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Great location by the lake though 20 mins by Metro from the city. Big mall nearby and amusement park. Good rooms, friendly staff - would definitely rebook
Gregory
Stayed 3 nights in May 2020
8/10 Good
Verified traveller
Business traveller, Travelled with partner
Jun 27, 2019
Garden is beautiful but there must be more effort made for the quality of the cuisine in the restaurant. Ingredients aren't fresh enought.
Outstanding staff! They went out of their way to ensure our stay was pleasant - from the moment we entered until the moment we left. Loved the service, loved the staff, loved the room, loved the food, highly recommended!
The room, surround are clean and butiful, and the breakfast is great. Their service is especially good - they sent my forgotten items to my next stop with in 24 hours
Verified traveller
Stayed 2 nights in Nov 2018
10/10 Excellent
Kristen
Aug 30, 2018
A great family friendly location with top notch se
Amazing staff and delicious food with all the luxuries you can expect from the Pullman brand. Across the street from the subway and Wanda mall. With staff that make you feel comfortable and welcome.
The hotel is new, but quite remote from the city. Getting a Taxi from Didi may sometimes difficult. Suggest the hotel arranging shuttle bus to city and airport.
Hotel is located in a new area, which has nothing around the hotel. You can only eat at the hotel. Don’t want to talk my dinner buffet, but the breakfast is horrIble. Hot food is cold, hot water for tea is cold! The service staff at restaurant doesn’t know what they are doing! Compare to other Pullman hotel, this is the hotel that I will not stay there again
We recently moved to China from America, and celebrated our 5th wedding anniversary at this hotel. The experience was memorable! The couple in the lounge playing music dedicated a touching love song to us as we enjoyed some coffee before dinner. Then a private table awaited us at dinner with beautiful flowers and a card on the table. Following dinner, the staff blessed us with dessert with an anniversary inscription on it. Finally, the staff came into our room while we were eating dinner and adorned our bed with flowers and another small gift. What a sweet surprise! My goodness, how can we every thank you and your staff enough!! Ever staff member went out of their way to make our evening wonderful. We look forward to coming back to stay and enjoying more meals at this hotel.