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Reviews of Hotel Der Tannenbaum

Hotel Der Tannenbaum
Kreuzstrasse 18, Munich, BY

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 50 reviews" "
Rating 8 - Good. 16 out of 50 reviews" "
Rating 6 - Okay. 6 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 1 out of 50 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Zac

Travelled with partner
Disliked: Amenities, property conditions & facilities
Weird experience, it felt like a fake hotel. There was no front desk and we had to check in at a different hotel around the corner. I was not made aware of any of this until after I had made the booking. We did have a large bathtub which was nice, but the bed was super uncomfortable. Would not recommend staying here.
Stayed 1 night in Mar 2024

10/10 Excellent

Madhu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great, less than 10 minute walk from MArienplatz. Not too far and not too small. Just one block away from the hustle and bustle. Great location...
Stayed 3 nights in Nov 2023
Response from Hotel der Tannenbaum Team on Nov 14, 2023
Dear Madhu,Thank you for your nice review.We are very pleased that you enjoyed the central location of our hotel and that you felt comfortable.We would be delighted to welcome you again.With best regards from MunichYour Team Hotel der Tannenbaum

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Hotel der Tannenbaum Team on Nov 12, 2023
Dear Gary,Thank you very much for your nice review.We look forward to welcoming you again.Your Team Hotel der Tannenbaum

8/10 Good

MIkhail

Liked: Cleanliness, staff & service, property conditions & facilities
good place to stay and see the old city.
Stayed 3 nights in Oct 2023
Response from Hotel der Tannenbaum on Oct 27, 2023
Dear Mikhail,thank you very much for your review.We are very pleased that you enjoyed your stay. We look forward to welcoming you back soon.with best regards from MunichYour Team Hotel der Tannenbaum

10/10 Excellent

Vitaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Hotel der Tannenbaum Team on Sep 10, 2023
Dear Vitaly,Thank you very much for your positive review and the words of praise.We are very pleased to read that we were able to convince you all around of the Hotel der Tannenbaum and hope to be able to welcome you here again soon.With kind regards from MunichYour Team of the Tannenbaum

10/10 Excellent

Asya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient, the staff is very helpful
Stayed 1 night in Aug 2023
Response from Hotel der Tannenbaum Team on Aug 28, 2023
Dear Asya,thank you very much for your rating.We are very pleased that you were very satisfied with your stay.We would be happy to welcome you again.best regards from munichYour Team Hotel der Tannenbaum

10/10 Excellent

Michael

Stayed 2 nights in Jul 2023
Response from Hotel der Tannenbaum Team on Aug 7, 2023
Lieber Marcel,herzlichen Dank für Ihre so positive Bewertung.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit herzlichen Grüßen aus München Hotel der Tannenbaum

10/10 Excellent

Christian

Stayed 2 nights in Jul 2023
Response from Hotel der Tannenbaum Team on Aug 20, 2023
Sehr geehrter Gast,vielen Dank dass Sie sich die Zeit genommen haben um uns eine gute Bewertung zu geben.Freundliche GrüßeHotel Der Tannenbaum-Team

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy, but manageable.
As city center hotels may be, the neighborhood is noisy, people talking in the streets at night coming home from bars, and construction everywhere, sirens, starting at 7:00. Get a “white noise” machine before you leave. Problem solved. Tannenbaum Hotel is in a great location.
Stayed 4 nights in Jul 2023
Response from Hotel der Tannenbaum Team on Aug 7, 2023
Dear Marvin,Thank you for your rating and for taking the time.Due to the central location in the middle of the city, it can also be noisy.We have no influence on sirens, constrctions, or people talking on the street. Our rooms are all equipped with soundproof windows.We would be happy to welcome you again, maybe next time at the Hôtel du Train, where the check-in also took place, there we also have rooms on the courtyard side which are quieter.Best regards from MunichHotel der Tannenbaum

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to both the train station as well as the Marienplatz and Hofbrauhaus. Very clean, quiet, and comfy.
Stayed 1 night in Apr 2023
Response from Hotel der Tannenbaum Team on Apr 15, 2023
Dear Guest,thank you very much for your wonderful review.We are very pleased that you enjoyed your stay with us in our house and that you liked the very central location so much.We would be happy to welcome you again soon and remain with best regards from Munich.Your Team Hotel der Tannenbaum

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely place to stay if you plan to be out and about. There are no amenities in the hotel but it’s clean and in a great location. I highly recommend!!
Stayed 2 nights in Feb 2023
Response from Hotel der Tannenbaum on Feb 27, 2023
Thank you for your nice review and the time you have taken

