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Reviews of La Quinta Inn & Suites by Wyndham Myrtle Beach Broadway Area

2.5 out of 5
La Quinta Inn & Suites by Wyndham Myrtle Beach Broadway Area
1561 21st Ave North, Myrtle Beach, SC

Reviews

8.0

Very good

Rating 10 - Excellent. 544 out of 1199 reviews" "
Rating 8 - Good. 307 out of 1199 reviews" "
Rating 6 - Okay. 156 out of 1199 reviews" "
Rating 4 - Poor. 89 out of 1199 reviews" "
Rating 2 - Terrible. 103 out of 1199 reviews" "

7.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Facility was clean, staff was very helpful. Dining was very limited.
Stayed 1 night in May 2024

10/10 Excellent

Jadalize

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed our stay
Stayed 2 nights in May 2024
Response from Hotel Managment on May 10, 2024
Jadalize,Thank you for choosing our hotel as your place of lodging and taking the time to share your experience. We hope to see you again next time you visit the area.

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and friendly service. Clean and fresh rooms.
Stayed 1 night in Apr 2024
Response from Hotel Managment on May 7, 2024
Justin, Thank you for taking the time to share your feedback about your recent stay with us.

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was clean and the staff was very friendly. There was some construction that caused a good bit of noise and limited the parking. Two of the exterior doors didn't read the key cards reliably. Also the plug on the hair dryer in our room was cracked and we could see exposed and burnt wiring inside the plug.
Stayed 2 nights in May 2024
Response from LQ STAFF on May 4, 2024
David, Thank you for taking the time to share your feedback about your recent stay with us.

6/10 Okay

DeeAnn

Travelled with family
Liked: Staff & service
Property needs cleaned. Carpets in hall are dirty. Rooms are not bad.
Stayed 2 nights in May 2024
Response from Hotel Management on May 4, 2024
DeeAnn,Thank you for taking the time to share your feedback about your recent stay with us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did not have a handicap accessible room available, so the young lady gave me a room nearest the outside door. I think her name is Emma. She was courteous, professional, and congenial.
Stayed 2 nights in Apr 2024
Response from Hotel Management on May 3, 2024
Michael, Thank you for choosing our hotel as your place of lodging and taking the time to share your feedback about your recent stay. We will make sure to let Emma know what an outstanding experience you had.

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was a very clean and reasonable option for a short stay in Myrtle beach. The location is centralized, the room was very clean and adequate, and the price was great
Stayed 1 night in Apr 2024
Response from Hotel Managment on May 2, 2024
Jill. Thank you for choosing our hotel as your place of lodging and taking the time to share your feedback. we hope to see you next time you visit the area.

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport
Stayed 1 night in Apr 2024
Response from Hotel Managment on May 1, 2024
Sandra,Thank you for taking the time to share your feedback about your recent stay with us.

10/10 Excellent

Nathaniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel. The rooms are clean and well maintained. The grounds are gorgeous. I had to work remotely over our trip and I had no issues working in my room, common areas, and grounds. The staff is absolutely incredible and makes you feel like family. This truly is a home away from home.
Stayed 5 nights in Apr 2024
Response from Hotel Managment on Apr 30, 2024
Nathaniel,Thank you for choosing our hotel as your place of lodging and taking the time to share your experience about your recent stay with us. we hope to see you next time you visit the area.

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the location and the staff is always friendly and helpful.
Stayed 1 night in Apr 2024
Response from Hotel Managment on Apr 26, 2024
Candice,Thank you for taking the time to share your feedback about your recent stay with us.

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there 2 times,both times the personal was great and the rooms clean
Stayed 4 nights in Apr 2024
Response from Hotel Managment on Apr 26, 2024
Debbie,Thank you for taking the time to share your feedback about your recent stay with us.

4/10 Poor

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed 6 nights and the whole time there was a card reader that didn't work. I reported it the first night. The bathroom could use a little maintenance.
Stayed 6 nights in Apr 2024
Response from Hotel Management on Apr 25, 2024
Ann,Thank you for taking the time to share your feedback about your recent stay with us.

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was very nice and accommodating
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 25, 2024
Julie,Thank you for taking the time to share your feedback about your recent stay with us.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 25, 2024
Timothy,Thank you for taking the time to share your feedback about your recent stay with us.

4/10 Poor

Christopher

Rooms and elevators need updating.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 25, 2024
Christopher,Thank you for taking the time to share your feedback about your recent stay with us.

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too much $ for what you get.
Stayed 5 nights in Mar 2024
Response from Hotel Managment on Apr 20, 2024
John,thank you for taking the time to share your feedback about your recent stay with us.

6/10 Okay

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and the staff was respectful.
Stayed 4 nights in Apr 2024
Response from Hotel Managment on Apr 20, 2024
Ebony,Thank you for taking the time to share your feedback about your recent stay with us. we hope to see you next time you visit the area.

10/10 Excellent

rochelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, and free breakfast :)
Stayed 3 nights in Apr 2024
Response from Hotel Managment on Apr 19, 2024
Rochelle,Thank you for choosing our hotel as your place of lodging and taking the time to share your rating of our hotel.

10/10 Excellent

Karen

Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Hotel Managment on Apr 19, 2024
Karen,Thank you for choosing our hotel as your place of lodging and taking the time to share your rating of our hotel.

2/10 Terrible

Denisha

Stayed 2 nights in Apr 2024
Response from Hotel Managment on May 10, 2024
Denisha,Thank you for taking the time to share your rating of our hotel.

