The staff was overly accommodating, attentive, and friendly! They saw that we had big bags and were quick to help bring them up the stairs to our room. The garden of the hotel is absolutely beautiful and the entire place is quaint, quiet, and peaceful. The metro to the city was quick and super easy to navigate. I would highly recommend this hotel for a stay in paris! Just be aware, the building we stayed in had no elevator, which poses a problem for those with mobility challenges.