Title: The Clarion Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=13268830&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Clarion Hotel Travelers can unwind with a rejuvenating massage at The Clarion Hotel's spa, browse the on-site art gallery, or enjoy some retail therapy at the shopping mall. ## Photo gallery for The Clarion Hotel ![4 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe - The Clarion Hotel (Nairobi)](https://images.trvl-media.com/lodging/14000000/13270000/13268900/13268830/78a5894e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - The Clarion Hotel (Nairobi)](https://images.trvl-media.com/lodging/14000000/13270000/13268900/13268830/961f84a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room dining - The Clarion Hotel (Nairobi)](https://images.trvl-media.com/lodging/14000000/13270000/13268900/13268830/ece7dfa2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - The Clarion Hotel (Nairobi)](https://images.trvl-media.com/lodging/14000000/13270000/13268900/13268830/21f17c10.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - The Clarion Hotel (Nairobi)](https://images.trvl-media.com/lodging/14000000/13270000/13268900/13268830/acf0f460.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Clarion Hotel in Nairobi Central offers a convenient retreat with amenities like an art gallery, on-site mall, spa, café, and WiFi. The helpful concierge team assists with needs and safeguards luggage. ## Reviews 7.2 Good ## Popular amenities - Spa - Parking included - Free WiFi - Restaurant - Gym - Breakfast available ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=13268830&PinnedHotelID=13268830&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=13268830&PinnedHotelID=13268830&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=13268830&PinnedHotelID=13268830&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=13268830&PinnedHotelID=13268830&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=13268830&PinnedHotelID=13268830&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=13268830&PinnedHotelID=13268830&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=13268830&PinnedHotelID=13268830&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=13268830&PinnedHotelID=13268830&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed Showing 3 of 3 rooms ### View all photos for Superior Double Room ![4 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/14000000/13270000/13268900/13268830/78a5894e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.0 Very good 1 review ### Highlights Individually decorated TV Hypo-allergenic bedding Pillow menu Fan Premium bedding 4 bedrooms Egyptian cotton linens - 323 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Double Room ![4 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/14000000/13270000/13268900/13268830/c900d7e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 1 review ### Highlights Individually decorated TV Hypo-allergenic bedding Pillow menu 4 bedrooms Egyptian cotton linens Portable fan Premium bedding - 269 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double Room ![4 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe](https://images.trvl-media.com/lodging/14000000/13270000/13268900/13268830/78a5894e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Individually decorated TV Hypo-allergenic bedding Pillow menu Fan Premium bedding 4 bedrooms Egyptian cotton linens - 32 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/16000000/15490000/15484100/15484052/39c94e98.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Woodmere Serviced Apartments Kilimani - 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Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 143 reviews CA $83 CA $106 total includes taxes & fees Mar 6 - Mar 7 [](https://www.expedia.ca/Nairobi-Hotels-City-Lodge-Hotel-At-Two-Rivers.h22412850.Hotel-Information?chkin=2026-3-6&chkout=2026-3-7&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=2e12e614-475e-4ab4-921d-705a0ee86d23&top_cur=CAD) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/114000000/113930000/113921900/113921837/w2084h956x0y62-86b5f271.