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Reviews of Hotel Satkar Residency

3.5 out of 5
Hotel Satkar Residency
Pokhran Road No 1, Next to Cadbury, Thane (w), Thane, Maharashtra

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 58 reviews" "
Rating 8 - Good. 20 out of 58 reviews" "
Rating 6 - Okay. 10 out of 58 reviews" "
Rating 4 - Poor. 6 out of 58 reviews" "
Rating 2 - Terrible. 7 out of 58 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Tracy

Travelled with partner
Disliked: Amenities, property conditions & facilities
Communication was poor.We booked this place as it had a pool, not many hotels in this area had a pool. We arrived the pool was empty and the area was being drilled up. We were not informed about this before arrival.Because of this there was no outside Area to sit, they had a garden but no chairs and was offered to sit on terrace which we did and got covered in concrete from the drilling. We booked 7 day's but because of this we left after 3 days. Now im fighting to get a full fefund for the 4 days we were not there.At this time they have only refunded me for 2 days. So after ruining our holiday i have arrived home to start a battle to get the remander of my refund. Not Happy.
Stayed 7 nights in Mar 2024

6/10 Okay

Mikadad

Business traveller
like the location as close proximity to the area I was exploring
Stayed 2 nights in Feb 2024

6/10 Okay

Suhas, SPRING VALLEY

Stayed 1 night in Dec 2023

6/10 Okay

Mahesh

Stayed 3 nights in Nov 2023

6/10 Okay

Adrian

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Good rooms, friendly staff but very noisy corridors with guests moving in and out in the middle of the night
Stayed 3 nights in Oct 2023

2/10 Terrible

Sunil

Stayed 1 night in Aug 2023

8/10 Good

Pallavi

Stayed 2 nights in Apr 2023

10/10 Excellent

Subodh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

2/10 Terrible

Shashikant

Stayed 1 night in Apr 2023

10/10 Excellent

arun

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Hotel Manager on Apr 25, 2023
Dear Arun,We truly appreciate your review, and we look forward to welcoming you back again for another pleasant stay experience.

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and friendly.

8/10 Good

Rajarama

Stayed 2 nights in Dec 2022

10/10 Excellent

Krishna, seattle

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022
Response from Manager on Nov 7, 2022
Thank you for giving us a perfect rating. I am glad you had a comfortable stay. We look forward to welcoming you again.

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Its okay not so good not.so bad.
Stayed 1 night in Jul 2022

8/10 Good

Mordechai

Stayed 2 nights in May 2022

10/10 Excellent

Aparna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2022

4/10 Poor

quresh, grosse pointe shores

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
stayed there many times,the upkeep is not optimal,gave me only one door key, room service for food took 1.5 hours bulbs not replaced ,toilet flush malfunction
Stayed 7 nights in Jan 2022

8/10 Good

Manan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Benjamin

Stayed 1 night in Nov 2021

10/10 Excellent

Sachin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
It was a good rest as the trip was hectic
Stayed 1 night in May 2021

10/10 Excellent

Jaggy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
All good
Stayed 2 nights in Jan 2021

8/10 Good

Alok

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 night stay
Good stay, good breakfast, helpful staff.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

St, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good Swimming pool on 4 th floor Complimentary Breakfast is wonderful
Stayed 2 nights in Nov 2019

10/10 Excellent

DEEPAK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay. Well maintained room. The only negative was that the complimentary breakfast was not served in the room even though it was listed as one of the available services in the information folder kept in the room. Also, many of the dishes in the room service menu were not available. The quality and variety of food have scope for improvement.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

RD

Liked: Cleanliness, staff & service
For money paid better attention is required for basics like clean bathrooms and water flow in bath tubs. Excellent ambience and decor but bathrooms left a lot to be desired. Housekeeping service not up to par. Very slow and not done daily. It is upon request!! But Reception is very well manned - Full marks to Faisal at Reception. Excellent and efficient service provided. Kudos to Faisal! Keep up the good work. Also helpful and problem solving nature. Breakfast was great - special mention for omlette maker who was friendly and made superb omlettes fresh on demand. Really enjoyed it. Overall great place but service needs improvement for price paid.
Stayed 2 nights in Apr 2019

8/10 Good

junichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and accessible to shopping. Very pleased with our stay
Stayed 7 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Good! But Room is not so Clean the first day.Second its clean.
Stayed 2 nights in Jan 2019

8/10 Good

Karen

Liked: Property conditions & facilities, room comfort
Convenient and comfortable with great food!
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Very crowded but overall OK experience
Stayed 3 nights in Dec 2018

10/10 Excellent

Avinash, Hartford, CT USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a very good experience. Nice rooms, staff and food
Stayed 3 nights in Jul 2018

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Sudershan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
when I booked I got the best price, but when I vacate the room I was been charged 2different prices for 2days, 1st day it was 4500 next day it was 6500, may I know why this much of difference is there. simply cheating the customers like this, not at all happy for the price part. Instead of your hotel its better to stay at ITC Maratha they r charging 8000 only.

6/10 Okay

Colin

Hotel was sufficient for a single night. Not correct for me to grade standard since I did not have time to use all hotel amenities.

6/10 Okay

Manikandan

Liked: Cleanliness, room comfort
Disliked: Staff & service

4/10 Poor

BRIJESH

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not so good as per charges
It was not a pleasant stay as basic amenities were not there

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Abdul Quayum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good and clean hotel
It was good experience during stay. Only smoking smell noticed in lobby.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Hotel improvement
Stay was pleasant but wifi connection is bad.

8/10 Good

Vaibhav, Mumbai

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Excellent hotel.. Not so good management
I had a custom requirement. Wanted to check in late.. morning 5 AM and leave in evening around 5 PM. Since it is approx 12 hours, I didn't want to pay 2 day tariff ( considering check in time is 12 PM ). After I booked the hotel online, I called up the hotel and confirmed the same with them since I knew that it was a custom requirement and I didn't want it to be a surprise to the hotel management. They said the max they can allow me is 4 PM. I agreed. But in reality, I was kicked out of the hotel at 1 PM. The manager with whom I was interacting on the intercom was rude and arrogant. Overall staying experience was good. Food was average (could only have breakfast).

4/10 Poor

Soon Teck, Malaysia

Disliked: Staff & service, property conditions & facilities
Business Stay 1 night
Stayed for one night, hotel ambience as you enter is nothing to shout out. The reception's service slow and poor. Technical glitch on hotel reservation for my colleague whom did not have a room for him. Room was clean. For business stay I would say its moderate. Wifi is slow so don't expect too much. Swimming pool is for the pigeons to take bath and quench their thirst. You will see flocks of them as you are coming down the lift.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
I had stayed for 3 nights. The first 2 days were alright but on the last night of the stay, there were some guests who checked into a room opposite to mine and created a havoc on the floor. They were shouting, dancing and randomly knocking on other rooms. The hotel management was not prompt to stop this and also did not act strictly. The noise was on for about 60-90 minutes. Very disappointed!!!!!!!!

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay
We had a decent stay to visit all our friends in and around Thane and spend sometime going around places. The hotel is situated centrally and not too far from Thane Station. The Hotel has excelle Quality of service and maintenance is good

6/10 Okay

Yukihiro

Stayed 3 nights in Feb 2024