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Reviews of Kaibin Apartment Nanjing University branch

3 out of 5
Kaibin Apartment Nanjing University branch
No.132 Zhongshan Road, Nanjing, Jiangsu

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 35 reviews" "
Rating 8 - Good. 13 out of 35 reviews" "
Rating 6 - Okay. 7 out of 35 reviews" "
Rating 4 - Poor. 6 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

xin

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Stayed 2 nights in May 2019

4/10 Poor

Yan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Clean the room!
Kaibin apartment is located at the good location - close to( probably 10-15 minutes walk) the center of the city. Subway is just a few minutes' walk as well. The service is a bit slow but ok if you are patient. If you request something, they will do to meet your need. Some rooms has the washer and the dryer. If you need them, they are very useful for stay more than a few days because there is no public laundry in the city and if you don't want to hand wash your soiled clothes. Now, the things to improve from my stay are 1. The room is not clean at all and they won't clean the room for you during your stay. They will just change the towels daily only. 2. Smoke room is listed as the non-smoke room. The cleaners is a big problem because you will have to do it since you check in. The price is low if it compared to the regular hotel price. You get what you pay for.
Stayed 7 nights in Jul 2018
Response from 凯宾酒店公寓 on Aug 8, 2018
Thank you for your stay. Your advice is very helpful to us and we will improve our service.

8/10 Good

FRANKIE

Liked: Cleanliness, staff & service, room comfort
Very good experience to stay at apartment hotel
Nice apartment hotel , big and clean
Response from General Manager on Dec 14, 2016
Thank you for your evaluation, your satisfaction is our greatest satisfaction. I wish you happy.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is part of an apartment complex which made it hard to find. It has a full kitchen which we barely used but convenient nonetheless. It was quite clean and had amazing shower water pressure.
Response from Sabrina on Dec 14, 2016
Thank you for your evaluation, your satisfaction is our greatest satisfaction. Wish you happy.

8/10 Good

Xiao-Ping, Boston

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient apartment style accommodations
Some reviews online made me bit concerned, but it was actually fine. Yes it is hard to find (go into the back building and take the elevator to the 11th floor - you won't see signs in the lobby!). Yes, the cleanliness level is more like a clean home than a hotel. Yes, the reception is in an apartment rather than a formal reception desk. But the location is very central and close to the subway, the price is good, the apartments are in generally good condition and have the amenities of an apartment which is convenient. We got a room that had a full bed and a twin bed with a couch in between which allowed us to accommodate everyone. I would stay there again if in Nanjing.
Response from Sabrina on Aug 15, 2018
感谢您的入住，我们继续努力

4/10 Poor

Jacky, R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a real hotel, more like a dirty appartment.
This hotel is hard to find, even I spoke Chinese. I check in around 11:00 pm. I have to call to have somebody check me in. A male staff with underwear, yes with underwear open the door. There is no office. Some left over was on the desk. I was very uncomfortable with the situation. But it was too late and I flight more than 18 hours. Bath room was old and dirty. Bed was hard and bedding was old. Two male staffs was friendly, one woman always has a dirty look.
Response from Sabrina on Aug 15, 2018
抱歉没有让您满意

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023

4/10 Poor

Wouter

Disliked: Cleanliness
Stayed 3 nights in Jul 2023

6/10 Okay

Verified traveller

Stayed 5 nights in Sep 2019

6/10 Okay

XIULIAN

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from 孙思思 on Jul 1, 2019
感谢您的入住，祝您万事如意

8/10 Good

KC

Liked: Staff & service, room comfort
以這個價錢來說 是可以接受。個人很注重清潔，公寓都有點舊，整體設備衛生都有些不像圖示的。 有張床被還是有挺多毛髮，我想這個要注意一下。但還是能作短期住宿。 地點不難找，商家會發地址給你，Hotels.com 的地圖是錯的。 非常近地鐵站，張府站去別的地方都好方便。
Stayed 2 nights in Mar 2019

10/10 Excellent

JIANJIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Mar 2019

10/10 Excellent

MEIYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
出差南京必選
出差南京必選這裡！
Stayed 7 nights in Jan 2019

8/10 Good

siang hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间的空间夠大，但灯光有点暗。
Stayed 1 night in Jan 2019
Response from Sabrina on Jan 17, 2019
感谢您的惠顾哦，为了配合房间装修，我们的照明系统都是点光源和灯带，温馨宁静，配合台灯和床头灯的使用可以达到更好的效果，如果您觉得房间的灯具不够多，需要添加，可与前台要求，我们有备用设施供不同要求的客人使用哦：）期待您再次光临

4/10 Poor

Bowen

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Sabrina on Dec 18, 2018
非常抱歉没有让您满意，不知道我们有哪些需要改进的地方，请给我们提出宝贵意见，感谢您的入住，祝你生活愉快