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Zedek Suites Embakasi - Kitchen - Washer - Parking included - Free WiFi CA $48 CA $56 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Nairobi-Hotels-Zedek-Suites.h113921837.Hotel-Information?chkin=2026-2-19&chkout=2026-2-20&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=2e12e614-475e-4ab4-921d-705a0ee86d23&top_cur=CAD) Ad ![Premium Suite | Living area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/88000000/87680000/87678300/87678281/36878933_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Crossroads Hotel Westlands Westlands - 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Pool - Spa - Pet friendly - Parking included 9.6 Exceptional 120 reviews CA $185 CA $232 total includes taxes & fees Feb 21 - Feb 22 [](https://www.expedia.ca/Nairobi-Hotels-Novotel-Nairobi-Westlands.h106208318.Hotel-Information?chkin=2026-2-21&chkout=2026-2-22&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=2e12e614-475e-4ab4-921d-705a0ee86d23&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/21000000/20020000/20019300/20019201/1b362f53.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis Styles Nairobi Westlands Muthangari - Spa - Parking included - Free WiFi - Restaurant 8.4 Very good 753 reviews CA $108 CA $132 total includes taxes & fees Feb 23 - Feb 24 [](https://www.expedia.ca/Nairobi-Hotels-Ibis-Styles-Nairobi-Westlands.h20019201.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=2e12e614-475e-4ab4-921d-705a0ee86d23&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/23000000/22480000/22473200/22473160/5cb7f5be.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mövenpick Hotel & Residences Nairobi Highridge - Pool - Spa - Kids pool - Parking included 8.8 Excellent 236 reviews CA $185 CA $232 total includes taxes & fees Mar 2 - Mar 3 [](https://www.expedia.ca/Nairobi-Hotels-Movenpick-Hotel-Residences-Nairobi.h22473160.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=2e12e614-475e-4ab4-921d-705a0ee86d23&top_cur=CAD) Ad ![3 bars/lounges](https://images.trvl-media.com/lodging/90000000/89930000/89920300/89920236/ff425540.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kwetu Nairobi, Curio Collection By Hilton Kitisuru - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 71 reviews CA $226 CA $283 total includes taxes & fees Feb 27 - Feb 28 [](https://www.expedia.ca/Nairobi-Hotels-Kwetu-Nairobi.h89920236.Hotel-Information?chkin=2026-2-27&chkout=2026-2-28&rm1=a2®ionId=178290&destination=Nairobi (and vicinity)&destType=MARKET&latLong=-1.286535,36.817329&searchId=2e12e614-475e-4ab4-921d-705a0ee86d23&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-The-Clarion-Hotel.h13268830.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FNairobi-Hotels-The-Clarion-Hotel.h13268830.Hotel-Information) ## About the area Located in Nairobi Central, a neighborhood in Nairobi, The Clarion Hotel is near a train station and near theme parks. Nairobi Railway Museum and Nairobi National Museum are cultural highlights, and travelers looking to shop may want to visit Sarit Centre and Village Market. Kenyatta International Convention Centre and Nairobi National Park are two other places to visit that come recommended. [Visit our Nairobi travel guide](https://www.expedia.ca/Nairobi.dx178290) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.28103%2C36.82094&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0oN8g8reZeNuat9RmYNQqGwSZZk=) Moi Avenue, Opposite Jevanjee Gardens, Nairobi, 00506 ### What's nearby - ![In my opinion the best hotel in Nairobi, its cozy and welcomming.](https://images.trvl-media.com/place/2523/303a78e8-f8a0-4621-856d-bffe72584f5f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Nairobi 2 min walk \- 0.2 km - ![Ripe mangoes stacked at a local fruit and vegetable market in Kenya, Nairobi; Shutterstock ID 124598530; Purchase Order: -](https://images.trvl-media.com/place/501978/3bc6e4f8-b7fd-4815-9b42-64ae4a511569.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) City Market 5 min walk \- 0.5 km - ![Nairobi Landmarks, Kenya](https://images.trvl-media.com/place/501970/859b94e4-ecd8-4bda-8985-4bab352158bb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kenyatta International Convention Centre 12 min walk \- 1.0 km - Kenya National Theatre 8 min walk \- 0.7 km - Nairobi National Museum 15 min walk \- 1.3 km ### Getting around - Syokimau Station 26 min drive - Nairobi (WIL-Wilson) 15 min drive ### Restaurants - Sonford Fish and Chips 6 min walk - Clarion Cafe 5 min walk - Kilimanjaro Jamia 8 min walk - Best Western PLUS Meridian Hotel 3 min walk - KFC 8 min walk ## About this property ### The Clarion Hotel Hotel near Kenyatta International Convention Centre Located close to Nairobi National Museum and Nairobi Railway Museum, The Clarion Hotel provides an airport shuttle, an art gallery on site, and a shopping mall on site. Treat yourself to a deep-tissue massage at the onsite spa. