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Reviews of Crowne Plaza Nanchang Riverside, an IHG Hotel

4.5 out of 5
Crowne Plaza Nanchang Riverside, an IHG Hotel
266 Yan Jiang Zhong Ave, Nanchang, Jiangxi

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 42 reviews" "
Rating 8 - Good. 18 out of 42 reviews" "
Rating 6 - Okay. 2 out of 42 reviews" "
Rating 4 - Poor. 0 out of 42 reviews" "
Rating 2 - Terrible. 1 out of 42 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Nonkazimlo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Gavin on Sep 18, 2023
亲爱的Nonkazimlo您好，感谢分享您的入住体验，能提供让您满意的服务我们深感荣幸。良好的生态环境与新鲜的江畔空气为繁忙的商旅客人提供了自我放松的最佳场所。清晨或傍晚，沿江边小踱，碧绿的江水、轻柔的微风、宛如彩虹的跨江大桥和沿江建筑群让您一扫疲劳，回归内心深处的自我。再次感谢您的评论，期待下次与您相遇。南昌力高皇冠假日酒店总经理李睿

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely helpful and friendly. Hotel is on the river and has a wonderful view.
Stayed 1 night in Jun 2019
Response from Marketing Media Director Rita on Jul 23, 2019
Dear guests, thank you for staying at Crown Plaza Nanchang Riverside and sharing your stay experience with us.Our service can make you feel helpful and friendly is our pleasure! Every staff member of the hotel is committed to the concept of "true hospitality" for each and every guest! Hotel is on the river and has a wonderful view,it also close to many spots. Thank you for your support, welcome back again! Thank you for your affirmation and recommendation!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and thoughtful staff. Super clean room condition. Nice location of the town.
Stayed 3 nights in Nov 2018
Response from Rita, Marketing Media Manager on Dec 4, 2018
Dear guests, thank you for staying at the Crown Plaza Nanchang Riverside and sharing your stay experience with us. Thank you for your support and recognition of InterContinental Hotels Group and Crown Plaza Brand. It's our honor that the hotel environment and rooms can make you feel comfortable and at home. Every employee of the hotel upholds the principle of genuine hospitality to serve every guest! Thank you for your support. Welcome back again! Thank you for your affirmation and recommendation!

10/10 Excellent

Laura A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Marketing Media Director Rita on May 17, 2019
Dear guests, thank you for staying at the Crown Plaza Nanchang Riverside and sharing your stay experience with us. Thank you for your support and recognition of InterContinental Hotels Group and Crown Plaza Brand. It's our honor that the hotel environment and rooms can make you feel comfortable and at home. Every employee of the hotel upholds the principle of genuine hospitality to serve every guest! Thank you for your support. Welcome back again! Thank you for your affirmation and recommendation!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel in Nanchang
Now stayed there twice and just as good both times. It is the best hotel I have found in Nanchang, having stayed in some poor ones booked locally for me, and can fully recommend to visitors to the area. It is closely located to good restaurants and the hotel staff are helpful in all matters. Although not booked in the top rooms, we could use the lounge facilities at a moderate price. Breakfast is good but give the coffee shop a miss on other meals.
Stayed 2 nights in Jan 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Nanchang
Having stayed in several locally arranged hotels in Nanchang this was the first one booked individually through Hotels.com, and was the best by far. Hotel quality is good including clean rooms and a comfortable bed. We were invited to use the Crowne Plaza Lounge at a minimal price for evening drinks and food. This was good as the a la carte menu in the coffee shop is below par. The buffet might be better and is reasonably priced at CNY175 but not tried as did not need so much food. Also there are good eating places relatively close by. Hotel staff were very helpful and made the stay a pleasure
Stayed 3 nights in Oct 2017
Response from Marketing Media Director Rita on May 17, 2019
哈哈哈: [链接] 哈哈哈: Dear guests, thank you for staying at Crown Plaza Nanchang Riverside and sharing your stay experience with us. The hotel environment and service can make you feel comfortable is our pleasure! Every staff member of the hotel is committed to the concept of "true hospitality" for each and every guest! To provide you with a close service to get your approval is the driving force of our continuous progress! Thank you for your support, welcome back again! Thank you for your affirmation and recommendation!

8/10 Good

lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So so, not very good experiences
Hardware is perfect. But the staff and mangement is need to upgrade.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good food. Room is cleen and nice. Internet is fast and free
Stayed 1 night in Sep 2017

10/10 Excellent

qunfeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Response from Rita, Marketing Media Manager on Dec 4, 2018
Dear guests, thank you for staying at the Crown Plaza Nanchang Riverside and sharing your stay experience with us. Thank you for your support and recognition of InterContinental Hotels Group and Crown Plaza Brand. It's our honor that the hotel environment and rooms can make you feel comfortable and at home. Every employee of the hotel upholds the principle of true hospitality to serve every guest! Thank you for your support. Welcome back again! Thank you for your affirmation and recommendation!

