View from room
Check availability

Reviews of Park Inn by Radisson Sadu, Moscow Hotel

4 out of 5
Park Inn by Radisson Sadu, Moscow Hotel
17, Bolshaya Polyanka street, bld. 1, Moscow

Reviews

8.2

Very good

Rating 10 - Excellent. 58 out of 168 reviews" "
Rating 8 - Good. 83 out of 168 reviews" "
Rating 6 - Okay. 16 out of 168 reviews" "
Rating 4 - Poor. 5 out of 168 reviews" "
Rating 2 - Terrible. 6 out of 168 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from Reservations department on Jan 25, 2022
Dear Guest, Thank you for your feedback! We will be glad to see you in our hotel again! Kind regards, Reservations department

10/10 Excellent

HALUK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, amazing service. Felt like home.
Stayed 1 night in Dec 2021
Response from Reservations department on Jan 25, 2022
Dear Haluk, Thank you for your feedback! We will be glad to see you in our hotel again! Kind regards, Reservations department

10/10 Excellent

Vahan

Stayed 1 night in Oct 2021

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel
We really enjoyed our stay at Park Inn. The front desk staff were friendly and spoke English very well. The room was very comfortable, very clean and nicely furnished. We ate a late lunch when we arrived and found the food to be excellent and service exceptional. The breakfast buffet we had the next morning exceeded our expectations with a delicious assortment of options. Don’t hesitate to have breakfast in their restaurant. Their location to Red Square made for a nice, easy 20-25 minute walk. We will stay here again for sure.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, great location!
Stayed 2 nights in Feb 2020
Response from Petr Medvedev, Front Office Manager on Sep 18, 2020
Dear Guest. Thank you for your feedback. We hope to see you again in Park Inn Sadu.

6/10 Okay

Heleen

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Nov 2019
Response from Petr Medvedev, Front Office Manager on Feb 14, 2020
Dear Heleen! Thank you for your feedback. We would be glad to see you next time in Park Inn Sadu.

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Very nice Comfort Clean The breakfast is very nice The stuff at the reception are very kind
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk team is awesome! The breakfast is great and the location is good!
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best about this hotel is the location. 10 minutes walk into Moscow, 2 minutes to metro, bus and trams on door step.
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, kind stuff, the room is very clean. 24 hours of check-in
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Cole

Liked: Staff & service, room comfort
Okay I guess
Hotel was acceptable. Close to Red Square etc but no restaurants or stores nearby to speak of. Restaurant was decent but out of ice cream and cheesecake both nights. Breakfast buffet was fair.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to Red Square. The staff are friendly, the rooms large & comfortable. The cafe offered good / tasty food. The breakfast was more than adequate, though the hot food was tepid at best on some days. That was just a small hiccup and I would definitely stay at the hotel again.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2018

2/10 Terrible

Haiddy

Disliked: Staff & service
Terrible Experience
The hotel is in a nice place but I was overbooking.
Stayed 1 night in Jun 2018
Response from Customer Care on Jun 29, 2018
Dear Haiddy, Thank you for your review. We are glad you liked the hotel and apologize for any issues with your booking. We value your comments and hope you will visit again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn’t stay here but were charged
We didn’t stay at this hotel but was charged a ridiculous amount of money!!!
Stayed 2 nights in Jun 2018
Response from Larisa Baranova on Jun 20, 2018
Dear Guest, thank you for your review! Could you please contact us directly, so we can check this situation. We are looking forward to hearing from you soon! Best regards, Larisa Baranova Front Office Manager

10/10 Excellent

Petru Liviu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Moscow experience!!
Hotel is in a very good area,about 3 minutes walk to the subway station,20 minutes walk to Red Square.Staff was very helpful ,nice and ready to give any information we would need.Breakfast was good,food was made fresh, eggs , sausages,different type of cold cuts,good fresh bread,good tea and coffee and a large number of sweet bakes.Also for lunch and dinner the menu was reach and food tasted good.Room was clean and confortable. Overall was a very nice stay.
Stayed 7 nights in May 2018

