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Reviews of Point Village Hotel

3 out of 5
Point Village Hotel
5 Point Road, Point Village, Mossel Bay, Western Cape

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 57 reviews" "
Rating 8 - Good. 29 out of 57 reviews" "
Rating 6 - Okay. 7 out of 57 reviews" "
Rating 4 - Poor. 2 out of 57 reviews" "
Rating 2 - Terrible. 5 out of 57 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach and walks, nice restaurant s al
Lovely ocean view from the room, disappointing that the guest next door was smoking on the balcony

8/10 Good

Sanet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable. A bit disappointed in parking. Vehicle had to be park in street the last night. Although one of the staff members said he would move his car, I think that it goes without saying that guests should get preference.

8/10 Good

Stephen

Liked: Cleanliness, room comfort
Quite basic but very inexpensive
Unusual hotel, had a chalet feel, room was a good size, internet was OK. No in house services, but several restaurants were nearby. Only 50 yards from the beach. Not much comfort in the room, only place to sit was what appeared to be a park bench, there was a balcony with a table and light chairs to use the balcony.

8/10 Good

Erens, Pretoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiny piece of sea view.
Response from General Manager on Sep 21, 2016
Good Day, Thank you for your review! Please visit us again! Best Regard Michelle Oosthuizen GM Point Village Hotel

8/10 Good

CJ, jeffreys bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location - Great Views
Very comfortable stay in the most perfect location. Love this apartment nr 20. 4th time staying here, and will most definately return. LOCATION, LOCATION, LOCATION!
Response from General Manager on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

8/10 Good

Jeannie , Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach
Comfortable clean rooms with seaview and balcony. Underground parking but we parked on road and had no problems.Each room different,not bland identical rooms , our table was partly made from driftwood . Had dinner at the point hotel which was disappointing but breakfast at seafront restaurant great with fabulous views of beach. Would definitely stay here again.
Response from Chella on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

6/10 Okay

Collette, Cyprus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Accomodation Great Value for Money!
Booked for two nights. Room was like a self contained apartment, huge size, done to very high standard.Ours on second floor. Only problem NO AIRCON and Balcony Patio window in Living room needed upgrading as gaps at bottom, hard to fully close so couple of gaps near locking mechanism which lead to couple of insect beasties getting in....but hey it was in Africa! Great Value for money too.
Response from General Manager on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! We are only 3 star (no air-con) Please visit us again! Best Regards

8/10 Good

Michael, Brighton UK

Liked: Cleanliness, property conditions & facilities, room comfort
Great views
We stayed for one night in January 2016. The hotel feels like a hybrid between a hostel and a hotel with the common areas, lockers and reception being hostel like. The rooms were huge and included a kitchen and a balcony with a barbecue. There is free underground car parking. The local area is quite scruffy but the sea views are amazing.

10/10 Excellent

Barry, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome 2 bedroom suite overlooking ocean
We only spent one night, but wish we could have stayed longer. The units were basically large, two bedroom apartments. We had suite #20 which has wraparound windows overlooking the ocean. I felt like we were in a beer commercial. The staff were also great. It wasn't cheap (we were there during the Christmas holidays), but it was wonderful. No complaints; just kudos.
Response from General Manager on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

6/10 Okay

Verified traveller

Liked: Staff & service
Great location close to the beach
It is quite an old building but has a lovely view of the ocean and friendly staff.
Response from Michelle on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

10/10 Excellent

Kim, Gauteng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Ocean and to restaurants, very friendly staff, clean spacious rooms, will definitely stay here again.
Response from General Manager on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

10/10 Excellent

Graham, Morgan Bay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Surprise
ease in which we were check in was fantastic. a most pleasant surprise for my wife and I was the secure parking.as the hotel was not full we were giving an excellent room. we will definitely stay again.

