Museum Baerengasse Tours and Activities

The bed i n my room is old, I can feel laying on spring, although they later put a topper on it. I was not able to get good sleep , because I cant sleep when its hot. The AC is not central and barely working, its more like a fan. I told the lady at the front dest, she said she will send someone to look at it but never did. I also did not appreciate the defensiveness when I complained about the bed, phone not working and AC is not working, The lady made a statement "no one has complained before." That was a tad rude. Restaurant staff are very friendly and helpful. Food is decent.

Beautiful hotel, we never wanted to leave! Pool and restaurant were lovely too. I would go again. Oh, and the view can’t be beat.

The hotel was very conveniently located — we could literally see the chapel bridge when we stepped outside the hotel! The room was comfortable and staff friendly. We would have appreciated fresh eggs, and a little more variety with breakfast, but overall this was a great hotel.