Reception

Reviews of Treebo Trend New Castle

3 out of 5
Treebo Trend New Castle
355, Linking Road, Above Parathas, Restaurant, Khar West, Mumbai

Reviews

6.6
Rating 10 - Excellent. 5 out of 18 reviews" "
Rating 8 - Good. 3 out of 18 reviews" "
Rating 6 - Okay. 6 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 3 out of 18 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

10/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Maryjane

Liked: Cleanliness, staff & service
Is what it is...
It's a bit load if you're a light sleeper I don't recommend it, but there is night club at the front of hotel if you want to have a fun night and easy place to sleep. Its a good deal for its price but don't go expecting much more then basic.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

HARISH

Liked: Cleanliness, staff & service, room comfort
Location is convenient
Old place, but well maintained. Rooms are small.
Stayed 2 nights in Sep 2019

2/10 Terrible

Lee

Disliked: Staff & service, property conditions & facilities, room comfort
Very Bad Experience
Booked a Queen Bed. Arrived 30 mins after booking. Told only twin. How can this happen? Just wholly unacceotablr booking system. Wholly unsympathetic reception men. Room pretty horrible in my opinion. Breakfast offering bread and jam and a few steaming pots of nothing edible to a European. No eggs (as id a veg hotel) but nothing a European would want to eat. Really almost no choice for breakfast, despite discussion with waiters. This is not a place I would choose to return to. Felt betrayed by the photograph of the room.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019

6/10 Okay

nk, solapur

just an average property only good it is on main road
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good location, great staff, but unclean bathroom
The bathroom standards are not up to the level of a 3-star hotel (unclean, flush did not work properly). Besides that, good room, friendly staff, and awesome location which made up for it.
Stayed 2 nights in Jul 2018
Response from Treebo Hotels on Sep 3, 2018
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. Thank you for appreciating our staff and the location. We have noted the issue highlighted by you and will definitely work towards addressing the same. We hope to have further opportunities to serve you better. Best Wishes, Abhishek, Treebo Hotels

8/10 Good

Pavan, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2018
Response from Team Treebo on Jun 3, 2018
Dear Guest, Thank you for your rating. We are glad that you enjoyed your stay with us. At Treebo, we constantly keep reinventing ourselves to provide a delightful experience to our guests. We hope to host you again for your future travels. Regards,

6/10 Okay

RAJIV

Disliked: Cleanliness, property conditions & facilities, room comfort
CENTRALLY LOCATED
SMALL ROOMS, NO PROPER VANTILATION
Stayed 3 nights in Aug 2017
Dear Guest, Thank you so much for choosing to stay with us and sharing your valuable feedback. We will definitely look into the concern highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Revathi S Kumar Treebo Hotels

6/10 Okay

Welly, Ottawa

Liked: Staff & service
Location is fine and price is right
Knowledgeable staff and helpful. Everyone wanted to help me.
Response from Treebo Hotels on Apr 26, 2017
Dear Guest, Thank you for choosing us and taking out time to share your valued feedback. Thank you for appreciating our staff. We will definitely put in our best efforts to improve the breakfast as suggested by you. Thank you very much and we look forward to welcoming you again. Best Wishes, Revathi S Kumar, Treebo Hotels

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Clean rooms, very good value for money
The location is really good. The thing I enjoyed the most is the room cleanliness and the staff attitude towards any need I had. The room was small, but I really felt comfortable, with good a/c and cable tv (all the movies and sport you might want). Probably the bathrooms could be improved, it's below the standard of the room. They have an excellent same day (super cheap) laundry service. It didn't bother me, but there is club downstairs and it is next to a very busy road, keep it in mind you are looking for a quiet place.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirtiest hotel I have ever booked.
The rooms are smelling of foul smell. The rooms get smoky in the evening with smoke emanating from chimney of restaurant below. The breakfast was not continental. No place for serving breakfast. Only 2 items of poor quality like sold on the roads of Mumbai was given in room.

10/10 Excellent

Dr. George John, G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located. Nice Parathas on second floor.
Cordial staff. Lift in good condition. Compact rooms. Good Parathas.

2/10 Terrible

Ruchit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed a place to stay before my international flight. Hotel asked for a surcharge for an early check in. Something they did not tell when I called and requested for it. Rooms are a joke. 3 beds in a narrow strip. No place to even step. Breakfast has a 2 items to choose from. Internet connection was intermittent. Great location though. Right on linking road.

10/10 Excellent

Rahul, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total package, extremely satisfied&one of the best
Great Staff, Great hotel, Amazing night life downstairs, very close to all sorts of amenities.

4/10 Poor

Girish

Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Dear Guest, Thank you for your rating. We are glad that you enjoyed your stay with us. At Treebo, we constantly keep reinventing ourselves to provide a delightful experience to our guests. Please choose us for your future travels as well. Regards, Neelam, Treebo Hotels