8/10 Good

Marthan, PRETORIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel next to the sea and good restaurants.
Friendly staff, extended our stay by a day without hassle. Bit noisy at night due to traffic to The Point area, next to caravan park. Did not help that the Buffalo Rally was about to start on the weekend, and they revved their bikes at the drop of a hat. Naturally, no fault of the hotel. The slope in the shower of room 13 [31!] is not towards outlet, so the water tends to accumulate. For the rest, no complaints whatsoever. Nice TV with satellite channels.
Response from Michelle on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

2/10 Terrible

sandy, c

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was not clean
Kitchen counter was not cleaned. Bath tub was still dirty. Blinds broken and look like they have never been cleaned before.
Response from Michelle on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

10/10 Excellent

Willem, Belfast uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Great place with great staff
Response from General Manager on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Perfect location!
Don't expect much out of the hotel except as a place to sleep. The location is perfect and walking distance to most everything you need to do in Mossel bay.

10/10 Excellent

Jin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a relaxing getaway by the beach
The apartments were spacious, well equipped and located very near the sea. However it was the staff who made our stay extra special. They went to great lengths to ensure our bicycles were secure in the basement car park and provided security for the van that could not fit in the car park below. I would recommend this place for both families and individuals as the room types cater to a variety of group sizes. Definitely a great stay!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Response from General Manager on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

2/10 Terrible

Sharon, Boston, MA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't be fooled by the pictures!!!
Although I booked and paid for one night at this hotel , I did not stay here--it was that unacceptable, Quite frankly the backpackers lodge looked better than this place! We ended up staying at the Point Hotel around the corner--much better!!!. What was wrong--oh , just about everything----no Shower, just a tub--not even a shower attachment so that you could stand in the tub and bathe. Extremely bare room--just a couple of beds, really. No reception area ,just a very worn, ugly threadbare red victorian couch in the doorway!! Couldn't get out of there fast enough!!! The place is a dump!!!
Response from Michelle on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

2/10 Terrible

Jenny, Indiana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location
Disappointing. Our room had a mould problem and we were downgraded to a room with no table or chairs and a wetness problem with a drain smell. We were offered an upgrade but would have had to pay the difference. My opninion is that the rooms arer mostly rented for one night, so complaints about the smell/mould/moisture do not really get fixed. The room is merely cleaned as usual and then rented again, the problem persisting. We had a 16 day visit there for family reasons. Staff were pleasant and helpful, but could not fix the problem.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Nice hotel. We booked one day in advance and were even upgraded to a suite with stunning view over Mossel Bay. Everything was easy and the suite was really clean. Good choice!

6/10 Okay

world stays, PORT ELIZABETH

Disliked: Staff & service, property conditions & facilities, room comfort
Good 3 Star Hotel with no services
Good 3 star hotel with a few flaws and NO services and NO restaurants....The lift seemed to work occasionally only. We stayed in Suite 17 - a 2-Bedroom apartment. The apartment was a bit tired and the smaller room very dark. This apartment has no sea view. Over all we enjoyed our stay, as we knew what to expect.

6/10 Okay

John O, Coventry

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Review
The hotel was very well situated for local restaurants and bars.The room was very spacious (it was a triple room however) clean with all the amenities for self catering.The downside of my stay was that the hotel is on quite a busy road so its O'k if your an early riser otherwise be prepared for not much sleep also the shower in the room only delivered a trickle of water.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Loud Room 1
Room 1 is quite loud, making it difficult to rest easily at night. To add to this, the hotel night staff seemed to be watching a very loud violent movie or show around midnight. This is very unsettling when you are trying to sleep! On the other hand, the staff were quite nice when we needed the assistance of a locksmith for our car.

8/10 Good

cg, Kingston, ON, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
great location in Mossel Bay
You can't beat the location. Mossel Bay is a cool casual town and this is a happening spot.

4/10 Poor

sue

Disliked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice part of mossel bay
Good location away from large city,underground private car park,clean room with big comfortable bed, very close to sea view cafe/restaurants. Nice place to stay for a day/night

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Great Location!
Reasonable priced, good value. Asked for water view and got it. Restaurant in facility not operating but other options are close by. Would definitely stay again.

