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Reviews of APA Hotel Nagasaki-Ekimae

3 out of 5
APA Hotel Nagasaki-Ekimae
2-1 Daikoku-machi, Nagasaki, Nagasaki-ken

Reviews

7.6

Good

Rating 10 - Excellent. 199 out of 865 reviews" "
Rating 8 - Good. 336 out of 865 reviews" "
Rating 6 - Okay. 234 out of 865 reviews" "
Rating 4 - Poor. 67 out of 865 reviews" "
Rating 2 - Terrible. 29 out of 865 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Midori

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from フロント 中村 on May 5, 2024
この度はアパホテル〈長崎駅前〉にご宿泊いただき誠にありがとうございます。今回のご宿泊にご満足いただき大変嬉しく思っております。次回長崎へお越しの機会がございましたら、当館のまたのご利用お待ちしております。

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from フロント 永友 on Nov 29, 2023
Thank you for staying at APA Hotel Nagasaki Ekimae. All of our staff are very happy to receive your high evaluation. We will continue to strive to improve our services to satisfy our customers, so please use our hotel again if you have the opportunity. We look forward to seeing you again.

8/10 Good

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient lication to Shinkansen and lical transit.
Stayed 1 night in Nov 2023
Response from Clerk Shimasaki on Nov 23, 2023
Thank you very much for staying at APA Hotel Nagasaki Ekimae.How was your stay at our hotel?We would be very happy if we were able to assist you in your journey.All APA Hotels & Resorts stores offer great deals and a variety of services.So, next time you have a chance, please use it.All of our staff are looking forward to seeing you again.Thank you for your post.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
APA is always the best for me! Great locations and a helpful staff. In this case the hotel is a three minute walk from the station!
Stayed 1 night in Nov 2023
Response from Clerk Shimasaki on Nov 5, 2023
Thank you very much for staying at APA Hotel Nagasaki Ekimae.We would be very happy if we were able to assist you in your journey.All APA Hotels & Resorts stores offer great deals and a variety of services, so please take advantage of them next time you have the opportunity.All of our staff are looking forward to seeing you again.Thank you for your post.

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, amenities
They serve breakfast in the pub nextdoor. The breakfast is acceptable but the cream is not kept cold and the boxes of single malt that setve as decoration haven't been dusted in quite some time. Lots of amenities, but towels aren't as good as others in the chain. Bathroom is really small and there is no place for shower stuff in the shower. Toilet sounds like a waterfall when flushed. Location is very convenient to all transportation. Area has character...search out the non tourist places.
Stayed 2 nights in Oct 2023
Response from APA Hotel Nagasaki Ekimae on Oct 27, 2023
Thank you for staying at APA Hotel Nagasaki Ekimae. Our employees strive to satisfy as many customers as possible. Thank you for your valuable feedback.

10/10 Excellent

Jacquelinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Price
Stayed 1 night in Sep 2023
Response from フロント 中村 on Sep 10, 2023
この度はアパホテル〈長崎駅前〉をご利用いただき、誠にありがとうございました。当ホテルでの滞在にご満足いただけたようで嬉しく思います。今後も是非アパホテルをご利用下さい。

8/10 Good

bill

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 2 nights in May 2023
Response from Imagawa/Receptionist on Jun 13, 2023
Thank you for your stay at our hotel. We are looking forward for your next arrival.

10/10 Excellent

Andrew

Stayed 1 night in May 2023
Response from フロント 中村 on May 29, 2023
この度はアパホテル〈長崎駅前〉をご利用頂きありがとうございます。当ホテルの滞在にご満足頂けた様で大変嬉しく思います。またのご利用をスタッフ一同、心よりお待ち致しております。

10/10 Excellent

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the room was small, it was well equipped and comfortable. The Irish Bar wasn’t particularly Irish, but the food was good and reasonably priced.
Stayed 2 nights in May 2023
Response from Front Desk TAKADA on May 4, 2023
Thank you for staying at APA Hotel Nagasaki-Ekimae.Our hotel has compact rooms due to environment-minded.As you said, our pub is resonable.We wll do our best that it feels like in Ireland.I appreciate your review.When you visit Nagasaki again, please reserve our hotel and stay with us.