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
地點佳，房間配備齊全，房間大，美中不足的是連續住九晚，床單枕頭套沒換。
Stayed 2 nights in Oct 2018
Response from Sabrina on Dec 18, 2018
感谢您的入住，您提出的建议我们会加以改进，正常情况下连续入住客人的床品一周更换一次，也可以按客人要求增加更换次数，有需要请和前台沟通，祝您生活愉快

8/10 Good

Yong

Liked: Staff & service, property conditions & facilities, room comfort
地下鉄に近く便利
所在地の地図と現地はかなり異なるのではないか、アパートメントなので1回目タクシー運転手も探せず辿り着くまで大変苦労した。地図は訂正すべきです。
Stayed 2 nights in Sep 2018
Response from Sabrina on Oct 9, 2018
感谢您的入住，祝您生活愉快

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
場所も良く、設備も不調のものがなくちゃんと使えてよかったです。床の清掃はできれば毎日してくれると嬉しいです。また利用させていただきます。
Stayed 7 nights in Aug 2018
Response from Sabrina on Sep 14, 2018
感谢您的入住，您的满意是我们不懈的追求，期待您再次光临。祝您生活愉快

8/10 Good

James

Liked: Staff & service, property conditions & facilities, room comfort
進地鐵交通方便，房間不錯有陽台可以曬衣服
Stayed 4 nights in Aug 2018
Response from Sabrina on Aug 17, 2018
感谢您的入住和反馈，您的满意是我们不懈的追求，期待你再次光临

10/10 Excellent

Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常適合長期出差的酒店
位置非常好，就在張府園地鐵站旁邊，附近也有星巴克與便利商店與多家銀行，非常便利！網路速度也很棒，有微波爐、洗衣機、電磁爐，還提供了鍋具，非常適合較長期的出差~
Stayed 14 nights in Jul 2018
Response from 凯宾酒店公寓 on Aug 8, 2018
感谢您的入住和评价 您的满意是我们不懈的追求 期待您再次入住

8/10 Good

Wei Chien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from 凯宾酒店公寓 on Aug 10, 2018
感谢您的入住，期待您再次光临

10/10 Excellent

Ching-Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
是個套房式的租屋，交通很便利
正確地點與網站標示地點不符，應該是在張府園地鉄站上2號出口，交通銀行後面但沒有任何標示，我問了旁邊停車位的管理員才知道是2座的11樓1106室
Response from Sabrina on Aug 15, 2018
1号门2号门都可以到达，针对这个问题我们已经在更新，感谢你的意见

8/10 Good

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Budget hotel
As a budget hotel, it is ok. Locations is good. Don't expect good renovation.

8/10 Good

relación precio calidad, muy buena

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
cerca de todo y muy independiente
muy buena
Response from Sabrina on Aug 15, 2018
感谢您的入住 祝您生活愉快

6/10 Okay

christian

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotels.com annonçait qu'il était possible de contacter l'hôtel pour avoir une navette à l'arrivée à l'aéroport. mais comment contacter un hôtel en Chine ? Après avoir enfin pu avoir l'adresse mail de l'établissement , j'ai envoyé 2 mails restés sans réponse . Enormes difficultés pour trouver l'hôtel situé dans une cour intérieure , sans enseigne . A déconseiller .
Response from Sabrina on Aug 15, 2018
感谢您的入住，您的意见我们会非常重视，会在未来的工作中加强管理，祝您生活愉快。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sabrina on Aug 15, 2018
感谢您的入住和评价 您的满意是我们最大的满足 期待您再次光临

6/10 Okay

Verified traveller

Response from Sabrina on Aug 15, 2018
能给我们提供宝贵意见吗 非常感谢您

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
對住宿要求不高的自助旅客可以考慮
二星級的連鎖廉價旅社，沒甚麼好要求的。窗戶隔音不太好，早上很容易被外面的汽車喇叭吵醒。 有一點值得誇獎，房間的清潔度還算不錯，感覺有用心再打掃，只是沒有設計裝潢，比較像"家"的感覺。
Response from General Manager on Dec 14, 2016
感谢您的惠顾和评价，您的意见我们会重视改进的，希望让更多的客人满意。祝您生活愉快万事如意。

8/10 Good

Rebecca, Taiwan

Liked: Staff & service, room comfort
地點好，就在張府園地鐵口旁邊
設施已經老舊了，不過尚可接受。我的房間臨窗有點吵。服務很好很即時。以價格來說是物超所值。
Response from Sabrina on Aug 15, 2018
感谢您入住和评价，我们会再接再厉

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Response from Sabrina on Aug 15, 2018
感谢您的入住 希望给我们提出宝贵意见

2/10 Terrible

George, Norway

Liked: Room comfort
Disliked: Cleanliness, staff & service
Hard to find, horrible service, charged extra.
It's impossible to find the lobby without help from locals. The rooms were not clean. They refused to pay back the deposit even though everything were in order. They do not speak english, at all.
Response from Sabrina on Aug 15, 2018
抱歉没有让您满意 我们会跟进服务

6/10 Okay

Verified traveller

Liked: Staff & service
Response from Sabrina on Aug 15, 2018
感谢您的入住 希望给我们提出宝贵意见