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services. Other perks include: - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a vending machine - Concierge services, tour/ticket assistance, and luggage storage Room features All 62 individually decorated rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces. Extra amenities include: - Hypo-allergenic bedding and Egyptian cotton sheets - Bathrooms with rainfall showers and bidets - 28-inch TVs with streaming services and premium channels - Electric kettles, portable fans, and daily housekeeping ## Similar properties ![2 restaurants, lunch, dinner served; Chinese cuisine](https://images.trvl-media.com/lodging/6000000/5570000/5563800/5563746/d9bf0ad3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Meridian Hotel Nairobi Central - Pool - Spa - Parking included - Free WiFi 8.8 Excellent 1,001 reviews CA $88 CA $104 total includes taxes & fees Feb 23 - Feb 24 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=5563746&PinnedHotelID=5563746&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/9000000/8400000/8397700/8397658/88d42f10.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Nairobi Upper Hill Kilimani - Parking included - Free WiFi - Restaurant - 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Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 6 reviews CA $30 CA $36 total includes taxes & fees Feb 19 - Feb 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=24093277&PinnedHotelID=24093277&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=13268830&PinnedHotelID=13268830&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=13268830,5563746,8397658,9596771,14733311) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge - Free secured self parking on site ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Things to do - Art gallery - Designer stores - Full-service spa - Gym - Shopping mall ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Vending machine ### Guest services - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - 24-hour business center - Conference space - Meeting room ### Full-service spa - Deep-tissue massages - Hot tub - Prenatal massages - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Elevator - Grab bar in shower - Tile flooring in room - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk ### More - Designated smoking areas ## Room amenities ### Bedroom - Egyptian cotton sheets - Hypo-allergenic bedding - Pillow menu ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Private bathroom - Rainfall showerhead - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 28-inch TV with premium cable channels - Streaming services ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water ### More - Desk - Individual decor - Laptop workspace - Phone - Portable fan - Safe ## Policies ### Check-in Check-in start time: 11:30 AM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 4 children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 10 per person - Airport shuttle fee: USD 30 per room (one-way) - Airport shuttle fee per child: USD 15 (one-way), (from 4 to 12 years old) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted ### We should mention Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision ### Property is also known as Clarion Hotel Nairobi Clarion Hotel Nairobi Clarion Nairobi Hotel The Clarion Hotel Nairobi Nairobi Nairobi The Clarion Hotel Nairobi Hotel Hotel The Clarion Hotel Nairobi The Clarion Hotel Nairobi Nairobi Clarion Hotel Clarion The Clarion Hotel Hotel The Clarion Hotel Nairobi The Clarion Hotel Hotel Nairobi ## Frequently asked questions ### Is The Clarion Hotel pet-friendly? ### How much does it cost to stay at The Clarion Hotel? ### How much is parking? ### What time is check-in at The Clarion Hotel? ### What time is check-out at The Clarion Hotel? ### Does The Clarion