6/10 Okay

jung hee

Stayed 2 nights in Apr 2023
Response from フロント 高田 on Apr 17, 2023
この度はアパホテル〈長崎駅前〉にご宿泊いただき、誠にありがとうございます。 当館での滞在にご満足頂けた様で大変嬉しく思います。 スタッフ一同、再びお会いできる日を心よりお待ち致しております。 フロント 高田

10/10 Excellent

Ma. Carmela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location... Rooms are small but comfortable.
Stayed 4 nights in Mar 2023
Response from Clerk Nagatomo on Apr 2, 2023
Thank you for staying at APA Hotel Nagasaki Ekimae. Our hotel is located near the station, so it has been well received by many customers regarding its location. We look forward to welcoming you back to our hotel when you come to Nagasaki.

10/10 Excellent

Ma. Carmela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great! Though rooms are small, it was a comfortable stay. Amenities are welcomed. Breakfast also good.
Stayed 4 nights in Mar 2023
Response from Clerk Shimasaki on Mar 31, 2023
Thank you for using APA Hotel Nagasaki Ekimae. I am glad that you had a comfortable stay.Please use our hotel again. We'll be expecting you.

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
One of the older APA hotels I’ve been in and one of the smallest overall but with the biggest rooms. Super nice front desk staff. Decent Japanese style breakfast. I didn’t try the western style. Not a buffet breakfast. Very good location for access to transport. Right across from train station and right on the tram routes so easy access to most of the commonly visited tourist sites. Nice city too.
Stayed 4 nights in Mar 2023
Response from Front Desk Yohsimura on Mar 22, 2023
Thank you for choosing APA Hotel Nagasaki Ekimae.Although our rooms are compact in size, we have made every effort to provide you with a comfortable stay.Our staff will continue to make various efforts to satisfy our guests.As for breakfast, we do not offer a buffet, but a plated breakfast, with two types of food, Japanese and Western.Please choose according to your mood.Thank you for your review.Yoshimura

10/10 Excellent

Skip

Stayed 3 nights in Nov 2022
Response from フロント 永友 on Nov 30, 2022
この度はアパホテル〈長崎駅前〉にご宿泊いただき、ありがとうございました。 ゆっくりお寛ぎいただけましたでしょうか。 今後もお客様に満足いただけますようサービス向上に努めて参りますので、機会がありましたら是非また当館をご利用下さいますと幸いです。 お忙しい中ご投稿いただきありがとうございました。

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid about $60 American and it was fantastic. The room is small like most hotels I've stayed in Japan but had a full size bed! Very clean, updated room. Would definitely stay here again.
Stayed 1 night in Aug 2022
Response from matsuoka on Aug 28, 2022
Thank you for staying at APA Hotel Nagasaki Ekimae. I am very happy that you were satisfied during your stay. looking forward to seeing you coming again.

8/10 Good

Yasser

Stayed 1 night in Feb 2022

8/10 Good

Shingo

Liked: Cleanliness, staff & service, amenities
丁寧な接客、設備劣化はありますが最大限の清掃がなされていたという印象です。 長崎駅前ですので非常に便利です。
Stayed 1 night in Oct 2021
Response from フロント 松﨑 on Oct 24, 2021
この度はアパホテル〈長崎駅前〉にご宿泊いただきまして、誠にありがとうございます。 お客様にお褒めの言葉をいただけましたこと、大変光栄でございます。お察しの通り当館は築40年を超える建物ですので、設備に関しましては常に手直ししながら維持している状態です。スタッフとしてはこれからも愛情をもってこのホテルを大事にしていく所存です。お客様にこのことが伝わったことがとても嬉しいです。 重ねまして貴重なご投稿本当にありがとうございました。お客様のまたのご来館を心よりお待ち申し上げております。

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from フロント 富松 on Oct 15, 2021
この度はアパホテル〈長崎駅前〉にご宿泊いただきまして、ありがとうございます。 お客様にとって満足感のある滞在となりましたこと、たいへん安堵しております。 また機会がありましたら是非 当館をご利用くださいますと幸いです。 ご投稿ありがとうございました。