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night’s sleep
Location excellent for Christmas markets and shops. Lady at check in very helpful and polite. Check in is at another hotel 50m away so no problem. Room warm, clean and comfortable so met our needs. Cafe nearby for breakfast.
Stayed 2 nights in Dec 2022
Response from Hotel der Tannenbaum on Dec 24, 2022
Dear Guest,thank you very much for your wonderful review and the very positive feedback to our staff.We would be pleased to welcome you again.best regards from munichYour Team Hotel der Tannenbaum

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was hard to find
We did not know in advance that the hotel Tannenbaum did not have a reception desk. We had to go around the corner to the Hotel duTrain to check in. It was a bit weird. The staff were accommodating however it was unclear why the Hotel der Tannenbaum had very little signage (a small paper with the name on the door). I was a bit uncomfortable with the arrangement.
Stayed 1 night in Sep 2022
Response from Hotel der Tannenbaum on Oct 19, 2022
Dear Guest,thank you for your review.we are very pleased that you praise our staff.the description for the check-in at the Hotel du Train, is written in the guidelines in expedia.we would still be happy to welcome you again.best regards from munichHotel the Tannenbaum

6/10 Okay

Ausra

Travelled with partner
Liked: Cleanliness
The property location was spot on for us. About a 5 minute walk to main square through shopping district. Close enough to it all but far enough away for peace and quiet, although it was Oktoberfest and there were many late nighters walking the streets. But our hotel inside was quiet. Overall the amenities and room was adequate. No real frills or bells and whistles. Clean and comfortable. Lacked personality but we were really only there to sleep. The check in desk was at another hotel around the corner that may have offered a breakfast option? Not sure..
Stayed 3 nights in Sep 2022
Response from Hotel der Tannenbaum on Oct 19, 2022
Dear Guest,thank you for taking the time to rate us here. We are pleased that you liked the central location of our hotel and that everything is within walking distance.We do not offer breakfast at the Hotel der Tannenbaum, but there are cafés and bakeries nearby.We would be pleased to welcome you again.best regards from munichyour Team Hotel der Tannenbaum

6/10 Okay

BOLORMAA

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The reviews online made it look good so we stayed here. 1. Check- in: troublesome Carried our luggages and came to the address provided only to be shocked with sign that says 'pick up your key from a few blocks away in a Different hotel!'. Yo what??? What bothers me most is, I had passed that damn street on the way to get here, so if only they had the decency to email this info before OR better yet, say it in the property description, it would have saved so much time, effort and disappointment. 2. Somewhat close to popular areas like the Marienplatz, but it will still take solid 15 minute walk per side. 3. after you finally get your keys from a different place, you walk back to the actual tannenbaum hotel, which is more like an apartment building. There is no elevator from the get go, so you have to carry your heavy luggages to the elevator! 4. Bare bones: it really has not much, no ac, no microwave, no fridge, no ini bar, no iron etc. 5. No wifi! It says it has free wifi, but 2 days I stayed, it rained and according to management, that messed stuff up and wifi doesn't work! I had important work, so I had to beg the 'other hotel', remember the place where you picked up your room keys.. that.. i stayed there to work, but they said they needed me gone from the lobby by 11.30 pm, and I couldn't even get my work done. If only they promised wifi and had wifi, I won't be in this situation to begin with! Oh yes, Hotel Tannenbaum has no reception, no nothing.
Stayed 2 nights in Jul 2022

8/10 Good

Davidson, San Mateo

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No working elevator—be prepared to walk up a lot of stairs. Our room was on the 5th floor!
Stayed 3 nights in Jun 2022
Response from Hotel der Tannenbaum Team on Jul 3, 2022
Dear guest, we are very sorry that you have experienced such inconvenience. you could have contacted the reception and we would have repaired the lift immediately. please give us a chance so that you don't remember us so badly! We would be pleased to welcome you again. With kind regards Hotel der Tannenbaum

10/10 Excellent

Narcis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located for downtown Munich and Marienplatz. Very clean and quiet room.
Stayed 1 night in Jun 2022
Response from Hotel der Tannenbaum Team on Jun 17, 2022
dear guest, thank you very much for your review. We are pleased that you liked our hotel and the central location so much. We would be pleased to welcome you again, until then we remain with best regards from munich. Your team Hotel der Tannenbaum