6/10 Okay

Hamida

Disliked: Cleanliness, staff & service
Park Inn Sadu
The staff at reception were rude. The rooms were not properly cleaned during our stay. Dirty cups and plates not cleaned. The deserts were amazing .
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Well located hotel near main sites
This hotel was a real find as it is so close to the main areas for tourists. 20minute walk to the Kremlin! Quiet area too.
Stayed 2 nights in Apr 2018
Response from Larisa Baranova on May 8, 2018
Dear Guest, we really appreciate your loyalty and comments about our hotel! I have shared your feedback with all team and we are happy that you valued your stay with us. We are always welcome you back in Park Inn by Radisson Sadu! Best regards, Larisa Baranova Fron Office Manager

8/10 Good

Lars-Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Larisa Baranova on Mar 26, 2018
Dear Lars-Erik, thank you for choosing Park Inn by Radisson Sadu! We are always welcome you back! Best wishes, Larisa Baranova Front Office Manager

8/10 Good

Irene , San Diego, CA

Liked: Cleanliness, property conditions & facilities
Good location
Nice Hotel in perfect location, clean. Mattress could be little softer. Breakfast is ok, I think they need to make eggs to order. Overall good experience.
Stayed 5 nights in Feb 2018
Response from Larisa Baranova on Feb 20, 2018
Dear Irene, Thank you for the lovely review following your stay at Park Inn by Radisson Sadu! We hope to welcome you back again in the near future! Best wishes, Larisa Baranova Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good location, you can walk to red square, gorky park, great part of town. metro also short walk, polyanka, to sheremetyvo 45 minutes and £6.50 by metro+aeroexpress clean and beautiful!! in hotel i struggle with the shower getting balance with hot and cold and they say soundproofed rooms but i did not notice any difference from any other hotel.
Stayed 2 nights in Nov 2017
Response from Larisa Baranova on Nov 30, 2017
Dear guest, We really appreciate your loyalty and comments about our hotel! I’ve shared your comments with all team and we are happy that you valued our location. We are always welcome you back in Park Inn by Radisson Sadu! Best wishes, Larisa Baranova Front Office Manager

8/10 Good

Diego, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, nice location.
Good hotel, great location, walking distance to Kremlin and if you ate interested not far from the first stop of the tour bus (hop on - hop off) Close to there metro statio too, which is handy if you are coming from one of the main train ststions. In general good value for money.
Stayed 4 nights in Sep 2017
Response from Larisa Baranova on Sep 21, 2017
Dear Diego, Thank you for choosing Park Inn by Radisson Sadu and sharing your opinion with us! We have already discussed all your comments with our team and we are glad that you appreciated your experience. We will be delighted to welcome you back at Park Inn by Radisson Sadu on your future trips to Moscow! Yours sincerely, Larisa Baranova Front Office Manager

10/10 Excellent

Kirill, moscow russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff
Hello. Great staff. Awesome breakfast. Russian souvenir. Close to kremlin.
Stayed 1 night in Jul 2017
Response from Petr on Aug 17, 2017
Thank you for taking the time to post your review of our hotel. We hope that you choose to stay with us again and we look forward to being of service in the future. Kind Regards, Park Inn by Radisson Sadu.

10/10 Excellent

Arieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
defenetly come again!
very good stay! we will come again
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Very good location
Choose this hotel for its location as it is walkable to all major attractions.
Stayed 2 nights in Jun 2017

8/10 Good

Wayne, Peachtree City, Georgia, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice basic hotel, close to Moscow sites
As is often the case, my opinion is formed by the people I first encounter. In this case, my first encounter was by phone from the airport with Maria, who works on the reception desk; my hotel driver was not there yet and I was exhausted after 15 hours of travel, but Maria intervened competently and efficiently and my driver was there quickly. (FYI, a couple of the notorious Moscow taxi drivers helped me get in touch with her, loaning their phone because mine was not working.) She will never know how much I appreciate her help at that moment. Maria would prove to be a real ally during my stay; she has good language skills, is friendly and professional and knows her city well. Kseniya was also very helpful, but I did not see as much of her ... The hotel was clean, the room was of decent size and the complimentary breakfast was an adequate way to start the day. But the two big positives are the staff (mentioned above) and the location. The hotel was a mere 15-minute walk from the Tretyakov Gallery, unquestionably the greatest collection of Russian art anywhere. The biggest attraction, the Kremlin/Red Square is very close. Walk out the front door of the hotel, turn right and in 20 minutes you're there, the last 10 minutes of the walk with the domes and red walls right there for you to behold.