10/10 Excellent

Andrew, Louisville, KY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great breakfast buffet
Very nice rooms. Wonderful breakfast buffet, not included with our booking but reasonably priced. Always ate very big breakfast so we needed only a very light lunch, i.e. the cost of the breakfast more than paid for itself in lunch savings. We always ate dinner at one of the small local shops on the street next to the hotel. The 5 of us ate for a LOT less than 1 person would pay in the USA. If you plan to swim in the pool, make sure to bring a swim cap. EVERYONE has to wear one. You can buy them at the hotel but we skipped the pool the first day and bought caps for less than half the cost at a local shop. The caps were not really expensive at the hotel but we are adopting so every little bit of saving helps.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. All is good.
Smooth check-in, nice staff, nice and clean room and the bed is amazing.
Response from Rita, Marketing Media Manager on Dec 4, 2018
Dear guests, thank you for staying at the Crown Plaza Nanchang Riverside and sharing your stay experience with us. Thank you for your support and recognition of InterContinental Hotels Group and Crown Plaza Brand. It's our honor that the hotel environment and rooms can make you feel comfortable and at home. Every employee of the hotel upholds the principle of true hospitality to serve every guest! Thank you for your support. Welcome back again! Thank you for your affirmation and recommendation!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
3 night business trip
Amazingly fast internet

8/10 Good

william, Cumbria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY NICE WITH PLEASANT LOCATION.

8/10 Good

william, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel
Response from Rita, Marketing Media Manager on Dec 4, 2018
Dear guests, thank you for staying at the Crown Plaza Nanchang Riverside and sharing your stay experience with us. Thank you for your support and recognition of InterContinental Hotels Group and Crown Plaza Brand. It's our honor that the hotel environment and rooms can make you feel comfortable and at home. Every employee of the hotel upholds the principle of true hospitality to serve every guest! Thank you for your support. Welcome back again! Thank you for your affirmation and recommendation!

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room amenities despite small things
Good choice, but second floors buffet is overcrowded with locals who are pushing and create noise and chaos

8/10 Good

vikram, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Nice Hotel, Will stay here again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel with great buffet.

8/10 Good

Chris, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Very modern hotel with great swimming pool
In a new part of Nanchang, very modern Crowne Plaza. Pros were facilities but a number of negatives including access to taxis.

10/10 Excellent

marc, china

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
Very good hotel.. the operators can't speak English too well though.

8/10 Good

Jim, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice hotel.
This was a very nice hotel. I stayed there for 3 nights, and the staff there were very helpful. The rooms were a good size, with a decent sized bed, and bathroom. The television didn't have perhaps the widest variety of television channels, but other than that I had no real complaints. It will become my "go top hotel" in Nanchang, when I visit.

10/10 Excellent

Wendy, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Beautiful hotel. Very comfortable stay and good value for money. The Business Club lounge was very enjoyable and staff very helpful; If I visit Nanchang I will stay here again. There is not a lot around the hotel within easy access due to construction, however the hotel was so nice you don't really need to leave.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Location wasn't great as a lot of building work is going on, however, the staff were friendly and helpful.

8/10 Good

Dr. Meow, Rockville, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, can be further improved
I stayed in the Crowne Plaza hotel in Nanchang for two nights in February 2014. The hotel is new and shiny and our room was large, nice, and clean. We also paid an extra ~$10 for the breakfast buffet, which was great. While we are extremely satisfied with the hotel amenities and the hotel staff was courteous, there are a few shortcomings as well. 1) The hotel is located in a new development that is far away from the airport and the city downtown. Because of road construction, it took our taxi driver quite a while to finally get to the hotel. It was also inconvenient for us to get to the downtown. 2) Indoor smoking is still allowed in the hotel. 3) A 500 yen deposit was required at the time of checking in. This should be clearly stated on the hotel website.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING Hotel
Stayed here for a few nights in November, 2011. The hotel was brand new, everything is super clean. The staff is super courteous and friendly, which was surprising for a hotel this deep into China. Very impressive place, will stay there every time I visit Nanchang.

