5
by A verified traveller from Tokyo, jp

Posted 17-Apr-2019
Great way to rest and refresh after a long flight.
Comment from Hotel Management
11-May-2019 by ナインアワーズ成田空港, Hotel Management
Thank you for choosing our hotel. We also accept day use if you take a rest a few hours when you are transit. We are looking forward to seeing you again.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Apr-2019
5 out of 5
by A verified traveller from Gilbert, AZ, US

Posted 16-Apr-2019
Other than the noise of people coming and going, it was a very comfortable place to rest.
Comment from Hotel Management
11-May-2019 by ナインアワーズ成田空港, Hotel Management
Thank you for choosing our hotel. We are sorry to be inconvenient for noisy. But if you don't mind for next time, we will manage the capsule you can sleep better. We are looking forward to seeing you.