10/10 Excellent

Patti, Southern , CA , USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel , Great people ,Great location........
We had never been to South Africa so had no real expectations ..... but we could not have been happier with our accommodations and the people could not have been nicer. If you ever find yourself in Mossel Bay this is the place to stay .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Diogo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito
A estadia foi excelente. O oaparmerne muito bem localizado, com vistas para o mar, que sempre tem prática de surfe.
Stayed 1 night in Oct 2017

8/10 Good

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima opção de hospedagem
O hotel se encontra muito bem localizado. A equipe é muito atenciosa e o quarto com sacada possui ótimo espaço e comodidades

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodidad
Excelente lugar, limpio, tranquilo, cálido. Se puede descansar placenteramente, tiene todas las comodidades. Altamente recomendable.

6/10 Okay

fred, guanambi

Liked: Cleanliness, staff & service, room comfort
vale o que cobra
preço justo.bom custo beneficio.só não gostei que não tem ar condicionado(não fez falta graças a deus) e no quarto que fiquei não tinha chuveiro,só uma banheira.
Response from General Manager on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Das Hotel war eine einzige Katastophe. Umgebung, Empfang, Zimmer etc.. Wir könnten den Rezeptionisten davon überzeugen uns ein >free cancellation< zu geben. So haben wir uns etwas Besseres gesucht. J.
Response from Michelle on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

8/10 Good

Carlo

Liked: Cleanliness, staff & service, room comfort
Siamo stati bene
Hotel carino in una posizione bellissima. La nostra camera era gigantesca vista oceano. La struttura potrebbe avere solo una manutenzione più accurata. Molto gentile il ragazzo alla reception

8/10 Good

moris, Bologna

Vicino al mare
Hotel per una dormita veloce . Camere spaziose e pulite . Ottima posizione
Response from General Manager on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

6/10 Okay

catherine, Troyes

Pour se changer les idées en bord de mer décontrac
Bien qu'en travaux de peinture (fin de l'été), ambiance décontract, chambre propre avec kichtnette et petite terrasse vue sur la mer, restaurant en bord de plage à moins de 100m, petite boulangerie à côté avec expresso car pas de petit dejeuner de fourni, parking souterrain avec accès ascenseur aux chambres Bon rapport qualité prix
Response from Michelle on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

8/10 Good

Jan Ivar, Norge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mc tur
Bra hotell med fin beliggenhet. Vi ble oppgradert til store leiligheter i stedet for hotellrom. Bra restaurant i nabobybgget. Vi er godt fornøyd.
Response from General Manager on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

10/10 Excellent

fe, sp, brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great surprise!
At first, from the outside we though the hotel was weird but when we got to the room we had a great surprise. Lovely decoration, lots of space, greAt sea view, a small kitchen very convenient when you have kids. It does not have breakfast but there are options right outside the hotel. Loved it all and loved mossel bay!
Response from Michelle on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

10/10 Excellent

Melisa, Venezia, Italia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
che paradiso Mossel Bay
Prima di tutto vorrei specificare che la struttura dispone di parcheggio interrato e di connessione internet wireless entrambi gratuiti. I ristoranti adiacenti, sia il delfino's che il king of fish sono eccezionali. abbiamo speso molto poco e mangiato pesce alla griglia delizioso. le stanze sono molto carine, ben arredate e originali nonchè ampie e comode. La struttura è molto pulita e facile da raggiungere.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and friendly hotel
The hotel is very nice and has a perfect location just a few meters away from the beach. The staff is very helpful and friendly and I even got a room upgrade!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Response from Michelle on Sep 21, 2016
Good Day! Thank you for taking the time to review our property! Please visit us again! Best Regards

8/10 Good

Mirela, Norway

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice room, but that´s it
We got here and were only staying for a night. The people in the reception seemed like they would rather do anything but talk to us, and the hotel didn´t seem that nice, also no breakfast. But once we got into the room we were pleasantly surprised - it wasn´t as modern as on the picture, but it was styled old fashioned and the bed was big. We had lots of space and the bathroom was really nice, so yeah, great for a night but for a longer stay we would prefer breakfast, private parking and a more friendly staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Allan, Staffanstorp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mysigt hotell
Bra läge, vänlig och hjälpsam personal, Bra standard med pentry.

10/10 Excellent

SUPERMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置极佳
位置极佳，紧靠大海，房间超大，可以自己做饭。早上在阳台上吃早餐，竟然看到海中的海豚在游弋。