8/10 Good

Elias

Liked: Staff & service
4 days in Nagasaki
This hotel was good for the location and the price. The bathroom was a little small but I enjoyed my stay here. There is a Irish pub on the first floor so make sure to check out the surrounding area in Nagasaki. Friendly staff and excellent location for the price.
Stayed 4 nights in Jul 2021
Response from Tsunada / Receptionist on Jul 20, 2021
Thank you for your stay. We are very happy to be part of your journey. We look forward to serving you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020
Response from 宿泊課 on Dec 13, 2020
ご投稿いただきありがとうございました。

4/10 Poor

Kenji

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from フロント佐藤 on Apr 8, 2020
この度はアパホテル〈長崎駅前〉をご利用いただきありがとうございます。またのご利用をお待ちしております。 フロント 佐藤

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020
Response from Matsuoka/receptionist on Mar 15, 2020
Thank you for staying with us. We are glad to hear that you had a good time in our hotel. Hope to see you again in the future.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
No-frills hotel that is pretty comfortable, though the room is quite small.
Stayed 2 nights in Dec 2019
Response from Shimasaki/receptionist on Dec 28, 2019
APA HOTEL provide compact rooms that are environmentally and functional. Thank you very much.

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 3 nights in Dec 2019
Response from フロント 松岡 on Dec 24, 2019
この度はアパホテル<長崎駅前>をご利用頂きまして誠にありがとうございます。 またのご利用をスタッフ一同、心よりお待ちしております。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
A/C in the room is too hot, please improve A/C in the room is too hot, please improve A/C in the room is too hot, please improve
Stayed 1 night in Nov 2019
Response from Tsunada / Receptionist on Dec 4, 2019
Sorry for the inconvenience. The air conditioning of the hotel is managed collectively. Since it is switched to heating during this season, please switch off the air conditioning when it is hot. Fans can be rented if you wish.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. There is a shopping mall opposite to the hotel. Close to Nagasaki Station and also the Airport Limousine.
Stayed 1 night in Dec 2019
Response from Sato/receptionist on Dec 4, 2019
Thank you for staying with us. We are glad you enjoyed Nagasaki City. Hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient, close to train and bus stations and on tram line. Room was very clean, Japanese breakfast was very nice, served on a tray rather than the more usual buffet. Lobby area was a little cramped, but not really a problem.
Stayed 3 nights in Nov 2019
Response from 宿泊課 on Dec 2, 2019
Thank you for your stay. We look forward to seeing you again.

2/10 Terrible

Edwarrd

Disliked: Property conditions & facilities, room comfort
I left 30-minutes after checking in and found another hotel. I had booked a non-smoking room and all they had was a horrible room for smokers. The window looked out to a wall and I could hear the neighbor next door. I immediately booked another hotel and was relieved. I couldn’t get out of there fast enough.
Stayed 1 night in Nov 2019
Response from APAHOTEL on Nov 30, 2019
Thank you for your staying our hotel.

2/10 Terrible

Clyde

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from フロント 上羽 on Dec 1, 2019
この度はアパホテル<長崎駅前>をご利用いただきありがとうございます。 またのご利用をスタッフ一同、心よりお待ちしております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean and pleasant
Room is small as expected for budget hotels in Japan. Excellent location. Modern and clean room. It was a pleasant stay.
Stayed 1 night in Nov 2019
Response from Tsunada / Receptionist on Nov 23, 2019
Thank you for your staying our hotel. We are glad to receive a high evaluation. We look forward to seeing you again.

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from アパホテル〈長崎駅前〉 on Nov 23, 2019
この度はアパホテル〈長崎駅前〉をご利用頂きまして誠にありがとうございます。 またのご利用をスタッフ一同心よりお待ちしております。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, just opposite of the train station
Great location.
Stayed 2 nights in Nov 2019
Response from Tsunada / Receptionist on Nov 16, 2019
Thank you very much for staying our hotel. We look forward to seeing you again.

6/10 Okay

Roger

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Oct 2019
Response from Sato/Receptionist on Nov 11, 2019
Thank you for staying with us. Hope to see you again.

