Good afternoon Tammy,Thank you for taking the time to leave a review of your recent stay at our hotel. We are delighted to hear that you had a good experience overall, and that you found our staff to be nice and the parking to be easy.We appreciate your feedback, and we will continue to work hard to provide our guests with a positive experience. We hope to see you again soon!Sincerely,Tiffany Ralls

Good Morning Mathew,We sincerely apologize for the inconveniences and discomfort you experienced during your recent stay at our hotel. It is deeply concerning to hear about the issues you encountered, including the thin doors, non-functional hairdryer, and unwelcome presence of insects. Providing a comfortable, clean, and peaceful environment for our guests is our top priority, and it is clear that we failed to deliver on this commitment during your visit.Rest assured, we take your feedback seriously and have already taken steps to address the maintenance issues you mentioned to prevent any future occurrences. Our team is dedicated to maintaining a high standard of cleanliness and ensuring that all amenities are in proper working order for our guests' convenience and satisfaction.We understand the impact that these issues had on your stay and want to extend our sincerest apologies for any inconvenience this may have caused you. We appreciate your understanding and patience as we work to rectify these shortcomings and improve the overall guest experience.Should you choose to stay with us again in the future, we would welcome the opportunity to provide you with a much-improved and hassle-free stay. Your comfort and satisfaction are important to us, and we are committed to ensuring that your next visit exceeds your expectations in every way.Thank you for bringing these matters to our attention, and we hope to have the chance to regain your trust and welcome you back for a more pleasant stay.Regards,Tiffany, AGM

Dear Peggy,Thank you for taking the time to give us positive review of your recent stay with us. We are thrilled to hear that you found our room to be nice for the price, with soft bed linen and towels, and a comfortable mattress. It's also wonderful to know that our staff made your experience a pleasant one with their friendly service.We work hard to provide our guests with a comfortable and enjoyable stay, and it's reviews like yours that make it all worthwhile. We hope to have the pleasure of welcoming you back again soon for another great experience.Warm regards,Tiffany, AGM

Dear Jeremy,We would like to extend our sincere apologies for the unsatisfactory experience you encountered during your recent stay with us. It is disappointing to hear that the cleanliness of your room did not meet our usual standards and that you found the room to have an unpleasant odor.Your feedback is incredibly important to us, and we have already taken steps to address the issues you have raised with our housekeeping supervisor to ensure that such lapses do not occur in the future.We are glad to hear that our staff was able to assist you promptly and that you were provided with a refund due to the unavailability of alternate rooms. Exceptional customer service is a top priority for us, and we are pleased that our staff could make a difficult situation more manageable for you.We appreciate you bringing these matters to our attention, and we hope that you will consider giving us another opportunity to exceed your expectations in the future. Should you decide to stay with us again, please do not hesitate to contact me directly so that I can personally ensure that your next experience is exceptional in every way.Thank you once again for your valuable feedback!Warm Regards,Tiffany Assistant General Manager

Dear Carol, Thank you for your recent online feedback where you rated your experience at our hotel as 2 out of 5. I want to start by expressing my sincerest apologies for falling short of your expectations during your stay. Your feedback is incredibly valuable to us as we continuously strive to provide the best possible service to all our guests.I understand that your experience was below what you anticipated, and I want to assure you that we take your concerns seriously. I would like the opportunity to discuss and address the issues you encountered here at Days Inn by Wyndham to ensure that future guests do not encounter the same challenges. Your satisfaction is important to us, and I truly value the opportunity to address your concerns and make amends.Once again, I apologize for the disappointment you experienced during your stay. We are committed to improving and providing exceptional service to all our guests, and I hope to have the opportunity to regain your trust in the future.Thank you for taking the time to share your feedback with us.Warm regards,Tiffany RallsAssistant General Manager

Dear Melvin,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconveniences you experienced during your visit.We are disappointed to hear that you found the room lacking in cleanliness and that you were unable to access ice during your stay. Please be assured that we have addressed these issues with our housekeeping and maintenance teams to ensure that such lapses do not occur in the future.Guest satisfaction is our top priority, and we appreciate you bringing these matters to our attention. We hope that you will give us another opportunity to provide you with a superior experience during your next visit to our hotel.Thank you once again for your feedback. We look forward to welcoming you back soon.Warm regards,Tiffany RallsAssistant General Manager