Hotel provide a shuttle to the airport? ### Where is The Clarion Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Clarion Hotel Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 7.0 Location ### 7.6 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 9 8 - Good 27 6 - Okay 9 4 - Poor 6 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Ann Feb 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great value hotel in Nairobi CBD. We enjoyed our stay and had a good meal in the restaurant in the evening and coffee in the coffee shop in the morning. Enjoyed the steam room after a day of sight seeing ##### Ann Stayed 1 night in Feb 2024 ### 8/10 Good #### amar Aug 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Business trip The airport pickup was great at 2.30AM arrival and than check in was breeze, Hotel is in a busy CBD area so our stay was very comfortable as everything was close by, the business places, the shopping area, plenty of taxi's, restaurants, money exchange, SIM card office etc. The rooms were neat and tidy, the housekeeping was great. Had issues with the hot water shower but it was fixed promptly. The breakfast was not a lavish spread but good enough - value for money. Security was good enough at all times, Facilities didnt use due to time constraints at our side. ![Checkin at 3.00AM](https://a.travel-assets.com/ugc/hotel-reviews/b856fc73-9210-428b-87ec-b3d7931ffb9b-1754057545172.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### amar Stayed 3 nights in Jul 2025 ### 6/10 Okay #### christine Jul 1, 2024 Liked: Staff & service, property conditions & facilities Room for two only had 1 cup 1 tbag 1 towel 1 sugar and smelled musty. Shower flooded washroom. Staff helpful and door security and help fantastic. Normall Clarion is lovely ##### christine Stayed 1 night in Jun 2024 ### 10/10 Excellent #### BLAISE Aug 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Joint Great staff are very kind and helpful. Reasonably priced. ##### BLAISE Stayed 3 nights in Aug 2025 ### 8/10 Good #### Richard Jun 26, 2022 Liked: Cleanliness, property conditions & facilities, room comfort Good hotel, clean and vry helpful frirndly staff ##### Richard Stayed 4 nights in Jun 2022 ### 6/10 Okay #### Charlie Nov 11, 2023 Liked: Staff & service Was okay, not bad for the money but bit run down ##### Charlie Stayed 2 nights in Nov 2023 ### 2/10 Terrible #### Sandy Oct 21, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This place is not a 🏨 hotel! it is a dirty , smelling dump, full of flies and bugs cannot imagine they are renting this place.i had to leave this place the minute we got to the room OMG !!!! ##### Sandy ### 8/10 Good #### HARINDER SINGH Aug 25, 2023 Liked: Staff & service, property conditions & facilities They need to put Air conditioner or fans at least in the rooms ##### HARINDER SINGH Stayed 1 night in Aug 2023 ### 8/10 Good #### Pierre Jan 26, 2024 Liked: Cleanliness, staff & service, amenities Staff taking care of my concern ##### Pierre Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Salim Albert Oct 26, 2023 Liked: Cleanliness, staff & service Wasn’t as good as expected, not for the price we paid. Noisy! The hotel has a bar, which was more noisy than the streets, where cars run 24 hours. ##### Salim Albert Stayed 2 nights in Oct 2023 ### 2/10 Terrible #### Kalle May 26, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid, disgusting hotel This hotel should have 1 star on hotels.com. I can’t believe that a company like hotels.com would show this hotel as 3.5 stars on their booking site. The hot water needs to be turned on with a switch and it never even got warm with that. The lights are buzzing. The room was sooo filthy dirty and the bathroom even more. Tiles and paint was missing and the shower looked like something from a prison. We had booked 2 nights and landed in the middle of the night at 2am. We had no choice but to sleep there but in the morning we got out of there quick. ![](https://a.travel-assets.com/ugc/hotel-reviews/933a6090-c263-4657-8ba0-7d984d408d88-1748272907581.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a5c84b1f-0aef-40a5-8cb9-38f06817d89d-1748272907951.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e6f87c4f-aa68-4fe0-b3fa-48a688bbdfe6-1748272907598.