6/10 Okay

Dobromir

Ok but noisy and smelly air outside
Rooms are too small in every way. People service was good and place was relatively clean. The city stinks like gas from poor planning of the road in front of the hotel. Also there is noise from this road. The air quality in Nagasaki is very poor and parts of the city are nearly seedy. Nature is beautiful but u have to get to it first.
Stayed 1 night in Oct 2019
Response from Tsunada / Receptionist on Oct 28, 2019
We are very sorry for the inconvenience. On the day you stayed at the hotel there was an urgent water pipe construction near this hotel. Around Nagasaki Station, redevelopment is progressing with the opening of the Shinkansen in 2022. Along with that, inspections and construction are being carried out in various places. When you come to Nagasaki again, the scenery around the hotel may have changed greatly. (This hotel will be far from the station and bus terminal, but it can't be helped.) Thank you for staying with us here APA HOTEL Nagasaki-Ekimae and your kind review.

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from アパホテル長崎駅前 on Oct 3, 2019
この度はアパホテル〈長崎駅前〉をご利用頂きまして、ありがとうございます。 快適にお過ごし頂けましたら幸いです。 またのご利用をお待ちしております。

10/10 Excellent

Thai Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from APA HOTEL NAGASAKI EKIMAE on Sep 21, 2019
Thank you for your staying our hotel. We hope to see you and serve again.

8/10 Good

alan

Liked: Cleanliness
Stayed 2 nights in Sep 2019
Response from APAHOTEL NAGASAKI EKIMAE on Sep 15, 2019
Thank you for your staying our hotel. We hope to see you and serve again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Tsunada / Receptionist on Sep 11, 2019
Thank you for staying with us. We look forward to your next visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full amenities were provided, i.e. toothbrush, toothpaste, shaver, cream, comb. Shampoo, conditioner, bath gel, handwash all provided in big and easy to pump bottles. This is a very big plus point. Bathroom was a bit too small, eg shower tub, sink and toilet bowl are too close together. This makes it akward to move about.
Stayed 2 nights in Sep 2019
Response from APA Hotel on Sep 6, 2019
Thank you for staying with us. We are glad to hear that you had a good time in our hotel. In other hands, we are apologize for your inconvenience. Thank you for reviewing us and we appreciate taking your time to share it.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and nice
Stayed 3 nights in Aug 2019
Response from APAHOTEL NAGASAKI EKIMAE on Aug 19, 2019
Thank you for staying with us. We are looking forward to see and serve again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location very close to the station and the front desk staff was very kind and professional. I would stay here again!
Stayed 1 night in Jul 2019
Response from Reception Okada on Aug 10, 2019
Thank you for your stay with us and your kind review. We are glad to hear your happy comment. When you have the time to come to Nagasaki, please stay us again. We are looking forward to seeing you again. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Hotel very convenient, next to station area with many restaurants. We had some ambulance noise one night. Morning noise not an issue. Blackout drapes best I saw in Japan and I had best sleep of trip there. Laundry facilities fantastic, 2 washers so no waiting. You get bottle of water from 2d night on. Makes a huge difference in Nagasaki summer!
Stayed 3 nights in Aug 2019
Response from APA HOTEL NAGASAKI EKIMAE on Aug 6, 2019
Thank you for your staying our hotel. We hope to serving you next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient right next to train & bus station with Amu Plaza in front. Lobby bar compact & good place to spend time in rain. Staff are friendly and Eco cleaning policy is good. Will come again.
Stayed 5 nights in Jul 2019
Response from APA HOTEL NAGASAKI EKIMAE on Jul 14, 2019
Thank you for your staying our hotel. We hope you come our hotel next time.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from APA HOTEL NAGASAKI EKIMAE on Jul 16, 2019
Thank you for your staying our hotel.

10/10 Excellent

Wing Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from APAHOTEL〈NAGASAKI EKIMAE〉 Matsuo on Aug 19, 2019
Thank you to give us a good score. If you come to Nagasaki next time, we hope that choose APAHOTEL again. Best regards.

10/10 Excellent

Khairur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in front of Nagasaki Station.
Stayed 2 nights in Jun 2019
Response from APAHOTEL 〈NAGASAKI EKIMAE〉 Matsuo on Aug 19, 2019
Thank you for staying at APAHOTEL〈NAGASAKI EKIMAE〉. As you said, our hotel is near from Nagagasaki JR station. If you come from the station, it takes around 5 minutes on foot, and need to across the bridge. We hope you come again. Best regards.

8/10 Good

Tsuyako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was so small ! Smaller then any other APA hotels.
Stayed 2 nights in Jun 2019

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019