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Reviews of Puri Sunny Guesthouse

3 out of 5
Puri Sunny Guesthouse
Jl.Kayu Putih, Munduk, Kecamatan Banjar, Kabupaten Buleleng, Munduk, Singaraja

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous views and lovely place to land! Infinity pool was very welcoming after trekking those hills in the heat & top level of restaurant had pretty sunset views. I was very impressed with my room. Treat yourself to massages on site! But most importantly was the staff. I felt well taken care of my entire stay. Accommodating, friendly and Putu especially was a big help. He kept my schedule better than I did, and even saw me off at 530 AM. I felt safe as a solo female traveller- the people definitely make the place. Munduck is a lovely community!
Stayed 4 nights in Sep 2023
Response from Nyoman Surya on Sep 15, 2023
Dear Mr/Mrs Lyndsey, thank you for taking time to review us, we really appreciate it. It has been our pleasure to serve you and glad if you enjoyed it. We’re looking forward to welcoming you again at Munduk and especially at Puri Sunny, come as guests and leave as friends. Have a nice trip and enjoy the beauty of Bali. Best Regards Nyoman Surya (Owner).

6/10 Okay

Verified traveller

Travelled with group
Disliked: Staff & service, amenities
The staff wasn't able to speak English properly therefor it was complicated to communicate with them. Plus, they were not able to help us with simple request such as Mount Batur sunrise trekking. Also, when we arrived the lady told us we were able to use the pool of the other property and that a shuttle was available for us to go and come back but when we asked for it, it was not possible. The room was as described. On our last day, the staff was nice enough to provide breakfast despite the fact that we had to leave at 5am.
Stayed 2 nights in Oct 2019
Response from Nyoman Surya on Oct 27, 2019
Dear Mr/Mrs.Guests, thank you for taking the time to write a comment on our expedia page and choose us as your tourism accommodation. We really appreciate all the input and suggestions that build up as an evaluation material in our service. We do apologize for the shortcomings in facilities and services (especially for some commuication troubles with our staff) during your stay, because all of them are local people from munduk village who learn english by themselves, without any formal education. Another problem about trekking request, we are sorry because the location of mount batur is far away from munduk village, and there is no available driver to pick you up early morning to the location. It's better to stay one night in Kintamani before sunrise trekking in Mount Batur (Kintamani). The last about the shuttle car, we really sorry that the car machine is being repaired, maybe that lady staff didn't know about the car's problem exactly and that was our mistake. But overall, thank you for your review, comments, and suggestion, it really help us to improve the hospitality. We hope that we can meet again at Puri Sunny Hotel & Camping. Warm regard, Owner of Puri Sunny Hotel & Camping.

10/10 Excellent

Cesar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place for some relaxing vacations. Located in a peaceful valley. We stayed in a very room with a great view. Very good food. Probably the best service I had in a guest house as those are really lovely and helpful people. Highly recommend it.
Stayed 1 night in May 2024
Response from Nyoman Surya (owner) on May 20, 2024
Dear Mr. Cesar,Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay at our guest house, particularly our friendly staff. Absolutely all the staff will be happy to help the guest, so if you need anything during your stay, please let us know and our team will be pleased to help you. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so. Thank you again for choosing us and we hope to welcome you back in the future. Warm Regards, Nyoman Surya (owner)

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En perle i Munduk
Min kæreste og jeg var på besøg her i 4 nætter. Da vi kom blev vi fuldstændig blæst tilbage, over hvor fantastisk et sted det var. Lokationen, højt oppe, med udsigt udover den flotte natur. Himmelsk. Personalet var så enormt flinke og hjælpsomme, og vi vil anbefale dette sted til enhver, der gerne vil til Munduk! Vi spiste morgenmad og aftensmad der hver dag, og maden var rigtig god. Dem som arbejder der var alle enormt flinke, og de gav os en rigtig god oplevelse. Billederne af stedet retfærdiggøre slet ikke, hvor skønt et sted det er. Det er fantastisk.
Stayed 4 nights in Jun 2023
Response from Nyoman Surya (Owner) on Aug 11, 2023
Dear Mr/Mrs.Amanda. thank you for taking time to review us, we really appreciate it. It has been our pleasure to serve you and glad if you enjoyed it. We’re looking forward to welcoming you again at Puri Sunny, come as guests and leave as friends. Have a nice day. Best Regards Nyoman Surya (Owner).