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Room is clean and spacious. Shower and flush are good. Aircon is adjustable. Very convenient location. Room rate is competitive comparing to hotels nearby.
Dear Jeffrey,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your rating, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager
Found fresh blood on a bath towel.
Hotel room and hallway have mouldy smell.
Hotel room's window has awful maintenance practice and leaking window with photo proof.
it's below standard, specially in Hong Kong.
Dear JULIANO TRAVI,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
6/10 Okay
Derek
Apr 20, 2024
Liked: Staff & service
Derek
Stayed 7 nights in Apr 2024
Response from C on May 3, 2024
Dear Derek,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your rating, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager
8/10 Good
li heung
Apr 4, 2024
li heung
Stayed 2 nights in Apr 2024
Response from Candice on May 3, 2024
Dear li heung,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your rating, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager
Dear JULIANO TRAVI,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
Good room service & clean up . Need more smile for check in & Out.
Stephen
Stayed 7 nights in Mar 2024
Response from C on Mar 19, 2024
Dear Stephen,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager
8/10 Good
AYAKO
Business traveller, Travelled with group
Mar 6, 2024
Liked: Cleanliness, staff & service
Convenient location right next to Harbor City complex, walking distance to TST MTR station and the area around for shopping, dining or sightseeing.
The room was compact and cozy, some facilities may be a bit old but the staff members were very helpful.
AYAKO
Response from C on Mar 8, 2024
Dear AYAKO,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
8/10 Good
Travis
Travelled with family
Feb 5, 2024
Liked: Cleanliness, staff & service
decent hotel, close to shopping, transportation,
and food...
the shampoo and body wash 2-in-1 combo shouldn't be
suitable in this hotel.
Travis
Stayed 4 nights in Jan 2024
Response from C on Feb 7, 2024
Dear Travis,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your generous comments, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager
The Royal Pacific is a very clean and comfortable hotel. However my room was extremely small and for the price hotels such as the Royal Garden or Holiday Inn are better value. The location at the end of Canton Road is also just a little further away from Nathan Road and TST than I expected
Michael John
Stayed 3 nights in Jan 2024
Response from C on Feb 5, 2024
Dear Michael John,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager
8/10 Good
Alma
Jan 28, 2024
Alma
Stayed 3 nights in Jan 2024
Response from C on Jan 30, 2024
Dear Alma,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We are grateful to you for your rating as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager
8/10 Good
CYNTHIA
Jan 4, 2024
CYNTHIA
Stayed 5 nights in Dec 2023
Response from C on Jan 26, 2024
Dear CYNTHIA,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your rating as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager
2/10 Terrible
Marilu
Dec 28, 2023
Marilu
Stayed 3 nights in Dec 2023
Response from C on Jan 3, 2024
Dear Marilu,Thank you for staying with Royal Pacific Hotel and taking the time to post your review with the Hotels.com community. We are sorry to hear about your disappointment and would like to be able to discuss with you further. Please provide your contact information to me at loyalli@royalpacific.com.hk. We very much look forward to hearing from you again.Sincerely, Loyal LiFront Office Manager
Dear Olivia,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
Dear Yew,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
8/10 Good
Ika
Dec 15, 2023
Ika
Stayed 4 nights in Dec 2023
Response from C on Jan 8, 2024
Dear Ika,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager
Dear Jennifer,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
8/10 Good
Francisco
Dec 8, 2023
Francisco
Stayed 1 night in Dec 2023
Response from C on Jan 3, 2024
Dear Francisco,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
Dear Randy,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share this excellent review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
8/10 Good
SIU WAH, Toronto
Nov 28, 2023
SIU WAH
Stayed 4 nights in Nov 2023
Response from C on Dec 28, 2023
Dear SIU WAH,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
The staff at the Royal Pacific are extremely friendly and professional. Highly recommended.