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kalle Stayed 2 nights in May 2025 ### 2/10 Terrible #### Barbara Nov 21, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst hotel. Filthy, noisy. We left. This was a horrible experience. We were shown 2 rooms, our friend also 2 rooms. None were remotely acceptable. Not sure where the pictures and reviews came from, but not our experience. We had no hot water in our shower or sink, no AC, the carpet was filthy and wet, like a big dirty sponge. The rooms were noisy and no hope of opening a window as too noisy. This was a grim creepy place. The staff were trying to help, but this couldn't be fixed. Edwin at the reception desk was helpful and seemed to care, but when we met with Stephen, the General Manager, we were met with near silence. He couldn't have cared less. None of us was allowed a refund of any kind, but it was so bad we didn't at that point care, we just wanted out! If I could give zero stars I would. ##### Barbara Stayed 1 night in Nov 2023 ### 8/10 Good #### Verified traveller May 23, 2024 Liked: Cleanliness, staff & service, room comfort #### Buena ubicación en downtown. Buena ubicación en downtown. ##### Verified traveller Stayed 1 night in May 2024 ### 8/10 Good #### rana Jun 23, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Value for money Staff were very helpful. Room was decent size and comfortable. Only had hot water for shower but no way to control the temperature so not very convenient. Location was good and explored the cbd on foot during the day. Restaurant also had good food and service. ##### rana Stayed 3 nights in Jun 2022 ### 8/10 Good #### Mika May 23, 2022 Liked: Cleanliness, staff & service, amenities Located in a busy area, lots of street shops and buzz around. I liked it, but in case you are looking for a peaceful area, this might not be for you. The rooms were basic and functioning. My bed was maybe a bit worn out as I could feel the bed springs. Some mosquitos were harassing me during a couple of nights, otherwise slept well. The restaurant is OK, while the gym/sauna etc. seemed to be small / worn. The staff was friendly and helpful! In overall, I was happy with the price / quality ratio. ##### Mika Stayed 6 nights in May 2022 ### 6/10 Okay #### Ian Feb 23, 2022 #### 1 night stat Good value hotel although in a shady area. Good shower. ##### Ian Stayed 1 night in Feb 2022 ### 10/10 Excellent #### Verified traveller Jan 5, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort good hotel. city center ##### Verified traveller Stayed 1 night in Dec 2020 ### 8/10 Good #### Firoz A Aug 31, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel t reasonable price Nice hotel in the center of the city close to everything. Cleanliness was good. Breakfast was good. Price is reasonable. ##### Firoz A Stayed 1 night in Aug 2020 ### 8/10 Good #### Firoz A Aug 21, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good hotel for short stay. Very good hotel in business ares close to everything. Because of COVID, did not use much of the facilities even though they seem to be vary careful in cleaning. Breakfast was good. For business stay this was just right for me and was not expensive like many Nairobi hotels. I would stay again there. ##### Firoz A Stayed 1 night in Aug 2020 ### 8/10 Good #### michael Jan 23, 2020 Liked: Cleanliness, staff & service, room comfort #### Decent Room My stay was good for the night. Room was comfortable. The kettle in my room 318 did not work, so I exchanged it with the room opposite mine. ##### michael Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Zuzana Jan 20, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel, very nice staff Hotel is very good, clean and looks new. Shower is also OK, even though the bathroom window didn't have a curtain. The staff is very friendly and helpful! Overall great value for money. ##### Zuzana Stayed 1 night in Jan 2020 ### 4/10 Poor #### Verified traveller Oct 7, 2019 Liked: Staff & service It is labeled as a 4 star. It is most certainly not a 4 star hotel. No fan or ac in room. Mosquitos but no mosquito net. Loud. Not from the road noise but from the church next door and some work happening most of the night. Would not recommend. Better options for the money. Might have been nice when it was new. ##### Verified traveller Stayed 1 night in Oct 2019 ### 