4/10 Poor

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

10/10 Excellent

Derrell

Travelled with family
Liked: Staff & service, amenities
Not the best but not the worst
Stayed 1 night in Apr 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and inexpensive, especially for the area. There are so many things to do nearby.
Stayed 1 night in Apr 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

8/10 Good

Vivian

Travelled with partner
Liked: Staff & service, property conditions & facilities
This was a very nice trip- clean room, convenient location, wonderful employees. All was great except our room kept wreaking of cigarette smoke. Its supposed to be non-smoking but someone wasnt compliant and just plain rude!!
Stayed 4 nights in Apr 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

2/10 Terrible

alexander

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

10/10 Excellent

Yolanda

Stayed 1 night in Apr 2024
Response from Hotel Managment on Apr 30, 2024
Yolanda,Thank you for taking the time to share your rating of our hotel. we hope to see you next time you visit the area.

8/10 Good

Gillian Charlene James

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The check-in agent at the Front Desk was not friendly or wrlcoming. She knows no representation 9f the brand . She continues to addres me as "Dear" after repeating my last name to her several times very unprofessional ... she did not mentioned the amenities of property to me but did to the guests before and after me ( the sterorype of Third party reservation ) . As former DOF of Starwood hotels. She needs training knowing that the check-in experience is extremely vital to any hotel.
Stayed 3 nights in Apr 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

4/10 Poor

Christian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Apr 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

2/10 Terrible

Kendra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were amazing. We were checked in by Shawn and he was very pleasant and helpful in answering questions we had about the attractions across the street from the hotel. Even when our room key did not work initially, he was more than willing to assist us! The hotel was not well kept. The elevator had trash in it for hours. Our room was also not very clean. There was a used washcloth on the lamp next to the bed. I always bring Lysol and Clorox wipes to do my own cleaning of the bathroom before use and I’m glad I did because it had not been cleaned very well. There were stains on the sink and in the bathtub. My husband complained about the bed being very uncomfortable. Because we were on only staying for two days, we made the best of the situation, but we will not return to this hotel again.
Stayed 2 nights in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

6/10 Okay

Carlos

Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 25, 2024
Carlos,Thank you for taking the time to share your feedback about your recent stay with us.

4/10 Poor

Sandra

Travelled with family
Walls are paper thin so you can hear conversations in next room. Very noisy! We stayed two nights and were awakened both nights around 3:00 AM by neighboring rooms - loud talking and offensive language. No maid service. No replenishing of supplies so if you needed more towels or TP you had to request at front desk. Breakfast was very limited and a lot of the items were out and not replenished. Hotel is close to Broadway on the Beach so that was a plus and there was no noise from traffic or Broadway on the Beach only from hotel guests.
Stayed 2 nights in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

4/10 Poor

Jackie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Shower dripped all nite. Tub looked dirt,but i think its worn out. Bottom of bathroom door looked like it had gotten wet and was rotting. Hair in tub from previous guests.
Stayed 5 nights in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient
Stayed 2 nights in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Close to attractions
Stayed 1 night in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

2/10 Terrible

Nicholas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Floor was covered in dirt in my hotel room. The bed seem like it wasn’t changed recently in the towels were gross as well.
Stayed 1 night in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

4/10 Poor

Heather

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
All of our beds had craters in the middle of them, as if they haven’t been changed in years. One bed even had food crumbs UNDER the covers. Showers/tubs were not clean either.
Stayed 1 night in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

10/10 Excellent

Thommy

Liked: Cleanliness, staff & service, property conditions & facilities
i liked the ease of acess to anything i need around the site
Stayed 2 nights in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

10/10 Excellent

Trena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

8/10 Good

Frederick

Travelled with family
Liked: Staff & service
Nice
Stayed 1 night in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

6/10 Okay

Gerald, Graham

Liked: Staff & service
Disliked: Cleanliness
Property needs a revamp and clean up. Advertised a hot breakfast...poor Bagel/cereal
Stayed 2 nights in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

8/10 Good

Dwayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time just that other in the room next door made alot of noise later in the night time.
Stayed 1 night in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

10/10 Excellent

Juan

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

6/10 Okay

Whitney

Travelled with family and small children
Our stay was ok, the bathroom could have been cleaned a little more thoroughly.
Stayed 1 night in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

4/10 Poor

Jimmy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Was told $75 pending charge was in case I broke or did something to room ....only thing I wanted to do to the room was add air freshener .. room definitely overpriced for what was given !
Stayed 1 night in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
All the electronic locks on the doors on the third floor were not working they needed to be updated which was a big hassle
Stayed 4 nights in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

2/10 Terrible

Robert J.

Disliked: Cleanliness, staff & service, property conditions & facilities
Immediately, after checking in, I noticed how dirty the common area was. The carpet in the hallway was filthy. When I got to the room and use the bathroom, it was obvious there had been a flood as the bottom of the bathroom doors were all delaminating. Pieces of the lower wall were coming apart. The television didn’t work. When I went to the front desk and asked them to have someone fix the television, I was given a phony story that all of their televisions reset every morning and that I needed to go back back to the room, unplug the television and plug it back in so it would work. I did that and it still wouldn’t turn on. Finally, I went back to the desk and requested my money back as we were leaving. We did not stay the night. I would not go back and I would not recommend it to anyone else.
Stayed 1 night in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

2/10 Terrible

xikombiso

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible stay, none of the facilities were open, gym equipment was broken and house keeping didn’t come once
Stayed 6 nights in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Managment on Apr 16, 2024
Thank you for taking the time to share your experience with us.