Randy
Stayed 3 nights in Nov 2023
Response from C on Jan 5, 2024
Dear Randy,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share this excellent review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
6/10 Okay
Kerri
Travelled with partner
Nov 18, 2023
Liked: Cleanliness, staff & service, amenities
Friendly staff, walking distance to pier and shops. Carpets in the rooms are very old, smelly and musty. We had to ask to be moved, the next room they showed us was even worse, but they finally found us one that was not as musty and smelly.
This hotel is quite old. They are renovating but the smell of it is terrible. The location is very inconvenient for accessing either MTR or Taxi.
There is no ramp from the lobby to the elevator for luggage.
Albert
Stayed 1 night in Nov 2023
Response from C on Jan 8, 2024
Dear Albert,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are sorry that the hotel currently does not have ramp facilities for luggage but we will put this as priority project for our next renovation. We strive to uphold the quality of our services and have followed up with your valuable feedback to ensure we are delivering quality service standard all the time.Once again, thank you for being our guest and for your candid feedback. We truly value your continuous support and look forward to an opportunity of welcoming you back to our hotel in the future.Your sincerely,Loyal LiFront Office Manager
8/10 Good
Susie
Nov 14, 2023
Susie
Stayed 1 night in Nov 2023
Response from C on Jan 10, 2024
Dear Susie,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager
10/10 Excellent
Chunli, Fremont
Nov 11, 2023
Chunli
Stayed 2 nights in Nov 2023
Response from C on Jan 3, 2024
Dear Chunli,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
Dear Julian,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share this excellent review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
hotel was decent for the price and would love it more if the lobby staff to be more friendly . overall is a great value for money hotel .
yong wei
Stayed 3 nights in Nov 2023
Response from C on Jan 10, 2024
Dear yong wei,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
Dear Traveler,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager
2/10 Terrible
Peter
Nov 6, 2023
Peter
Stayed 4 nights in Nov 2023
Response from C on Jan 11, 2024
Dear Peter,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels,com community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager
10/10 Excellent
Kevan
Nov 2, 2023
Kevan
Stayed 1 night in Oct 2023
Response from Royal Pacific Hotel on Nov 6, 2023
Dear Kevan,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share this excellent review with the Hotels.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
Bad odors everywhere. Fungi in curtains and bathroom. They changed us of room several times, but they have issues with bad odors, including cigarettes, fungi and humidity--no matter the room or the building. Serious hygiene issues; they had to come to disinfect our bathroom. We tried to cancel the reservation, but could not.
Javier
Stayed 4 nights in Oct 2023
Response from Royal Pacific Hotel on Oct 27, 2023
Dear Javier,Thank you for staying with Royal Pacific Hotel and taking the time to post your review with the Hotels.com community. Understand that our colleagues were in contact with you to address your concern and disappointment. We would look into the issues you have kindly highlighted and make appropriate rectifications.We thank you again for your comments and sincerely hope to have the opportunity of welcoming you back, so that we can restore your faith in The Royal Pacific Hotel.Yours sincerely,Kelvin ChengGuest Services Manager
Dear Lily Chung,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager
10/10 Excellent
Hungli
Oct 10, 2023
Hungli
Stayed 3 nights in Sep 2023
Response from Royal Pacific Hotel on Oct 31, 2023
Dear Hungli,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share this excellent review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
The lobby to the elevator has a bad luggage handling capability. No bell help to take luggage to the room.
Chester
Stayed 4 nights in Oct 2023
6/10 Okay
Aaron
Oct 9, 2023
Liked: Cleanliness, staff & service
Aaron
Stayed 1 night in Oct 2023
Response from Royal Pacific Hotel on Oct 10, 2023
Dear Aaron,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager
Overall is excellent. There is a little confused to locate front desk when customer arrive at basement taxi station.