4/10 Poor

Lauren

Travelled with group
Liked: Staff & service
Disliked: Amenities
The WiFi does not work AT ALL. And without AC in the summer months I think I would die
Stayed 4 nights in May 2022
Response from Hotel der Tannenbaum Team on Jun 11, 2022
DEAR GUEST, we are very sorry that you had such inconvenience. you could have asked us about it, then we could have solved the problem with the wifi. we would also have been happy to put a fan in your room, with kind regards Your team Hotel der Tannenbaum

10/10 Excellent

Salih

Stayed 2 nights in Mar 2024
Response from Hotel der Tannenbaum on Apr 22, 2024
Dear Guest,thank you for your nice review.Your Team Hotel der Tannenbaum

8/10 Good

HIROKAZU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
ベットやシーツは十分に綺麗でした。
Stayed 3 nights in Feb 2024
Response from Hotel der Tannenbaum Team on Feb 24, 2024
Dear Guest,Thank you for your review.we would be delighted to welcome you again.With best regards from MunichYour Team Hotel der Tannenbaum

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Horrivel
Terrivel. Local do hotel não é o mesmo do check in. Existem uma placa em alemao que indica que vc tem que ir so outro lado do quarteirão para fazer o seu check in. Detalhe, sem nenhuma informação, você deve ir carregando toda a sua mala ate encontrar o real local do check in. Por sorte encontrei um Alemão simpatico que falava ingles e me ajudou com isso, pois fiquei quase 30 min tentando decifrar esse misterio. Ai fazer o check e voltar ao local do hotel, nenhum funcionario para ajudar com as malas e era precisa subir um nivel de escada pois não tinha elevador.
Stayed 1 night in Feb 2024

8/10 Good

Martin

Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from Hotel der Tannenbaum on Nov 18, 2023
Lieber Martin,vielen Dank für Ihre Bewertung.Mit besten Grüßen aus MünchenIhr Team Hotel der Tannenbaum

6/10 Okay

Jens

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Fint til overnatning
Alt var ok til overnatning. Ingen reception eller anden service
Stayed 2 nights in Nov 2023
Response from Hotel der Tannenbaum on Nov 18, 2023
Dear Jens,Thank you very much for your review.We look forward to welcoming you again.With best regards from MunichYour Team Hotel der Tannenbaum

6/10 Okay

Illan

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Sep 2023
Response from Hotel der Tannenbaum on Oct 21, 2023
Dear Guest,thank you for your review.we are looking forward to welcoming you again.with best regards from MunichYour Team Hotel der Tannenbaum

8/10 Good

Tina, Köln

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr nettes Personal, ruhiges, großes Zimmer, großes Bad, sauber
Stayed 1 night in Sep 2023
Response from Hotel der Tannenbaum Team on Sep 10, 2023
Liebe Tina,es freut uns sehr, dass Sie Ihren Aufenthalt bei uns im Hause genossen haben. Sehr gerne haben wir Ihr Lob an unsere Mitarbeiter weitergegeben.Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen.Mit besten Grüßen aus MünchenIhr Team Hotel der Tannenbaum

10/10 Excellent

Sofía

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very nice, but the reception is round the corner. It is not easy realize at first sight
Stayed 1 night in Sep 2023
Response from Hotel der Tannenbaum Team on Oct 7, 2023
Dear Sofia,Thank you for your nice review.We would be happy to welcome you again. with best regards from MunichHotel der Tannenbaum

6/10 Okay

Wolfgang

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Früher Straßenlärm, schlafen bei offenem Fenster nicht möglich
Stayed 3 nights in Jul 2023
Response from Hotel der Tannenbaum Team on Aug 1, 2023
Sehr geehrter Gast,wir beduauern, dass ihnen die Lage unseres Hotels nicht entsprochen hat. Als Stadthotel, welches in der Mitte von München liegt, sind wir von Baustellen umgeben und leider nicht in der Lage diese zu umgehen. Daher ist etwas Lärm auf der Straße unvermeidbar. Alle unsere Zimmer sind aber mit modernstem Lärm- und Schallschutz versehen um ihren Aufenthalt bei uns so angenehm wie möglich zu gestalten.