10/10 Excellent

Suet Sum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一間令你住得舒適的酒店
位置極佳，離我工作地方極近。下次会再訂此酒店。
Stayed 1 night in Dec 2020
Response from David Zhang on Dec 30, 2020
亲爱的Suet Sum您好，感谢分享您的入住体验，很荣幸您在南昌力高皇冠假日酒店度过了愉快的时光。酒店出色的员工始终竭尽全力以杰出的服务为抵店宾客留下深刻的印象。再次感谢您的评论，期待下次与您相遇。南昌力高皇冠假日酒店总经理张伟

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
Everything is good, the location is not convenient, dinning is cheap, but because not many customers.
Stayed 4 nights in Jul 2019
Response from Marketing Media Director Rita on Jul 23, 2019
Dear guests, thank you for staying at Crown Plaza Nanchang Riverside and sharing your stay experience with us. The hotel environment and service can make you feel comfortable is our pleasure! Every staff member of the hotel is committed to the concept of "true hospitality" for each and every guest! Thank you for your support, welcome back again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
挺好的
Stayed 1 night in Mar 2019
Response from Rita, Director of Marketing Media on Mar 22, 2019
Dear guests, thank you for staying at the Crown Plaza Nanchang Riverside and sharing your stay experience with us. The hotel is located on the Bank of Gan River with convenient transportation. The cafe Asia Restaurant on the second floor of the hotel can provide you with full-time catering. The hotel's environment and beautiful scenery along the river can make you feel warm and comfortable, and it's our pleasure to let you feel at home. Welcome back again.

8/10 Good

Choi Nog

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店員工服務態度好，房間舒適，但酒店附近沒有消閒餐飲服務。
Stayed 1 night in May 2018
Response from 市場傳媒總監Rita on May 17, 2019
尊敬的客人，感謝您入住南昌力高皇冠假日酒店並與我們分享您的入住體驗！對於前臺工作人員的認可，我們也深感榮幸！酒店五月親子套房推出小BOSS當家系列活動，萌寶學習茶道、體驗小小消防安全員、遊泳、調酒，精彩又有趣體驗是家庭親子度假旅行非常棒的選擇。酒店位於贛江之濱，交通便利，酒店內壹樓大堂吧可為您提供休閑甜點，二樓亞細亞餐廳可為您提供全日的餐飲美食，六樓的健身中心和遊泳池能給您的壹天的工作之余很好的放松和休息，助您恢復滿滿動力！歡迎再次回來！

8/10 Good

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大堂开阔敞亮，房间安静，宽敞，能够看到江景，酒店前台服务热情。 因为在春节期间，附近多数饭馆没有开门，步行找吃的到绳金塔或朝阳路都要走1公里以上，旁边是西湖区政府，离商业区或景点都有一段距离，所以比较安静，房间落地窗能够欣赏到沿江一侧的风景。房间空间比较大，设施大气，淋浴水很痛快，床很宽敞，枕头可以选择不同质地和硬度的。房间内还提供了南昌美食地图和旅游小册子。 早餐供应时间很长，到10点半才结束。中西式都有，种类很丰富，虽然没有特别惊艳的，但胜在选择余地比较多，环境比较好，服务热心。 要去滕王阁4公里，天气好时走路都可以到，往火车站坐车20分钟也够了。相比住在喧嚣的商业区，我更倾向于这家比较新又安静的酒店。
Response from 市场传媒总监Rita on May 17, 2019
尊敬的客人，感谢您入住南昌力高皇冠假日酒店并与我们分享您的入住体验！对于前台工作人员的认可，我们也深感荣幸！酒店五月亲子套房推出小BOSS当家系列活动，萌宝学习茶道、体验小小消防安全员、游泳、调酒，精彩又有趣体验是家庭亲子度假旅行非常棒的选择。酒店位于赣江之滨，交通便利，酒店内一楼大堂吧可为您提供休闲甜点，二楼亚细亚餐厅可为您提供全日的餐饮美食，六楼的健身中心和游泳池能给您的一天的工作之余很好的放松和休息，助您恢复满满动力！欢迎再次回来！

8/10 Good

Verified traveller

Liked: Room comfort
還可以 但是早餐 品項不多 客房服務需要加強 叫一份餐 等了一個小時 不過最後 給我們折扣 但是這樣也不理想希望能改進
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Chien-te

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備高檔服務優質的飯店
免費幫我升級到行政套房 服務人員非常親切 唯一缺點是，附近離鬧區還很遠，走路去地鐵還要20分鐘

10/10 Excellent

Russar, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地条件をカバーする快適な部屋と素晴らしいスタッフ
立地が繁華街から離れているため、観光には向かないかもと思っていましたが、 タクシーが常に待機しているので、そう不便は感じませんでした。

8/10 Good

jingjing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
满意的住宿
酒店觀景好,客房舒適

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店設備優，地點略為偏遠
整體感覺不錯，飯店硬體優，服務人員佳，但飯店位置離鬧有點距離

6/10 Okay

P. LAU, HONG KONG.

Liked: Staff & service, property conditions & facilities, room comfort
LOCATION IS NOT SO CONVIENCE.
IN GENERAL IS OK. EXCEPT THE LOCATION IS NOT SO CONVIENCE.