Wen
Stayed 1 night in Sep 2023
Response from Royal Pacific Hotel on Oct 4, 2023
Dear Wen,Thank you for staying with us at Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. We, however, regret to hear that you found navigating our hotel confusing. Anyway, you are welcome to contact our Concierge team who are happy to offer directions to our guests anytime.We greatly appreciate your feedback and thank you for choosing to stay with us. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
Overall great, clean and convenient. The only concern is about the clean scent that made my mom not comfortable.
Kun
Stayed 3 nights in Sep 2023
Response from Royal Pacific Hotel on Sep 27, 2023
Dear Kun,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We are grateful to you for your generous comment, as we always strive to improve upon our guest experience.We look forward to welcoming you again. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here. Yours sincerely,Loyal LiFront Office Manager
The hotel is located just across from a beautiful park. On the other side is the sea with fairy boats nearby to take you over to Hong Kong. This Kowloon location is perfect!!!
Robert
Stayed 4 nights in Sep 2023
Response from Royal Pacific Hotel on Sep 25, 2023
Dear Robert,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
Dear Gordon,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
10/10 Excellent
Monica
Sep 19, 2023
Monica
Stayed 10 nights in Aug 2023
Response from Royal Pacific Hotel on Sep 20, 2023
Dear Monica,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Hotels.com community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
The good things are based on the rating I gave in the above. The only thing I wasn't quite convinced for the reason of not providing bottled water in the hotel room, was in the event of environmental friendly. Hope the hotel can review tge policy carefully.
Lai King Rhonda
Stayed 3 nights in Sep 2023
Response from Royal Pacific Hotel on Sep 16, 2023
Dear Lai King Rhonda,Thank you for staying with us at Royal Pacific Hotel and taking the time to share a review with the Expedia community. To align our operation with the company’s sustainability policy, we encourage our guests to use the glass water bottle provided in the rooms and our certified filtered water station located on each guest floor with the aim of reducing plastic bottles consumption. We truly hope that we can gain your support for our sustainability efforts. We greatly appreciate your feedback and thank you for choosing to stay with us. Please feel free to browse our hotel website to check out our best value packages and rates when planning your next stay. We look forward to having the pleasure of welcoming you back to Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
Dear Egon,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share a review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. We greatly appreciate your feedback and thank you for choosing to stay with us. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon.Yours sincerely,Robert HonGeneral Manager
Not ideal for business traveller. Rooms don’t have a desk. Also I did some laundry and it was the most expensive laundry I have ever done!!!!
Ammar
Stayed 4 nights in Jul 2023
Response from Royal Pacific Hotel on Jul 21, 2023
Dear Ammar,Thank you for taking the time to share a review with the Expedia community. Your comment about the writing desk is noted. The Hotel offers room types of varying size and facilities to accommodate the needs of our diverse clientele. Since rooms are assigned based on the room category reserved, in order to avoid similar disappointment, perhaps on your next visit, you would consider our accommodations such as Premier Plus Room in Hotel Wing or any room categories in our Towers Wing, which fitting with a writing desk for our guest. Please browse our hotel website www.royalpacific.com.hk for checking out the details and our best value packages and rates or approaching our Reservation Department at 2738 2222 for assistance when planning your next visit. We greatly appreciate your feedback and thank you for choosing to stay with us. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Loyal LiFront Office Manager
10/10 Excellent
Ming
Jul 1, 2023
Ming
Stayed 1 night in Jun 2023
Response from Royal Pacific Hotel on Jul 24, 2023
Dear Ming,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share this excellent review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Robert HonGeneral Manager
10/10 Excellent
haoguang
Jun 18, 2023
haoguang
Stayed 1 night in Jun 2023
Response from Royal Pacific Hotel on Jul 10, 2023
Dear haoguang,Thank you for staying with us at the Royal Pacific Hotel and taking the time to share this excellent review with the Expedia community. We were delighted to learn that your stay with us was a pleasant and enjoyable one. Please browse our hotel website and check out our best value packages and rates when planning your next visit. We look forward to having the pleasure of welcoming you back to the Royal Pacific Hotel soon. Yours sincerely,Robert HonGeneral Manager