10/10 Excellent

Josué

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Hotel der Tannenbaum on Jul 5, 2023
Dear Josuéthank you very much for your nice review.we would be happy to welcome you again soon.best regards from MunichHotel der Tannebaum

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder
Wir haben uns sehr wohl gefühlt, super nett und top gepflegt! Lage ideal! Alles perfekt ! Gerne wieder!
Stayed 2 nights in Jun 2023
Response from Hotel der Tannenbaum Team on Jun 24, 2023
Liebe Martina,es ist eine Freude zu lesen, dass Sie mit Ihrem letzten Aufenthalt in unserem Haus sehr zufrieden waren.Wir würden uns freuen Sie bald wieder bei uns begrüßen zu dürfen.Mit besten Grüßen aus MünchenIhr Team Hotel der Tannenbaum

10/10 Excellent

Lars-Kristian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Nice and relaxed hotel located in a safe area in Munich. Cheap and good value for money
Stayed 2 nights in May 2023
Response from Hotel der Tannenbaum Team on May 22, 2023
Dear Lars,Thank you for your positive review.We are very pleased that you were very satisfied with your stay at our Hotel.We hope to welcome you again soon at Hotel der Tannenbaum.With best regards from munichyour Team Hotel der Tannenbaum

8/10 Good

Thi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Feb 2023
Response from Hotel der Tannenbaum on Mar 20, 2023
Hello,Thank you very much for your positive rating. We are glad that you enjoyed your stay at our hotel. With kind regards,Your Hotel der Tannenbaum Team

10/10 Excellent

Jairo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atendimento na recepção, quarto amplo e banheiro bom e grande
Stayed 3 nights in Mar 2023
Response from Hotel der Tannenbaum on Mar 14, 2023
Dear Guest,thank you very much for your wonderful review and the very positive feedback to our staff.with best regards Your Team Hotel der Tannenbaum

10/10 Excellent

Oscar

Stayed 1 night in Nov 2022

6/10 Okay

Pascal

Disliked: Staff & service, amenities, property conditions & facilities
Zu teuer für null Service
Stayed 1 night in Oct 2022

10/10 Excellent

Pablo, Ciudad de México

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, servicio y limpieza
Stayed 4 nights in Sep 2022
Response from Hotel du Train on Oct 19, 2022
Dear Guest,thank you for your review.we are very pleased that you were very satisfied with the central location, as well as the service and cleanliness.best regardsyour team Hotel du Train

8/10 Good

Vanir

Stayed 2 nights in Sep 2022
Response from Hotel der Tannenbaum on Oct 19, 2022
thank you for your review.With best regards Hotel der Tannenbaum

8/10 Good

Sylke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Hotel der Tannenbaum on Oct 19, 2022
Sehr geehrter Gast,vielen Dank für Ihre schöne Bewertung.Mit besten GrüßenHotel der Tannenbaum

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einchecken erst um 15.00 Uhr - keine Möglichkeit Gepäck vorher abzugeben, Rezeption in einem anderen Haus.
Stayed 1 night in Jul 2022

10/10 Excellent

Cristiane

Stayed 2 nights in May 2022
Response from Hotel der Tannenbaum Team on Jun 8, 2022
Sehr geehrter Gast, vielen Dank für Ihre tolle Bewertung und die Zeit die Sie sich genommen haben. Wir wüden uns freuen Sie wieder bei uns begrüßen zu dürfen.Bis dahin verbleiben wir, mit besten Grüßen aus München Ihr Team Hotel der Tannenbaum

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nettes Personal, geräumige Zimmer.
Stayed 1 night in Aug 2021
Response from Hotel der Tannenbauim Team on Sep 20, 2021
Lieber Gast, vielen Dank für Ihre positive Nachricht. Wir freuen uns das Ihnen Ihr Aufenthalt bei uns im Hause gefallen hat und hoffen Sie bald wieder bei uns im Hause begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Hotel der Tannenbaum Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Empfehlenswert
Hotel direkt am Sendlinger Tor gelegen mit sehr guter Anbindung an das ÖV Netz und in Laufnähe zur Innenstadt (Marienplatz etc). Zimmer waren für Münchner Verhältnisse recht gross, gut ausgestattet (Kühlschrank & Ventilator) und sauber. Das Preis-Leistungsverhältnis stimmt.
Stayed 2 nights in Jul 2021
Response from Hotel der Tannenbauim Team on Sep 20, 2021
Lieber Gast, vielen Dank das Sie uns ein Feedback hinterlassen haben. Wir freuen uns zu hören das Sie mit der Lage und der Ausstattung unserers Hauses zufrieden waren. Wir würden uns freuen, Sie wieder als Gast begrüßen zu dürfen! Mit freundlichen Grüßen Ihr Hotel der Tannenbaum Team