Dear Hunter,Thank you for taking the time to provide us with your valuable feedback following your recent stay at our hotel. We truly appreciate your candid review, and we sincerely apologize for the issues you encountered during your time with us.It is deeply concerning to learn about the condition of your room, especially the concerns regarding the toilet, lamp shades, and mattress. Your comments will be shared with our maintenance and housekeeping teams, who are diligently working to rectify these issues immediately.Ensuring our guests' comfort and satisfaction is of utmost importance to us, and we are committed to addressing these shortcomings to prevent any future occurrences. Your feedback is instrumental in helping us improve, and we thank you for bringing these matters to our attention.We hope that you will consider giving us another opportunity to provide you with the exceptional stay that you deserve. Should your travels bring you back to our area, please do not hesitate to reach out to me directly so that I may ensure your next visit is flawless.Thank you once again for sharing your concerns. We look forward to the possibility of welcoming you back in the future.Warm regards,Tiffany RallsAssistant General Manager

Dear Lila,Thank you for sharing your feedback following your recent stay at Days Inn by Wyndham-Patriots Point. We are truly sorry to hear that your experience did not meet your expectations and that you rated us 2/10.Please know that we take all guest feedback seriously, and we are committed to addressing areas of improvement to ensure that every guest has a comfortable and enjoyable stay with us. Your score will be shared with our team as we work to make necessary adjustments to enhance our services.We would love the opportunity to make things right and to welcome you back for a more positive experience. If you are willing to give us another chance, please reach out to us directly so that we can discuss how we can better serve you in the future.Thank you, and we hope to have the chance to restore your faith in our hotel.Warm regards,Tiffany RallsAssistant General Manager

Dear Mary,Thank you for sharing your feedback with us following your recent stay at Days Inn by Wyndham-Patriots Point. We are deeply sorry to hear that your experience did not meet your expectations and that you rated us 4/10.We sincerely apologize for the issues you encountered with your room assignments, including the oversight of an occupied room and the unpleasant smell of smoke in the second room. We understand the importance of a clean and comfortable environment for our guests, and we will address these concerns with our team to ensure that such incidents are not repeated.We appreciate your recognition of our prompt response to providing a remote for your room. However, we regret that our breakfast setup did not meet your expectations. Your feedback regarding the grab-and-go breakfast style and limited seating will be taken into consideration as we work to enhance our offerings.It is disheartening to hear that you do not plan to stay with us again, but we would like the opportunity to make amends and to provide you with a more positive experience in the future. If you are willing to reconsider, please reach out to me directly so that I can assist you with a better stay.Thank you for your valuable feedback, and we hope to have the chance to regain your trust in our hotel.Warm regards,Tiffany RallsAssistant General Manager

Dear Daniel,Thank your for staying with us and sharing your thoughts. Our hotel is undergoing several improvements at the moment. Please feel free to reach out to the hotel with any questions. Yours in Hospitality,Jamie Wolfe

Dear Joseph,Thank you for staying with us and sharing your feedback. I have shared you comments with my team.Yours in Hospitality,Jamie Wolfe

Dear David,Thank you for staying with us and sharing your thoughts. We are in the process of improving the property and hopefully very soon guest will start seeing the results.Yours in Hospitality,Jamie Wolfe

Dear Chloe,Thank you for staying with us and sharing your feedback.Yours in Hospitality,Jamie Wolfe

Dear John,Thank your for staying with us and sharing your feedback. I am sorry the elevator was down when you arrived. Our elevator rarely goes down, but when it does we cannot anticipate it. When it does go down our elevator company has it up and running within a couple hours. I have shared you housekeeping concerns with my team. We do hope you give us another opportunity to serve you again in the future.Yours in Hospitality,Jamie Wolfe

Dear Mary,Thank you for staying with us and sharing your feedback. We hope you think of us the next time you visit our area.Yours in Hospitality,Jamie Wolfe

Dear Luis,Thank you for staying with us and sharing your feedback. Even though our ice machine was down we always have ice available for guests at the front desk. We are in the process of replacing our ice machine.Yours in Hospitality,Jamie WolfeGeneral Manager

Dear Robert,Thank you for staying with us and sharing your feedback. I apologize for the issue you encountered while staying with us. I have shared your comments with my team in an effort to improve and resolve the issues you encounter while you were with us. We do hope you give the opportunity to host you again in the future.Yours in Hospitality,Jamie WolfeGeneral Manager

Dear Robert,Thank you for staying with us and sharing your feedback. I am sorry your minifridge was loud and the toilet in you room ran. We would have been more than happy in changing your room to make you more comfortable. We do hope you give us the opportunity to host you in the future.Yours in Hospitality,Jamie WolfeGeneral Manager

Dear Douglas,Thank you for staying with us and giving us your feedback.Yours in Hospitality,Jamie WolfeGeneral Manager

Dear Travis,Thank you for staying with us and sharing your kind feedback. I hope you think of us the next time you visit our area.Yours in Hospitality,Jamie WolfeGeneral Manager

Dear Joseph,Thank you for staying with us. We hope you think of us the next time you come to our area.Yours in Hospitality,Jamie WolfeGeneral Manager