6/10 Okay #### Masimuddin Mohd Sep 27, 2019 Disliked: Cleanliness #### Just a night is fine, but not for long term The rooms are very dark... had to use flash lights... there were also bugs in the washroom... the previous reviews showed that the reception staff is friendly and they know everything but we faced the opposite... the lady couldnt find our room at first by reaching the 8th floor... that was quite funny for us... later on she was like it was behind her thats why she couldn't see it... we were leaving to walk around by 4.30pm but the staff and security said everything is closed now... i dont know how ridiculous they could be as we found all open till 7.00pm... ##### Masimuddin Mohd Stayed 1 night in Sep 2019 ### 6/10 Okay #### Verified traveller Sep 6, 2019 Liked: Cleanliness, staff & service Room was outdated and small tv. Electrical outlet not in places of convenience. Old furniture and hot water takes forever to get hot ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Hanna May 30, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bra Nice ##### Hanna Stayed 5 nights in May 2019 ## Expedia's Latest Trends ### Hotels > [Rigel Inn](https://www.expedia.ca/Nairobi-Hotels-RIGEL-INN.h48315398.Hotel-Information) > > [Deka Hotel](https://www.expedia.ca/Nairobi-Hotels-Deka-Hotel.h104291092.Hotel-Information) > > [Sherry Homes Zana 2](https://www.expedia.ca/Nairobi-Hotels-Sherry-Homes-Zana-2.h24006494.Hotel-Information) > > [Olive Gardens Hotel Nairobi](https://www.expedia.ca/Nairobi-Hotels-Olive-Gardens-Hotel-Nairobi.h4489087.Hotel-Information) > > [Luxe Bohemian by Yourhost](https://www.expedia.ca/Nairobi-Hotels-Luxe-Bohemian-By-Yourhost.h96972507.Hotel-Information) > > [South C Bungalow](https://www.expedia.ca/Nairobi-Hotels-SOUTH-C-BUNGALOW.h48559482.Hotel-Information) > > [Karen Bomas Inn](https://www.expedia.ca/Nairobi-Hotels-Karen-Bomas-Inn.h17373419.Hotel-Information) > > [Rock House - Karen](https://www.expedia.ca/Nairobi-Hotels-Rock-House-Karen.h29142198.Hotel-Information) > > [Kates Apartments](https://www.expedia.ca/Nairobi-Hotels-Kates-Apartments.h17687897.Hotel-Information) > > [Sincerely Yours Suites and Serviced Apartments](https://www.expedia.ca/Nairobi-Hotels-Sincerely-Yours.h84006496.Hotel-Information) > > [Hilton Grand Vacations Club on the Las Vegas Strip](https://www.expedia.ca/Las-Vegas-Hotels-Hilton-Grand-Vacations-On-The-Las-Vegas-Strip.h921745.Hotel-Information) > > [Samra Court](https://www.expedia.ca/Nairobi-Hotels-Samra-Court.h32598788.Hotel-Information) > > [FPFK Guest House](https://www.expedia.ca/Nairobi-Hotels-FPFK-Guest-House.h29087332.Hotel-Information) > > [Mulberry apartments](https://www.expedia.ca/Nairobi-Hotels-Mulberry-Apartments.h26915717.Hotel-Information) > > [Fenesi Gardens Apartments](https://www.expedia.ca/Nairobi-Hotels-Fenesi-Gardens-Apartments.h24073753.Hotel-Information) > > [Passionist Retreat Center](https://www.expedia.ca/Nairobi-Hotels-Passionist-Retreat-Center.h29766720.Hotel-Information) > > [Parklands Shade Hotel](https://www.expedia.ca/Nairobi-Hotels-Parklands-Shade-Hotel.h22800147.Hotel-Information) > > [West Breeze Hotel](https://www.expedia.ca/Nairobi-Hotels-West-Breeze-Hotel.h3580000.Hotel-Information) > > [Prideinn Azure Hotel Nairobi 5](https://www.expedia.ca/Nairobi-Hotels-Prideinn-Azure-Hotel-Nairobi.h74740620.Hotel-Information) > > [The Zehneria Hotel ](https://www.expedia.ca/Nairobi-Hotels-The-Zehneria-Portico-Westlands-Nairobi.h9470412.Hotel-Information) > > [Sakinas Luxury Suites](https://www.expedia.ca/Nairobi-Hotels-Sakinas-Luxury-Suites.h110609873.Hotel-Information) > > [Taarifa Suites by Dunhill Serviced Apartments](https://www.expedia.ca/Nairobi-Hotels-Taarifa-Suites.h44331974.Hotel-Information) > > [Bliss haven apartments ](https://www.expedia.ca/Nairobi-Hotels-Bliss-Haven-Apartments.h94948263.Hotel-Information) > > [Pan Pacific Serviced Suites Nairobi](https://www.expedia.ca/Nairobi-Hotels-Pan-Pacific-Serviced-Suites-Nairobi.h90933846.Hotel-Information) > > [Lux Suites Nataliz Apartments Utawala](https://www.expedia.ca/Nairobi-Hotels-Lux-Suites-Nataliz-Apartments-Utawala.h100374732.Hotel-Information) ### Flights > [Air Canada Mississauga (YYZ) to Tokyo (HND) flights](https://www.expedia.ca/lp/flight-routes/air-canada-from-pearson-intl-to-haneda/ac/yyz/hnd) ### Vacation Rentals