10/10 Excellent

CUONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and service, breakfast could be better
Spent a weekend at this hotel. It's a hotel in very good condition, well located, good service, very clean and nice rooms. I was happy with pretty much everything, but what stops this hotel being very good or excellent is the breakfast. I think that it could be a lot better. I booked a bed and breakfast rare but it would have been better as a room only and then buying a freshly cooked omelette for breakfast. I ended up having to buy an omelette anyway, despite having breakfast included.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and close to Kremlin
Highly recommend Very good hotel with excellent service

6/10 Okay

Gus, UK

Liked: Cleanliness, staff & service
Not a bad hotel

8/10 Good

Christine S, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonably priced 4-star not too far from centre
Two nights after two nights with a tour. Breakfast included and reasonable. staff very obliging.

8/10 Good

Son, seattle washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
great location to visit Kremlin and Red Square by foot. Many restaurants around. Few minutes to subway.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and the price-quality ratio

8/10 Good

johan, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is definitely a 4 star. Very well kept and modern. The staff at the front desk was helpful. The restaurant on the premises was nice but rather small. The free breakfast was good.

10/10 Excellent

Spartan, VB, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I spent quite a few nights there. The rooms are spacious, clean. Located in the quiet district of Moscow, however 10 min away from Kreml. The only negative is that there is no coffee making machine in the room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed in different places this one not surprising me with something extra ordinary but also not bad hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Room comfort
Cheap breakfast ingredients.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Great location and good price
Hotel staff was good and spoke English to fill in the gaps with my very limited Russian. They were very helpful in arranging reasonably priced transfer to and from airport.

10/10 Excellent

Jessica, Alexandria, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great rooms in the heart of Moscow
The hotel is right in the heart of Moscow. I loved the location, which included easy access to the Polyanka metro station and lots of local attractions on foot. The room was spacious, quiet, and comfortable. The hotel staff was friendly and very accommodating. The hotel offered a great buffet breakfast too. Lots of pluses for this hotel for your next trip to Moscow!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel in Moscow
Convenient hotel to visit Moscow. Close to airport train and city centre

8/10 Good

C, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Reasonable
Good, clean and modern hotel. Reasonable cost, good spread for breakfast, relatively close to the river and short walk to the Kremlin.

8/10 Good

Mr. Picky

Liked: Cleanliness, staff & service, room comfort
Pleasant Stay
Modern hotel at a safe and clean neighborhood. Close to a subway station and a bus stop. Staff speak good English. Possible to walk to Kremlin and the Red Square on a nice day. Good breakfast buffet.

6/10 Okay

Victoria, Winnipeg

Liked: Room comfort
Basic business hotel in perfect location
Hotel looks a little 'tired' especially lobby and restaurant area. Most of the staff shows some very typical Russian 'hospitality and service', but there are some rare exceptions. We were first placed in smoking rooms, and the receptionist first tried to argue that they are non- smoking, but when we proved they they indeed are smoking, he changed his strategy and started to argue that we booked smoking rooms. When we forced him to move us to non-smoking rooms he was extremently grumpy and tried to show how annoying we are with our requests. The lady at the reception, on the other hand, was very helpful, so was another receptionist when we were checking out.

2/10 Terrible

ARVEBU, COLOMBIA

Disliked: Cleanliness, property conditions & facilities, room comfort
THE ONLY THING GOOD IS THE LOCATION
THIS HOTEL MUST BE 2 STARTS AND NOT 4 STARTS. NEED TO BE RENEWED.