Standard Double Room, 1 Queen Bed, Non Smoking | Beach/ocean view
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Reviews of Ocean 5 Hotel

2.5 out of 5
Ocean 5 Hotel
411 North Ocean Boulevard, Myrtle Beach, SC

Reviews

3.8
Rating 10 - Excellent. 8 out of 115 reviews" "
Rating 8 - Good. 7 out of 115 reviews" "
Rating 6 - Okay. 13 out of 115 reviews" "
Rating 4 - Poor. 18 out of 115 reviews" "
Rating 2 - Terrible. 69 out of 115 reviews" "

4.2/10

Cleanliness

5.0/10

Staff & service

3.6/10

Amenities

3.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Shakima

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cigarettes burns in blankets
Stayed 2 nights in May 2024
Response from Hotel Manager on May 15, 2024
Dear Guest,We apologize for the inconvenience you experienced with the cigarette burns in the blankets during your stay. Our team takes cleanliness and comfort seriously, and we're addressing this issue immediately to ensure it doesn't happen again. Thank you for bringing it to our attention, and we hope to have the opportunity to welcome you back for a much-improved experience.Sincerely, Hotel Manager

2/10 Terrible

Edgar

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

Esaú

Stayed 1 night in Jul 2023

2/10 Terrible

Queen

Stayed 4 nights in Jun 2023

2/10 Terrible

Angela

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property manager is very nasty, rude and disrespectful. This place is a dump!!
Stayed 3 nights in Jul 2022

6/10 Okay

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No TV for the 2 days I was there. no ice machine.
Stayed 2 nights in Sep 2022

2/10 Terrible

ExpediaRelocation

Disliked: Staff & service
Stayed 1 night in Dec 2021

2/10 Terrible

Tyler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches. Broken ac. No wifi. Staff often not around. Horrrrible
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities
Property was correct area for us. Pool stayed open late. Had 3 bed rooms.
Stayed 1 night in Jul 2021

10/10 Excellent

Misty

Stayed 1 night in Jul 2021

2/10 Terrible

Cheyana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT SPEND YOUR MONEY
I checked in and 5 minutes later, I checked out. Room smelled like ppe, stains on the sheets. Bathroom was disgusting.
Stayed 2 nights in Jul 2021

6/10 Okay

Ryan A

Liked: Staff & service
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Staff & service
They literally try to scam you out of your money! I booked a room with 3 double beds and was almost there to check in and they called asking how many people I had with me. The room sleeps 6! They told me I booked for 2 people... but I paid for a room with 3 double beds! Literally this booking was for one night only and they told me I had to pay an additional 48$ and change per person extra if we wanted to stay. I told them no that that was ridiculous when I already paid $162 for the room. Now I can’t get Expedia or the hotel to refund our money. Everytime I call the hotel staff is rude and says Expedia has to refund and Expedia says the hotel is to refund but I have to get the manager to approve. They won’t even tell me the managers last name! Just George and that he didn’t have time to deal with me. Worst experience ever!! Had to find and pay for another hotel for the night.
Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The hotel put a $270 charge on my card and will not tell me why. I've called them 5 times and they haven't given a reason or refunded me.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Location was good, but the property is in need of updating. Staff was very friendly.
Stayed 1 night in Jun 2021

2/10 Terrible

elmer

Travelled with family
Disliked: Property conditions & facilities
Terrible accomodations
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the beach and amenities. In the heart of Myrtle Beach. Great location. Friendly staff, great free parking. Very reasonable rates. Would stay here again!
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is definitely not worth the money you pay for it. We arrived early but had to wait til 3pm to check in(which was our check in time and this was ok) for the room to be cleaned, well it was not clean when we went in. It was nasty, we took the hotel towel to clean the floor and it was black by the time we were done cleaning, the bathroom was disgusting and still had dirt and sand in the tub from previous renter. The water would not drain in the shower and the bedding was nasty and stained.
Stayed 1 night in May 2021

2/10 Terrible

Florencio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel and it was a fraud advertisement using pictures of other hotels to catch people to pay for this one. The price is a rip off to customers for the crapy hotel i will not recommend anyone to thus placeat all.
Stayed 2 nights in May 2021

6/10 Okay

mary

Travelled with family
Disliked: Property conditions & facilities
The picture of whst you think is the hotel is not. Tv has lines through it. One plug in room to use to charge phone. No outlets to use in bathroom sink area. Very outdated and in need of repairs.
Stayed 1 night in May 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Pool had no water in it, toilet was broke, fridge wasn’t working. Overall property wasn’t clean or upkept
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is not what it looks like. Horrible experience. Not kid friendly, no house keeping. No hair dryer, had ro rig the AC for it to work.
Stayed 2 nights in Apr 2021

2/10 Terrible

Alex

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Awful and loud
When we stayed our room was dirty and their was a drink left in the fridge.... then at 7:00am we herd kids screaming in front of our door we ask the person in the office to tell them to be quite but nobody didn’t come to their door and not to mention the pool guy making so much loud at 9:00am as well very awful and wouldn’t recommend nobody to stay there
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

2/10 Terrible

Expedia

Stayed 2 nights in Mar 2021

2/10 Terrible

David

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For your safety DO NOT STAY HERE!
I rather stay on a dirt rode than in these nasty hotel or rooms. Look at their Google reviews... this is not a hotel it is a crack house. For your safety DO NOT STAY HERE!
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
Hotels.com needs to somehow evaluate the places to allow in their website. I’m very disappointed with this hotel. In one word the is DISGUSTING.
Stayed 1 night in Mar 2021

4/10 Poor

Brittany

Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Angela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Está sucio, es muy pequeño, descuidado sin toallas sin shampoo, nada, con sabanas quemadas por cigarrillos. Definitivamente no es lo que ofertan y las fotos aparentan otra cosa.
Stayed 2 nights in Sep 2020

2/10 Terrible

Michael, Durham

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches! Property is run down. Air conditioner didn’t work. TV had no remote. “Ocean view” is between two high rise buildings. No closet to hang clothes.
Stayed 2 nights in Sep 2020

2/10 Terrible

Luther

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

2/10 Terrible

Katarina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was absolutely unacceptable. Pillows had no cases and looked stained and disgusting. TV had audio but no video. No towels or toilet paper were in the room. Roaches litterally everywhere! They were on the stove, in the bathroom, on the tables, walls, and on the bed as well!! When i saw the one on the bed, I could not sleep there with me and my 5 month old. Ended up checking out at 1:34am and kept the parking pass to sleep in my car instead. Not worth the money at all.
Stayed 1 night in Jul 2020

2/10 Terrible

Sherri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place
This is a TERRIBLE hotel .... the staff is rude the place is run down ...Was suppose to be a romantic weekend so we splurged a bit and got the room with a kitchen....tv broke fridge broke stove broke air conditioning broke toilet broke shower broke tv remote broke door lock broke smoke detector broke ice machine broke and the sheets was dirty. This was the WORST HOTEL I HAVE EVER STAYED IN
Stayed 1 night in Jul 2020

4/10 Poor

Kenneth

Travelled with family
Disliked: Staff & service, property conditions & facilities
Never agian
We booked online. Was told when we got there our room wasn't available and wed have to either cancel and wait to get our money back (which we couldn't do) or pay the up grade fee, very rud and very hard to understand front desk operations. 3rd floor no elevator, tub filled with water while showering, no hand towels or wash clothes, only 2 towels, sink was broken, ice bucket, no ice machine, air was turned off on 97 degree day took about 4 hours for room to cool off, never really got cool. Dog next door barked all night long
Stayed 1 night in Jul 2020

2/10 Terrible

A.Corona, W. Bloomfield, Michigan 48324

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The flights with 'Spirit Airlines' were great and on time. The only exception was the shoulder room of the Airbus A319, but the officers and crew were great. Also they had HEPA filters which made me feel better. Our first hotel (The Avista) which was not book through Expedia was great!. We also had to book an additional night last minute, we used Expedia in this case and the website was fast and great. Unfortunately we ended at the' Atlantic North Motel'. This place was dirty, sheets had old stains, the AC had to be repaired and the shower was backing up; we did not feel comfortable taking a shower after spending the afternoon at the beach. As as user of Expedia form most of my vacation the last several years, I suggest you don't recommend this place or even remove it from your options. Thank you.
Stayed 1 night in Jun 2020

2/10 Terrible

Diamond

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY FROM HEREEEE
DO NOT STAY HERE. MY ROOM WAS INFESTED WITH ROACHES. EVEN IN THE BED CRAWLING ON MY CHILD. I HAVE PICTURES. THEY HIRE ANYONE. THE OVERNIGHT CLERK WAS RUDE AND WAS ACTUALLY NEXT DOOR IN ANOTHER GUEST ROOM WHILE I WAITED OUTSIDE TO TALK TO HIM. PEOPLE OUTSIDE SMOKING AND DRINKING AND BEING LOUD. OH AND THEY SAID THEY DONT DO REFUNDS.
Stayed 1 night in Jun 2020

6/10 Okay

Timothy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Alyssia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
it was amazing wonderfully clean right outside of the ocean and the staff were sweet and reliable room was fresh and clean shower was nice and AC worked big plus
Stayed 1 night in Jun 2020

2/10 Terrible

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare!!!
Our room smelled like an ashtray, no remote for the TV, no outlet in the bathroom for straightener/blow dryer. The hot water knob in the shower got so hot after about 2 minutes, you had to use the one washcloth provided to turn it off! I didn’t sleep at all due to other patrons partying until 6 am and the horrible smell of the room.
Stayed 1 night in Jun 2020

4/10 Poor

Jakie, Myrtle beach

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Take your own bed clothing and towels. Make sure time cleaning and smell goods
Stayed 1 night in Jun 2020

8/10 Good

Rose, North, sc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was closed and the bed had some big issue in room 37
Stayed 1 night in Jun 2020

8/10 Good

Leon

Liked: Staff & service, room comfort
Older but comfortable
Older motel that they don't put money into. Everything is old and worn out but staff was outgoing and friendly. Right on strip and safe
Stayed 2 nights in Jun 2020